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In 2025 and beyond, restaurant executives should be on the lookout for increasing point-of-sale (POS) systems attacks, AI-powered social engineering tactics, and greater supply chain cyber vulnerabilities. As more diners continue to choose onlineordering, delivery platforms will become an increasingly attractive target for cyberattackers.
Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2025. When consumers order more food online, it’s clearly good for business – but it can also make it harder for businesses to manage inventory.
2025 is almost here, and one thing is clear for every restaurant owner. Reviews are a key to ensuring new customers keep walking through your doors and legions of SEO experts are focused on ranking your website higher on Google Search Results and becoming Local SEOs to rank your Restaurant higher on Google Maps. Here’s how: 1.
Onlineordering has transformed the restaurant industry, turning what was once a convenience into an absolute necessity. In 2025, the US online food delivery market is expected to reach $424.9 Customers expect to browse menus, place orders, and pay for their meals with just a few taps of their phones.
Knowing which tools your business needs can feel daunting, so weve organized the best restaurant technology tools of 2025 into eight key categories that cover every aspect of running a restaurant. Is onlineordering inefficient? Experiencing over-ordering or last-minute shortages? Are labor costs too high?
4 Reasons Why You Cant Ignore Restaurant Marketing in 2025 Restaurant marketing in 2025 isnt just a nice-to-haveits a necessity. Heres why ignoring restaurant marketing in 2025 is a mistake you cant afford to make: 1. Today, customers rely on Google searches, online reviews, and social media to decide where to eat.
Diners want the convenience of ordering, booking, and engaging with their favorite restaurants straight from their phones. Why Restaurant Apps Matter in 2025 Consumer habits are evolving, and convenience is at the heart of it. Beyond mobile ordering, restaurant apps support operations in ways that were never available before.
After reading this article, you will realize that reviews are your most valuable online asset, and leaving them unattended is unthinkable. This isnt a suggestion or helpful tipits a must-do in 2025. Next, add a Leave a Review button on your website that directly links to your Google review page. We all do it. Leave us a review!
Time Management: 80% of tasks completed often come from 20% of the effort. Its significantly more cost-effective to keep your regulars walking through the door than it is to get a new customer every time you take an order. Customers earn rewards by meeting thresholds you define, whether its the number of orders or total dollars spent.
89% of people do dining research on their phones, so if you’re not making the most of your online presence, you're missing out on a huge opportunity. The good news is there are plenty of ways to engage in local marketing, both online and offline. Local restaurant marketing can help you reach your target audience more effectively.
An onlineordering system is table stakes for every restaurant these days. But if you're still on the fence about implementing online food ordering software at your establishment, take a look at some of the latest stats from the National Restaurant's Association's 2025 State of the Restaurant Industry Report.
According to SOCi's 2025 Consumer Behavior Index, a significant shift is underway in how consumers discover restaurants. The 2025 CBI shows that Gen Z bounces between an average 3.6 ” Modern Restaurant Management (MRM). Are we at the end of the "Just Google It" era? “This shift is already happening. .
If you’re like me, chances are you’ve probably ordered food online or through an app at least once in the last couple of weeks. We’re not alone — market research company Frost & Sullivan projects that online/mobile ordering will be a $200 billion dollar industry by 2025.
The restaurant industry is rapidly evolving, and mobile food ordering is at the center of this transformation. In 2025, convenience and speed continue to drive customer expectations, reshaping how people choose and receive their meals. In a world where every second counts, mobile food ordering is experiencing exponential growth.
For a deeper dive into brand messaging, strategy, and authenticity, creating unified guest experiences, and the orchestration of physical and experiential touchpoints, Modern Restaurant Management (MRM) magazine reached out to The Plaid Penguin’s Founder and Sir Idea Man Joe Haubenhofer. Having a digital presence is critical.
From AI-driven ordering systems to smart inventory tools and contactless dining experiences, today’s innovations are reshaping how restaurants operate, serve customers, and stay competitive. In 2025, staying ahead means more than great food—it means leveraging the right tech to boost efficiency, reduce costs, and elevate the guest experience.
“With almost 40 million alcoholic drinks sold weekly in America’s casual dining chains, small $ gains per beverage order can very quickly add up to some serious revenue gains. 92 percent of respondents said they intend to purchase equipment online more frequently going forward. The Appeal of Coupons and Discounts.
Key Trends How Independent Restaurant Operators Are Winning in 2025 Top tech trends from the 2025 Restaurant Technology Outlook Reportand how to take action If youre an independent restaurant operator, the question isnt if you should upgrade your technologyits how fast. In 2025, 34% say they definitely will, up from 30% last year.
The idea of purchasing Dining Bonds seemed to strike a chord with the public as a way to provide much needed financial support in order to help restaurants stay in business. SevenRooms launched Contactless Order & Pay, streamlining the in-restaurant ordering and payments experience for guests.
Influencer partnerships are key to your 2025 restaurant marketing strategy. Did you know Nations Restaurant News found that nearly 55% of millennials and 38% of all age groups have visited a restaurant or ordered food online after seeing the restaurant on TikTok? Repurpose it in your email marketing and even on your website.
In 2025, these ten must-have technologies will be essential for staying competitive, efficient, and relevant in a crowded market. These systems allow restaurant operators to track sales, manage inventory, process payments, and generate reports in real-timeall from any device with an internet connection.
Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Contactless ordering and delivery, curbside pick-up and socially distanced patio seating are just a few of the amenities featured at Holsom that balances safety and convenience of its guests.
Running a successful restaurant in 2025 means more than just great food—it requires smart financial decisions. This guide breaks down 28 proven strategies that help cut unnecessary expenses, streamline operations, and boost profitability—whether you manage a small café or a multi-location chain. Food cost control is crucial.
” In order to commit to an effective rollout system-wide, Wing Zone will introduce the new brand at five corporate locations in Las Vegas before implementing at other locations across the country. Since its founding in 2003, the brand has celebrated over 125 openings in 22 states, with an overall goal of opening 600 restaurants by 2025.
Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. In addition, Clark served as General Manager for Taco Bell Canada, where she delivered record double digit same store sales growth for two years in a row. – and beyond.”
The widget can be installed on a coffee shop’s website to inform customers of live wifi speed and reliability. Mobile ordering app Orda partners with DoorDash. The app allows customers to order and pay at coffee shops, as well as receiving rewards from their purchases. billion by 2025.
The Unlimited subscription costs US $13 per week and allows customers to order unlimited coffee and tea beverages at seven of the roaster’s locations. Sucafina will offer IMPACT-verified shipments in early 2023, and plans to verify all of its direct supply chains by 2025. Go Get Em Tiger launches new weekly beverage subscription.
Marco says the acquisition will help to facilitate rapid growth and global brand expansion, with all management, activities, and contracts at the company to remain unchanged. Customers can place orders for 10lb (4.5kg), 20lb (9kg), or 30lb (13.5kg) bags on its website. Middleby Corporation acquires Marco Beverage Systems.
The quick-service restaurant (QSR) industry has always been fast-paced and ever-changing, but 2025 marks a pivotal year of transformation. QSR Trends in 2025 The QSR landscape in 2025 is characterized by significant changes that go beyond operational efficiencies. Another key trend is menu diversification.
According to a study, the online food delivery market will be worth $200 Billion by 2025. While cloud kitchens have stable dynamics and a multitude of benefits, we have outlined some common mistakes that operators must avoid in order to level up the delivery-only restaurant game. Common Mistakes That Can Ruin Your Ghost Kitchen.
Square is better for small businesses like flower shops or specialty stores, thanks to its simple setup, and basic tools for payment and inventory management. Its inventory management feature provides real-time tracking and sends automated low-stock alerts.
If you’re wondering if your shared kitchen project would be eligible for funding, there’s a ton of information on the government website. It will facilitate packing, storing, and preparing shipments of frozen seafood and other products for retails and online sales. Develop an online marketplace for goods produced in the kitchen.
With smart food ordering — meaning leveraging tech for inventory management and vendor selection — operators can cut down on food waste by 80%. For 62% of restaurants , automation could help fill critical gaps in managingorders. 84% of diners look up the menu online before choosing a restaurant. billion by 2028.
And more and more often, whether we realize it or not, it’s also where we’re ordering our food. The Food Corridor powers cloud kitchens with booking and management tools How does a cloud kitchen work? Customers orderonline on food delivery apps (such as Grubhub, Doordash, etc.) What’s behind the cloud kitchen trend?
The winners of The 3rd GCA were generated by a combination of voting from consumers on the official website (70 percent) and elections from the members of The American Food Association and The 3rd GCA Committee (30 percent). Please refer to the full list at the appendix below or the GCA’s official website. New York, NY.
Digital marketing is the key to your success in 2025. This makes it vital to improve your online presence and take advantage of the latest digital marketing trends. As the online arena continues to change and evolve, staying on top of new trends is essential. These are people who have smaller but highly engaged audiences.
” Key capabilities for the implementation include an integrated drive-thru solution, mobile order takers for line busting, a synchronized kitchen display system to interface with the POS, and an open API, which enables the integration of best-of-breed solutions directly to the POS platform. Papa John's International, Inc.,
As consumers ramp up their event planning, operators should continue to leverage connected technology solutions to ensure the event booking and management process is streamlined and as user-friendly as possible. The more seamless this experience is for customers, the more likely they are to order through a venue today and in the future.
1122 Main St, Napa, CA 94559 Phone: 707-224-6328 Visit Website. 1425 1st St, Napa, CA 94559 Phone: 707-252-1022 Visit Website. 500 Main St G, Napa, CA 94559 Phone: 707-254-9690 Visit Website. 1026 1st St, Napa, CA 94559 Phone: 707-254-8006 Visit Website. Please keep in mind that special orders will not be accommodated.
Looking ahead, the brand’s development goal is to have 500 locations open and operating by the end of 2025. VROMO teamed up with DoorDash to give restaurants the ability to better manage their own delivery operations. Chicken Salad Chick Gets Aggressive. Ford's Garage Expanding.
This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features trends in off-premise, coffee wars, the AI lifeline, the return of lunch, and how teens spend their dollars. More than 60 percent say they’re ordering off-premises more often than a year ago. Older adults still prefer in-person ordering.
We have this business that were trying to run and be successful and sustainable, but were also part of the Black community, says Jones, whose sauce is sold in Walmart, Target, and Amazon as well as direct to consumers online and in grocery stores across the U.S. In 2021, it pledged to spend $2 billion on Black-owned businesses by 2025.
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