Goliath Consulting

OCTOBER 19, 2020

Back in March, a survey by Statistica showed that 41.7% This is now the new norm, and we know that some of these changes are here to stay. But now that you’ve learned everything the hard way, what can you do to plan ahead for the new year? Here are our best guesses for the business trends of 2021. DESIGN: It’s a new era of drive-thrus.

2021 339

2021 Point of Sale Food Safety Kitchen Safety 339

7 Shifts

NOVEMBER 12, 2020

In order for new hires to perform well and stay happy in their roles, hiring managers need to pay more attention to the restaurant onboarding process. The restaurant industry welcomes new staff at unprecedented rates. In other industries, the average employee tenure is 4.2 What to include in your restaurant onboarding process.

FOH 307

FOH Food Safety BOH Customer Service 307

Modern Restaurant Management

AUGUST 19, 2020

Modern Restaurat Management (MRM) magazine is collaborating with the team at MarketScale on The Main Course , a podcast that aims to explore the intense and competitive modern restaurant industry. "We Barbara Castiglia , MODERATOR – Modern Restaurant Management. The Main Course. Restaurant of the Future Panel. 20 at 4 p.m.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

Modern Restaurant Management

MAY 27, 2020

Aramark examined front and back of house processes to establish tailored playbooks for all of its businesses and market segments, leveraging innovative solutions, new service methods, and rigorous safety protocols. . Takeout For Good. ” Over 200 food banks face a surge in demand for emergency food aid in the wake of COVID-19.

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

7 Shifts

SEPTEMBER 28, 2020

However, those with experience on the front-of-house (FOH) side of restaurants know there's more to server duties than meets the eye. People who don't work in the restaurant industry think that all there is to being a server is taking orders, bringing out food, and sorting out the bill.

FOH 195

FOH Management Management Cash Management 195

7 Shifts

JULY 29, 2024

How operators can better engage their employees More recognition from management Even the most self-motivated among us enjoy recognition for hard work, and restaurant employees are no exception. percent) rated "More recognition from management" as something that would increase their engagement at work. More than half (64.3

Employee Relations 221

Employee Relations Cash Management Loyalty Program Communication 221

SpotOn

FEBRUARY 26, 2025

Joe Nicholson was a manager and tech consultant at one of the busiest restaurants in Sacramento, CA—Tower Cafe. Now, as a copywriter at SpotOn, he helps restaurant owners and managers learn how to run a more profitable operation. Restaurant P&L statements can be downright confusing. Prime costs. Contribution margins.

Point of Sale 90

Point of Sale License Insurance POS 90

Lavu

MAY 5, 2025

From faster service to real-time inventory tracking, modern restaurants need more than just a cash registerthey need a system that adapts to their workflow. Lavu offers a cloud-based POS designed specifically for restaurants, helping streamline everything from front-of-house orders to back-of-house reporting.

POS 78

POS Operations Mobile Ordering Cash Management 78

7 Shifts

NOVEMBER 18, 2022

More tip management resources. Tip credits are just another part of tipping that make restaurant employee compensation complex. They are a way for tipped employees to receive at least the minimum wage they are guaranteed with acknowledgment of gratuities' role in an employee's earnings. Table of Contents. What is a tip credit?

Cash Management 195

Cash Management Restaurant Law Back of House Customer Service 195

7 Shifts

SEPTEMBER 19, 2022

Back-of-House and Front-of-House. What about managers? Track and manage employee workload. Back-of-House and Front-of-House are an even split. 7shifts data shows no large discrepancy between turnover rates in the front- and back-of-house. Back of House Positions 43% turnover rate.

Front of House 195

Front of House Back of House Cash Management Customer Experience 195

EATER

JANUARY 28, 2022

per hour — the lowest legal cash wage in the U.S. Melton also says she witnessed discrimination on the job — not only from customers but also from the store’s management. Melton also says she witnessed discrimination on the job — not only from customers but also from the store’s management. Jillian Melton was paid just $2.13

Cash Management 246

Cash Management Restaurant Law Employee Relations Food Supply 246

Modern Restaurant Management

DECEMBER 27, 2019

This edition of MRM News Bites features NCR, Bloom Intelligence, The American Food Association, The Dinex Group, Performance Food Group Company, Appetize and Restaurant365, Snackpass, PAR Technology, Net Element, Sensory, GRIF, Picnic and El Pollo Loco. NCR Acquires Zynstra. NCR Corporation acquired U.K.-based

Mobile Ordering 309

Mobile Ordering Customer Service Point of Sale Customer Experience 309

7 Shifts

SEPTEMBER 9, 2019

Legal and other matters referred to in this article are based on 7shifts' interpretation of laws existing at the time and should not be relied on in place of professional legal advice. With labor laws on age, wage, overtime, and time off–many of which vary between New York State and New York City–it’s easy to overlook a law or two.

