Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

2022 450

2022 Food Supply Back of House Kitchen Safety 450

Modern Restaurant Management

AUGUST 17, 2020

Thirty-nine percent of those in the US and 36 percent in the UK ordered more frequently from their local restaurant than before the crisis. "Throughout "But while consumers are anxious to get back out there to eat, they come with new expectations on everything from menus to the technology used to increase safety. . "Throughout

2020 493

2020 Mobile Ordering Loyalty Program Food Safety 493

Modern Restaurant Management

MAY 30, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features delivery data, tariff troubles, summer dining trends, and Beer Serves America. The report analyzed data from more than 30,000 QSR restaurants that generated a total of 4.5 billion transactions and $67 billion in sales in 2024. labor costs at 3 percent.

Fast Casual 251

Fast Casual Food Point of Sale Mobile Ordering 251

Modern Restaurant Management

SEPTEMBER 30, 2020

More than half of survey respondents said they will order more than usual, with only one in 10 saying less than usual. Followed (not surprisingly) by restaurants and delivery drivers following proper safety protocols, price, and ease of ordering from the restaurant. How Comfortable are Diners? Primary reasons for dining out less.

2020 474

2020 Mobile Ordering Guest Recovery Customer Service 474

Modern Restaurant Management

MAY 27, 2020

As workplaces, sports and entertainment venues, schools, colleges and universities, and other places of business begin to resume operations, Aramark developed customized plans to create safe and hygienic dining experiences for everyone the company serves. Takeout For Good. Aramark Creates Safety Plans.

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

7 Shifts

FEBRUARY 10, 2023

Then we started to tell our own story online. What do you use for back of house? By embracing new and emerging technologies, and going all-in on smartphone storytelling, we found a way to become much more than a single-unit barbecue restaurant on the outskirts of San Diego. We became a global media company. Before my “Oh S**t!”

Social Media 370

Social Media Email Marketing Technology 2007 370

Modern Restaurant Management

DECEMBER 28, 2023

Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Chicago is the city that plans orders ahead the most, followed by Los Angeles, San Francisco, Houston, Atlanta, Dallas, Denver, and Philadelphia! Holiday Hangovers : On the days after holidays like St.

2024 474

2024 2023 Food Order 2013 474

Modern Restaurant Management

FEBRUARY 25, 2020

This edition of MRM News Bites features NLRB, Condado Tacos, JBF, General Mills Convenience & Foodservice, Yelp, WorkJam and Forge, HungryPanda, QikServe and FreedomPay, Tablelist, xtraCHEF, Perk Labs and blixr. NLRB Issues Joint-Employer Ruling. As a result, the final rule provides clear guidance in this significant area of the law.

Mobile Ordering 348

Mobile Ordering Front of House Customer Experience Back of House 348

Modern Restaurant Management

AUGUST 2, 2021

Times are even tougher for 64 percent of nonprofits, 50 percent of entertainers/artists, 48 percent of small businesses in the transportation sector, and 43 percent of event planners. “We’re seeing restaurants making dramatic increases in both transaction revenue and volume, indicating a slow climb back to pre-pandemic levels.”

2021 450

2021 Point of Sale Equipment 2019 450

Modern Restaurant Management

JUNE 1, 2020

Many guests complained of long wait times for curbside pickup orders. Gen-Z has had the most significant adoption rates, with over 14 percent of Gen-Z consumers using 3PD to order from a restaurant since March 15th of this year. Restaurant Sales Velocity. measured on-premise outlets increased by +25 percent from May 9 to May 16.

2020 324

2020 Food Safety Online Ordering Guest Recovery 324

Modern Restaurant Management

FEBRUARY 6, 2020

In partnership with Alberta restaurateur, Samira Shariff, the brand’s first Canada location will open in Edmonton in the coming months, the first of five locations planned in the province over the next eight years. Giorgio Minardi and Naheed Shariff. Founded in Beverly Hills, Calif. locations, whether joining us on vacation or business travel.

Franchising 383

Franchising Franchise Fast Casual 2019 383

Modern Restaurant Management

DECEMBER 19, 2023

As guests gravitate towards digital for control and convenience and operators sought to improve operational efficiencies, brands realized the importance of implementing technology both back- and front-of-house in an effort to do more with less and make every guest feel like a regular. Here are some of their insights.

2023 294

2023 Front of House Customer Experience Customer Service 294

Modern Restaurant Management

JANUARY 9, 2020

“Over the past few years, we’ve focused on becoming a total access brand by growing our delivery business, expanding our online ordering and mobile channels and enhancing the in-store experience by introducing drive-thrus, kiosks and technology-centric solutions for operations,” Bendel said. Brands, Inc. Brands, Inc.

