Modern Restaurant Management

JULY 16, 2025

I launched an internship program where I mentored marketing students in exchange for project help. for franchise concepts. Sharing your mission, team stories, and community involvement builds loyalty. Hiring Help Without a Budget : As my client base grew, I needed support but couldn’t afford full-time staff.

Marketing 474

Marketing Social Media Email Marketing Back of House 474

Restaurant Business

JULY 21, 2025

The private-equity firm owns a controlling stake in Fitzpatrick’s former company Driven Brands, which owns auto repair franchises like Maaco, Meineke and other brands. The entirely franchised brand has closed nearly 8,000 domestic locations over the past decade, more than any other U.S. system sales declined 3.8% last year, to $9.5

Loyalty Program 237

Loyalty Program Leadership 2025 Franchise 237

Restaurant Business

JULY 21, 2025

There are no immediate plans to franchise, said Christiana Luo, Big Way’s chief brand officer and co-founder. Cheese debuts a new arcade concept for adults who want to be kids Exclusive Content Premium Technology Loyalty programs are growing. and all are company-owned. Whether theyre working is another thing.

Fast Casual 170

Fast Casual Casual Loyalty Program 2025 170

SpotOn

FEBRUARY 26, 2025

Paid training hours for new employees, ServSafe certification, training programs, free meals, etc Bonuses. Digital advertising, marketing software , printed menus, signage, promotions, and loyalty programs. This could include franchise fees, third-party management agreements, or advisory services.

License 90

License Point of Sale Insurance POS 90

Restaurant Business

JUNE 5, 2025

He reportedly pled guilty to a charge of simple battery and was ordered to undergo substance abuse testing, complete a violence program and pay fines. In 2017, he was arrested in Chicago on charges of assaulting his ex-wife and a business partner, according to Eater Chicago.

Fast Casual 143

Fast Casual Leadership 2025 Loyalty Program 143

Restaurant Business

JULY 22, 2025

" Now the structure is in place to accelerate expansion outside California, without franchising. Premium Financing Explaining Crumbls franchise profitability The Bottom Line: The dessert chain has updated its franchise documents to show a median per-store net profit far better than was initially reported.

Loyalty Program 180

Loyalty Program Leadership Franchise Franchising 180

Modern Restaurant Management

JUNE 12, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com.

Franchise 420

Franchise Franchising Food Safety Kitchen Safety 420

Modern Restaurant Management

FEBRUARY 6, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. ” Samira Shariff brings nearly 40 years of experience building successful restaurant brands in Alberta as a multi-unit franchise owner and operator in Edmonton.

Franchise 383

Franchise Franchising Fast Casual 2019 383

Modern Restaurant Management

AUGUST 15, 2024

If a franchise needs four employees to serve 60 customers per hour, they’ll require only three skilled staff to complete the same task. The short-term costs of a comprehensive training program may be high but the investment will pay handsome dividends in the long run.

Loyalty Program 448

Loyalty Program Hiring Point of Sale Recruiting 448

Modern Restaurant Management

MAY 8, 2020

Take it Local : A large number of QSR locations are franchised, meaning the owner is operating similar to a small business. Local franchise owners can appeal to the local consumer by putting a personal face behind a big name QSR brand. Outsider, authentic content can propel a brand in ways traditional advertising never could.

Marketing 442

Marketing Franchise Franchising Social Media 442

Modern Restaurant Management

DECEMBER 12, 2019

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Tropical Smoothie Cafe signed two multi-unit franchise agreements to develop 38 new cafes across the state of Colorado, including a 27-unit deal and an 11-unit deal. . "My

Franchise 275

Franchise Franchising Loyalty Program Book 275

Cheetah

JANUARY 13, 2022

Restaurants, retailers and airlines have been using loyalty programs to drive revenue for nearly three centuries. From their humble, though ingenious, beginnings as copper tokens and stamps, through the era of credit card clubs, to today’s mobile apps, loyalty programs have become indispensable marketing tools.

Loyalty Program 148

Loyalty Program Mobile Ordering Airlines Merchandise 148

Modern Restaurant Management

APRIL 14, 2020

In addition to the latest resources on COVID-19 restaurant and employee recovery programs, RestaurantsAct.com offers a brand new, industry-first interactive map of each state, District of Columbia and Puerto Rico. This new site is a one-stop hub of critical information for restaurants, employees, customers and industry partners.

