Modern Restaurant Management

AUGUST 17, 2020

Forty percent of those surveyed in the US and 39 percent in the UK said they would feel safer if they could view the menu from their mobile device, while 35 percent in the US versus 31 percent in the UK would like to be able to pay in the same manner. COVID-19 Consumer Dining Trends. Mixed take-out bag.

2020 493

2020 Mobile Ordering Loyalty Program Food Safety 493

Modern Restaurant Management

SEPTEMBER 30, 2020

More than half of survey respondents said they will order more than usual, with only one in 10 saying less than usual. Followed (not surprisingly) by restaurants and delivery drivers following proper safety protocols, price, and ease of ordering from the restaurant. How Comfortable are Diners? Primary reasons for dining out less.

2020 474

2020 Mobile Ordering Guest Recovery Customer Service 474

ChowNow

SEPTEMBER 16, 2020

Today, amidst varying local regulations around social distancing, and a restaurant industry trying to stay afloat, diners remain unsure of which restaurants in their area are open and accepting orders. Bring in new diners with these strategies, including using multiple restaurant ordering channels. Create a digital menu.

Social Media 370

Social Media Online Ordering Mobile Ordering Download 370

7 Shifts

FEBRUARY 8, 2024

The ripple effects of the pandemic continue: the National Restaurant Association finds that off-premises dining continues to happen much more frequently than before, with 66% of consumers more likely to order takeout in 2023 than they were before the pandemic. ChowNow ChowNow is a customized online ordering app for restaurants.

Management 367

Management Management Operations Mobile Ordering 367

7 Shifts

FEBRUARY 8, 2024

The ripple effects of the pandemic continue: the National Restaurant Association finds that off-premises dining continues to happen much more frequently than before, with 66% of consumers more likely to order takeout in 2023 than they were before the pandemic. ChowNow ChowNow is a customized online ordering app for restaurants.

Management 352

Management Management Operations Mobile Ordering 352

Modern Restaurant Management

JULY 1, 2020

Review mentions of “Back-owned” (and related terms) also skyrocketed, up 426 percent, as people look to support and surface these businesses to the community. In early June, we've seen diners seated come back substantially – now down 57 percent compared to pre-pandemic levels. Yelp's Economic Impact Report.

2020 450

2020 Travel Food Safety Consumer Goods 450

Modern Restaurant Management

APRIL 2, 2020

Restaurant employees can apply online to receive a one-time, $500 check to use toward bills, including housing, transportation, utilities, childcare, groceries, medical bills and/or student loans. The Foundation will administer the grants, offered on a first-come, first-served basis. Live in the U.S., an overseas U.S. state or territory.

Healthcare 516

Healthcare Employee Relations Online Ordering Customer Service 516

EATER

MAY 26, 2021

Tea rooms declared themselves with roadside signs, advertised in early guidebooks, and occasionally employed eye-catching mimetic designs like a giant steam-spouting rooftop coffee pot. The Handy Landing Tea Room and Store in Weirs Beach, New Hampshire | weirsbeach.com. If you happened to be traveling from Washington, D.C. The Ashland Museum.

Back of House 329

Back of House Advertising Travel Small Business 329

Modern Restaurant Management

DECEMBER 28, 2023

Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Chicago is the city that plans orders ahead the most, followed by Los Angeles, San Francisco, Houston, Atlanta, Dallas, Denver, and Philadelphia! Holiday Hangovers : On the days after holidays like St.

2024 474

2024 2023 Food Order 2013 474

Social Hospitality: Restaurants

MAY 6, 2020

Four Seasons New York: Housing Healthcare Pros. “We are fully mobilized and doing all we can to support as many people as possible during this difficult time.” Amidst the current COVID-19 pandemic, there is a lot of negativity online and in the news. Hotel Trundle Shares Stories of Happiness. Thank you @FourSeasons.

Hospitality 388

Hospitality Airlines Healthcare Hotels 388

Modern Restaurant Management

JUNE 12, 2020

To shine the spotlight on the immediate opportunities that exist for all Americans to find employment at franchised restaurants of an iconic brand that holds a unique place in people’s daily lives, Dunkin’ is launching its first-ever national advertising campaign aimed at recruitment.

Franchise 420

Franchise Franchising Food Safety Kitchen Safety 420

Modern Restaurant Management

OCTOBER 16, 2019

World’s First Mobile Restaurant Powered by Advanced Robotics. unveiled the world’s first mobile restaurant powered by robotic technology, top video and photo. unveiled the world’s first mobile restaurant powered by robotic technology, top video and photo. Ono Food Co. Ono Food Co.

