Ken Burgin

AUGUST 6, 2022

Crisis and drama seem to be part of daily life in hospitality – something most of us learn to put up with and live through. Key staff resignations, equipment breakdowns, people issues, a kitchen fire or industry disputes – one way or another your turn will come. We often have it for breakfast!

Kitchen Safety 88

Kitchen Safety Cash Management Equipment Front of House 88

Ken Burgin

FEBRUARY 13, 2024

Applicants may wonder about the restaurant’s culinary direction, commitment to sustainability, sourcing ingredients, and how innovation is balanced with tradition in the kitchen. What is the kitchen’s work culture like? How are creativity and input from the kitchen staff valued?

Front of House 78

Front of House Tip Distribution Kitchen Safety Customer Service 78

EATER

AUGUST 31, 2022

In the hospitality industry, in which the entire raison d’etre is taking care of people, some hospitality professionals believe that there’s even more of an onus for restaurant bathrooms to take greater steps toward inclusivity. There was debate about the merits of wall-mounted versus automatic versus chain-pull flush. “A

Fine Dining 144

Fine Dining Brewery Kitchen Safety Small Business 144

Modern Restaurant Management

JULY 14, 2020

White Castle launched a planned pilot with Miso Robotics – creators of the first autonomous grilling and frying kitchen assistant, Flippy – to accelerate the adoption of artificial intelligence and robotics in the restaurant industry. White Castle Employs Flippy the Robot. ” Flippy ROAR will deploy later this fall.

Mobile Ordering 126

Mobile Ordering Certification Loyalty Program Kitchen Safety 126

Modern Restaurant Management

JUNE 18, 2020

According to the latest report from Tripadvisor , which outlinines the road to recovery for the travel and dining industry, restaurants are showing the first signs of recovery, leading the way for hospitality businesses. Diners’ main concerns about visiting restaurants again include cleanliness and safety. Return to on-premise.

2020 149

2020 Guest Recovery Kitchen Safety Online Ordering 149

Modern Restaurant Management

MARCH 10, 2020

In response to Coronavirus concerns: Danny Meyer tweeted that The Modern would be closed for a day and every inch sanitized after a guest tested positive for COVID-19, despite being told by the NYS Health Commissioner says no risk of transmission; “Team & guests come first,” the hospitality leader concluded. Eat healthier.”

Kitchen Safety 180

Kitchen Safety Food Safety Cash Management Food Supply 180

Modern Restaurant Management

DECEMBER 21, 2020

Keeping our guests and team members safe remains our top priority and is the highest form of hospitality in these times. Keeping our guests and team members safe remains our top priority and is the highest form of hospitality in these times. Here are their responses. Click here for part one. Scott Lawton, CEO and cofounder at bartaco.

2020 193

2020 Kitchen Safety Food Safety Loyalty Program 193

Modern Restaurant Management

DECEMBER 16, 2021

Our restaurant of the future is designed to benefit guests, employees and franchisees, with a new external design and a reimagined kitchen that will make it easier for us to serve hot, delicious food quickly for frictionless guest experiences, and we expect to see a lot more of that next year. Clinton Anderson, CEO, Fourth Enterprises.

2022 170

2022 Food Supply Back of House Kitchen Safety 170

Modern Restaurant Management

JUNE 3, 2021

Throughout subsequent waves of the pandemic, the reports explored the growth of off-premise strategies including the spike in mobile apps and, more recently, captured softening safety concerns among consumers when they began favoring shorter wait times over safety protocols. The State of What Feeds Us. Drive-Thrus.

2021 184

2021 Fast Casual Mobile Ordering Guest Recovery 184

Open for Business

MARCH 7, 2023

Restaurant training is one of the most important things an owner can put into place. Well-trained teams mean shifts run smoothly and guests are happy with service. When all team members fully understand how to execute their roles and responsibilities at the restaurant , they are more confident and engaged on the job. And they stay in the job longer.

Training 78

Training 2023 Front of House Back of House 78

Modern Restaurant Management

JULY 30, 2021

Participants in MyChange with SaverLife receive access to the national SaverLife platform and the opportunity to participate in national savings challenges, access financial education articles, engage in forums and accumulate redeemable points for a chance to win prizes. “We are very excited about our partnership with SaverLife. .

Franchise 191

Franchise Franchising Fast Casual Point of Sale 191

Aaron Allen & Associates

MARCH 19, 2020

March 18, 2020 Subway Reduces Franchisee Royalties by Half Expecting at least two months of steep sales declines, Subway — the largest fast food chain measured by number of units — reduces royalties and ad funding by 50% for its franchisees, in addition to offering to support operators with rent abatement, reduction, and deferral.

