7 Shifts

SEPTEMBER 26, 2022

Food Service Skills For Your Resume. 5 Restaurant & Food Service Skills for Your Resume. Health, Allergen, and Food Safety Training and Certifications. Food allergies. Food Service, Kitchen, & Hospitality Tech. Cooking and Food Preparation. Table of Contents. Skills for Your Resume. Undercooking.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

Culinary Cues

MARCH 21, 2022

When a kitchen exudes calm, even when the amount of food prep and the stress of the moment seem over-the-top, it is always a result of organization and attention to detail. Throughout the kitchen – this is the rule of thumb: everything has an order, a place, and a time that everyone adheres to.

Front of House 353

Front of House Back of House Point of Sale Uniforms 353

7 Shifts

FEBRUARY 8, 2024

The ripple effects of the pandemic continue: the National Restaurant Association finds that off-premises dining continues to happen much more frequently than before, with 66% of consumers more likely to order takeout in 2023 than they were before the pandemic. Try 7shifts for free.

Operations 367

Operations Management Management Mobile Ordering 367

7 Shifts

FEBRUARY 8, 2024

The ripple effects of the pandemic continue: the National Restaurant Association finds that off-premises dining continues to happen much more frequently than before, with 66% of consumers more likely to order takeout in 2023 than they were before the pandemic. Try 7shifts for free.

Operations 353

Operations Management Management Mobile Ordering 353

7 Shifts

SEPTEMBER 20, 2021

After that, the most popular back-office technologies were accounting software (52%, up from 31% in 2018) and payroll software (50%, up from 28% in 2018), according to a study from Toast. Online and Mobile Ordering Systems. Online ordering and delivery are one of the fastest growing aspects of the restaurant industry, up 124% in 2020.

Technology 370

Technology Front of House Social Media Back of House 370

Modern Restaurant Management

AUGUST 26, 2022

In the back of the house, rampant inflation and ongoing supply chain disruptions are cutting into margins. Simultaneously, staffing is an urgent and ongoing front-of-house concern. Until now, the restaurant industry has operated on outdated, analog technology like faxed orders and invoices in the mail.

Front of House 203

Front of House Back of House Food Supply Supplies 203

Culinary Cues

DECEMBER 3, 2022

I can feel the knot in that muscle move slowly from the top of my ankle to the back of my knee. My focus will soon be on whether staff members show up as scheduled, will deliveries be on time and what will they short me today, how many reservations on the book, and moving through the day – one plate at a time. Can’t make it in.”

Back of House 337

Back of House Hotels Front of House Book 337

Modern Restaurant Management

JANUARY 11, 2024

Remember just saying thank you or giving a pat on the back isn’t enough. For front of house workers set goals on the number of turnovers of tables or good reviews. For back of house set goals on the time it takes to get food to the pass and out to customers. Set goals for your staff.

Management 163

Management Management Back of House Customer Service 163

7 Shifts

FEBRUARY 5, 2021

After that, the most popular back-office technologies were accounting software (52%, up from 31% in 2018) and payroll software (50%, up from 28% in 2018), according to a study from Toast. Think about it: no more stacks and folders full of invoices, no clipboards and checkmarks, no guessing when it comes to food costs. Partender 3.

Social Media 370

Social Media Front of House Back of House Point of Sale 370

Modern Restaurant Management

SEPTEMBER 14, 2022

You are sitting in your favorite restaurant and have placed an order on a tablet at your table. After a few seconds of placing the order, a notification appears on your messaging app. Ding* ‘Your order is being prepared by Chef Bot 19 and will be delivered to your table in approximately 19 minutes.

Front of House 204

Front of House Mobile Ordering Loyalty Program Back of House 204

Open for Business

NOVEMBER 21, 2022

Once upon a time, most restaurants operated on a patchwork of paper systems involving notebooks and back-of-the-napkin calculations, not to mention information owners and managers kept in their heads, hunches, and habits. Streamline the front of house. Run a smooth back of house. Streamline the front of house.

Technology 147

Technology Front of House Back of House Online Ordering 147

Modern Restaurant Management

DECEMBER 1, 2021

Front-of-House. Henry is ready to order some dinner. He visits your restaurant’s app and orders his favorite dish on the menu. He visits your restaurant’s app and orders his favorite dish on the menu. He receives an estimated wait time for his order of 45 minutes. Let’s come back to Henry.

