Modern Restaurant Management

MAY 12, 2025

The restaurant industry's competitive landscape for mealtime dollars is changing fast, and it's no longer brand against brand. Pay Attention to Meal Types and Formats : RMS found that the top grocery meal purchases are frozen meals, beverages and ready-to-eat items. The 2,000 U.S.

Retail 354

Retail Marketing Fast Casual Customer Service 354

Modern Restaurant Management

JANUARY 3, 2025

Restaurant industry challenges are pushing operators to be more creative and efficient with many opting for more multifunctional spaces – especially in a fast-casual setting. Another specialty beverage concept we designed is a great example of how contrast can create impact.

Fast Casual 251

Fast Casual 2025 Design Customer Experience 251

Modern Restaurant Management

DECEMBER 18, 2024

So much data is generated at every point within a restaurant, whether fast casual or fine dining. Infusing AI into the content and analytics mix has also sparked conversations with restaurant leaders on how to scale operations and determine how fast content can be produced and updated. Data, Data, Data. – Sharon Olson.

2025 419

2025 Loyalty Program Social Media Fast Casual 419

Modern Restaurant Management

JUNE 27, 2025

Accuracy of food order leads the way at 88, while beverage quality and waitstaff performance both score 86. Mobile app reliability is 1 percent lower at 84, matching beverage quality, staff courtesy and helpfulness, food quality, and website satisfaction (the only metric to increase in 2025). Regionally, differences arose.

Loyalty Program 371

Loyalty Program 2025 Customer Experience Customer Service 371

Restaurant Business

JUNE 25, 2025

Fast-casual Panera Bread has been going through significant change over the past two years, with multiple board and leadership changes. News leadership Fast_Casual Lisa Jennings is a veteran restaurant industry reporter and editor who covers the fast-casual sector, independent restaurants and emerging chain concepts.

Leadership 228

Leadership Fast Casual 2025 Casual 228

Modern Restaurant Management

MAY 22, 2025

Strategic Value of Branded Apparel For food and beverage establishments, properly selected team uniforms deliver measurable benefits across multiple business objectives. Expanding beyond uniforms to include branded hats, tote bags, or even casual t-shirts for off-the-clock wear can extend your brand reach even further.

Uniforms 221

Uniforms Loyalty Program Front of House Customer Experience 221

Restaurant Business

JUNE 17, 2025

Continue to Site >>> Menu C-stores are stealing fast-food tactics. Not quite yet An easy way to bring bold Korean flavors to modern menus From BBQ to beverages, menus are seeing a lot of action Food C-stores are stealing fast-food tactics. Sounds like the hallmarks of any solid fast-food restaurant.

Food 278

Food Fast Casual Leadership Loyalty Program 278

Restaurant Business

JUNE 27, 2025

In fact, the beverage program was a bit of a fluke. The families became fast friends. News Emerging Brands franchising Lisa Jennings is a veteran restaurant industry reporter and editor who covers the fast-casual sector, independent restaurants and emerging chain concepts. She reached out.

Fast Casual 177

Fast Casual Franchise Franchising Leadership 177

Restaurant Business

JUNE 11, 2025

But perhaps the brand’s most radical transformation was on the beverage side, where it has added modern sips like boba as well as craft cocktails, including frozen margaritas and mojitos. We do see beverages and on-the-go beverages as a big growth opportunity for both of the brands,” O’Reilly said.

Fast Casual 188

Fast Casual Front of House Back of House Leadership 188

Restaurant Business

JUNE 18, 2025

The New Jersey-based fast-casual chain has been acquired by private-equity firm Thompson Street Capital Partners, the company announced Wednesday. News acquisitions franchising Lisa Jennings is a veteran restaurant industry reporter and editor who covers the fast-casual sector, independent restaurants and emerging chain concepts.

Fast Casual 178

Fast Casual Leadership Franchise Franchising 178

Restaurant Business

JUNE 17, 2025

Salad is rising as the next drive-thru concept The fast-casual Greenlane is plotting growth across Florida with investor and NFL star Rob Gronkowski working the drive-thru window. But Tampa-based Greenlane is among a growing number of fast-casual concepts making freshly prepared salads a drive-thru option.

Fast Casual 164

Fast Casual Leadership Mobile Ordering Casual 164

Restaurant Business

JULY 9, 2025

Premium Emerging Brands Olive & Finch lets diners dictate how they want to experience the brand This growing premium fast casual out of Denver is expanding with an all-day menu priced no higher than $20. But that doesn’t mean that it hasn’t changed with consumer demand.