Online Ordering 530

Online Ordering Back of House Small Business Customer Service 530

Modern Restaurant Management

AUGUST 17, 2020

A consumer's brand loyalty was also impacted during recent events, with 33 percent of overall respondents citing an increase in loyalty to the brands they frequented during stay-at-home-orders. This sentiment was most prevalent with millennials, with 43 percent reporting an increase in loyalty. How Is Casual Dining Doing?

2020 493

2020 Mobile Ordering Loyalty Program Food Safety 493

Modern Restaurant Management

NOVEMBER 14, 2019

Recently celebrating its 25th anniversary, the Minneapolis-based restaurant franchise was founded on Dave Anderson's passion for BBQ. Director, Strategy and Franchise Operations Al Hank about about brand evolution, restaurant industry challenges and even, plant-based BBQ. Perseverance, obsessive devotion to making people happy.

Social Media 361

Social Media Advertising Technology Dine-in 361

Modern Restaurant Management

FEBRUARY 17, 2020

Yelp’s new enterprise advertising products provide brands with greater control over how they promote their business on Yelp, and a more effective way to measure what resonates with their audiences. “Brand advertisers appreciate Yelp’s ability to help them reach high-intent consumers with relevant and effective content.

Sports 383

Sports Point of Sale Entertainment Customer Experience 383

Modern Restaurant Management

DECEMBER 16, 2021

We expect restaurants to place more emphasis on these things given increased competition in the space as operators aim to increase brand loyalty both internally and externally. Brooklyn Dumpling House just opened and they're already franchising the idea. When you come for pick up, you are designated a "locker" and code.

2022 450

2022 Food Supply Back of House Kitchen Safety 450

Modern Restaurant Management

SEPTEMBER 30, 2020

Restaurants that aren't already offering some kind of loyalty program should consider creating one, especially as consumers' grip on their wallets have tightened. Restaurants with a loyalty program should also highlight the benefits while remarketing to guests. Small Business Recovery. percent, which is 16.7

2020 474

2020 Mobile Ordering Guest Recovery Customer Service 474

Modern Restaurant Management

FEBRUARY 18, 2020

Technology-enabled franchises are better positioned to continually evolve to meet guests’ changing expectations. We’re going to see companies come to market with the ability to tap into their security systems and use facial recognition and audio, enabling them to: Identify customers and attach them to loyalty programs.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

DECEMBER 21, 2020

Marketers who already had a text messaging programs in place discovered that consumers actually opened their texts and messages got through (In fact, 97 percent of the time!). Ross Franklin, CEO and Founder of Pure Green Franchise. We are implementing new ways of reaching people instead of waiting for people to come to us.

2020 450

2020 Online Ordering Customer Experience Cash Management 450

7 Shifts

FEBRUARY 8, 2024

You’ll also gain powerful data into your guests’ behavior and preferences, which you can feed back into your marketing efforts or your loyalty program. Point-of-sale, inventory, loyalty, online ordering, and marketing software rolled into one app — just to name a few. Get a Demo 6. Apple | Android 12.

Management 367

Management Management Operations Mobile Ordering 367

7 Shifts

FEBRUARY 8, 2024

You’ll also gain powerful data into your guests’ behavior and preferences, which you can feed back into your marketing efforts or your loyalty program. Point-of-sale, inventory, loyalty, online ordering, and marketing software rolled into one app — just to name a few. Get a Demo 6. Apple | Android 12.

Management 352

Management Management Operations Mobile Ordering 352

7 Shifts

AUGUST 18, 2024

Buying into a franchise can be a good option because it provides support and brand recognition. Another option is to look into government programs that might offer financial assistance for small businesses. Recommended Reading: 22 Advertising Ideas Driving Guests To Tables 14. End with a launch party!

Bar 370

Bar License Email Marketing Customer Service 370

Modern Restaurant Management

DECEMBER 13, 2019

The complete platform — Thanx Ordering — helps merchants accelerate the growth of their direct ordering revenue with deep CRM and loyalty integrations and a truly omnichannel approach to capturing digital orders. ” “Restaurants can easily spend six- or seven-figures building custom digital ordering experiences.

