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As digital transactions become ubiquitous, businesses across all sectors are embracing innovations that reshape the way they interact with customers. In 2025, the restaurant industry will continue to adapt to these payment innovations, with a focus on eliminating cash transactions and prioritizing seamless, digital payment methods.
Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2025. When consumers order more food online, it’s clearly good for business – but it can also make it harder for businesses to manage inventory.
Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2025. Restaurants are already experimenting with using AI to handle drive through orders to allow human employees to focus on customer interactions in the restaurant.
From smarter ordering systems to food that travels better, here’s what pizzeria owners can expect in the year ahead. AI: Optimizing Operations and Enhancing Customer Experience Artificial intelligence is increasingly finding its way into pizzeria operations, and 2025 will be a year of experimentation and testing for many brands.
While overall interest in AI-driven restaurant features remains low, loyalty is increasingly influenced by personalized promotions, according to the Summer 2025 Consumer Trends Report from Provoke Insights in collaboration with Modern Restaurant Management (MRM) magazine.
Despite economic concerns, diners consistently demonstrate a commitment to supporting restaurants, according to TouchBistro's 2025 American Diner Trends Report. Minimizing Menu Price Increases : Just because diners are still eating out and ordering in, does not mean they are happy about higher menu prices.
Diners want the convenience of ordering, booking, and engaging with their favorite restaurants straight from their phones. Why Restaurant Apps Matter in 2025 Consumer habits are evolving, and convenience is at the heart of it. Beyond mobile ordering, restaurant apps support operations in ways that were never available before.
per share for the onlineordering and payment company just four years after Olo went public. 03, 2025 Facebook Twitter LinkedIn Olo is being taken private at $2 billion. Its core product is onlineordering, but it has expanded into marketing and customer engagement as well as payment processing.
The research found that businesses worldwide – particularly restaurants – intend to experiment more in 2025, especially with customer retention programs like loyalty, as they face the triple challenge of sustained high inflation, shrinking consumer wallets and the need to raise prices across the board.
2024 By the Numbers and Looking to 2025 Restaurant leaders representing more than 6,200 locations shared 2024’s top challenges and opportunities and their 2025 priorities in Restaurant365's annual industry survey.
This has led to many perks for consumers, such as reduced wait times, contactless ordering, and more personalized offers and rewards. percent from 2025 to 2033 and reach US$ 345.6 The market is influenced by evolving consumer lifestyles, the growth of digital ordering, and consumer demand for convenient and affordable dining.
New data fom restaurant tech platform Toast, reveals how restaurants can prepare for another busy Valentine’s Day in 2025. Despite inflation concerns, InMarket’s new 2025 Valentine’s Day Survey found that 65 percent of those celebrating the holiday do not intend to change their plans based on higher prices.
trillion by 2025. Around 950 million mobile users make online mobile payments , leading to the rise of pay-at-table technology. This allows diners to use a smartphone to scan a QR code at the table, which will take them to a digital menu where they can order and pay before the food even arrives.
Innovative tech tools, like AI, can improve forecasting, inventory management, scheduling, customer service, marketing, and many other essential business tasks. Today’s tech tools automate repetitive and time-consuming tasks, including order processing, inventory management, product reorders, and online customer service inquiries.
13, 2025 Facebook Twitter LinkedIn It was one of three DoorDash acquisitions announced this year. It will become part of DoorDash’s Commerce Platform, which offers things like websites and onlineordering that are aimed at boosting restaurants’ first-party digital sales. By Timothy Inklebarger and Joe Guszkowski on Jun.
11, 2025 Facebook Twitter LinkedIn DoorDash also unveiled AI-powered ad targeting. These ads will direct back to a restaurants’ DoorDash ordering page. In the future, they could also link to a restaurants’ own website if they use DoorDash’s Storefront onlineordering system, Samolis said. By Joe Guszkowski on Jun.
Managing orders from multiple delivery apps can quickly overwhelm restaurant staff and disrupt service flow. In this article, we’ll explore how Lavu’s delivery integration simplifies operations and helps restaurants deliver a faster, more accurate customer experience in 2025. Do you work with more than one delivery partner?
As we move through 2025, this integrated system enables restaurants to manage every transaction—from onlineorders to in-store purchases—through a single, seamless platform. The company’s products include an award-winning mobile point-of-sale, onlineordering, payment processing and accounts payable suite.
23, 2025 Facebook Twitter LinkedIn Ancient grains like spelt/farro, quinoa, and sorghum have received a lot of culinary buzz in recent years. Zero-waste, high-fiber snack bars Food What operators should know about ancient grains Sponsored content from our partner Furmano’s on Jul. That doesn’t mean it’s not expensive there.
adults in February 2025 representing the U.S. Here are some key takeaways: Each generation discovers and researches restaurants differently, with younger generations relying more on online review platforms and social media. Nearly 60 percent of diners pay close attention to menu prices while they ponder what to order.
17, 2025 Facebook Twitter LinkedIn DoorDash now offers services like reservations and advertising. Photo: Shutterstock Once upon a time, DoorDash was a spoke on a big wheel of restaurant ordering channels. But now DoorDash is stepping into some of those direct ordering channels, too. Is that a good thing for restaurants?
From AI-driven ordering systems to smart inventory tools and contactless dining experiences, today’s innovations are reshaping how restaurants operate, serve customers, and stay competitive. Digital Ordering Systems If you are still scheduling shifts with pen and paper, 2020 is the year to change that.