Leadership 255

Leadership Back of House 2025 Food Supply 255

EATER

NOVEMBER 26, 2024

They expire very fast,” she says. Matcha’s growing global popularity as a casually drunk beverage, as opposed to something ceremonial, has also “come back full circle into Japan” and driven an uptick in domestic interest, Mangan says. A novice matcha drinker, Lee travels to Japan often and always buys one or two tins.

Point of Sale 292

Point of Sale 2001 Food Supply Fast Casual 292

Restaurant Business

JULY 8, 2025

deals this week as fast-food pizza chains work to reverse stubbornly weak sales. deals this week as fast-food pizza chains work to reverse stubbornly weak sales. deals this week as fast-food pizza chains work to reverse stubbornly weak sales. It could have been worse: Fast-casual pizza chain sales declined 5%.

Leadership 230

Leadership Point of Sale Fast Casual Email Marketing 230

Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. " Beverage Insights. The Value of Trust.

2021 490

2021 Coupons Loyalty Program Consumer Goods 490

Restaurant Business

JUNE 6, 2025

But it wasn’t quite so bad for fast-casual concepts , which outpaced other categories with 9% growth in 2024, according to Technomic. Fast-casual chicken chains, including Dave’s Hot Chicken, saw double-digit sales growth, while fast-casual pizza continued to falter. By Heather Lalley on Jun.

Fast Casual 147

Fast Casual Leadership 2025 2024 147

Restaurant Business

JUNE 24, 2025

Investments also include tech companies, such as order aggregation platform Chowly, automated beverage concept Botrista, and lease management software company Leasecake. Probably not The Bottom Line: The fast-casual Mexican chain remains a shockingly good value and its first-quarter sales slowdown was not out of the ordinary.

Leadership 234

Leadership Food Fast Casual 2025 234

Modern Restaurant Management

APRIL 29, 2021

“We are seeing sign-on bonuses at fast food and fast casual locations, something never seen before in the industry. Fast casual will continue to push out full-service brands because they can assemble food in front of you and get food to the customer more quickly.

Fast Casual 553

Fast Casual Hiring Online Ordering Front of House 553

Modern Restaurant Management

MARCH 18, 2024

The discussion included food, beverage, nutrition, lifestyle and unique aspects of boutique and high volume foodservice. Among the findings: Casual experiential dining appeals on many fronts to consumers of varying ages in different parts of the country looking for affordable culinary experiences.

2024 474

2024 Food Truck Fast Casual Allergens 474

Restaurant Business

JUNE 13, 2025

The fast-food franchisor is asking a federal court to sign off on its decision to terminate Paradigm Investment Group’s franchise agreement. Private-equity firm Savory Fund made a major investment in casual-dining chain Hawkers Asian Street Food. million last year, that’s more than double the next closest chain.

Operations 230

Operations Leadership 2025 Fast Casual 230

Modern Restaurant Management

SEPTEMBER 12, 2023

The fast casual restaurant segment has seen tremendous success and growth in recent years. CREST®, while overall restaurant traffic was down four percent in 2022 compared to 2019, fast casual traffic was up nine percent. Why should fast casuals work on improving with young families?

Fast Casual 493

Fast Casual Entertainment Casual Employee Relations 493

Restaurant Business

JUNE 24, 2025

Probably not The Bottom Line: The fast-casual Mexican chain remains a shockingly good value and its first-quarter sales slowdown was not out of the ordinary. Among fast-casual chains, the slowdown was more pronounced. As a side note, Chipotle’s value on those scores decline with additions like beverages or guacamole.

Fast Casual 146

Fast Casual Leadership Point of Sale Social Media 146

ChowNow

MAY 23, 2025

Your cost of goods sold (ingredients, beverages, packaging, etc.) Restaurant type: Whether you run a fine dining, fast casual, or quick service concept plays a big role in potential margins. This is the number that truly reflects your restaurants financial health. added up to $60,000. Theres no one-size-fits-all number.

Point of Sale 195

Point of Sale Insurance Fast Casual Customer Service 195

Modern Restaurant Management

MAY 30, 2025

Fast Food and QSR Value The United States Fast Food & Quick Service Restaurant Market size was valued at US$ 248.8 billion by 2033, according to The "United States Fast Food and Quick Services Restaurants Market Size and Share Analysis – Growth Trends and Forecast Report 2025-2033" from ResearchAndMarkets.com.

Fast Casual 251

Fast Casual Food Point of Sale Mobile Ordering 251

Restaurant Business

OCTOBER 9, 2024

Gen Z prefers quick service and fast casual restaurants, according to Piper Sandler’s Taking Stock with Teens semi-annual surveys and other recent research. a leading freshly brewed beverage brand with over 1,400 franchise locations worldwide, Chatime recognizes Gen Z as its fastest-growing customer base.

