Future Food

NOVEMBER 16, 2020

Hospitality Mindset - A sales & service maximiser approach (Part 2). In part one of this article, I spoke about the customer’s timeless desire and appreciation of quality food and service and how this is the platform from which to drive food and hospitality sales. Francis Loughran – MD. Future Food. What’s Changed?

Hospitality 78

Hospitality Point of Sale Café Customer Service 78

EATER

MARCH 1, 2022

Workers with World Central Kitchen are feeding refugees from Ukraine. World Central Kitchen. According to the United Nations, more than 660,000 Ukrainians have fled their homes in search of safety as war rages in their country. hospitality industry is doing to support — and feed — people in Ukraine during this crisis.

Hospitality 102

Hospitality Kitchen Safety Point of Sale Back of House 102

7 Shifts

JANUARY 31, 2024

Inventory management Managers need to ensure the kitchen is stocked with the right amount of food so that nothing is wasted and as few items need to be 86'ed as possible. Managing a restaurant is a delicate routine—if we can even call it a routine. This wide-ranging responsibility is a lot, and it often leads to burnout.

Management 195

Management Management Kitchen Safety Front of House 195

Ken Burgin

JULY 5, 2022

Every week in the Hospo Reset Newsletter, we share a product or service that’s caught our eye – for kitchen & beverage management, staffing, facilities management, marketing and overall productivity. Food, Menus and Kitchen Management. They’ve just shared lots of ready-made hospitality systems – try them.

Kitchen Safety 78

Kitchen Safety Food Safety Website Management Online Ordering 78

Modern Restaurant Management

JANUARY 13, 2022

The core teams that need to appreciate and cooperate are the front-of-house waiting teams, the bar staff, and the kitchen team. The old maxim to “under promise and over deliver” is relevant to the hospitality industry. Untrained and unmotivated staff. Inefficient management of staff. No realistic table management.

Front of House 213

Front of House Kitchen Safety Customer Service Point of Sale 213

Modern Restaurant Management

FEBRUARY 10, 2020

broadline foodservice sales of plant-based meat have grown 37 percent in the past year. Despite skyrocketing demand for plant-based food across the U.S., 42 of the country’s favorite fast food and restaurant chains still don’t offer a plant-based entrée, according to a report released today by The Good Food Institute (GFI).

Hospitality 152

Hospitality Food Consumer Goods Point of Sale 152

ChowNow

OCTOBER 19, 2023

They pair their deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive, all-in-one platform, across point of sale, guest marketing, payroll and HR, and more. They are North America’s first “real”​ online video-based, food safety course.

Front of House 78

Front of House Back of House Online Ordering Certification 78

ChowNow

OCTOBER 18, 2023

They pair their deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive, all-in-one platform, across point of sale, guest marketing, payroll and HR, and more. They are North America’s first “real”​ online video-based, food safety course.

Front of House 78

Front of House Back of House Online Ordering Certification 78

Modern Restaurant Management

JANUARY 3, 2024

The conventional approach of utilizing points-based reward systems is making way for a more personalized and gratifying model. I anticipate an array of tailored incentives for patrons, moving beyond predictable points. I anticipate an array of tailored incentives for patrons, moving beyond predictable points.

2024 129

2024 Loyalty Program Customer Experience Customer Service 129

Modern Restaurant Management

MARCH 16, 2020

"We want to remain optimistic, so this initiative shows solidarity within our restaurant community and hopefully reassures our guests that if they aren't able to visit us at this point in time, we'll be here for them when things settle down." Click here to learn the 10 steps to take now.

Food Safety 233

Food Safety Kitchen Safety Small Business Employee Relations 233

Ken Burgin

AUGUST 6, 2022

Crisis and drama seem to be part of daily life in hospitality – something most of us learn to put up with and live through. Key staff resignations, equipment breakdowns, people issues, a kitchen fire or industry disputes – one way or another your turn will come. We often have it for breakfast!

Kitchen Safety 88

Kitchen Safety Cash Management Equipment Front of House 88

Perfect Daily Grind

MAY 17, 2022

For example, one of the most effective technological changes has been the implementation of point of sale (POS) systems and digital signage in coffee shops. Most of our coffee shops have screens in the kitchen to help expedite the use of tickets,” they say. Just over 20 years on in 2021, Statista estimated that some 4.9

Technology 188

Technology Online Ordering Mobile Ordering Kitchen Safety 188

Ken Burgin

FEBRUARY 13, 2024

Applicants may wonder about the restaurant’s culinary direction, commitment to sustainability, sourcing ingredients, and how innovation is balanced with tradition in the kitchen. What is the kitchen’s work culture like? How are creativity and input from the kitchen staff valued?

