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In this article, youre going to learn five restaurant customer retention strategies that will not only keep your current regulars happy but will also help you grow your repeat customer base. For more expert tips, check out our article on social media marketing for restaurants. For more ideas, check out our restaurant event ideas guide.
In particular, supply chain disruptions and staffing shortages – whether due to resignations or illness – are forcing quick service and fast casual restaurants to adapt quickly to changing conditions. Former competitors are now part of the same umbrella company.
Its your chance to turn casual diners into consistent regulars, promote new menu items before they even hit the table, and build a real sense of community around your restaurant. Weekly can work tooespecially if you have frequent special offers, rotating menu items, or upcoming events you want to promote.
Salad is rising as the next drive-thru concept The fast-casual Greenlane is plotting growth across Florida with investor and NFL star Rob Gronkowski working the drive-thru window. But Tampa-based Greenlane is among a growing number of fast-casual concepts making freshly prepared salads a drive-thru option. By Lisa Jennings on Jun.
By the time you finish this article, youll know how to approach restaurant marketing the right way and not waste time doing guesswork, crossing your fingers, and then hoping you see new customers walking through the door. A casual brunch spot in a college town will attract a different crowd than a high-end steakhouse in a business district.
But it wasn’t quite so bad for fast-casual concepts , which outpaced other categories with 9% growth in 2024, according to Technomic. Fast-casual chicken chains, including Dave’s Hot Chicken, saw double-digit sales growth, while fast-casual pizza continued to falter. Segment leader Chipotle Mexican Grill rose to No.
In this article: How to calculate your restaurant customer acquisition cost (CAC) How to optimize your restaurant’s CAC and reduce costs What is a good cost per customer acquisition? Fast casual and casual dining restaurants are in the middle ground, between $83 and $125 of paid CAC.
In this article, you will learn: How to define your restaurants target market to guide your business decisions. Meanwhile, a fine-dining steakhouse targeting business professionals will prioritize a refined menu, premium pricing, and marketing efforts that focus on corporate events and high-end experiences. Whats Their Menu Like?
A rendering of Perkins Griddle & Go fast-casual concept. Simultaneously, the company also created a fast-casual version of Perkins called Griddle & Go, another nod to younger, on-the-go customers. News food drink Joe Guszkowski is a senior editor with Restaurant Business covering technology and casual-dining chains.
The New Jersey-based fast-casual chain has been acquired by private-equity firm Thompson Street Capital Partners, the company announced Wednesday. News acquisitions franchising Lisa Jennings is a veteran restaurant industry reporter and editor who covers the fast-casual sector, independent restaurants and emerging chain concepts.
Private-equity firm Savory Fund made a major investment in casual-dining chain Hawkers Asian Street Food. She previously served as editor in chief of Winsight Grocery Business View All Articles by This Author Want breaking news at your fingertips? Starbucks’ latest gambit to improve operations?
News marketing delivery technology Joe Guszkowski is a senior editor with Restaurant Business covering technology and casual-dining chains. View All Articles by This Author Want breaking news at your fingertips? Become a Restaurant Business member today and unlock exclusive benefits, including unlimited access to all of our content.
In this article, you will learn: How to educate customers on why direct ordering matters Simple incentives to encourage direct orders Ways to streamline and promote your direct ordering system Lets explore the best ways to shift customer behavior and grow your direct ordering sales. But how do you get diners to change their habits?
In this article, you will learn: Tactics that increase restaurant check sizes without slowing down service How to boost restaurant sales through your own digital channels Proven ideas for driving repeat business from loyal and casual guests alike 1. Offer set packages for meetings, staff lunches, or small events.
News technology delivery finance Joe Guszkowski is a senior editor with Restaurant Business covering technology and casual-dining chains. View All Articles by This Author Want breaking news at your fingertips? Become a Restaurant Business member today and unlock exclusive benefits, including unlimited access to all of our content.
Meanwhile, sales at cafes, fast-food restaurants, coffee shops, and casual-dining establishments fell by 27 percent. This is a summary of our earlier article, “Responding to COVID-19’s Impact on the Restaurant Supply Chain.” You can read our original article here (10). Shortage of workers is one reason.
In this article, you will learn: How to turn in-store and online ordering guests into email subscribers What incentives and touchpoints actually grow a valuable restaurant email list How to automate your email marketing so it works while you sleep Lets start with why email still matters in the age of algorithms.
This article will look at strategies to make a restaurant unforgettable for patrons, so they leave with a pleasant experience that lasts. Whether it's a casual restaurant or a fancy dining one, regularly presenting excellent cuisine is crucial. Special events can make an average eating experience remarkable.
After fast-casual chain &Pizza heard from customers that its prices were too high , it lowered them late last month and simplified its menu structure to highlight affordable options. She previously served as editor in chief of Winsight Grocery Business View All Articles by This Author Want breaking news at your fingertips?
When people search online to find a local business, they're usually ready to make a purchase and are more likely to become customers than those casually browsing the web or social media platforms. Post Regular Content : Google My Business allows regular posting of updates, special events, and promotions.
She previously served as editor in chief of Winsight Grocery Business View All Articles by This Author Want breaking news at your fingertips? Salad is rising as the next drive-thru concept The fast-casual Greenlane is plotting growth across Florida with investor and NFL star Rob Gronkowski working the drive-thru window. Sign up here.
News independents chefs Lisa Jennings is a veteran restaurant industry reporter and editor who covers the fast-casual sector, independent restaurants and emerging chain concepts. View All Articles by This Author Want breaking news at your fingertips? Sign up here. Get today’s need-to-know restaurant industry intelligence.
