Modern Restaurant Management

APRIL 8, 2025

While overall interest in AI-driven restaurant features remains low, loyalty is increasingly influenced by personalized promotions, according to the Summer 2025 Consumer Trends Report from Provoke Insights in collaboration with Modern Restaurant Management (MRM) magazine.

2025

ChowNow

FEBRUARY 13, 2025

Knowing which tools your business needs can feel daunting, so weve organized the best restaurant technology tools of 2025 into eight key categories that cover every aspect of running a restaurant. Is online ordering inefficient? Do you lose money due to food waste? Experiencing over-ordering or last-minute shortages?

2025

ChowNow

FEBRUARY 21, 2025

Diners want the convenience of ordering, booking, and engaging with their favorite restaurants straight from their phones. Why Restaurant Apps Matter in 2025 Consumer habits are evolving, and convenience is at the heart of it. Beyond mobile ordering, restaurant apps support operations in ways that were never available before.

2025

Modern Restaurant Management

DECEMBER 18, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2025. Restaurants are already experimenting with using AI to handle drive through orders to allow human employees to focus on customer interactions in the restaurant.

2025

ChowNow

FEBRUARY 12, 2025

4 Reasons Why You Cant Ignore Restaurant Marketing in 2025 Restaurant marketing in 2025 isnt just a nice-to-haveits a necessity. Heres why ignoring restaurant marketing in 2025 is a mistake you cant afford to make: 1. Today, customers rely on Google searches, online reviews, and social media to decide where to eat.

2025

ChowNow

FEBRUARY 12, 2025

A well-crafted email can remind a past guest to stop by again, encourage reservations for a new seasonal menu, or even boost online orders with a limited-time discount. A well-timed email with a special offer, new menu item, or exclusive promotion can be the nudge they need to place another order.

Email Marketing

ChowNow

JANUARY 23, 2025

Its significantly more cost-effective to keep your regulars walking through the door than it is to get a new customer every time you take an order. Think about it: your regulars already know what you offer, love your food, and trust your service. All you have to do is keep them happy. And when you do?

2025

ChowNow

FEBRUARY 28, 2025

Are you doing all the right thingsserving amazing food, delivering top-notch service, crafting perfectly balanced drinksbut the tables still arent filling up like they should? Youre delivering a great dining experience, yet foot traffic remains inconsistent, online engagement is low, and new customers arent coming in as often as youd like.

2025

ChowNow

FEBRUARY 5, 2025

After reading this article, you will realize that reviews are your most valuable online asset, and leaving them unattended is unthinkable. This isnt a suggestion or helpful tipits a must-do in 2025. After a dine-in experience or an online order, you can send friendly messages asking customers for feedback. We all do it.

2025

Restaurant Business

JULY 25, 2025

25, 2025 Facebook Twitter LinkedIn Breakfast customers have different priorities on weekdays and weekends. Photo: Shutterstock Value, convenience and food quality are the three big drivers that will draw consumers into a restaurant for breakfast. By Patricia Cobe on Jul.

Mobile Ordering

Modern Restaurant Management

NOVEMBER 25, 2024

Although dynamic pricing is a staple in industries like travel and hospitality, its application in fast food is uncharted territory. They were asked to place an order from an online restaurant. Key Study Insights As participants placed orders from identical menus, RMS used eye-tracking technology to track where they focused.

Pricing

7 Shifts

OCTOBER 22, 2024

89% of people do dining research on their phones, so if you’re not making the most of your online presence, you're missing out on a huge opportunity. Whether through supporting local charities or participating in food drives, local restaurants can become go-to places for customers who want to support their community.

Marketing

Modern Restaurant Management

JULY 29, 2025

In order to address ongoing economic strains, more restaurant operators are choosing to strategically use technology and data to become "smarter, not smaller." The TouchBistro 2025 State of Restaurants Report revealed that 99 percent of operators are spending more on labor. A prime example can be seen in labor management.

Loyalty Program

Modern Restaurant Management

JULY 28, 2025

There is an opportunity for restaurants that can modernize in a way that meets the needs of the diner while simultaneously overcoming food, labor, and technological challenges to run more predictable and profitable businesses. It certainly isn’t an easy proposition – but a holistic approach to restaurant modernization is critical.

Menu

Restaurant Business

JULY 3, 2025

per share for the online ordering and payment company just four years after Olo went public. per share for the online ordering and payment company just four years after Olo went public. 03, 2025 Facebook Twitter LinkedIn Olo is being taken private at $2 billion. By Jonathan Maze on Jul. Photo courtesy of Olo.

Leadership

Lavu

JUNE 26, 2025

The restaurant industry is rapidly evolving, and mobile food ordering is at the center of this transformation. In 2025, convenience and speed continue to drive customer expectations, reshaping how people choose and receive their meals. In a world where every second counts, mobile food ordering is experiencing exponential growth.

Mobile Ordering

SpotOn

JUNE 17, 2025

An online ordering system is table stakes for every restaurant these days. But if you're still on the fence about implementing online food ordering software at your establishment, take a look at some of the latest stats from the National Restaurant's Association's 2025 State of the Restaurant Industry Report.

Online Ordering

Modern Restaurant Management

JANUARY 31, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news of dramatic Valentine's Day shift, best food scenes, and the evolution of c-store foodservice. restaurants and retailers are facing a challenging 2025, according to a recent presentation by Fitch Ratings at the 2025 ICR Conference. .”