Food Truck 317

Food Truck Customer Service Customer Experience Front of House 317

Modern Restaurant Management

FEBRUARY 6, 2020

In partnership with Alberta restaurateur, Samira Shariff, the brand’s first Canada location will open in Edmonton in the coming months, the first of five locations planned in the province over the next eight years. Giorgio Minardi and Naheed Shariff. Founded in Beverly Hills, Calif. locations, whether joining us on vacation or business travel.

Franchise 383

Franchise Franchising Fast Casual 2019 383

ChowNow

AUGUST 8, 2019

It’s not surprising that in the age of online ordering, pizzerias are uniquely poised to profit. Online ordering grows order volume and size , increases revenue, boosts efficiency , and fosters customer loyalty. However, you’re also probably all too familiar with the hefty online ordering fees (up to 40% of each order!)

Online Ordering 170

Online Ordering Ordering Mobile Ordering Back of House 170

Indoor Media

JANUARY 16, 2025

From hand-tossed dough to house-made sauces, thoughtfully sourced toppings, to the perfect bake, your product is the fastest way to inform customers that you know what you’re doing. When your pizza stands out, it enhances your entire operation and keeps customers coming back for more. And we’re not talking about sausage and mushrooms.

Website Management 78

Website Management Customer Experience Back of House Customer Service 78

Modern Restaurant Management

DECEMBER 13, 2019

On special appeal, the Board vacated the judge’s order, and remanded the case to the judge with instructions to approve the settlement agreements. This edition of MRM News Bites features NLRB, IHOP, Fourth, Ordermark, Chica’s Tacos, Thanx, Chowly and EZCater, Corner Bakery, Fountainhead Taproom and PourMyBeer and Epson America.

Mobile Ordering 251

Mobile Ordering Catering POS Online Ordering 251

Modern Restaurant Management

JANUARY 9, 2020

“Over the past few years, we’ve focused on becoming a total access brand by growing our delivery business, expanding our online ordering and mobile channels and enhancing the in-store experience by introducing drive-thrus, kiosks and technology-centric solutions for operations,” Bendel said. Brands, Inc. Brands, Inc.

Fast Casual 282

Fast Casual Online Ordering Customer Service Employee Relations 282

Modern Restaurant Management

FEBRUARY 28, 2020

With so many amazing new dining and entertainment experiences emerging around the world, it feels good to be a part of that revolution and to bring something unique back to San Diego.” Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. “I found inspiration on my travels.

Coaching 419

Coaching Point of Sale Customer Experience Retail 419

Social Hospitality: Restaurants

MAY 6, 2020

Four Seasons New York: Housing Healthcare Pros The Four Seasons Hotel in Manhattan is providing free rooms to doctors, nurses and other medical personnel. “We are fully mobilized and doing all we can to support as many people as possible during this difficult time.” Thank you @FourSeasons.

Hospitality 195

Hospitality Airlines Healthcare Hotels 195

Restaurant365

JULY 24, 2020

Shelter-in-place orders, dine-in restrictions and diners’ hesitation to eat out have combined to prompt restaurants to shift their focus to takeout and delivery. Sometimes called a virtual restaurant, virtual kitchen or cloud kitchen, a ghost kitchen is a food-service business that serves customers exclusively through online orders.

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

Modern Restaurant Management

DECEMBER 12, 2019

Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. More Tropical in Colorado. Tropical Smoothie Cafe signed two multi-unit franchise agreements to develop 38 new cafes across the state of Colorado, including a 27-unit deal and an 11-unit deal.

Franchise 275

Franchise Franchising Loyalty Program Book 275

BNG Point of Sale

APRIL 22, 2020

Handheld POS Systems Are A Popular Option For Mobile Businesses, Learn More About How They Work. Own a restaurant that requires a mobile point of sale system? Curious what value they can bring to your mobile business? The investment in a good handheld POS System to improve your mobile business is one without regrets.

POS 86

POS Loyalty Program Point of Sale Mobile Ordering 86

Focus POS

OCTOBER 7, 2019

With a smaller, lighter, portable tablet platform, your staff can take orders and process payments from anywhere in your establishment, and they will have at their fingertips the power to boost sales and customer satisfaction. Orders placed on tablets are transmitted directly to the kitchen, resulting in faster prep times.

Point of Sale 76

Point of Sale Mobile Ordering POS Back of House 76

Cheetah

SEPTEMBER 10, 2019

Before visiting each establishment, go to their website, read their restaurant reviews, analyze the type of advertising they use. Also jot down important technical details, like the seating capacity, the number of diners at different times, customers’ demographics, their dwell-time and order size, even if just approximate.

Kitchen Safety 87

Kitchen Safety Front of House Advertising Website Management 87

MadMobile

APRIL 20, 2023

TikTok users from MGH found that 36% of TikTok users have visited or ordered food from a restaurant after seeing a TikTok video about that restaurant, and 45% said they’d be interested in visiting a restaurant in a different state based on a TikTok video. Social media forever changed the restaurant industry and will continue to do so.