Technology 198

Technology Front of House Back of House Point of Sale 198

Culinary Cues

FEBRUARY 22, 2021

There are numerous multi-billion dollar chains along with countless mom and pop operations that do a great job on this front. Of, course the food must be tasty and appealing at some level and above all else – consistent. This was (is) the design of classic coffee houses, speakeasys, and corner cafes for generations.

2022 375

2022 Food Truck Merchandise Point of Sale 375

7 Shifts

MARCH 30, 2022

After two years of only being able to order takeout and having to wear a mask when not at the table, restaurants are poised to bounce back in 2022. How will you be getting more diners to eat your food this year? Don't underestimate the power of in-house advertising at your restaurant. Table of Content. Digital Signage.

Advertising 370

Advertising 2022 Social Media Email Marketing 370

Modern Restaurant Management

FEBRUARY 8, 2023

Noma’s announcement generated a healthy debate on how we can improve the restaurant industry as a whole and how we should defend our food systems and culture. Noma’s announcement generated a healthy debate on how we can improve the restaurant industry as a whole and how we should defend our food systems and culture.

Fine Dining 193

Fine Dining Technology Front of House Sustainability 193

7 Shifts

APRIL 23, 2021

Early on in 2020, we were scrambling to figure out ways to get food to customers and how to give staff enough hours and keep them on the payroll. Staff are now tasked with policing masking, moving heavy furniture to configure outdoor dining, and packaging to-go orders. Adam Ranier, Writer, Restaurant Manifesto.

Hiring 370

Hiring Front of House Back of House Food Safety 370

7 Shifts

MAY 31, 2021

Inventory was ordered based on par levels, which are set based on sales forecasts, which are in turn determined by how many guests you'll serve and what they'll order. On the other hand, skimping on ingredients increases the likelihood that a guest won't come back – and may even tell others not to do the same. Table of Contents.

Operations 363

Operations Inventory Hiring Customer Service 363

7 Shifts

SEPTEMBER 16, 2021

It means guests love the food you serve so much that one location simply won’t cut it — and you get to serve more customers, generate more revenue , and expand your business. Expanding your place in the food service industry happens in one of two ways — developing a new restaurant concept or replicating an existing one.

Management 370

Management Management Document Hiring 370

7 Shifts

MARCH 31, 2023

With rising food and labor costs, how can you prioritize the working conditions for your team so they stick around? “Take better care of your staff.” We’ve all heard it. How can you encourage them to care about the business and invest time and energy into their role? We invited 4 restaurant operators to discuss how they put their team first.

Hiring 195

Hiring Front of House Back of House Document 195

7 Shifts

NOVEMBER 29, 2022

But we kept the back-of-house revenue share program for our kitchen teams, where regardless of what position you work in the kitchen, you get a certain percentage of revenue earned. And I thought you know, I shouldn't be the one standing in front of people taking more money home. Table of Contents. 5 Tips on Tipping.

BOH 195

BOH Restaurant Law Back of House Front of House 195

Modern Restaurant Management

JANUARY 2, 2024

And while automation and robotics can help streamline some elements of operations, in the wake of the COVID-19 pandemic, there's a newfound appreciation for human connection and dining experiences. We've reached a point where we're recognizing the value and limits of these technologies.

2024 193

2024 Fast Casual Insurance Food Safety 193

7 Shifts

AUGUST 12, 2020

Their business is built on the power of word of mouth—one of, if not the most useful marketing tools in the book. Word of mouth is fantastic, but when it comes to scaling a restaurant or reopening after months of closure, you need to rely on more than just the possibility of a customer loving your food and telling their friends about it.

Marketing 420

Marketing 2020 SEO Loyalty Program 420

Modern Restaurant Management

MAY 2, 2023

Be sure to carefully review how your restaurant is doing in these areas: Are all food safety laws and protocols being followed in your kitchen? For instance, is food being handled and stored properly? Is your restaurant clean — both in the front and back of the house? Are your employees washing their hands?

Audits 101

Audits Point of Sale Document Food Safety 101

Modern Restaurant Management

OCTOBER 7, 2021

Food safety and restaurant cleanliness. Similarly, restaurant visitors expect their food to be of a consistent quality every time they visit. Both of these technological advancements are instrumental in ensuring excellent customer service and reducing food waste. Kitchen operations. Dining room procedures. Staff Management.

Technology 192

Technology Operations Food Safety Kitchen Safety 192

7 Shifts

MARCH 10, 2022

The app is also useful for your front and back end staff, giving them the ability to check upcoming shifts, submit availability, request shift trades, and more. As online shopping continues to grow, make sure your restaurant is on board by signing up with ChowNow , a customized online ordering app for restaurants. TouchBistro.