From Menu to Momentum: Connecting Menu Innovation to Real Business Impact How To Ensure Your Menu Innovation Hits Today’s guests crave more than just a meal. Whether it’s new flavors, diet specific or just something they haven’t tried before that excites them, menu innovation is key to meeting evolving consumer choices.
As we approach 2025, its crucial to understand the trends and predictions that will shape the future of dining. This guide provides an in-depth analysis of the anticipated developments in the restaurant industry for 2025, offering insights to help operators navigate the changing landscape. and 3.4%, aligning with typical annual trends.
27, 2025 Facebook Twitter LinkedIn Jeff's Bagel Run has 15 units open, expecting to reach 30 by the end of the year. Jeff had nailed bagel making by then, and started selling his bagels online, using social media. “The By Lisa Jennings on Jun. Photo courtesy of Jeff's Bagel Run. But I was having fun.” We’d sell out.
Feature-rich mobile POS systems have evolved to processing orders, sending tickets to the kitchen, providing detailed reporting and offering thorough inventory and business management. Digital innovations remain the leading factor in changing the way people make and receive payments. The Future of POS.
In 2025, staying competitive means embracing digital payment trends. The Cashless Restaurant Revolution: Why Restaurants Are Going Cashless in 2025 In the ever-evolving landscape of the restaurant industry, the concept of not leading with a “pay with cash” option has emerged as a transformative trend.
From self-order kiosks to real-time kitchen display systems, digital solutions are reshaping the way these restaurants operate. In this post, we’ll explore how leveraging the right technology can significantly cut down wait times and elevate the customer experience in 2025. Perfect for serving more guests with fewer staff. The impact?
A Look into the Growth of OnlineOrdering and Food Delivery. Customers can now easily order food online and have it delivered to their homes within the shortest time possible. In fact, the growth rate for online food ordering and restaurant delivery has been over 20% over the last five years.
The coffee chain started a formal sales process for its China division in May 2025, which CEO Brian Niccol claims has attracted strong investor interest. While the 2025 arabica harvest is advancing in key areas, experts told Reuters that lots of cherries have fallen to the ground in some places. Ethiopia’s estimates rise to 10.6
We look forward to continuing to innovate and find ways to make ordering plant-based at Taco Bell even more accessible at a great value,” said Taco Bell Corp Chief Food Innovation Officer Liz Matthews. We have long been a haven for vegans and vegetarians, who replace meat for beans on almost any of our menu items.
Grubhub launched its latest report, "State of the Plate", looking at trends across the more than half a million orders placed a day. Methodology: Grubhub took a look at order trends on its platform from January 1 – June 20, 2020, as compared to the same timeframe in 2019 to find the top items rising in popularity so far.
Hey restaurant innovators, its time to talk digital and tech trends! The Big Picture: Modest Growth, Major Opportunities Digital sales grew 3% year-over-year and 4% over the last three years, signaling stabilization in ordering channel patterns. But heres the kicker: Its not just about offering onlineordering.
“With almost 40 million alcoholic drinks sold weekly in America’s casual dining chains, small $ gains per beverage order can very quickly add up to some serious revenue gains. 92 percent of respondents said they intend to purchase equipment online more frequently going forward. Deals are central to summer events.
With so many options available in 2025, finding a solution that fits your restaurant’s unique needs is essential. Use this guide to make the best choice you possibly can, and to innovate your restaurant’s workflow in no time. Online integration. What Is Restaurant POS Software?
The real competition happens online, where attracting diners requires innovation, engagement, and a mouthwatering digital presence. If a diner always orders vegan dishes, they should receive updates on vegan specials. Offer exclusive discounts on app-based orders. Use trending hashtags to increase visibility.
million 60kg bags in 2025/26, Indonesia may be poised to surpass its production volumes in the coming years – but both the government and private sector would need to provide ample support and resources. Top stories of the week Mon, 19 May – China’s George Jinyang wins the 2025 World Brewers Cup. billion 2024 revenue.
The idea of purchasing Dining Bonds seemed to strike a chord with the public as a way to provide much needed financial support in order to help restaurants stay in business. SevenRooms launched Contactless Order & Pay, streamlining the in-restaurant ordering and payments experience for guests.
In 2025, these ten must-have technologies will be essential for staying competitive, efficient, and relevant in a crowded market. In 2025, POS systems will continue to evolve with advanced features like integrated customer loyalty programs, order-ahead capabilities, and even insights to optimize menus and pricing.
A more optimistic economic future as uncertainty decreases Despite current woes, the food and beverage industry is optimistic about its future as predictions for 2025 suggest that concern about economic uncertainty will drop from 20 percent to 16 percent. percent year-over-year, compared to 0.4 percent for QSR restaurants.
The location is already offering onlineordering for pickup and delivery through the Curry Up Now App and is already seeing a very healthy out the door and catering business. – and beyond.” This opening marks the first Curry Up Now outpost in the region and continues the brand’s aggressive, rapid nationwide expansion.
The brand’s commitment to each guest service experience is the focal point of upcoming menu innovation, value-based choices, and a portfolio of new organic food and beverage educational content. Upon entering flip’d, visitors can order from a digital kiosk or directly at the counter. flip'd by IHOP.
Businesses and workplaces can purchase bulk orders through UCC Direct. The new platform also includes low minimum order quantities for smaller businesses. Women-owned Via Guatemala Coffee launches online. Vietnam to replant more than 107,000ha of coffee trees by 2025. UCC Coffee launches new wholesale ecommerce platform.
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