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Update Your Employee Handbook Your employee handbook sets the tone for your culture by establishing expectations and aligning your team toward a common goal and vision. Bonus Tip : Create a simple FAQ document to address common employee questions about coverage options.
Brands (owner of KFC, Taco Bell, and Pizza Hut) suffered a ransomware attack that forced the closure of approximately 300 restaurants in the UK and exposed personal information of hundreds of thousands of employees. Many insurers require you to work with their pre-approved forensic investigators, legal counsel and public relations firms.
The restaurant industry is still dealing with pandemic-related issues, including supply chain disruptions, new COVID variants and surging cases, labor shortages, rising prices, and a shift in consumer demand. Make food safety and customer reassurance a priority to create a brand that customers (and employees) trust and support.
Following government recommendations is always required but going the extra mile by providing a positive culture with purpose can help your employees feel more invested in protecting customers and your business. When employees feel safe, informed, and engaged, then customers will feel safe. Increase Self-Assessments at Every Location.
This includes hourly wages, payroll taxes, employee benefits, management salaries, and the hidden costs of manual schedules, overtime, and scheduling inefficienciesfor example, how much money youre losing from last-minute schedule changes or people clocking in early. Are you overstaffed on slow days? Understaffed when youre slammed?
Remember that it can also be expensive to hire and train new employees. Therefore, if you have exceptional employees at your restaurant, do everything you can to keep them around. Make sure you do a projection and daily audit to ensure your payroll costs are commensurate with your current revenue. Licensing and Permits.
Employee well-being. All of these policies should be clearly documented, and all employees should be required to read and sign-off on them. Once employees are informed of your restaurant’s new safety and sanitation policies , your main challenge will be compliance. Customer well-being. Sneeze guards/barriers.
Training and education around hygiene and food safety continue to be a standard, but there are further steps managers can take to guarantee the safest, most hygienic, and highest-quality experience for guests. In this context, it’s crucial to regularly trainemployees in things like hand hygiene.
According to the National Floor Safety Institute (NFSI), more than three million food service employees and one million guests are injured as a result of slip-and-fall accidents annually. Inadequate hazard identification, inappropriate footwear, and insufficient training can also lead to these types of injuries.
The National Restaurant Association Educational Foundation has launched the Restaurant Employee Relief Fund to support U.S. restaurant employees financially impacted by the coronavirus crisis. Clic here to d onate to the Foundation’s Restaurant Employee Relief Fund. This fund is designed to help those struggling employees.”
To tackle this pressing issue effectively, businesses must invest in staff training and development, vital for retaining and upskilling their existing workforce. Prioritising employee well-being, mental health, and job satisfaction is also essential in curbing turnover and cultivating a content and dedicated workforce.
The recording of completed work and collection of data serve as an essential tool for QSRs to maintain a safe facility for employees and customers alike. By automating behind-the-scenes operations, staff are able to dedicate more time to training, compliance, and customer relations.
Cost of goods sold is the raw material cost of your beverages and food, and labor cost includes actual labor, employee benefits, payroll taxes, healthcare, and bonuses. Train Staff Proper training improves efficiency, which means you can have a leaner workforce without sacrificing customer service.
Import payroll data, configure the system, and train your staff. Payroll automation saves time, reduces costs, and boosts employee satisfaction, making it a must-have for any restaurant. Tracking Employee Hours Automatically Automated time tracking eliminates the hassle of manual timesheets and punch cards.
Make sure to consider these key factors from both the administrative and employee perspective: Pricing: Consider whether the platform charges a flat fee (monthly or annual), a percentage of tips, or a combination of both. Do you plan on sending employee tips at the end of every day, other day, or twice a week?
Reports & Analytics : Track allergen-related trends, staff compliance, and customer feedback. These features not only improve safety and compliance but also build trust with customers by minimizing allergen-related incidents. Staff Training : Trainemployees on proper data entry and maintenance procedures.
Related video from YouTube What Is PCI Compliance? Seasonal workers and new hires require ongoing security training, making consistent protection harder to maintain. These could include higher fees, mandatory audits, or even losing the ability to accept card payments altogether.
For starters, time tracking should be robust – covering employee hours, breaks, and overtime with precision. Its cloud-based platform ensures near-perfect uptime (99.99%), so you can count on reliable access to payroll data and timely employee payments. Verify employee data monthly to ensure tips are distributed fairly.
We would like to thank Derek Jones and all of the employees at Smart Foodservice for their dedication in building a highly differentiated business in the cash and carry industry, and we know the company will be in great hands with its new owners.” Tools to Simplify Staff Training. A comprehensive training program.
Steps to Implement : Input accurate allergen data, train staff, and regularly audit for compliance. ” [1] Maintaining Data Accuracy and Compliance in POS Allergen Features To ensure allergen data remains reliable, regular audits are a must. These checks help maintain compliance and protect customer safety.
The Humane Society of the United States, Oldways, the Physicians Committee for Responsible Medicine, Health Care Without Harm and Meatless Monday are five nonprofits providing support, resources and hands-on trainings to hospital culinary teams to help them provide more plant-based meals.
Reduce Waste : Track daily waste, use FIFO (First In, First Out), and train staff on portion control. Train staff on proper portioning techniques. Reduce Waste Train staff on portion control. Monitor and Adjust Inventory Regularly Conduct weekly inventory audits. Trainemployees on proper serving sizes.
