7 Shifts

NOVEMBER 9, 2022

As a restaurant owner, you know how difficult it is to win a customer's attention and make them keep coming back to your restaurant. Consumer-facing industries like food & beverage see more short-term purchases based on emotional triggers—which means maintaining a healthy bottom line becomes a challenge without a dedicated customer base.

Email Marketing 195

Email Marketing Loyalty Program Social Media Point of Sale 195

Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. “As already short-staffed restaurants reopen, they are grappling with how to manage both in-person diners and deliveries, while meeting growing expectations on speed and service.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

Get Beyond

OCTOBER 24, 2023

Small Business Saturday can be a huge opportunity to meet new customers and grow your business’s profile. Secondly, partnering with another business can draw in their customers, who may be new to your offerings. Get customers excited about visiting the store on Small Business Saturday. It’s a massive day for making sales.

Small Business 52

Small Business 2023 Social Media Customer Experience 52

Restaurant365

JULY 29, 2021

The economy is recovering, and the restaurants that have made it on the other side of the pandemic are looking forward to increased customer demand and warmer weather. However, many CFOs are still facing uncertainty, particularly from pandemic-related complications that are still challenging operations and restaurant profitability.

Cash Management 78

Cash Management Point of Sale Inventory 2021 78

The Food Corridor

NOVEMBER 23, 2021

Host a Holiday Cooking Class A great way to spread awareness of your business while also making some cash is to bring your customers into the business and host a cooking class. Think about the expertise you could offer that would entice customers to come and take an interactive class.

Food 98

Food Seasonal Menu Catering Cash Management 98

Modern Restaurant Management

SEPTEMBER 15, 2021

In a survey of 4,079 small business owners conducted from 8/15 to 9/13/21, 66 percent reported having a "very difficult" time finding the right employees to fill open roles, many of which are necessary to help them drive revenue and rebound. In July, 47 percent couldn't hire enough employees. Dining Trends in Canada.

2021 178

2021 Loyalty Program Retail Online Ordering 178

EATER

JANUARY 28, 2022

per hour — the lowest legal cash wage in the U.S. The rest of her income came from tips, which could vary widely depending on the day of the week or the whim of the customer. Melton also says she witnessed discrimination on the job — not only from customers but also from the store’s management.

Cash Management 98

Cash Management Restaurant Law Employee Relations Food Supply 98

The Restaurant Times

MARCH 31, 2022

Food and Beverage (F&B) cost is one of the most significant cost components for any restaurant, and it ranges between 20% to 35% of the revenue depending on the restaurant-style. The well-established restaurants usually have a separate department to look after and maintain everything related to food and beverages costs.

Cash Management 52

Cash Management Inventory Employee Relations Technology 52

Restaurant365

DECEMBER 20, 2021

Sharing information between teams shouldn’t require time-consuming communication to ensure accurate reporting, cost management, and forecasts. For instance, reviewing your CoGS report daily allows managers to adjust purchasing and usage on a more frequent basis. Take a Leadership Role in Menu Pricing.

Operations 78

Operations Leadership Point of Sale Cash Management 78

The Food Corridor

DECEMBER 6, 2022

Host a Holiday Cooking Class A great way to spread awareness of your business while also making some cash is to bring your customers into the business and host a cooking class. Think about the expertise you could offer that would entice customers to come and take an interactive class.

Food 52

Food Seasonal Menu Cash Management Catering 52

Modern Restaurant Management

FEBRUARY 4, 2020

. “The fun has returned in multiple ways, from investments in our workforce to our fresh new marketing and messaging, to more contemporary recipes, to delivering an entirely new, more compelling experience for guests that has dramatically improved satisfaction levels. ” P.F.

Online Ordering 122

Online Ordering Hospitality Leadership Design 122

Bar and Restaurant Coach

MARCH 2, 2020

In earlier posts, here and here , we talked about the importance of effective communication, and how owners and managers can create great alignment within their businesses to make sure the whole team is on the same page—pushing for the same goals. When it’s time to cut an employee loose – you just cut ‘em loose. Simple, right?