2020 130

2020 Point of Sale Guest Recovery Government 130

Modern Restaurant Management

JANUARY 12, 2022

71 percent rely on delivery for 11 percent or more of sales. 33 percent rely on delivery for more than 20 percent of sales. 65 percent rely on mobile ordering for 11 percent or more of sales. 25 percent rely on mobile ordering for more than 20 percent of sales. Investment in delivery and mobile ordering pays off.

2022 200

2022 Mobile Ordering Guest Recovery Point of Sale 200

Ken Burgin

NOVEMBER 14, 2021

If you depend on the profits of a food operation, you need to understand kitchen management, and how to move in that space with confidence. Create Effective and Easy-to-Use Kitchen Management Systems. Make sure that the kitchen is easy to clean, with the right chemicals and water pressure available.

Management 60

Management Management Point of Sale Kitchen Safety 60

Transact

APRIL 2, 2020

Not only has it affected the health and safety of countries and citizens around the world, but it has also affected our businesses, careers, and personal finances. As of this writing, states like New York have implemented quarantine measures and closed non-essential businesses (including bars and restaurants). The Current Situation.

Social Media 100

Social Media Kitchen Safety Food Safety Customer Service 100

Modern Restaurant Management

OCTOBER 22, 2020

QDOBA Mexican Eats® introduced new restaurant formats, top photo, that feature buildouts including mobile-order drive-thrus, walk-up windows, mobile-order pick-up lockers, dedicated curbside pick-up areas, ghost kitchens, and concepts with updated outdoor seating. designed with high-rent urban areas in mind.

Franchise 111

Franchise Franchising Loyalty Program Kitchen Safety 111

Modern Restaurant Management

JULY 20, 2021

Falling outlets, rising sales. But sales have bounced back well over the first six months of 2021, and are now running ahead of 2019 levels. Enthusiasm for getting back to bars and restaurants is translating into higher spend. " Remarkable Resiliency. Each daypart — morning meal, lunch, dinner, and P.M. ” 2. .”

2021 185

2021 Guest Recovery Online Ordering Point of Sale 185

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? Here are their responses. Click here for part two. Anita Adams, CEO of Black Bear Diner. Shasta, California. Dennis Becker, CEO, Mobivity.

2020 135

2020 Online Ordering Point of Sale Cash Management 135

Modern Restaurant Management

OCTOBER 16, 2019

The robotic kitchen runs on batteries instead of a diesel generator. In this edition of MRM News Bites, we feature Ono Food Co, DoorDash, Parts Town and Heritage Foodservice, Rouxbe, Presto, Burger King and Uber Eats, Pared, Tork, Restaurant Technologies, Willie Degel, Bolay, Ritual, Preoday and TISSL, AdTheorent and Voodoo Doughnut.

Food Truck 105

Food Truck Customer Service Customer Experience Front of House 105

Lavu

APRIL 17, 2020

The restaurant told it’s supporters, “ Our delivery bags are sealed to be tamper-free for your safety. You can host impromptu live videos of kitchen staff preparing meals while using safety precautions, of deliveries going out, or even ask me anything live video so you can address your customers’ concerns as they come up.

Marketing 83

Marketing Email Marketing Social Media Loyalty Program 83

EATER

MARCH 15, 2021

Maybe it was the first hospitalization of a friend of a friend. But numbers don’t truly convey the lives lost, the families and friends left in their wake. What was the moment when the coronavirus crisis became real to you? A cousin or a neighbor who never fully recovered. What do these tallies tell you of the people who died?

Kitchen Safety 105

Kitchen Safety Education Customer Service Certification 105

EATER

JANUARY 5, 2022

I thought of this in the long walk through the Bellagio back to my hotel room, which distorted my sense of just where the hell I was; signs led the way to corridors and trams to other hotels, with other restaurants, bars, and casinos I could enjoy without ever having to step onto a street. Just don’t think too hard about how that’d work.

Food 144

Food Mobile Ordering Online Ordering Food Order 144

Mad Mobile

FEBRUARY 16, 2024

These compact, square-shaped pixel blocks hold the power to transform your restaurant into a more efficient business where owners, customers, kitchen staff, and the front-of-house enjoy smoother shifts and higher earnings. Restaurants place printed codes — pixelated squares — at tables, on the host stand, on bars, wherever diners hang out.

Ordering 40

Ordering Loyalty Program Social Media Mobile Ordering 40

EATER

SEPTEMBER 1, 2020

The restaurant is named Sisko’s Creole Kitchen and exists in New Orleans in the 24th century, on an Earth that has abolished prejudice, money, and hunger. The restaurant is named Sisko’s Creole Kitchen and exists in New Orleans in the 24th century, on an Earth that has abolished prejudice, money, and hunger.