Management 195

Management Management Operations Point of Sale 195

Open for Business

NOVEMBER 21, 2022

Increasingly, it isn’t just white tablecloth spots that benefit from letting guests book in advance. Guests dealt with busy signals, double-booked tables, and transcription errors. People can easily view and book available tables online or via an app. This can cut down on food waste. More precise planning and scheduling.

Reservations 78

Reservations Management Management Front of House 78

7 Shifts

APRIL 26, 2023

And so the biggest change for me is how the customer expects to receive the experience, not only food, but just the way that they interact with the brands. The way that we stay in front of those particular arenas is to continue to have engaging mobile app experiences coupled with an elevated in-store experience.

Leadership 195

Leadership Employee Relations Customer Experience Front of House 195

7 Shifts

NOVEMBER 1, 2022

You need to put yourself in front of diners, get them in your door, and turn them into ambassadors of your restaurant that come back and tell their friends about you. Their business grows by word of mouth—one of the best marketing tools in the book. Restaurant owners and operators wear a lot of hats. Table of Contents.

Seating 222

Seating Email Marketing Marketing SEO 222

Embrace the Suck

JANUARY 13, 2021

Author’s Note: This is an excerpt from my new book title Your Restaurant Culture Sucks! Yet, here you are still slugging it out every single day doing battle on the front line. When I dug down into what created this toxic behavior it was easy to see now (not so much back then). The food and service are amazing.

Coaching 352

Coaching Back of House Front of House Training 352

Restaurant Clicks

DECEMBER 19, 2021

Aside from its abundance of art museums and ferry trips around Casco Bay, many come to Portland to experience its annual food and beverage festivals or public urban and wooden parks, earning the city its nickname, “Forest City.” ViA VECCHiA Blue Spoon Little Tap House East Ender Katahdin Restaurant The Front Room.

Front of House 113

Front of House Seasonal Menu Online Ordering Back of House 113

Modern Restaurant Management

DECEMBER 28, 2020

Contactless ordering at the table, virtual host stands, and online staff wellness checks have all become standard operating procedures for us now. Off premise has become a sizable segment of our business, and I don't see it ever going back to pre-COVID numbers. Carbon emissions labeling helps inform our impact on planetary health.

2021 229

2021 Mobile Ordering Loyalty Program Kitchen Safety 229

Open for Business

MAY 4, 2023

We think the food going down our throats is the product,” says Ryan Giffen, assistant professor of hospitality management at California State University at Long Beach, in the Washington Post. “We Your front-of-house team is your restaurant’s point of contact with guests once they walk in the door.

Take-out 78

Take-out 2023 Customer Service Online Ordering 78

EATER

MAY 31, 2023

All that outdoor activity works up an appetite, which is perhaps one reason PEI has also earned a reputation as “Canada’s Food Island.” Charlottetown, Prince Edward Island. Wedged between Nova Scotia and New Brunswick in the Gulf of St. But the famous bivalves don’t get all the attention.

Front of House 98

Front of House Back of House Hotels Seasonal Menu 98

Future Food

JANUARY 30, 2020

Jay Rayner, the UK food critic, has recently written that he, “does not regard the table primarily as a place of nutrition. Their prices are high, but they deliver outstanding service with a premium food offer that ultimately delivers value for money for their clientele. Customer Service at Mcdonalds (Image via Bustle).

Technology 107

Technology Front of House Customer Service Back of House 107

7 Shifts

OCTOBER 2, 2019

Keep regular meetings and team-building activities on the books to foster a sense of team collaboration. Takeaway: Book time out of your day to go over the restaurant management resources available to you and familiarize yourself with the processes you need to know. What are their goals and challenges?

Management 285

Management Management Communication Back of House 285

Cheetah

APRIL 10, 2020

Reading Time: 3 minutes While digital technology has helped the front of the house, the back of the house remains the weaker link. You have customers to please, inventory to order, and staff to manage – to name just a few things on your growing “To Do” list. You have tons to do. Bigger isn’t always better.

Recycling 97

Recycling Compost Front of House Back of House 97

EATER

JUNE 16, 2022

Breaking down the food, labor, and fixed costs of Parachute’s famous bing bread We often presume to understand restaurant economics because we know what a chicken breast costs at the supermarket. “I It was also incredibly complicated to make (the restaurant published the 21-page method in a single-recipe book co-written by Kevin Pang).

Menu 106

Menu Tip Distribution Back of House Front of House 106