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Your staff, especially your restaurant manager, plays a crucial role in the overall dining experience. We’ve prepared a list of restaurant manager interview questions that can help you find the right person to lead your team and help grow your business. How do you maintain smooth communication between FOH and BOH staff?
The perennial tension between front-of-house (FOH) and back-of-house (BOH) staff is a persistent challenge within the foodservice industry. The Trifecta Behind FOHBOH Tension The […] The post Can Cross-Training Ease FOH vs. BOH Tension in Restaurants? appeared first on The Official Wasserstrom Blog.
Anyone who’s worked (or even stepped foot) in a restaurant knows how important effective kitchen management is. Yes, the back of house (BOH) is where food is prepped, cooked, and plated, but it’s also where chaos can quickly ensue if roles, responsibilities, and tasks aren’t communicated well.
Features like color-coded priority alerts, order tracking, and streamlined communication between FOH and BOH help restaurants handle even the most intense services without breaking stride. Subway , for instance, is testing kitchen display systems in select locations worldwide as part of its Fresh Forward 2.0
Source More Smartly by Linking FOH to the BOH. In fact, the automating and upselling that occurs through predictive digital menus can lead to better management of inventory levels, preserving shelf time on low stock items, say onion rings, and recommending overstocked items such as fries.
Management and owners are under pressure to keep their restaurants profitable. This pressure may lead to setting unrealistic expectations for their front-of-house (FoH) and back-of-house (BoH) employees to stay ahead of the competition. The restaurant industry is a competitive one.
Please note thought: this article is meant to provide information only and is not a substitute for any professional advice you may receive from an accountant, lawyer, HR, or other professional. Download all the data from your restaurant POS or back-office management platform to get a sense of how your restaurant is operating today.
As the restaurant industry faces rising expenses and shifting labor dynamics in 2025, understanding and measuring these key performance indicators can help managers make informed decisions, improve scheduling, and boost overall productivity. Some restaurant managers also measure performance per pay. FAQs: 1.
For a restaurant to run smoothly and efficiently, you should divide activities into two parts: front of house (FOH)/back of house (BOH). What’s the difference between FOH and BOH, and how can controlling the two help your business improve? What Is Back Of House (BOH)? We’re not suggesting that your BOH be chaotic and messy.
Here you'll find links to our favorite blog and support articles, information about 7shifts Academy, our social media profiles, and more. BOH Resources. Restaurant Lingo: FOH, BOH & General Terms : The restaurant industry is loaded with slang. Daily Restaurant Management Course. Welcome to our Employee Resources Hub!
This article will help you minimize the risk of microbial hazards associated with fresh produce. How Sneaky […] The post Restaurant Tomatoes: Best Practices in the BOH first appeared on The Official Wasserstrom Blog. The post Restaurant Tomatoes: Best Practices in the BOH appeared first on The Official Wasserstrom Blog.
To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. Checklist app automates daily food safety and operational task management as well as regular maintenance and audit procedures. ” The BOHA!
Worries about the pandemic, slow business, and fewer jobs for servers are all creating obstacles to rehiring When the COVID-19 pandemic forced one Miami restaurant to shut its doors in mid-March, its management laid off 47 of their 55 employees. As such, there is no work available for bartenders and servers.
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Restaurant operations, as we know them, are being totally upended by innovation and technology and when used correctly, restaurant management software is a sure-fire approach to assure a restaurant’s success. . Imagine the time and cost efficiencies you could get with a complete restaurant management system.
If you are reading this article, you probably know that restaurants are facing turmoil as the most severe labor crisis ever experienced is hitting the industry. There are two ways: Sharing the tip pool with BOH Auto gratuity Before you blow a gasket, consider the following. Reading Time: 9 minutes. Restaurant workers need higher wages.
A train smoothly moving down the tracks is synonymous with systems to support your restaurant: POS, Accounting and BOHmanagement software are solid technologies that improve your restaurant, cafe or bar. If you are choosing one, then read this article. Here is a great article on why kitchen displays are part of growth strategy.
When a kitchen is well-orchestrated and combines the art of cooking with the science of order management, both employees and guests experience the positive impact of accurate and efficient service. While a modern KDS is a solid starting point, adopting a holistic kitchen management system will take your operations even further.
The back-of-house (or BOH) manages crucial elements that impact cost control and profitability. These include food production and inventory management. Additionally, the BOH handles food safety and restaurant administration. The roles of BOH and FOH staff are intertwined yet distinct.
When a kitchen is well-orchestrated and combines the art of cooking with the science of order management, both employees and guests experience the positive impact of accurate and efficient service. While a modern KDS is a solid starting point, adopting a modern kitchen management system will take your operations even further.
However, the team can only achieve the desired outcome if headed by a potent restaurant manager. Hence, a restaurant manager is an integral part of a restaurant business and plays a crucial role in steering its direction, which is why their job description must be adeptly formulated. Managing Overall Team Performance.
In my previous article, I suggested that restaurants should seek out BOHmanagement services. In this model, restaurants continue to make decisions on how much to buy (Identify Needs), make requisitions, properly receive, and pay invoices while leveraging people and technology through a BOHManagement Service.