Fast Casual 282

Fast Casual Online Ordering Customer Service Employee Relations 282

Modern Restaurant Management

JANUARY 3, 2024

We will also continue to leverage our revamped ‘Restaurant of the Future’ model along with our advanced technology strategy and are eager for this next phase of growth for the company. We look forward to another year of serving up fresh dishes and brighter mornings to every customer with care, openness and intention.

2024 332

2024 Loyalty Program Customer Experience Customer Service 332

Modern Restaurant Management

SEPTEMBER 10, 2021

” In order to commit to an effective rollout system-wide, Wing Zone will introduce the new brand at five corporate locations in Las Vegas before implementing at other locations across the country. . ” Ike's Loves Bangin' Buns.

Franchising 471

Franchising Franchise Food Fast Casual 471

Modern Restaurant Management

MAY 12, 2020

The idea of purchasing Dining Bonds seemed to strike a chord with the public as a way to provide much needed financial support in order to help restaurants stay in business. " "It's going to be a long road back to normal," said Steven Hall. "Even Dining Bond Goes Global.

Mobile Ordering 376

Mobile Ordering Online Ordering Food Order Hospitality 376

Modern Restaurant Management

DECEMBER 3, 2020

“I discovered PJ’s Coffee back in 2002, and have been hooked ever since,” said Wright. PJ's Hopes to Open 187 Locations Throughout Florida in Next 10 Years. PJ’s Coffee of New Orleans plans for rapid expansion throughout Florida with hopes to bring 187 new locations within the next 10 years.

Franchising 414

Franchising Franchise Catering Online Ordering 414

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. Holiday Traffic Not Enough. Topline numbers show robust restaurant sales growth during November. percentage points.”

2019 322

2019 Compost Mobile Ordering Online Ordering 322

Modern Restaurant Management

JULY 1, 2020

Review mentions of “Back-owned” (and related terms) also skyrocketed, up 426 percent, as people look to support and surface these businesses to the community. In early June, we've seen diners seated come back substantially – now down 57 percent compared to pre-pandemic levels. Yelp's Economic Impact Report.

2020 450

2020 Travel Food Safety Consumer Goods 450

Modern Restaurant Management

AUGUST 14, 2020

“We have a guiding principle to do both well and good, and I believe one of the reasons our brand is able to remain successful during these challenging times is by giving back to the communities we serve,” said Laura Rea Dickey, CEO of Dickey’s Barbecue Restaurants, Inc.

Franchising 474

Franchising Franchise Kitchen Safety Food Safety 474

Modern Restaurant Management

OCTOBER 22, 2020

QDOBA Mexican Eats® introduced new restaurant formats, top photo, that feature buildouts including mobile-order drive-thrus, walk-up windows, mobile-order pick-up lockers, dedicated curbside pick-up areas, ghost kitchens, and concepts with updated outdoor seating. designed with high-rent urban areas in mind.

Franchising 385

Franchising Franchise Kitchen Safety Loyalty Program 385

Modern Restaurant Management

DECEMBER 27, 2019

This edition of MRM News Bites features NCR, Bloom Intelligence, The American Food Association, The Dinex Group, Performance Food Group Company, Appetize and Restaurant365, Snackpass, PAR Technology, Net Element, Sensory, GRIF, Picnic and El Pollo Loco. NCR Acquires Zynstra. NCR Corporation acquired U.K.-based

Mobile Ordering 309

Mobile Ordering Customer Service Point of Sale Customer Experience 309

Modern Restaurant Management

MAY 28, 2021

He continued by highlighting areas where the company outperformed the industry in growth and how the organic quick-serve restaurant continues to meet and exceed serving its guests amidst the unique demands of COVID-19. million guests. “The Juicey Awards are about honoring our passionate store owners.

Franchising 474

Franchising Franchise Fast Casual Loyalty Program 474

SpotOn

FEBRUARY 26, 2025

Then costs go in order from most controllable to least controllable. Joe Nicholson was a manager and tech consultant at one of the busiest restaurants in Sacramento, CA—Tower Cafe. Now, as a copywriter at SpotOn, he helps restaurant owners and managers learn how to run a more profitable operation. Prime costs. Contribution margins.

Point of Sale 90

Point of Sale License Insurance POS 90

ChowNow

NOVEMBER 28, 2023

Delivery can sound like a sacrifice to that goal, between courier delays, sheer distance, and being out of control of the end presentation of the order. Cost of delivery – back in the day, if you wanted to offer delivery you needed to eat the cost of in-house staffing to ensure availability.

Delivery 195

Delivery Online Ordering Food Order Fine Dining 195

Restaurant Clicks

OCTOBER 9, 2021

I’ll be back, and I suggest you give them a try as well! Order Online. Kid Shelleen’s Charcoal House & Saloon. Located in the Trolley Square neighborhood, Kid Shelleen’s Charcoal House & Saloon has a cool and relaxed atmosphere. Check out our list of the best restaurants in Wilmington!