Marketing

Modern Restaurant Management

MAY 30, 2025

In recent years, the food service industry has undergone a rapid transformation of automation and increased technology usage. This has led to many perks for consumers, such as reduced wait times, contactless ordering, and more personalized offers and rewards. percent from 2025 to 2033 and reach US$ 345.6

Fast Casual

Modern Restaurant Management

DECEMBER 31, 2024

2024 By the Numbers and Looking to 2025 Restaurant leaders representing more than 6,200 locations shared 2024’s top challenges and opportunities and their 2025 priorities in Restaurant365's annual industry survey.

Franchise

EATER

MAY 14, 2025

Wonho Frank Lee Ryan Bailey of Kato in LA says more square footage has actually helped operations A version of this post originally appeared on May 14, 2025, in Eater and Punchs newsletter Pre Shift , a biweekly newsletter for the industry pro that sources first-person accounts from the bar and restaurant world.

Seating

Squirrel Systems

FEBRUARY 13, 2025

In 2025, one of the most powerful tools at your disposal will be your Point of Sale (POS) system. POS Systems: The All-in-One Solution for Restaurant Operations In 2025, POS technology is more advanced than ever before, offering all-in-one solutions that integrate various aspects of restaurant management.

2025

Modern Restaurant Management

FEBRUARY 13, 2025

New data fom restaurant tech platform Toast, reveals how restaurants can prepare for another busy Valentine’s Day in 2025. Despite inflation concerns, InMarket’s new 2025 Valentine’s Day Survey found that 65 percent of those celebrating the holiday do not intend to change their plans based on higher prices.

2024

Modern Restaurant Management

MARCH 3, 2025

Social media, online reviews, and delivery platforms make digital branding just as important as physical branding. For instance, in many cases, the first time someone sees your logo will be online, so it better look just as good on an iPhone as it does on a giant sign. They understand the experience is just as important as the food.

Social Media

Lavu

JULY 25, 2025

Whether you’re serving corporate lunches or private events, building a successful restaurant catering business requires more than just great food — it takes planning, streamlined operations, and the right technology. People already love your food, so why not capitalize on it and offer catering services as well? What’s next?

Catering

SpotOn

MAY 21, 2025

At the 2025 National Restaurant Association Show , one thing became clear: restaurant tech is entering a new era. We also heard positive feedback on Picked for You, an AI-powered tool we recently launched that recommends menu items during online ordering. Last year , AI dominated the conversation. They want results.

2025

Restaurant Business

JULY 8, 2025

deals this week as fast-food pizza chains work to reverse stubbornly weak sales. deals this week as fast-food pizza chains work to reverse stubbornly weak sales. 08, 2025 Facebook Twitter LinkedIn Domino's will let customers get any pizza for $9.99. By Jonathan Maze on Jul. Photo courtesy of Domino's. price point.

Leadership

Lavu

JULY 11, 2025

As we move through 2025, this integrated system enables restaurants to manage every transaction—from online orders to in-store purchases—through a single, seamless platform. The company’s products include an award-winning mobile point-of-sale, online ordering, payment processing and accounts payable suite.

POS

SpotOn

JANUARY 13, 2025

The January 2025 Los Angeles wildfires are some of the most destructive in California history. Turn off online ordering  If you’re closed or scaling back your operations, turn off online ordering. 💡 If you use SpotOn Order, learn how to disable online ordering with SpotOn Knowledge Base.

Online Ordering

Modern Restaurant Management

JULY 9, 2025

Rising Food Costs Are Straining Restaurant Finances According to TouchBistro's 2025 State of Restaurants report , food costs remain the number one source of financial strain for restaurant owners, with 26 percent citing it as their biggest financial challenge. Seven Reasons to Make Business Credit a Priority 1.

Cash Management

EATER

MARCH 27, 2025

adults in February 2025 representing the U.S. Here are some key takeaways: Each generation discovers and researches restaurants differently, with younger generations relying more on online review platforms and social media. Nearly 60 percent of diners pay close attention to menu prices while they ponder what to order.

Social Media

Restaurant Business

JULY 9, 2025

Zero-waste, high-fiber snack bars Food What operators should know about ancient grains Sponsored content from our partner Furmano’s on Jul. 23, 2025 Facebook Twitter LinkedIn Ancient grains like spelt/farro, quinoa, and sorghum have received a lot of culinary buzz in recent years. To learn more, click here.

Operations

TRG Restaurant Consulting

DECEMBER 22, 2024

As we approach 2025, its crucial to understand the trends and predictions that will shape the future of dining. This guide provides an in-depth analysis of the anticipated developments in the restaurant industry for 2025, offering insights to help operators navigate the changing landscape. and 3.4%, aligning with typical annual trends.

2025

Lavu

JULY 4, 2025

From self-order kiosks to real-time kitchen display systems, digital solutions are reshaping the way these restaurants operate. In this post, we’ll explore how leveraging the right technology can significantly cut down wait times and elevate the customer experience in 2025. Perfect for serving more guests with fewer staff. The impact?

2025

Lavu

JULY 11, 2025

Managing orders from multiple delivery apps can quickly overwhelm restaurant staff and disrupt service flow. In this article, we’ll explore how Lavu’s delivery integration simplifies operations and helps restaurants deliver a faster, more accurate customer experience in 2025. Do you work with more than one delivery partner?

POS

Lavu

APRIL 25, 2025

Running a successful restaurant in 2025 isnt just about serving great food and offering good serviceit also requires the right technology behind the scenes. Whether its managing inventory, handling online orders, or running loyalty programs, the right integrations can turn your POS system into a powerful tool for efficiency.

POS

Lavu

MAY 23, 2025

Thinking about launching your own deli in 2025? With the growing demand for fresh, made-to-order meals and local favorites, starting a deli can be a smart and rewarding business move. Food trends come and go, but the classic sandwich stands the test of time. Youre not alone. Look at the area where you plan to open your deli.

2025