Front of House 78

Front of House Tip Distribution Kitchen Safety Customer Service 78

Modern Restaurant Management

DECEMBER 21, 2020

Keeping our guests and team members safe remains our top priority and is the highest form of hospitality in these times. Keeping our guests and team members safe remains our top priority and is the highest form of hospitality in these times. Here are their responses. Click here for part one. Scott Lawton, CEO and cofounder at bartaco.

2020 193

2020 Kitchen Safety Food Safety Loyalty Program 193

Clover - Restaurants

MAY 3, 2024

According to the Centers for Disease Control and Prevention (CDC), there are an estimated 48 million people who get sick from foodborne illness each year, with 128,000 requiring hospitalization. City and state health departments monitor local restaurants to ensure they’re following food safety management program guidelines.

Kitchen Safety 52

Kitchen Safety Food Safety Food Food Supply 52

Modern Restaurant Management

MARCH 10, 2020

In response to Coronavirus concerns: Danny Meyer tweeted that The Modern would be closed for a day and every inch sanitized after a guest tested positive for COVID-19, despite being told by the NYS Health Commissioner says no risk of transmission; “Team & guests come first,” the hospitality leader concluded. Eat healthier.”

Kitchen Safety 198

Kitchen Safety Food Safety Cash Management Food Supply 198

Modern Restaurant Management

JUNE 18, 2020

According to the latest report from Tripadvisor , which outlinines the road to recovery for the travel and dining industry, restaurants are showing the first signs of recovery, leading the way for hospitality businesses. Diners’ main concerns about visiting restaurants again include cleanliness and safety. Return to on-premise.

2020 156

2020 Guest Recovery Kitchen Safety Online Ordering 156

Modern Restaurant Management

DECEMBER 16, 2021

Our restaurant of the future is designed to benefit guests, employees and franchisees, with a new external design and a reimagined kitchen that will make it easier for us to serve hot, delicious food quickly for frictionless guest experiences, and we expect to see a lot more of that next year. Clinton Anderson, CEO, Fourth Enterprises.

2022 177

2022 Food Supply Back of House Kitchen Safety 177

Modern Restaurant Management

JANUARY 8, 2024

Consider, for instance, a scenario in which your Point of Sale (POS) system can forecast the popularity of a new dish based on historical customer behaviour. This trend reflects the growing popularity of drive-thru and fast-casual dining, coupled with the demand for digital technologies such as QSR digital signage and QR codes.

2024 212

2024 Loyalty Program Cash Management Customer Experience 212

EATER

AUGUST 31, 2022

In the hospitality industry, in which the entire raison d’etre is taking care of people, some hospitality professionals believe that there’s even more of an onus for restaurant bathrooms to take greater steps toward inclusivity. There was debate about the merits of wall-mounted versus automatic versus chain-pull flush. “A

Fine Dining 144

Fine Dining Brewery Kitchen Safety Small Business 144

Hot Schedules

APRIL 21, 2020

Ghost Kitchen Masterminds Behind R2 Provisions, Part 2. Chef and new ghost kitchen owner, Rosana Rivera, shares how she’s adjusting restaurant operations amidst a global pandemic. OPERATING A GHOST KITCHEN DURING COVID. We’re moving from farm-to-table to kitchen-to-table“ – Chef Rosana. Look at your menu.

Kitchen Safety 125

Kitchen Safety Customer Service Food Safety Point of Sale 125

Modern Restaurant Management

JULY 14, 2020

White Castle launched a planned pilot with Miso Robotics – creators of the first autonomous grilling and frying kitchen assistant, Flippy – to accelerate the adoption of artificial intelligence and robotics in the restaurant industry. White Castle Employs Flippy the Robot. ” Flippy ROAR will deploy later this fall.

Mobile Ordering 134

Mobile Ordering Certification Loyalty Program Kitchen Safety 134

The Restaurant Times

FEBRUARY 19, 2022

While running a restaurant business sounds ambitious, it’s important to plan your restaurant’s to generate traction, get customers and build your name in the hospitality industry. Some of the are: offer them loyalty points . Every day hundreds of restaurants open and every day many close down. But why do restaurants fail?

Kitchen Safety 52

Kitchen Safety Food Safety Social Media Customer Service 52

Restaurant365

AUGUST 19, 2020

For food service and hospitality in particular, an essential part of the guest experience is the interaction with employees. Restaurant payroll is particularly challenging because hospitality employees may receive different kinds of compensation. Successful restaurant owners and operators don’t just provide great food.

Restaurant Law 131

Restaurant Law Recruiting Employee Relations Food Safety 131

Harbor Touch

DECEMBER 20, 2022

Restaurants of all sizes embrace software technology to improve the customer experience and streamline operations, from ordering systems to kitchen automation. A POS system helps streamline operations by giving managers real-time access to sales data, inventory levels, and order status updates. Introducing kitchen automation.

