Modern Restaurant Management

DECEMBER 4, 2020

A research team led by Lu Lu, an assistant professor in the school, and Robert Li, professor and director of the center, recently conducted a national survey which explored US consumers’ travel intentions and expectations for hospitality business post COVID-19. Night clubs/bars. Getaway/weekend cruises (1-5 days).

Loyalty Program 125

Loyalty Program Fast Casual Online Ordering Consumer Goods 125

Modern Restaurant Management

FEBRUARY 25, 2021

42 percent of restaurants plan to invest in customer loyalty programs. He emerged a couple months later with a new concept: He transformed his 1989 Volkswagen van into a mobile dining room, traveling the city to serve up a four-course “glamping” dining experience.

Social Media 136

Social Media Retail Website Management Online Ordering 136

Modern Restaurant Management

OCTOBER 4, 2021

Consumers ranked local chains as their second most desired type of apps and loyalty programs. Must haves for local chain restaurant apps include easy ordering (66 percent), easy payment (61 percent), loyalty/rewards points (52 percent), and coupons and/or deals (52 percent). Loyalty programs yield repeat business.

2021 163

2021 Fast Casual Mobile Ordering Social Media 163

Modern Restaurant Management

APRIL 20, 2021

. “Hospitality operators should be prepared to meet this demand — both from an operational and technological standpoint — to keep guests safe and provide the types of hospitality experiences that will foster long-term loyalty with customers. ” Optimism Is Returning. . ” The Return to On Premise. Drink choice.

2021 186

2021 Online Ordering Mobile Ordering Guest Recovery 186

The Restaurant Times

MAY 26, 2023

He later attended the Masters of International Studies Program at the University of South Carolina. Before joining Sprinkles, he served as President and CEO of Hopdoddy Burger Bar, where he led their expansion efforts into other markets and built a team of 100 to 1000 members, including the executive team.

Loyalty Program 52

Loyalty Program Franchise Franchising Customer Service 52

Modern Restaurant Management

JANUARY 31, 2020

points), and juice bars (up 2.2 According to a report from Sift: 62 percent are concerned that their interactions with QSRs will lead to some type of fraud, whether it’s stolen payment information, account takeover, hijacked loyalty rewards points, or fake reviews. Fast-food restaurants also took a hit, down 1.5

2020 176

2020 Loyalty Program Point of Sale 2019 176

Modern Restaurant Management

SEPTEMBER 30, 2020

Overwhelming top response was fear of catching/spreading COVID-19, followed by a corresponding reduction in travel. Barring a dramatic decrease in coronavirus infections, U.S. Restaurants with a loyalty program should also highlight the benefits while remarketing to guests. Restaurant and bar related concerns.

2020 186

2020 Mobile Ordering Guest Recovery Customer Service 186

Lavu

APRIL 8, 2020

From a simple ordering and point-of-sale processing, modules and software can add hospitality efficiencies, mobile/online ordering, loyalty programs, and inventory management. Geo-fencing (limiting to a specific area) of marketing items, like today’s specials, are easily integrated between a POS and a loyalty app. Loyalty Apps.

POS 78

POS Loyalty Program Mobile Ordering Point of Sale 78

Modern Restaurant Management

AUGUST 17, 2020

A consumer's brand loyalty was also impacted during recent events, with 33 percent of overall respondents citing an increase in loyalty to the brands they frequented during stay-at-home-orders. This sentiment was most prevalent with millennials, with 43 percent reporting an increase in loyalty.

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2020 Loyalty Program Mobile Ordering Fast Casual 193

Modern Restaurant Management

JUNE 3, 2021

Fast and easy (56 percent) ties with coupons and deals (56 percent) for the top reasons consumers download apps followed by earn and track loyalty points (48 percent), easy payment options (43 percent), and to avoid long lines (40 percent). percent) of adults visited bars, restaurants or similar outlets for Mother’s Day on 9 May.

2021 186

2021 Fast Casual Mobile Ordering Guest Recovery 186

Modern Restaurant Management

SEPTEMBER 15, 2021

The momentum of travel however implies that we could see the current 2021 velocity figure start to hit 2019 levels in the next few weeks. 100 percent of states have bars and restaurants open indoor completely (with no capacity restrictions). Florida has seen trends of -4 percent and -1 percent in the latest two weeks.

2021 176

2021 Loyalty Program Retail Online Ordering 176

Modern Restaurant Management

AUGUST 14, 2020

As a way to provide a fast-track to joining the Fazoli’s Family, the brand’s latest conversion program offers new and current franchisees a Zero Franchisee Fee, Zero Royalty Fee in year one. We are offering a groundbreaking conversion opportunity with our new Fazoli’s 2020 Franchise Incentive Program.

