Modern Restaurant Management

MARCH 11, 2020

We would like to thank Derek Jones and all of the employees at Smart Foodservice for their dedication in building a highly differentiated business in the cash and carry industry, and we know the company will be in great hands with its new owners.” US Foods Springs into Helping Bars and Grills.

Bar 114

Bar Cash Management Loyalty Program Point of Sale 114

The Restaurant Times

DECEMBER 20, 2021

There are ways to achieve the target while enjoying a cocktail with friends at the bar. Given the growing interest in the healthy cocktail bar space, it is an excellent time for starting a healthy cocktail bar in the US. Factors Worth Remembering To Start A Healthy Cocktail Bar In The US. Choose The Concept.

Bar 52

Bar License Loyalty Program Kitchen Safety 52

Modern Restaurant Management

DECEMBER 21, 2022

As mentioned before, this expands the need for loyalty programs, and also demands an agile technology stack that can go where customers are, as well as bring customers in. Loyalty will continue to get more personal and less transactional. Gamification will play a larger role in driving brand loyalty.

2023 149

2023 Loyalty Program Fast Casual Customer Experience 149

Restaurant365

APRIL 20, 2022

Building a customer retention program is important for improving the lifetime value of current customers, which can make up a large portion of your restaurant’s revenue. And as an added bonus, customer loyalty helps bring in new customers since happy customers are more likely to recommend your product or service to others. Conclusion.

Loyalty Program 78

Loyalty Program Customer Service Employee Relations Customer Experience 78

Next Restaurants

JUNE 30, 2021

When opening a bar or restaurant, one of the first questions folks ask is “Where do get money for the business?” The success of your restaurant depends on the experience and talents of the key employees : restaurant director, chef, barista, and bartender. By Hannah Butler, Contributor.

Bar 97

Bar Seasonal Menu Advertising Restaurant Law 97

Modern Restaurant Management

DECEMBER 19, 2023

. – Frances Allen, President and CEO, Checkers Brand loyalty took priority in 2023. Building these relationships with customers is key to attracting new guests and fostering long-term brand loyalty across locations. We’ve seen how robotics can improve not only the customer experience, but the employee experience.

2023 114

2023 Front of House Customer Experience Customer Service 114

Modern Restaurant Management

AUGUST 19, 2020

The role of many employees may evolve from manual tasks to more human interaction. Crowded bar areas and throngs of patrons near the check-in area or pickup lines will be viewed negatively for the foreseeable future. This helps build a level of loyalty and trust that will be key to emerging stronger from the pandemic.

Kitchen Safety 210

Kitchen Safety Food Safety Loyalty Program Technology 210

7 Shifts

OCTOBER 15, 2020

Here are the blueprint details: Cuomo also asks New Yorkers to help enforce these regulations by self-reporting any restaurants they see breaking the 25% capacity rule, a program titled “New Yorkers Protecting New Yorkers.” The program ultimately supported 95 restaurants and 1,000 workers in the industry.

2020 285

2020 Restaurant Law Fine Dining Outdoor 285

7 Shifts

JULY 16, 2021

Coffee Bars. A common way for coffee shops to get financed is through business loan programs. Planned marketing strategies: Will you have a loyalty program? List all employees and partners. If you're serving food at your coffee shop, your employees should complete a food handler's course. Coffeehouses.

License 459

License Hiring Equipment Point of Sale 459

Modern Restaurant Management

DECEMBER 14, 2021

The challenges our teams have faced over the last two years specifically has made us value our employees now more than ever. We have historically and continue to offer competitive pay, thorough training programs, flexible hours and a fun work environment so that we can continue to staff our locations as we grow.

2022 176

2022 Food Supply Mobile Ordering Customer Experience 176

Sling

AUGUST 9, 2023

March 2023 13 Expert Tips for Effective Employee Communication March 2023 11 Types of Job Shifts Managers Should Know March 2023 What Is Incentive Pay and How Does it Work?

Article 78

Article 2023 2022 2021 78

Lavu

APRIL 8, 2020

Additionally, sharing how your business and your employees are doing their part to flatten the curve, builds trust and can inspire loyalty. It’s okay to capitalize on this, just don’t call any specials anything related to the pandemic or shutdowns. Loyalty Programs. Honestly, more than that may be ignored.

Communication 144

Communication Loyalty Program Social Media Online Ordering 144

Modern Restaurant Management

AUGUST 17, 2020

A consumer's brand loyalty was also impacted during recent events, with 33 percent of overall respondents citing an increase in loyalty to the brands they frequented during stay-at-home-orders. This sentiment was most prevalent with millennials, with 43 percent reporting an increase in loyalty.