Loyalty Program 78

Loyalty Program Online Ordering Kitchen Safety Customer Experience 78

Modern Restaurant Management

JUNE 3, 2021

Throughout subsequent waves of the pandemic, the reports explored the growth of off-premise strategies including the spike in mobile apps and, more recently, captured softening safety concerns among consumers when they began favoring shorter wait times over safety protocols. The State of What Feeds Us. Drive-Thrus.

2021 186

2021 Fast Casual Mobile Ordering Guest Recovery 186

Modern Restaurant Management

JANUARY 12, 2022

71 percent rely on delivery for 11 percent or more of sales. 33 percent rely on delivery for more than 20 percent of sales. 65 percent rely on mobile ordering for 11 percent or more of sales. 25 percent rely on mobile ordering for more than 20 percent of sales. Investment in delivery and mobile ordering pays off.

2022 211

2022 Mobile Ordering Guest Recovery Point of Sale 211

Modern Restaurant Management

JULY 30, 2021

Participants in MyChange with SaverLife receive access to the national SaverLife platform and the opportunity to participate in national savings challenges, access financial education articles, engage in forums and accumulate redeemable points for a chance to win prizes. “We are very excited about our partnership with SaverLife. .

Franchise 199

Franchise Franchising Fast Casual Point of Sale 199

Modern Restaurant Management

OCTOBER 22, 2020

QDOBA Mexican Eats® introduced new restaurant formats, top photo, that feature buildouts including mobile-order drive-thrus, walk-up windows, mobile-order pick-up lockers, dedicated curbside pick-up areas, ghost kitchens, and concepts with updated outdoor seating. designed with high-rent urban areas in mind.

Franchise 124

Franchise Franchising Loyalty Program Kitchen Safety 124

EATER

JUNE 30, 2020

One challenge, of course, is financial: Compounding the loss of sales from the months of closure, as well as new expenses like masks, physical partitions, and other supplies to keep everyone safe , are the reduced capacity mandates that mean restaurants can serve far fewer customers than usual. AFP via Getty Images.

Kitchen Safety 140

Kitchen Safety Fine Dining Point of Sale Customer Service 140

MBB Hospitality

APRIL 25, 2018

The hospitality industry is booming so there is an increasing need for skilled hospitality employees. The customer is always the central focus for the hospitality employee so they really need to be passionate about giving the ultimate customer experience. Here are the top 8 qualities to look for in a hospitality employee: 1.

Hospitality 40

Hospitality Franchise Franchising Recruiting 40

Open for Business

MARCH 7, 2023

Restaurant training is one of the most important things an owner can put into place. Well-trained teams mean shifts run smoothly and guests are happy with service. When all team members fully understand how to execute their roles and responsibilities at the restaurant , they are more confident and engaged on the job. And they stay in the job longer.

Training 78

Training 2023 Front of House Back of House 78

Ken Burgin

NOVEMBER 14, 2021

If you depend on the profits of a food operation, you need to understand kitchen management, and how to move in that space with confidence. Create Effective and Easy-to-Use Kitchen Management Systems. Make sure that the kitchen is easy to clean, with the right chemicals and water pressure available.

Management 60

Management Management Point of Sale Kitchen Safety 60

EATER

NOVEMBER 1, 2022

As startups have “disrupted” the restaurant industry, they’ve replaced menus and hand-written orders with kitchen display systems (KDS), ordering tablets, and QR codes. In 2021, I worked in a restaurant that promoted itself as the future of dining. Things could sour quickly, and the customers often left frustrated and hungry.

Mobile Ordering 123

Mobile Ordering Customer Service Food Order Online Ordering 123

Transact

APRIL 2, 2020

Not only has it affected the health and safety of countries and citizens around the world, but it has also affected our businesses, careers, and personal finances. At this point, most restaurants and food service establishments have closed their dining areas either by choice or by mandate and have limited service to takeout and delivery.

Social Media 100

Social Media Kitchen Safety Food Safety Customer Service 100

Aaron Allen & Associates

MARCH 19, 2020

March 18, 2020 Subway Reduces Franchisee Royalties by Half Expecting at least two months of steep sales declines, Subway — the largest fast food chain measured by number of units — reduces royalties and ad funding by 50% for its franchisees, in addition to offering to support operators with rent abatement, reduction, and deferral.

2020 130

2020 Point of Sale Guest Recovery Government 130

Restaurant365

AUGUST 21, 2020

For food service and hospitality in particular, an essential part of the guest experience is the interaction with employees. Restaurant payroll is particularly challenging because hospitality employees may receive different kinds of compensation. Successful restaurant owners and operators don’t just provide great food.

Blog 78

Blog Restaurant Law Recruiting Employee Relations 78