Mobile Ordering 251

Mobile Ordering Catering POS Online Ordering 251

Next Restaurants

JUNE 30, 2021

If you conclude a franchise agreement , then this network most likely has a coach who will bring you up to date and can help you through the entire process. Let’s Talk About Advertising. You can start a new restaurant without advertising, but it is unlikely to stay in the market. They will tell you about all the nuances.

Bar 103

Bar Seasonal Menu Advertising Restaurant Law 103

Indoor Media

OCTOBER 2, 2017

Whether your restaurant is primed for business breakfasts, ladies who lunch, family dinners, or late night eats, here are six keys to increase loyalty to your restaurant. Reward Programs That Don’t Suck. When it comes to reward (or loyalty) programs, you can go old school or get techy. Who ARE these people, anyway?

Loyalty Program 78

Loyalty Program Email Marketing Customer Service Social Media 78

Restaurant365

NOVEMBER 19, 2019

In addition, more than half of smartphone users report using their phones to take advantage of special deals, rewards, or loyalty programs from restaurants. The more locations a brand or franchise has, the harder it is to create a consistent dining experience. Balancing costs of providing delivery with a profitable bottom line.

2020 92

2020 Operations Mobile Ordering Social Media 92

Sling

JULY 4, 2021

23) Start A Customer Loyalty Program. Customer loyalty is the measure of a consumer’s willingness to do repeat business with your company or brand and is an essential part of making your restaurant a success in the 21st century. Not sure how to go about creating your own program? Set up a loyalty points system.

Marketing 78

Marketing Social Media Loyalty Program Food Truck 78

Apicbase

JUNE 20, 2022

You can do many things as a franchisor to improve your chances of building a thriving restaurant franchise. Even if you’ve ticked all the right boxes and executed every step of the restaurant franchise playbook to perfection, your ability to attract and retain strong franchisees is essential to your success. John van Kooten.

Recruiting 52

Recruiting Franchise Franchising Website Management 52

The Restaurant Times

SEPTEMBER 22, 2021

Be consistent with your social media management and tell the customers about special promotions or events, loyalty programs, gift cards, and other restaurant news. . Having a strong online presence simply means being available for your customers 24×7 without having to pay for expensive media advertising billboards. .

Social Media 59

Social Media SEO Website Management Online Ordering 59

Restaurant365

DECEMBER 4, 2020

The more locations a brand or franchise has, the harder it is to create a consistent dining experience. Restaurateurs already using social media with their brands should consider expanding into other areas like social media advertising, text and email marketing, or loyalty programs.

2021 78

2021 Operations Mobile Ordering Social Media 78

Modern Restaurant Management

DECEMBER 28, 2020

With technology at the forefront of restaurant operations, we think there will be an increase in branded mobile apps along with a rise in loyalty programs. I predict we'll see foot-traffic studies rise in importance as a method to measure advertising success for QSR brands. Raquel Rosenthal, CEO, Digilant.

2021 576

2021 Mobile Ordering Kitchen Safety Loyalty Program 576

Apicbase

JUNE 16, 2023

To calculate sales per labour hour: Sales Per labour Hour = Total Revenue / Total Labour Hours By tracking sales per labour hour, you can identify areas where you can improve productivity, such as by optimising staffing levels, improving training and development programs, or streamlining processes. Restaurant Financial Metrics 17.

Point of Sale 52

Point of Sale Inventory Waste Employee Relations 52

Modern Restaurant Management

DECEMBER 28, 2020

And while they have little choice but to embrace third-party delivery services, doing so puts another brand in control of their customer and risks eroding customer loyalty. Ross Franklin, CEO and Founder of Pure Green Franchise. Operators are going to have to get creative in how they continue to foster those customer relationships.

2021 497

2021 Kitchen Safety Food Safety Mobile Ordering 497

Modern Restaurant Management

DECEMBER 31, 2019

Restaurants will likely continue to offer innovative benefits like free or discounted education, or other programs such as our managing partners program, which allows managers to run their own locations. With the launch of Yelp’s LIVES program nationwide, health and hygiene inspection scores are now at diners’ fingertips.

2020 346

2020 Kitchen Safety Consumer Goods Food Safety 346