Coaching 97

Coaching Employee Relations Hiring Document 97

Modern Restaurant Management

JULY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features Grubhub's State of the Plate 2020 trend report, the fragility of "open," di g ital resilience and brand intimacy. Over the months, Grubhub has observed diners turn to comfort foods, order alcoholic beverages, and D.I.Y. pinot grigio.

2020 195

2020 Mobile Ordering Point of Sale Fast Casual 195

Lavu

JANUARY 21, 2020

Preparing good meals and serving customers is always an exciting part of running a restaurant. A good accountant will help you in managing finances and producing key financial statements. With an automation tool like Sourcery , you can integrate the system into your restaurant management applications. Track Restaurant Inventory.

Point of Sale 78

Point of Sale Inventory Restaurant Law Front of House 78

iTab POS

NOVEMBER 8, 2018

Customer service is a big part of the highly competitive restaurant business, and whoever delivers it best gains a competitive advantage over its challengers. When we talk about customer service, a big part of that is opening your business to as many customers as possible and the best way to do that is providing multiple payment options.

Cash Management 40

Cash Management Mobile Ordering POS Point of Sale 40

Modern Restaurant Management

MARCH 24, 2020

Bacardi employees and contractors also received the free product as the health and safety of people is always top of mind for the family-owned company. Brands acquired all of the issued and outstanding common shares of The Habit Burger Grill for $14 per share in cash or a total of approximately $375 million. Being part of Yum!

Food Supply 101

Food Supply Kitchen Safety Cash Management Food Safety 101

Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. ” The TableUp guest retention platform empowers restaurants of all sizes to increase customer engagement and reward guests for their loyalty.

Food Safety 210

Food Safety Mobile Ordering Online Ordering Kitchen Safety 210

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. Finding and retaining employees remain among the biggest obstacles operators struggle with.

2019 128

2019 Compost Mobile Ordering Point of Sale 128

Modern Restaurant Management

DECEMBER 14, 2021

Our company welcomes technology that will help our team members maximize time and efficiency and make their jobs more doable and enjoyable, creating a better experience for them and customers alike. The challenges our teams have faced over the last two years specifically has made us value our employees now more than ever.

2022 189

2022 Food Supply Mobile Ordering Customer Experience 189

Notch

JANUARY 23, 2019

Alcoholic beverages average out around 20%. And when all costs and variables are considered, high-end restaurants need to be particularly well-managed to survive. At the end of the shift, the manager would then inspect the contents of the food box. If he saw good, usable product, the manager would provide some instant training.

Email Marketing 72

Email Marketing Merchandise Website Management Point of Sale 72

Modern Restaurant Management

APRIL 2, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. The National Restaurant Association Educational Foundation has launched the Restaurant Employee Relief Fund to support U.S.

Healthcare 206

Healthcare Employee Relations Online Ordering Customer Service 206

Notch

JANUARY 23, 2019

Alcoholic beverages average out around 20%. And when all costs and variables are considered, high-end restaurants need to be particularly well-managed to survive. At the end of the shift, the manager would then inspect the contents of the food box. If he saw good, usable product, the manager would provide some instant training.

Email Marketing 52

Email Marketing Merchandise Website Management Point of Sale 52

Modern Restaurant Management

DECEMBER 14, 2020

. "With colder weather setting in and new restrictions going into effect across the country, our ongoing commitment to helping restaurant operators adapt during the pandemic has never been more important," said Jim Osborne, senior vice president of customer strategy and innovation at US Foods. "Our

Webinar 189

Webinar Customer Experience Mobile Ordering Customer Service 189

Modern Restaurant Management

MAY 27, 2020

As workplaces, sports and entertainment venues, schools, colleges and universities, and other places of business begin to resume operations, Aramark developed customized plans to create safe and hygienic dining experiences for everyone the company serves. Redesigning workflows to ensure safe distancing between employees.

Food Safety 176

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 176

Modern Restaurant Management

JANUARY 27, 2020

Heads-up customer displays to show real-time order estimates across all channels. Ultimate now gives restaurants of any size this ability to please diners with an easy, digital pickup experience," said Matt Maloney, Grubhub founder & CEO. "With Grubhub Ultimate in action at Taheni Grill in New York City.

