Remove promotion-codes
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Customer Experience in the Restaurant Industry: Reflections and Predictions through an AI Lens

Modern Restaurant Management

By automating customer data collection from a wide range of sources and shaping that data into unified – and actionable – customer profiles, Chipotle improved customer loyalty in the following ways: Communications tailored to individual consumer’s preferences, including suggestingproducts and add-on purchases, providing coupon code (..)

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Delivery Fraud: Fighting Scams to Protect Your Restaurant

Modern Restaurant Management

A big one is promotion abuse. Platforms will use promotions to incentivise different stakeholders, including consumers, drivers and restaurants. When done on a large scale, this wastes the platform’s marketing budget and eventually leads them to cut down on promotions, slowing order volumes for restaurants.

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Beyond the Menu: Maximizing the Use of QR Codes

Modern Restaurant Management

The evolution of the QR code has been something of a full-circle journey since it exploded on the global scene a little more than a decade ago. Just when it seemed QR codes might go the way of the pager or MySpace, improvements in design were followed soon after by the pandemic. Could you be getting more out of your QR codes?

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Kindness Is on the Menu in Cleveland

Modern Restaurant Management

Values-in-Action is a Cleveland-based, non-profit that empowers students and adults to build communities of kindness, caring and respect through programs that teach, promote, and provide skills and tools to enable individuals to make positive, values-based decisions every day. "It is the seed from which all good things grow.

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Smarter, Faster, More Human: Why AI and Automation Are Transforming Restaurants

Modern Restaurant Management

Customize promotions—shifting from blanket discounts to personalized offers that actually drive revenue. Instead of broad discounts that eat into profit margins, personalized promotions target the right guest with the right offer at the right time. Contactless ordering and AI powered recommendations. But what’s next?

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How ‘Phygital’ Marketing Improves Customer Engagement for Restaurants

Modern Restaurant Management

Customer engagement is guaranteed to increase as customers interact with your restaurant through a dedicated mobile app or QR code system. Mobile apps and QR codes provide targeted messages and unique promotions to customers, which helps create brand awareness and makes your restaurant a household name in the community.

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Restaurant Giants Declare War on Digital Chaos

Modern Restaurant Management

Dynamic QR codes exemplify this approach, serving as a standardized solution that can instantly connect diners with menus for easier ordering, customer receipts for faster checkout, and loyalty rewards for return visits — all while maintaining consistent experiences across every location through centralized management.