Franchise 186

Franchise Franchising Kitchen Safety Food Safety 186

Modern Restaurant Management

NOVEMBER 24, 2021

Apple American Group LLC (AAG), a wholly-owned subsidiary of Flynn Restaurant Group LP (FRG), was named the 2021 Abe Gustin Franchisee of the Year by Applebee’s Neighborhood Grill + Bar. More so, Franchising for Heroes offers a Heroes to Owner’s Program, which aids heroes who already qualify for ownership of a franchise.

Franchise 174

Franchise Franchising Loyalty Program 2022 174

Modern Restaurant Management

NOVEMBER 17, 2020

Among the highlights: Online Ordering sales of pizza (+9 percent), burgers (+10 percent), and fried chicken (+5 percent) were up from last year, but the largest trend in online ordering was sandwiches and wraps as guests give up on slapping bread together at home and restaurants pivot to menu items that travel well.

2020 141

2020 Mobile Ordering Online Ordering Merchandise 141

Modern Restaurant Management

FEBRUARY 18, 2020

Vetting dining room, bar, and kitchen staff over the next decade will require probing more during job interviews, seeking candidates with more responsible lifestyles, advanced educational aspirations, and other evidence of a disciplined, drug-free work ethic will become even more of an HR imperative. Of course, people will always dine out.

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Mobile Ordering Front of House Fast Casual Customer Service 212

Modern Restaurant Management

MAY 28, 2021

The Ellises also won three other awards including the Top Quarters for Kids fundraiser, Clean Juice’s charitable program helping underprivileged children get access and education about organic eating. And because our food travels so well, guests never have to choose between quality and convenience."

Franchise 186

Franchise Franchising Fast Casual Loyalty Program 186

Sling

AUGUST 30, 2021

A strong hospitality marketing program can even be helpful for businesses that deal with private customers and clients. In this article, the workforce management experts at Sling discuss strategies and tips that managers can use to build an HM program from scratch or improve the one they’ve got. What Is Hospitality Marketing?

Hospitality 78

Hospitality Marketing Website Management Customer Experience 78

Modern Restaurant Management

JANUARY 12, 2022

But despite these concerns, 46 percent of people noted they will eat out daily to several times a week in coming months and showed a growing loyalty to their favorite brands. That means consumers often gain time when they use digital-first tools such as mobile payment apps to make purchases, and this often boosts customer loyalty.

2022 212

2022 Mobile Ordering Guest Recovery Point of Sale 212

Modern Restaurant Management

NOVEMBER 2, 2020

Not only does complete ownership of the ordering and delivery experience help to maintain control of the brand, it also gives the restaurant direct access to customer marketing and data to inform digital and loyalty programs. Fast casual and fine dining establishments need to modify their menus to tasty food that travels well.

2020 219

2020 Mobile Ordering Hotels Food Safety 219

Modern Restaurant Management

MAY 15, 2020

Some key insights from this survey of 1,600 consumers in the aforementioned four states, from May 9-11: Twenty-one percent of consumers from these four states say they have been out for an eating occasion in bars and restaurants since they started reopening and 10 percent for a drinking occasion.

2020 111

2020 Guest Recovery Online Ordering Point of Sale 111

Modern Restaurant Management

SEPTEMBER 1, 2020

As restaurants continue to tackle challenges sparked by the Coronavirus pandemic, operators must not only ensure their venue(s) are following health and safety guidelines to keep guests comfortable, but also deliver exceptional experiences that result in long-term guest loyalty. Leveraging Data to Build Loyalty.

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2020 Food Safety Hotels Dine-in 185

Future Food

MAY 5, 2020

With customers harder to find and harder to keep, a customer loyalty program will be important for driving repeat business and can provide a genuine point of difference with the right offer(s). This will drive a renewed sense of loyalty from the staff to the operator, creating a more consistent and enviable service culture.

Hospitality 88

Hospitality Point of Sale Customer Service Customer Experience 88

Modern Restaurant Management

APRIL 20, 2020

ezCater launched Feed the Front Line , a program that helps anyone contribute meals to healthcare workers fighting coronavirus. In just over a week, the program has already sent more than 20,000 meals to 145 hospitals across the country. Feed the Front Line. Mr. Pankaj K. (“PK”) Garg, CEO and founder of S?mrus,

Healthcare 171

Healthcare Kitchen Safety Loyalty Program Small Business 171

Modern Restaurant Management

AUGUST 16, 2021

100 percent of states have bars and restaurants open indoor completely (with no capacity restrictions). Dinova’s preferred business dining solution has delivered spend visibility, cost savings and an employee rewards program for companies since 2010. percent of 2019 sales by year-end.

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2021 Guest Recovery 2019 Loyalty Program 178

Modern Restaurant Management

JULY 30, 2021

This program, piloted last year, is designed to help KFC team members build short-term savings and create lasting savings behaviors. “This program is a way to empower and equip restaurant employees with tools and resources to help them succeed and achieve their goals. To be able to offer these types of resources means a lot.