Back of House 148

Back of House Front of House Fast Casual Online Ordering 148

Modern Restaurant Management

FEBRUARY 19, 2020

Frances Allen has been named Chief Executive Officer and a member of Checkers & Rally’s Board of Directors, effective February 17, 2020. Allen succeeds Rick Silva, who has decided to leave the company after 13 years as CEO and President. She is an accomplished leader in the restaurant industry.

Franchising 305

Franchising Franchise Fast Casual Point of Sale 305

Restaurant Clicks

DECEMBER 1, 2021

Since I’m not a crazy person, I ordered a beer at the beer garden! Following the Bohemian vibes, I ordered a pretzel with cheese sauce and finished it in less than 3 minutes. They offer a range of beers brewed in-house and have the vibes of a traditional brewery bar. Order Online. Best Bars in Astoria. The Bonnie.

Bar 142

Bar Brewery Online Ordering Food Order 142

Restaurant Clicks

NOVEMBER 8, 2021

They make their dough and sauce from scratch daily and make the pizza fresh when you order it, making it an old-fashioned deck oven with a brick bottom. Music lovers, history buffs, and nature lovers flock to Nashville, Tennessee’s charming southern belle of a state capital. Read on to find out where to get the best pizza in Nashville.

Brewery 140

Brewery Online Ordering Back of House Fine Dining 140

Restaurant Clicks

OCTOBER 15, 2021

I can order dishes like blueberry topped pancakes alongside lobster mac & cheese rather than choose between them. During my visit, I ordered the Nutella stuffed french toast that came with berries plus I also had their americano, which was a great pick me up. Order Online. For me, it’s the culture. Baking Co. &

Online Ordering 147

Online Ordering Reservations Front of House Back of House 147

Restaurant Clicks

MAY 16, 2021

Order Online. This local bar and grill serves comfort food, drinks, and entertainment. Blue Bell, a small suburb of Philadelphia, is known for its suburban feel, coffee shops, parks, and restaurants. Believe it or not, some of the most amazing, award-winning restaurants are located in this little town. Hoagie Hut. Blue Bell Inn.

Food 146

Food Online Ordering Fast Casual Food Order 146

Restaurant Clicks

SEPTEMBER 21, 2021

If you don’t want an entire bottle, they have more than a dozen house wines that you can order from the glass. The good news is that finding fantastic Bloomington restaurants is easy, regardless of your dining preferences. Please continue reading to see my list of the 17 best restaurants in Bloomington, IN. Make a Reservation.

Online Ordering 134

Online Ordering Café Seasonal Menu Food Order 134

7 Shifts

JULY 1, 2024

It’s more than just thinking of the decorations, artsy drinks, and custom staff uniforms—you must also consider the type of entertainment you want to offer. Running a bar is a lucrative business, proven by the fact that this industry is estimated to be valued at a whopping $36 billion in 2024. How profitable is a bar?

Bar 221

Bar License Food Supply Restaurant Law 221

Restaurant Clicks

NOVEMBER 10, 2021

Henrietta Red Blue Moon Waterfront Grille Marsh House Bonefish Grill Joe’s Crab Shack Cascades American Cafe The Optimist Jeff Ruby’s Steakhouse Eddie V’s Prime Seafood Red Perch Boston Commons New England Seafood Pub Ed’s Fish & Pizza House Juicy Seafood Nolensville Pike Crab Fever Nashville. Henrietta Red.

Back of House 141

Back of House Seasonal Menu Online Ordering Reservations 141

Future Food

DECEMBER 5, 2019

Trends that will shape the future of your food and hospitality projects for 2020. Trends are no longer limited to the cuisines on offer or the style of service. The ‘whole experience’ is what matters. Customers have feelings, opinions and are savvy when it comes to choosing where to spend their money. Alternative eating is becoming mainstream.

Hospitality 145

Hospitality 2020 Food Point of Sale 145

Restaurant Clicks

SEPTEMBER 12, 2021

Carbone’s servers often prepare starter salads or elaborate desserts tableside, making your dining experience unique and entertaining. The sleek, clean design of the newly renovated interior mixed with a lively, bustling atmosphere has earned Max Downtown awards such as Best for Business Entertaining and Best Power Lunch Spot.

Brewery 137

Brewery Online Ordering Reservations Fine Dining 137

Restaurant Clicks

NOVEMBER 13, 2021

Order Online. City House. View this post on Instagram A post shared by City House (@cityhousenashville). Just north of Downtown in Germantown, City House is a sophisticated restaurant that has a great Italian-fusion menu. City House has become known for its pizzas since they opened back in 2007.

Back of House 142

Back of House Reservations Fine Dining Online Ordering 142