Social Media 98

Social Media Online Ordering Customer Experience Back of House 98

Touch Bistro

JULY 15, 2021

Whether you’re opening your very first business or you’ve got half a dozen venues to your name, creative restaurant marketing is vital to attract new diners and to ensure your regulars keep coming back again and again. and adding a reservation or online ordering widget. Define Your Brand Identity. Wix, Squarespace, etc.),

Marketing 77

Marketing 2021 Email Marketing Social Media 77

The Restaurant Times

AUGUST 23, 2021

From placing orders by phone to directly ordering via apps, ordering from restaurants has undergone a revolutionary shift, especially post COVID-19. In the pre-COVID times, online ordering was used to compliment the dine-in services of restaurants. 5 Ways Online Ordering System Enhance Restaurant Sales.

Online Ordering 59

Online Ordering Ordering Mobile Ordering Food Order 59

Squirrel Systems

FEBRUARY 24, 2021

Tip: Keep the menu simple to make it easier to take orders, and be efficient with using ingredients. Tip: Get a separate online ordering website up and running. Squirrel and its partners have online ordering solutions that you can stand-up in less than 48 hours with zero up-front cost.

Operations 52

Operations Online Ordering Mobile Ordering Website Management 52

BNG Point of Sale

APRIL 22, 2020

Handheld POS Systems Are A Popular Option For Mobile Businesses, Learn More About How They Work. Own a restaurant that requires a mobile point of sale system? Curious what value they can bring to your mobile business? The investment in a good handheld POS System to improve your mobile business is one without regrets.

POS 52

POS Loyalty Program Point of Sale Mobile Ordering 52

Restaurant365

MARCH 30, 2020

Using existing staff to do delivery “in-house” While using your staff for delivery may seem like the obvious choice, there are many regulatory, overhead, labor cost, and menu factors to consider. You will need to line up some new policies and systems before starting your own in-house delivery service.

Delivery 78

Delivery Operations Insurance Cash Management 78

The Restaurant Times

JANUARY 18, 2023

Independent platforms, such as online ordering platforms, rewards programs, food delivery, and customer relationship management systems (CRM), should work together to offer a seamless experience. Technology is crucial to the success of modern restaurants. Usually, the central system is a point-of-sale (POS) system. for managing phone calls,

Operations 52

Operations Loyalty Program Point of Sale Online Ordering 52

The Restaurant Times

APRIL 19, 2021

They are part of a relatively new type of mobile business which caters to customers at various locations. Starting a food truck provides multiple advantages at once, especially pertaining to cost and mobility. Both the front-of-the-house and back-of-the-house operations are carried out in the same place in a food truck.

Food Truck 52

Food Truck Kitchen Safety Front of House Food 52

Touch Bistro

JULY 1, 2021

Now, more than ever, restaurants are leaning into online ordering as a way to streamline takeout and delivery, and help their businesses recover from the impact of the pandemic. Get TouchBistro Online Ordering. Third-Party Online Ordering Apps vs. Direct Online Ordering. Third-Party Online Ordering Apps.

Online Ordering 52

Online Ordering Ordering Back of House Front of House 52

The Restaurant Times

NOVEMBER 15, 2021

Train your employees on how to properly handle curbside orders and take payment. You can also set expectations with your drive-thru personnel regarding how long orders should take to finish. Online Ordering. Guests were already flocking to internet ordering even before COVID-19 struck. Source: Unsplash.

Loyalty Program 52

Loyalty Program Online Ordering Social Media Point of Sale 52

Touch Bistro

AUGUST 20, 2021

Having a restaurant rewards program benefits your business in two major ways: it incentivizes repeat business and increases your average order value. Because your customers are already familiar with and like your restaurant, it’s not an uphill battle to get them to come back. Increasing order size. Boosting repeat business.

Loyalty Program 52

Loyalty Program Point of Sale Online Ordering Customer Experience 52

The Restaurant Times

DECEMBER 6, 2021

Develop a timeless restaurant brand identity that resonates with your target demographic and they’ll keep coming back and bring their friends along. Every restaurant focuses on these elements in order to reflect its ideals to the market. You’re essentially creating the image you’ll project in a given environment.

Social Media 52

Social Media Loyalty Program Customer Service Customer Experience 52

Clover - Restaurants

JUNE 20, 2024

Your menu should, in turn, reflect your restaurant’s theme and offer guests plenty of variety without overtaxing your back-of-house staff. Your menu should, in turn, reflect your restaurant’s theme and offer guests plenty of variety without overtaxing your back-of-house staff. Is there space for outdoor dining?

License 52

License Front of House Back of House POS 52