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Franchise Franchising Fast Casual Point of Sale 199

Modern Restaurant Management

JULY 7, 2020

Small Business Administration and Treasury Department released detailed loan-level data regarding the loans made under the Paycheck Protection Program (PPP). “We are particularly pleased that 27 percent of the program’s reach in low and moderate income communities which is in proportion to percentage of population in these areas.

Mobile Ordering 179

Mobile Ordering Restaurant Law Seating Customer Service 179

Focus POS

JUNE 17, 2019

It improves customer service by providing faster, more efficient transactions (and additional transaction types, such as self-service or online ordering) and engages customers on a deeper level through gift card implementation and loyalty programs. Bar and Restaurant POS. Quick Service POS. Food Truck POS. Self-Service POS.

Point of Sale 113

Point of Sale Cash Management POS Franchise 113

Modern Restaurant Management

JULY 20, 2021

The ability for restaurants, particularly full service restaurants, to operate at total capacity, consumer comfort with dining in, and more business and recreational travel will aid recovery at the dinner daypart. Enthusiasm for getting back to bars and restaurants is translating into higher spend. Check values up.

2021 186

2021 Guest Recovery Online Ordering Point of Sale 186

Modern Restaurant Management

MAY 1, 2020

Bars and nightlife businesses were among the hardest hit, with consumer interest down 81 percent. SMG has closely followed the rise of off-premise dining and the impact of COVID-19 on consumer behavior to help restaurants navigate customer experience challenges, protect brand reputation and drive customer loyalty.

2020 174

2020 Fast Casual Food Safety Guest Recovery 174

Modern Restaurant Management

MAY 27, 2020

Alternative service styles for hot bars and salad bars. The email receipt option allows restaurant operators to maintain contact with their guests and to nurture patron loyalty. Expanded service offerings to best meet consumer needs. Increasing grab-and-go meal options. Offering easy-to-assemble, take-home meals.

Food Safety 165

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 165

Modern Restaurant Management

APRIL 1, 2021

Meanwhile, the firm’s new lens on segmentation analyses changing consumer priorities in 15 consumer-facing sectors—ranging from groceries to household products, from clothing to home furnishings, from restaurants to travel and leisure, and beyond. King Size Chocolate Bar. Chocolate Bar. Caramel Candy Bar.

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2021 2025 Mobile Ordering Online Ordering 111

Modern Restaurant Management

SEPTEMBER 14, 2021

The James Beard Foundation’s programs exist to serve and bolster people at different points in their careers. The Awards are one of these programs.” To access the Leading a Fair Kitchen, free, online leadership training program, chefs and operators can visit FairKitchens.com for step-by-step instructions.

Food 168

Food Tip Distribution Guest Recovery Food Safety 168

Modern Restaurant Management

AUGUST 25, 2021

Daddy's Chicken Shack plans for a national expansion offering a turn-key program including aHarrison restaurant design, technology-forward applications, comprehensive training program, expansive territories, and marketing tools to build a growing customer base. " Jack in the Box Relaunches Franchise Program.

Franchise 167

Franchise Franchising Customer Experience Point of Sale 167

Modern Restaurant Management

JUNE 12, 2020

Through this program, Dunkin’ franchisees have the opportunity to offer their restaurant employees an affordable, flexible and supportive pathway to an associate or bachelor’s degree from SNHU. Taffer’s Tavern has its eyes set on bringing its bar fare andbeverage program to D.C. ” Showing Support.

Franchise 148

Franchise Franchising Food Safety Kitchen Safety 148

Modern Restaurant Management

FEBRUARY 17, 2020

” Ahead of the official launch, Yelp ran a successful pilot program with Denny’s, with the help of their media agency, ?Spark diners exclusive access to hot tables with the launch of Premium Access – a new loyalty perk available for frequent OpenTable diners, top photo. Amen Street Fish + Raw Bar? ?(Charleston),?

Sports 132

Sports Point of Sale Entertainment Customer Experience 132

EATER

MARCH 15, 2021

During prep shifts, before the rush at the cocktail bar, Torres, ordinarily chatty, kept his head down, speaking quietly into his headphones. When, in 2018, chef Alex Sorenson was tasked by the team behind the Long Island Bar, where Torres had worked since 2014, with opening the Rockwell Place, he enlisted Torres’s help. “I

Kitchen Safety 102

Kitchen Safety Education Customer Service Certification 102

Modern Restaurant Management

OCTOBER 8, 2020

A company has multiple ways in which it can design the perfect food program for its employees, students, or clients. Taking advantage of Revel’s scalability to grow, Pizza King also plans to integrate online ordering and a loyalty program in the future. ” Lunchbox News. .” GoTab Integrates with 7shifts.

Kitchen Safety 139

Kitchen Safety Online Ordering Food Safety Point of Sale 139