Beverage 263

Beverage Franchise Franchising Fast Casual 263

7 Shifts

OCTOBER 21, 2021

Here are a few examples of restaurants with names that ooze concept: Parm: Casual Italian, known for their Chicken Parm Sandwiches. Umami Burger : Casual burger spot with an empaths on flavor. Conversely, a casual neighborhood sandwich shop may name their sandwiches after local heroes or landmarks. Fast Food Chains.

Fast Casual 370

Fast Casual Food Truck Casual Customer Service 370

Modern Restaurant Management

DECEMBER 21, 2022

– Chris Adams, VP of Strategy, Oracle Food and Beverage. "As From the increasing demand for low-to-no ABV draft options to the motivation behind rising consumer expectations, these trends have the power to impact the financial performance of the beverage program.

2023 419

2023 Loyalty Program Fast Casual Customer Experience 419

ChowNow

JULY 11, 2025

Good example: A fine dining restaurant using just five clearly defined sections—Small Plates, Mains, Sides, Desserts, and Beverages. Poor example: A fast-casual spot that breaks the menu into 12 categories—some redundant (“Wraps” and “Handhelds”), some confusing (“Buildables” instead of “Bowls”).

Menu 195

Menu Dietary Restrictions Seasonal Menu Online Ordering 195

Restaurant Business

JUNE 11, 2025

News marketing delivery technology Joe Guszkowski is a senior editor with Restaurant Business covering technology and casual-dining chains. Become a Restaurant Business member today and unlock exclusive benefits, including unlimited access to all of our content. Sign up here. Get today’s need-to-know restaurant industry intelligence.

Advertising 231

Advertising Fast Casual Social Media Leadership 231

Modern Restaurant Management

AUGUST 17, 2020

Fatigued by cooking at home, consumers are anxious to dine at their favorite restaurants according to a new Oracle Food and Beverage study. Quick service and fast casual segments continue outperforming full-service restaurants by a very wide margin. How Is Casual Dining Doing? COVID-19 Consumer Dining Trends.

2020 493

2020 Mobile Ordering Loyalty Program Food Safety 493

Modern Restaurant Management

APRIL 15, 2020

Limited-service restaurants (those in quick service and fast casual) had a sharp acceleration in their guest check growth, as consumers likely shifted to larger off-premise orders to feed multiple people at home. Fine dining and upscale casual were the worst performing segments during March based on same-store sales growth.

2020 491

2020 Point of Sale Fast Casual Online Ordering 491

Modern Restaurant Management

FEBRUARY 1, 2022

Additonally, ninety-six percent of operators experienced supply delays or shortages of key food or beverage items in 2021 – and these challenges will likely continue in 2022. Between 2023 and 2030, the industry is projected to add an average of 200K jobs each year, with total staffing levels reaching 16.5M

2022 518

2022 2030 Food Supply Recruiting 518

Modern Restaurant Management

JANUARY 2, 2024

On Menu Ingredients We predict the rise of “bougie” ingredients like caviar, lobster and truffle popping up at restaurants at more affordable prices and in more casual settings like fast casuals and QSRs.

2024 493

2024 Fast Casual Food Safety Insurance 493

Restaurant Business

JUNE 6, 2025

The eight-unit fast-casual concept Off The Hook Restaurants is beefing up its executive team as it plans growth in Louisiana. She also led a turnaround at Jamba as vice president of operations, and spent 14 years with Starbucks, rising to director of business operations. Blaze is now based in Atlanta. Have consumers moved on?

Fast Casual 147

Fast Casual Leadership Franchise Franchising 147

Restaurant Business

JUNE 11, 2025

The convenience-retailing giant on Wednesday announced a Craveables Value Menu, pitting it in head-to-head competition with fast-food chains also looking to win consumers over with low prices. Photo: Shutterstock 7-Eleven is ready to do battle in the summer value wars. Yesway’s CEO said the promo was created to “own the channel of thirst.”

Fast Casual 177

Fast Casual Cash Management Retail Leadership 177

Restaurant Business

JUNE 23, 2025

And fast-food customers Chef Jonathon Sawyer discusses his Chicago restaurant, Kindling, and his latest TV appearance Are we reaching peak chicken tender saturation on menus? Since the menu at this fast-casual chain is rooted in Mediterranean flavors, this dessert is not a big culinary stretch. Photo courtesy of Nick the Greek.

Bar 164

Bar Fast Casual Leadership Back of House 164

Modern Restaurant Management

JANUARY 31, 2025

“In 2025, restaurants are walking the fine line between automation and hospitality,” said Ming-Tai Huh, Head of Food & Beverage at Square. Fast-casual visits overall were down 3.8 ” A Year of Challenges U.S. In December, QSR restaurants overall saw visits decline 2.9 percent in December and 11.3

Marketing 221

Marketing Loyalty Program 2024 2025 221