Restaurant Law 283

Restaurant Law Cash Management Article Uniforms 283

7 Shifts

NOVEMBER 16, 2021

A tip out ensures other employees working in the front of the house share in gratuities, such as: Barbacks. There's a lot of confusion surrounding the process, structure, and laws regarding restaurant tip outs. At the end of the day, the goal is to make sure their employees are happy, paid fairly, and following the laws when it comes to tips.

Tip Distribution 195

Tip Distribution FOH Front of House Restaurant Law 195

7 Shifts

OCTOBER 20, 2022

One of those ways is tip pooling, where all tips are collected into one “pool” and re-distributed back to employees. Legal and other matters referred to in this article are based on 7shifts' interpretation of laws existing at the time and should not be relied on in place of professional legal advice. Table of Contents.

Tip Distribution 195

Tip Distribution Restaurant Law 2023 Cash Management 195

Embrace the Suck

JUNE 13, 2022

I want to share with you some of the challenges that I faced back in the 90s when I opened my first restaurant… Up to that point I had been in the industry for 15 years. Back then I thought that knowing how to run a restaurant was all I needed. I can look back now and I describe it as falling into quicksand.

Back of House 44

Back of House Food Truck Point of Sale Take-out 44

7 Shifts

AUGUST 16, 2024

Restaurant management is one of the best pathways for servers and hosts looking to make the next step in their hospitality careers. If you see yourself managing a team and overseeing operations, the path of a restaurant manager may be fulfilling. What do restaurant managers do? As of 2024, they make around $26.42

Management 195

Management Management 2024 Leadership 195

7 Shifts

JULY 1, 2024

Running a bar is a lucrative business, proven by the fact that this industry is estimated to be valued at a whopping $36 billion in 2024. Even better, it is expected to grow at an annual growth rate of 5.09% in 2027. While this could be a rewarding venture, opening a bar is not exactly the same as opening a food business. How profitable is a bar?

Bar 221

Bar License Food Supply Restaurant Law 221

Touch Bistro

JULY 18, 2021

The challenge is, the restaurant industry has been struggling with a shortage of chefs and other back of house staff for several years now. Back in 2019, TouchBistro’s Annual Industry Report found that seven in 10 restaurants in the U.S. were experiencing a labor shortage. million jobs – or 12% – short of pre-pandemic levels.

Back of House 52

Back of House 2021 Front of House Cash Management 52

Modern Restaurant Management

DECEMBER 12, 2019

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. More Tropical in Colorado.

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Franchise Franchising Loyalty Program Book 275

The Restaurant Times

FEBRUARY 22, 2022

Investing in labour-saving technologies and providing simple and fewer menu selections, for example, has allowed them to free up cash flow and recruit more people or raise compensation. However, we are living in exciting times with new opportunities emerging out of utter chaos. It’s no longer about waste and environmental damage.

2022 98

2022 Front of House Cash Management Online Ordering 98

Rocket Fuel

FEBRUARY 19, 2025

But it actually refers to all the ways restaurants lose money from theft and supplier fraud to damage, spoilage, and simple operational errors. This is because they are managing the data manually, spending literally dozens of hours retrieving it from stores. What are some sound loss prevention strategies?

2025 52

2025 Mobile Ordering Employee Relations Delivery 52

Touch Bistro

JULY 4, 2021

This labor shortage is affected restaurants across all segments, but full-service venues have been hit particularly hard, especially in their kitchens where a back-of-house labor shortage appears to be more pronounced. Despite most restaurants having reopened after COVID-19 closures, the restaurant industry was still 1.5

2021 98

2021 Employee Relations Hiring Recruiting 98

Open for Business

MARCH 1, 2023

Chef, server, and bartender barely scratch the surface of all the work that happens in front and back of house. A general manager might also wear a restaurant’s sommelier hat. Restaurant jobs include many more than the obvious few that spring to mind. Often, a single person will fill multiple jobs.