Restaurant Law 145

Restaurant Law Food Safety Kitchen Safety Front of House 145

Modern Restaurant Management

MARCH 25, 2020

Bacardi Limited launched #RaiseYourSpirits , an initiative to support bars and restaurants debilitated by the COVID-19 shutdown by pledging $3 Million USD in financial aid and other support to help the people on the frontlines of our industry during this unimaginable time. 59 locations of two brands.

Online Ordering 87

Online Ordering Insurance Mobile Ordering Website Management 87

Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform.

Food Safety 184

Food Safety Mobile Ordering Online Ordering Kitchen Safety 184

Modern Restaurant Management

MARCH 11, 2020

This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.

Bar 115

Bar Cash Management Loyalty Program Point of Sale 115

24/7 Waiter

JUNE 15, 2017

Points to Consider. You can also use what some are calling “in house hospitality” apps that do some of the same tasks – online ordering, loyalty points, and reservations – but they may do a lot more. Well, look at one of the largest of all current restaurant trends – apps for online ordering.

Operations 28

Operations Loyalty Program Online Ordering Point of Sale 28

Modern Restaurant Management

APRIL 2, 2020

Any restaurant — Toast customer or not — can be listed on the site.Toast is committing up to $250,000 in matching contributions to World Central Kitchen and the Restaurant Workers’ Community Foundation. The Foundation will administer the grants, offered on a first-come, first-served basis. Live in the U.S., an overseas U.S.

Healthcare 166

Healthcare Employee Relations Online Ordering Customer Service 166

Modern Restaurant Management

DECEMBER 19, 2023

We are also confident in our small-footprint concept that we’ve mastered over the last 35 years, and believe it positions us well when it comes to real estate site selection, which can be a true pain point for companies. Each year, Modern Restaurant Management (MRM) magazine asks experts for their views on the state of the industry.

2023 114

2023 Front of House Customer Experience Customer Service 114

Modern Restaurant Management

FEBRUARY 18, 2020

” Their answers touched on a variety of subjects including AI, virtual reality, virtual kitchens, staffing and retention, social media marketing, sustainability and third-party delivery. Elo’s Sonal Apte, vice president of retail and hospitality. Christopher Baron of RedBaron Consulting.

Mobile Ordering 206

Mobile Ordering Front of House Fast Casual Customer Service 206

Modern Restaurant Management

DECEMBER 21, 2022

This will manifest itself in several ways, such as informing robotics in the kitchen for food preparation, in addition to kitchen display systems (KDS) as restaurants kitchens seek to improve efficiency and better optimize for enhance prep station capacity management. The “restaurant anywhere” experience will expand.

2023 153

2023 Loyalty Program Fast Casual Customer Experience 153

Modern Restaurant Management

MAY 27, 2020

Participating restaurants will donate 15-25 percent of sales to their local food bank and over 1500 restaurants nationwide have already joined the initiative. Participating restaurants will donate 15-25 percent of sales to their local food bank and over 1500 restaurants nationwide have already joined the initiative. Takeout For Good.

Food Safety 133

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 133

Modern Restaurant Management

NOVEMBER 19, 2020

Ocean Spray is joining forces with Massachusetts Restaurant United and the COREcares Foundation for this hospitality stimulus, in addition to offering discounts on the brand’s cranberry products to support restaurants on the road to recovery during the COVID-19 pandemic crisis. Supporting Independents. Ocean Spray Cranberries, Inc.

Mobile Ordering 117

Mobile Ordering Kitchen Safety Online Ordering Coaching 117

Modern Restaurant Management

SEPTEMBER 30, 2020

Most Important safety initiatives. Followed (not surprisingly) by restaurants and delivery drivers following proper safety protocols, price, and ease of ordering from the restaurant. How Comfortable are Diners? Some highlights inlcude: Consumers' projected dining out frequency. Primary reasons for dining out less.

2020 176

2020 Mobile Ordering Guest Recovery Customer Service 176

Modern Restaurant Management

MAY 28, 2021

The brand’s commitment to each guest service experience is the focal point of upcoming menu innovation, value-based choices, and a portfolio of new organic food and beverage educational content. Additional 2020 Award Recipients: Top Delivery Sales : Lance and Blake Condray, Campbell, CA. million guests.

Franchise 180

Franchise Franchising Fast Casual Loyalty Program 180

Modern Restaurant Management

MAY 12, 2020

Since its inception in mid-March, more than 500 restaurants around the world have joined the program and are reporting sales ranging from several thousand dollars to up to $60,000. The company is exploring collaborations with corporate partners and charities, as well as merchandise sales, to keep its mission alive. "When

Mobile Ordering 113

Mobile Ordering Online Ordering Food Order Recycling 113