The event is expected to attract over 13,000 visitors from 150 countries, as well as more than 430 exhibitors and 120 roasters, making it one of the largest international B2B specialty coffee trade shows. Many brands will also organise their own afterparties and unofficial events across the three days.
On Thursday, the casual-dining chain promoted Lyle Tick, its president and chief concept officer, to the top job. News casual_dining Joe Guszkowski is a senior editor with Restaurant Business covering technology and casual-dining chains. View All Articles by This Author Want breaking news at your fingertips? Sign up here.
introduced "Perkins Griddle Go," a fast-casual concept for quick on-the-go meals, in 2024, with the first store opening in late October. 65 percent of survey respondents say they are more interested in food festivals/culinary events this summer. percent MoM Casual Dining Hit Hardest April saw a -6.4
In this article, we’ll show you exactly how to create a food delivery app tailored to your restaurant’s needs, while staying competitive in a booming industry. Are you serving fine dining patrons seeking a premium experience, casual diners looking for convenience, or a mix of both? If so, you’re not alone.
Within this guide, youll discover proven strategies that help you stand out in a crowded market, captivate your ideal customers, and turn casual diners into lifelong regulars. Create a Consistent Customer Experience Weve said it many times throughout this article, but consistency is the secret sauce to making your restaurants branding work.
News Tech Check technology delivery Joe Guszkowski is a senior editor with Restaurant Business covering technology and casual-dining chains. View All Articles by This Author Want breaking news at your fingertips? Because if DoorDash keeps going at this rate, it may just become inevitable.
In this article, well walk you through 7 easy steps to increase table turnover effectively, helping you boost your bottom line while maintaining a great dining experience. Turnover rate may be higher in fast-casual or quick-service restaurants compared to fine-dining establishments.
This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. Expect for casual dining, upscale casual and fine dining to have abysmal sales and traffic growth numbers.
Will it be a casual neighborhood bar or a more upscale establishment? You can use Facebook and Instagram to post updates about new products, showcase events you're hosting, or give coupons for people to try out new items on the menu. We'll cover all of this later in this article. How Much You Can Expect to Earn?
This article includes restaurants that are diverse, and they are all outstanding. Attached to a squash club, Upper West Side is unique because the atmosphere is casual and inviting, yet the decor is chic and modern. They also offer events such as Barre and Standup Comedy on their private rooftop. Order Online. Order Online.
In this article, we’ve rounded up 30 of the best BBQ spots across Missouri. The casual dining atmosphere, along with options for takeout and delivery, makes it a convenient choice for both locals and visitors. With indoor seating and an outdoor patio, it’s a flexible place for both casual dinners and relaxed hangouts.
With a casual dining atmosphere complete with communal dining tables, Texas Jack’s Barbeque creates the full family dining vibe that all barbeque restaurants strive to. Texas Jacks offers both catering services and hosts private events. 2Fifty Texas BBQ is a restaurant that is casual for diners with a focus on great service.
A casual seafood restaurant serving up spectacular food, Quarterdeck has so many fingerlicking good options. Keep an eye on their Instagram for offerings and events. Offering both indoor and outdoor seating, as well as takeout options, Pearl Dive Oyster Palace is a casual dining seafood restaurant. The star of their show?
for game day and other events. Follow them on social media for updates on other events, including their fun pop ups! Hard Times Cafe is a casual dining environment which has decor that is meant to be reminiscent of a chili parlor during The Great Depression. Proper Social is absolutely the restaurant to be in Washington, D.C.
I’ve had some memorable meals for holiday parties, birthdays, and work events at places like Mimosa Grill and The King’s Kitchen. Have you hosted a private event yet? You can take comfort in their spacious private dining rooms and elegant decor when hosting or attending an event here. Have you ever eaten a cooked steak?
Cream City is the perfect place for private events, whether you prefer steakhouses or Italian fare. Traditional, classic, and above all, delicious, Milwaukee ChopHouse is a local favorite for private dining events. A more casual offering is the Miller Time Pub & Grill. Check out this article on the best brunch in Chicago.
If you’re planning a special event or want to go out to eat with a large group, you should check out the private dining rooms many restaurants offer. No matter if you are looking for delectable cuisine to host a small group or a larger space to host a work event, check out my top picks for a meal you and your guests will not ever forget!
What: The Production Optimization Board leverages AI to predict the optimal quantities of food production based on real-time data, historical trends, weather, and local events. Article sources: (1) Hospitality Tech. This lack of efficiency results in higher operational costs, limits revenue opportunities, and reduces profitability.
Restaurants in Hartford run the gamut of cuisines from American to Japanese and cater to any occasion, no matter how casual or formal. Sorella Restaurant is a casual and affordable Italian restaurant with the best wood-fired pizza in Hartford. The original opened in 1938. Sorella Restaurant. City Steam Brewery Cafe. Make a Reservation.
They are also available for private events, fundraisers, and catering. Also be sure to check out their stories on Instagram for updates as to their whereabouts – they often have pop up events. This husband and wife owned local business gives back to the community and also is available to be booked for your next event.
Although several places are suitable for a casual cobb salad meal, you can also find several restaurants for special occasions. If so, consider booking your next event at Providence LA on Melrose Avenue, a short walk away from The Hollywood Comedy. This casual eatery serves upscale fare and offers several options for private dining.
In this article, we look at why rewards matter and how to go about setting a program up. Promoting new menu items or events. This can be especially effective for cafs, casual dining spots, or lunch-focused venues. Customer Loyalty is Key You already know the restaurant landscape is crowded and competitive. How can you stand out?
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