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2020 Loyalty Program Mobile Ordering Fast Casual 181

Modern Restaurant Management

APRIL 2, 2020

The National Restaurant Association Educational Foundation has launched the Restaurant Employee Relief Fund to support U.S. restaurant employees financially impacted by the coronavirus crisis. Clic here to d onate to the Foundation’s Restaurant Employee Relief Fund. This fund is designed to help those struggling employees.”

Healthcare 165

Healthcare Employee Relations Online Ordering Customer Service 165

Modern Restaurant Management

APRIL 14, 2020

This new site is a one-stop hub of critical information for restaurants, employees, customers and industry partners. In addition to the latest resources on COVID-19 restaurant and employee recovery programs, RestaurantsAct.com offers a brand new, industry-first interactive map of each state, District of Columbia and Puerto Rico.

Online Ordering 195

Online Ordering Back of House Customer Service Small Business 195

Apicbase

FEBRUARY 29, 2024

85% of operators use POS data to engage with customers via text or email, while 60% use it for their loyalty programs. However, it was bars, pubs and takeaways that benefited from this growth at the expense of restaurants, suggesting that diners are looking for cheaper dining options. For 2024, the forecast is 4.7%.

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2024 Operations 2023 Loyalty Program 52

Modern Restaurant Management

JANUARY 31, 2020

voted Republican in 2016 – North Dakota, South Dakota, Wyoming, and Alaska – with services sectors and several food-related economic growth trended blue — Washington D.C., points), and juice bars (up 2.2 points relative to 2016, widened from a gap of 1.3 points in 2018. Fast-food restaurants also took a hit, down 1.5

2020 145

2020 Loyalty Program Point of Sale 2019 145

Modern Restaurant Management

APRIL 20, 2021

The most popular COVID-related safety offerings people look for when booking a venue included outdoor spaces (47 percent) and socially-distanced floor plans (40 percent). There has been a steady rise for those returning for food led occasions, with almost 2/3 returning since the bars/restaurants have reopened. Drink choice.

2021 171

2021 Online Ordering Mobile Ordering Guest Recovery 171

Modern Restaurant Management

DECEMBER 21, 2020

The bakery, which distributes to grocery stores nationwide, is now built to better accommodate both customer and consumer needs while continuing to put the safety of employees and customers first. We’ve also noticed the increased importance of loyalty programs at times like this. Shyam Rao, CEO and Cofounder, Punchh.

2020 193

2020 Kitchen Safety Food Safety Loyalty Program 193

Modern Restaurant Management

AUGUST 5, 2020

TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. TouchBistro Acquires TableUp.

Food Safety 179

Food Safety Mobile Ordering Online Ordering Kitchen Safety 179

Modern Restaurant Management

DECEMBER 16, 2021

Our restaurant of the future is designed to benefit guests, employees and franchisees, with a new external design and a reimagined kitchen that will make it easier for us to serve hot, delicious food quickly for frictionless guest experiences, and we expect to see a lot more of that next year. Smart Bar USA Founder Barry Fieldman.

2022 167

2022 Food Supply Back of House Kitchen Safety 167

QSR Automations

DECEMBER 22, 2023

Of course, it’s still advisable to provide good support over the phone if your customers need help from one of your employees, as well as monitor those calls for future improvements. Software for managing customer relations already exists and is used by many companies in various branches of the industry.

2024 52

2024 Loyalty Program Online Ordering Customer Service 52

Modern Restaurant Management

SEPTEMBER 15, 2021

In a survey of 4,079 small business owners conducted from 8/15 to 9/13/21, 66 percent reported having a "very difficult" time finding the right employees to fill open roles, many of which are necessary to help them drive revenue and rebound. In July, 47 percent couldn't hire enough employees. Dining Trends in Canada.

2021 151

2021 Loyalty Program Retail Online Ordering 151

Restaurant Clicks

FEBRUARY 17, 2020

Loyalty programs. TouchBistro has an easy-to-use, intuitive interface, but it also comes with 24/7 support and training so that employees can easily manage it. Customer relation management (CRM). Loyalty programs. Loyalty programs. Payroll and employee management. Loyalty programs.

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POS 2020 Point of Sale Loyalty Program 78

Ordyx

OCTOBER 23, 2019

Photo by Marek Rucinski It t urns out that customer loyalty is an essential ingredient for any thriving business. There is no downside to customer loyalty. One way is to use a good customer l oyalty program , such as one integrated directly with your restaurant POS system. Sounds simple enough, right? ” Mary is 100% right.