Cash Management 78

Cash Management Front of House Fast Casual Fine Dining 78

Lavu

MARCH 11, 2020

Understanding Restaurant Management Software. Among the technology offered today is restaurant management software. . If you’re in the beginning stages of looking for a restaurant management system , you might have multiple questions or concerns. Why do you need restaurant management software?

Management 78

Management Management Cash Management Mobile Ordering 78

Apicbase

JULY 16, 2024

That’s because, next to inventory management, F&B purchasing mistakes are the number #1 reason why operators struggle to get their food costs under control. Procurement management in a multi-unit or multi-concept environment. You know the name of the game, don’t you? And here’s how you do that.

Operations 98

Operations Inventory Point of Sale Food Order 98

Restaurant365

OCTOBER 8, 2021

The term ghost kitchen generally refers to a food business that only sells items for off-premise dining. There are many ways that the back-of-house may be organized, but the restaurant is set up without a traditional front-of-house (without waitstaff or on-site seating options). Let’s dive into the details.

Front of House 78

Front of House Back of House Website Management Delivery 78

The Restaurant Times

MARCH 14, 2022

However, the team can only achieve the desired outcome if headed by a potent restaurant manager. Hence, a restaurant manager is an integral part of a restaurant business and plays a crucial role in steering its direction, which is why their job description must be adeptly formulated. Managing Overall Team Performance.

Management 52

Management Management FOH BOH 52

Apicbase

MARCH 3, 2023

These back-of-house software systems have become indispensable for modern restaurants because they enhance profitability and simplify work for restaurant managers and kitchen staff. Chief among these restaurant management systems is a F&B management platform such as Apicbase. POS integration is essential.

Point of Sale 52

Point of Sale POS Management Management 52

Sling

FEBRUARY 5, 2021

In this article, the workforce management experts at Sling discuss some of the best employee appreciation ideas you can use to show your team you care. Whether you manage a team face-to-face or online through the internet, productivity is the issue of the day (not to mention being one of the keys to your team’s success).

Cash Management 78

Cash Management Communication Website Management Hiring 78

The Restaurant Times

AUGUST 30, 2022

A restaurant POS system helps you manage everything from inventory to staff members, easing out a lot of the complexities involved in running a restaurant business. A restaurant POS system makes the management of operations in a restaurant smoother and much more convenient. What is a Restaurant POS System?

POS 52

POS 2022 Point of Sale Mobile Ordering 52

Margin Edge

OCTOBER 10, 2019

Daily back-of-house keeps you busy, although staying on top of invoices and accounting nitty-gritty isn’t always the first thing on your mind during service hours. With a restaurant management system, instead of guessing how your business is doing, you get a precise picture each day. How about your real-time plate costs?

Cash Management 40

Cash Management Back of House Food Truck POS 40

BNG Point of Sale

JULY 16, 2021

A high turnover rate means people come back often enough because they like your menu selection so there is less urgency associated with their visit which results in longer stay times for guests and increased spending per customer. These important business models are what profitable restaurants don’t take lightly.

Point of Sale 52

Point of Sale Seasonal Menu Customer Service Cash Management 52

Open for Business

DECEMBER 12, 2023

All liability with respect to actions taken or not taken based on the contents of this article is hereby expressly disclaimed. Most restaurants need funding, especially during the initial stages when they’re setting up. But finding the right investment is easier said than done and requires careful planning as well as excellent execution.

Back of House 78

Back of House Restaurant Law Small Business Email Marketing 78

Apicbase

JUNE 16, 2023

In practice, however, successfully managing a group of busy restaurants is an awfully tough undertaking. The metrics and calculations in this list will help you bring order to the chaos and manage the performance of each unit in the chain. So grab a coffee, sit back, and let’s dive in and explore the world of restaurant metrics.

Point of Sale 52

Point of Sale Inventory Waste Employee Relations 52

Modern Restaurant Management

JULY 20, 2021

restaurant industry has shown remarkable resiliency, having lost as much as 35 percent of visits at the beginning of the pandemic, but still has a ways to go to get back to pre-pandemic levels, reports The NPD Group. How is the US On Premise shaping up as it continues its journey back from COVID-19 disruption? foodservice industry.

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2021 Guest Recovery Online Ordering Point of Sale 474

EATER

JANUARY 5, 2022

In the windowless beige back rooms, a hundred men (it was vastly men) championed their data collection and organization apps. Why should you ever have to leave the house? At the Food on Demand conference in Las Vegas, the food service industry laid out its vision for a future in which customers never have to wait. What a bold future.

Food 361

Food Mobile Ordering Online Ordering Food Order 361