Catering 122

Catering Mobile Ordering Customer Service Leadership 122

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” So, for the first time, restaurant owners and marketers are able to see exactly what their customer’s buying journey looks like.

Mobile Ordering 215

Mobile Ordering Front of House Fast Casual Customer Service 215

Lavu

MARCH 11, 2020

Understanding Restaurant Management Software. Among the technology offered today is restaurant management software. . If you’re in the beginning stages of looking for a restaurant management system , you might have multiple questions or concerns. Why do you need restaurant management software?

Management 78

Management Management Cash Management Mobile Ordering 78

Modern Restaurant Management

MARCH 11, 2020

US Foods Holding Corp.entered into a definitive agreement to acquire Smart Foodservice Warehouse Stores from funds managed by affiliates of Apollo Global Management, Inc. NYSE: APO) (the “Apollo Funds”) for $970 million in cash.

Bar 154

Bar Cash Management Loyalty Program Point of Sale 154

Restaurant365

MAY 25, 2022

According to the National Restaurant Association’s 2022 State of the Restaurant Industry, below is the percentage breakdown of adult (age 18+) consumers who say they would be likely to use the following options if they were offered by a restaurant in their area they patronize: Order and pay for food or beverages using a restaurant website: 74%.

Technology 78

Technology Mobile Ordering Social Media Online Ordering 78

Modern Restaurant Management

MAY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more. “The industry’s successful recovery will depend on a customer’s feeling of well-being,” noted Oakes.

2020 191

2020 Fast Casual Food Safety Guest Recovery 191

Apicbase

JUNE 16, 2023

In practice, however, successfully managing a group of busy restaurants is an awfully tough undertaking. The metrics and calculations in this list will help you bring order to the chaos and manage the performance of each unit in the chain. To help you out, we’ve put together this comprehensive guide on restaurant metrics.

Point of Sale 52

Point of Sale Inventory Waste Employee Relations 52

Modern Restaurant Management

DECEMBER 27, 2019

. “The addition of Zynstra’s virtualization technology to our software stack gives NCR even more solutions to help our customers run their store or restaurant end-to-end.” “This is an asset to Bloom Intelligence and together we can offer customers nationwide and worldwide the ability to improve their competitiveness.

Mobile Ordering 123

Mobile Ordering Customer Service Point of Sale Customer Experience 123

Modern Restaurant Management

SEPTEMBER 15, 2020

The study also found that 8 million employees were laid off or furloughed during the height of the pandemic. SALIDO leverages design, data, and workflow management to optimize both front- and back-end operations. “We’re both humbled and lucky to support our amazing customers during this critical time. .

Fast Casual 162

Fast Casual Casual Menu Mobile Ordering 162

Modern Restaurant Management

APRIL 20, 2021

With summer around the corner, and an imminent surge of demand for experiences and events in the months ahead, Tripleseat and SevenRooms partnered to survey 1,000 U.S. The most popular COVID-related safety offerings people look for when booking a venue included outdoor spaces (47 percent) and socially-distanced floor plans (40 percent).

2021 189

2021 Online Ordering Mobile Ordering Guest Recovery 189

Focus POS

JUNE 27, 2019

Restaurant management is a complex task requiring a delicate balance of managerial skills and software. We’ve put together a guide you can use to help you choose the best technology for your restaurant and how it can help you run a more profitable business: General Restaurant Management. » Set quality standards. Watch inventory.

Management 121

Management Management Franchise Franchising 121

Modern Restaurant Management

MARCH 16, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features some surveys surrounding Coronavirus and the restaurant industry, the best locations for chefs, online payment fraud and top trends for QSRs. percent from unusually high numbers a year ago related to U.S. Loyal and happy mobile-first customers.

Mobile Ordering 122

Mobile Ordering Online Ordering Point of Sale POS 122

Modern Restaurant Management

AUGUST 28, 2020

A unique partnership with the James Beard Foundation (JBF) complements the launch of the film through a custom mentorship program, presented by KitchenAid, developed to advance women in culinary arts and support the industry at large as it rebuilds.?. in a management role at the Officers’ Club. Plamondon, Sr. Dies at 88.

Allergens 145

Allergens Kitchen Safety Guest Recovery Customer Service 145