Loyalty Program 52

Loyalty Program Email Marketing Social Media Customer Service 52

BNG Point of Sale

OCTOBER 13, 2021

How Does a Point of Sale System Benefit Retail Employees? Benefits of a POS System for Retail Employees. Employee-management tools are integrated into modern cloud-based point-of-sale software. A POS motivates employees to be more productive because of the all-in-one system and its cutting-edge features.

Retail 52

Retail POS Point of Sale Employee Relations 52

Modern Restaurant Management

FEBRUARY 18, 2020

Third, the onslaught of opioid, vaping, and alcohol combinations have forced the restaurant industry to begin hiring completely different generations of rock star employees, in both the front and back of the house. Restaurants will always be popular for date nights, and restaurants with bars will always attract the thirsty.

Mobile Ordering 202

Mobile Ordering Front of House Fast Casual Customer Service 202

Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. But despite these concerns, 46 percent of people noted they will eat out daily to several times a week in coming months and showed a growing loyalty to their favorite brands. Key Takeaways.

2022 195

2022 Mobile Ordering Guest Recovery Point of Sale 195

Modern Restaurant Management

APRIL 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the dismal March restaurant sales, security, loyalty, trends and teen consumer behaviors. Alcoholic beverages, in particular, can have an enormous impact on guest checks, especially for bar and grill and more upscale restaurants.

2020 165

2020 Fast Casual Point of Sale Online Ordering 165

Modern Restaurant Management

APRIL 20, 2020

ezCater launched Feed the Front Line , a program that helps anyone contribute meals to healthcare workers fighting coronavirus. In just over a week, the program has already sent more than 20,000 meals to 145 hospitals across the country. All donations are tax-deductible and go directly to Children of Restaurant Employees (CORE).

Healthcare 135

Healthcare Kitchen Safety Loyalty Program Small Business 135

Modern Restaurant Management

JULY 7, 2020

Small Business Administration and Treasury Department released detailed loan-level data regarding the loans made under the Paycheck Protection Program (PPP). “We are particularly pleased that 27 percent of the program’s reach in low and moderate income communities which is in proportion to percentage of population in these areas.

Mobile Ordering 145

Mobile Ordering Restaurant Law Seating Customer Service 145

Modern Restaurant Management

AUGUST 16, 2021

Restaurant labor costs are rising as the industry attempts to lure back employees who were laid off or voluntarily left the workforce during the pandemic. Food service and drinking places had 12 million employees in February 2020, but the number employed in the industry declined nearly 50 percent to 6.4 percent, compared with 3.1

2021 176

2021 Guest Recovery 2019 Loyalty Program 176

Lavu

MARCH 11, 2020

If you need a more customizable system for your restaurant, you may consider choosing a more robust system that offers features such as inventory tracking, table and order management, employee timesheets, and CRM integration. Employee scheduling. Employee tips. Qualifications of Restaurant Management Software.

Management 78

Management Management Cash Management Mobile Ordering 78

Modern Restaurant Management

FEBRUARY 25, 2020

The National Labor Relations Board will issue its final rule tomorrow, February 26, governing joint-employer status under the National Labor Relations Act. NLRB Issues Joint-Employer Ruling. ” The NLRB issued an NPRM concerning joint-employer status under the NLRA on September 13, 2018.

Mobile Ordering 110

Mobile Ordering Front of House Customer Experience Back of House 110

Modern Restaurant Management

NOVEMBER 2, 2020

Not only does complete ownership of the ordering and delivery experience help to maintain control of the brand, it also gives the restaurant direct access to customer marketing and data to inform digital and loyalty programs. a month on all food-related spend – an overall saving of £781 million nationwide.

2020 211

2020 Mobile Ordering Hotels Food Safety 211

Modern Restaurant Management

JULY 27, 2020

YEA uncovers longer term trends, including a correlation between increased interest in restaurants, bars and nightlife, and gyms to a spike in COVID-19 cases across hotspot states. released second quarter data for the Yelp Economic Average (YEA) report, that was adapted to reveal the dramatic impact COVID-19 has had on local economies.

Franchise 131

Franchise Franchising Mobile Ordering Kitchen Safety 131

Lavu

MARCH 27, 2020

In the twenty-first century, restaurant software and technology have become exceptionally sophisticated, largely with the emergence of restaurant-related apps. Inventory management, including purchase orders, vendor relations management, ingredient tracking, and low-ingredient notifications. Rapid Modernization in the 2000s.

Point of Sale 78

Point of Sale Front of House Mobile Ordering Back of House 78