While a seemingly small detail, the proper management of tips can significantly impact a restaurant’s financial health and its employees’ satisfaction. Train Staff : Ensure all employees understand the importance of accurate reporting and know how to do it. They reduce human error and save time.
IRS Audits: Inaccurate or incomplete records can trigger costly and time-consuming IRS audits, leading to significant penalties and fines. Tip Tracking: Record all tips, whether cash or credit card, for each employee. Ensure compliance with IRS reporting requirements for tipped employees. Submit payroll taxes.
For food service and hospitality in particular, an essential part of the guest experience is the interaction with employees. In addition, in the age of social media, your labor practices and HR policies are under closer scrutiny than ever by both your employees and the public. Design an employee onboarding process.
While all of these locations have different deadlines, fines, and provisions, the laws generally seek to give employees advanced notice of their schedules, offer the right to rest in between shifts, and levy penalties to employers who do not comply. Employees 250+ employees 50+ employees in Chicago. Related Posts.
Demotivated employees, sloppy work, and resignations from your best team members: all things that can make a coffee shop unprofitable. But as a start-up or even an established coffee shop, how can you plan for good employee attitudes and high retention rates? And all of them can be caused by a negative work culture. .
High turnover rates not only disrupt operations but also incur significant costs related to hiring and training new employees. This balance is crucial not only for maintaining high service standards but also for employee satisfaction. This fairness fosters trust and loyalty among staff members.
Here are three key steps in this process: Establishing a Payroll System: Whether it’s manual, outsourced, or software-based, a reliable system is necessary for organizing employee wages, taxes, and deductions. This can include punch clocks, digital timesheets, or sophisticated scheduling software.
At first glance, many managers may think that a corrective action plan is part of employee discipline or employee development. customer complaints, audits, process specifications, etc.). Identify related issues. 4) Train Your Team. Once training is complete, set a date for the plan to go live.
When you optimize for efficiency, customers and employees alike benefit. Ensure all recipes are standardized, and regularly train kitchen staff to follow these recipes and procedures. Stay on Top of Inventory Management Closely related to menu development, inventory management is another key area for operational efficiency.
For food service and hospitality in particular, an essential part of the guest experience is the interaction with employees. In addition, in the age of social media, your labor practices and HR policies are under closer scrutiny than ever by both your employees and the public. Design an employee onboarding process.
There is much work to do, but I am eager to build on the company’s recent momentum and set out on this exciting journey alongside Checkers & Rally’s passionate employees and talented franchisees.” She first served as senior internal audit analyst at Yum! Taco John’s International Inc. She also worked in Yum!
A Food Safety System is primarily a set of established standards to direct and control all aspects related to food safety. However, you must maintain proper records of all food safety-related activities to prove to the food inspectors that your restaurant is compliant with all the food safety norms. . Food Safety Training .
That is your employee handbook. Developing a top-notch employee handbook is one great way to avoid costly employee turnover that dooms many restaurants. . We’ll walk you through a few steps you should take to make a great employee handbook for your team. Read More : The Restaurant Turnover Rate is Astronomical.
Regular audits provide valuable insights into stock levels and help maintain accurate financial records, supporting effective business management strategies. Outsourcing allows businesses to focus on core operations while experts manage inventory-related tasks. These services include stocktaking, reporting, and even procurement.
However, franchises already have proven playbooks for everything from employee onboarding and customer loyalty programs to pricing, workflows, and kitchen design. Freddys Frozen Custard & Steakburgers , for instance, has developed an entire facility for franchisee and manager training. You want to build upon a trusted brand.
That is your employee handbook. Developing a top-notch employee handbook is one great way to avoid costly employee turnover that dooms many restaurants. . We’ll walk you through a few steps you should take to make a great employee handbook for your team. Read More : The Restaurant Turnover Rate is Astronomical.
In this article, we explore the benefits of centralising inventory, optimising menu design, standardising staff training, and more. This holistic approach enhances operational efficiency and supports staff training and development, ultimately leading to a better customer experience and improved financial performance.
You need to make sure that the ambiance is right, that the staff is well-trained, and that your customers stay happy. What's more, if there's an IT-related problem, you can always rely on consultants to put out the fires for you, saving you time and stress. Train your staff. ” 4.
The purpose is to help teams to better understand how accounting relates to the business of running a successful restaurant. Whether it’s pooling, mandatory or not, split, or tips by paycheck vs. cash tips—it can be tricky keeping your employees happy while maintaining an accurate balance sheet and payroll taxes.
If you need a more customizable system for your restaurant, you may consider choosing a more robust system that offers features such as inventory tracking, table and order management, employee timesheets, and CRM integration. Employee scheduling. Employee tips. Qualifications of Restaurant Management Software.
Spend Less Money on Food Restaurateurs who are serious about increasing their profits must conduct a complete supply-chain audit. Here’s an example: One restaurant manager we’ve connected with occasionally removes the trash cans from his kitchen and replaces them with food scrap boxes, labeled with each employee's name.
While you can’t deduct personal expenses like living and family-related expenses, for things that you use for both personal and business use, you might be able to. Keep in my though that these are only applicable for you the business owner not your employees. However, you can still deduct business meals with both clients and employees.
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