In this article, we discuss some of the best ways to improve your restaurant operations and introduce you to the tools that can help make that easier. Doing so can help improve the efficiency and effectiveness of both your back-of-house ( BOH ) and front-of-house (FOH) teams. Table of contents What is restaurant operations?
This article covers a list of tips that you must employ to improve your restaurant’s staff training and performance in the UAE. Good restaurant staff training is one of the best ways to maintain coordination and efficiency in FOH and BOH operations. And an absolute answer to this is efficient restaurant staff training.
In this article, we give you tips to help you create, perfect, and maximize the best social media plan for your business. 1) Hire A Restaurant Social Media Marketing Manager. Another possible alternative is to hire a freelancer online to spend a few hours a day managing and updating your social media presence.
With smart food ordering — meaning leveraging tech for inventory management and vendor selection — operators can cut down on food waste by 80%. For 62% of restaurants , automation could help fill critical gaps in managing orders. Accurate and timely inventory control can boost restaurant profits by 24% annually. billion invested YTD).
Based on our recent PRIME report , the UAE restaurant industry is looking to embrace technology and new methods of managing operations. In addition, the marketplace also provides developers to easily build apps for restaurants to manage front of house (FOH) and back of house (BOH) operations. Find the new article here.
In this article, the restaurant-management experts at Sling have created the ultimate checklist to help you keep your eating establishment — be it a food truck or a seven-course restaurant — as clean and safe as possible. Back Of House. And that’s just the tip of the iceberg!
This article will delve into this in more details by focusing on: Definition of restaurant financing. Nonetheless, there are several financing options at the disposal of restaurant owners and management. Restaurant owners or managers pitch their product or business ideas to online leaders in exchange for a benefit.
With 96% of restaurants planning to expand , operators are looking for the best software to manageBOH operations like inventory, recipes, production, and scheduling. 3 Key Challenges of Multi-Site Restaurant Technology Using software to manage operations across multiple sites can streamline and simplify complex processes.
In this article, you will learn about the various accounting reports that your restaurant should keep. Every restaurant owner and manager needs to review this report on a daily basis to get a picture of how the restaurant is performing. Daily Sales Report/Everyday Report. Monthly Performance Report (Monthly Report).
In this article, we are going to look at some of the most effective restaurant accounting tips: Understand Restaurant Accounting Terminology. A good accountant will help you in managing finances and producing key financial statements. Install a Good Restaurant POS System.
In this article, we explore how APIs work and their applications and benefits for the restaurant industry. All in all, an API connects the systems and departments of a restaurant, enabling a more accessible and more organized management process. Automatisation of Management and Operations. Internal and external engagement.
When a kitchen is well-orchestrated and combines the art of cooking with the science of order management, both employees and guests experience the positive impact of accurate and efficient service. While a modern KDS is a solid starting point, adopting a modern kitchen management system will take your operations even further.
Hiring a great kitchen manager can transform your BOH operations with outstanding culinary and leadership skills. Asking the appropriate kitchen manager interview questions can reveal whether a candidate has the experience, skills, and abilities that your restaurant needs. How would you describe your management style?
This article lists the top ten reasons why restaurants fail and how restaurant operators in the UAE can solve this problem. Use a robust POS system that comes with integrated inventory management and anti-theft features that keep a complete check on all business transactions and inventory transactions. Poor Staff Management.
In this article, we’ll discuss the importance of restaurant reports and how to access the right insights. Restaurant reports turn raw data into useful information, helping restaurant managers make better choices. Why Restaurant Reporting Matters Restaurant reporting is a critical tool for managers. What Are Restaurant Reports?
The right restaurant management software significantly enhances efficiency and control of operating costs. ’ This article explores MarketMan’s features and assesses their suitability for different restaurant types. Inventory management: MarketMan tracks inventory and reports on stock counts and total value.
" – Connor Perry, Tuscano's Italian Kitchen, Monroe, WA "SpotOn is the first POS/BOHManagement/Scheduling system that works seamlessly with our business model. It really frees up our management team to focus on the guest experience rather than hours of paperwork." " – Gabriella R.,
In this article, we’ll cover all the basics of a restaurant’s profit margin – meaning the average profit margin of different restaurants and how to increase your restaurant’s profit margin. In fact, according to reports , the net profit margins across the restaurant industry decreased from 16% in Q2 2021 to 9.59% in Q2 2022.
Managing a chain of company-owned restaurants is very different from working with franchisees. In this article, we’ll cover: Intellectual property Business plan Manual for franchisees Franchise agreement Marketing strategy Partnership with franchisees Training The right technology Feedback loops Franchise support team. . #8
If you are running a growing food business with multiple locations and you are considering centralising all, or part, of production in one hyper-specialised kitchen, then this article is for you. In this article, we’ll use these terms interchangeably. This blogpost covers: What is a central kitchen? It also concentrates our labour.
Every pitfall mentioned in this article includes a solution (which reminds me, you should also look into best practices for F&B franchising). Manage group-wide menus from a centralised platform with performance dashboards. In addition, it will ensure BOH and FOH efficiency (and consistency) for years to come.
This article lists ten crucial restaurant franchise metrics. If you want to read more about food cost calculation, check out our guide on calculating food cost: formulas for chefs and F&B managers. It’s a giant leap from running a handful of locations in-house to franchising your restaurant. It’s easy to lose control.
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