Goliath Consulting

JUNE 28, 2025

Beyond labor savings, robotics also helps meet increasing hygiene expectations and throughput demands ( Middleby, 2024 ; FastCasual, 2021 ). P-Robo speeds up pasta preparation while maintaining consistent quality ( Goliath Consulting, 2024 ; Middleby, 2024 ). Middleby.com , 16 July 2024. Chowbus.com , 2024.

Front of House 195

Front of House Operations 2025 2024 195

Modern Restaurant Management

MARCH 20, 2024

Scaling and Attracting Investors To effectively scale a multi-unit restaurant business in 2024, courting investors is often necessary. To build consistency, establishing clear systems and processes is a key imperative – whether it’s the tech stack (POS systems) or in operations (labor efficiency, food waste).

2024 450

2024 Cash Management Food Sustainability 450

Modern Restaurant Management

NOVEMBER 19, 2024

” According to a 2024 global survey by Lightspeed, 45 percent of consumers are taking part in solo sit-down meals, and a further 34 percent categorize the experience as a form of self care – citing the peace and quiet of the meal and the opportunity to partake in people-watching as top priorities to get out of the experience.

Customer Experience 450

Customer Experience Fine Dining Seating Catering 450

Modern Restaurant Management

SEPTEMBER 3, 2024

By focusing on key technologies like point-of-sale (POS) systems, local dining businesses can maximize their investments and position themselves for success in a digital-driven industry. Additionally, look for POS systems offering robust security features to protect sensitive customer and business data.

Loyalty Program 458

Loyalty Program POS Online Ordering Customer Experience 458

Modern Restaurant Management

APRIL 17, 2025

A major milestone in our evolution came in October 2024 when Tock was acquired by American Express and began the process of working toward a unified future in hospitality with our sister brand Resy. 3 According to a guest’s lifetime reservations in Resy proprietary data, as of September 2024.

Reservations 251

Reservations Fine Dining 2024 2023 251

Modern Restaurant Management

APRIL 10, 2024

But if last year was any indicator, restaurant operators are on the road to relief in 2024. In 2024, we expect these trends to shape the restaurant sector. In 2024, restaurants should make the dining-out experience worth the price tag. And despite warnings of an imminent recession at the end of 2022, the U.S. Coffee in 2023.

2023 492

2023 Point of Sale Loyalty Program 2024 492

Modern Restaurant Management

APRIL 14, 2025

61 percent of kiosk users say they want to see more kiosks in restaurants – up from 57 percent in 2024 and 36 percent in 2023. That number rose to 57 percent in 2024, and now stands at 61 percent in 2025 – a clear signal that kiosks are just a trend, but a guest expectation. Diners are willing to embrace voice AI.

Loyalty Program 332

Loyalty Program 2025 Mobile Ordering Fast Casual 332

Modern Restaurant Management

DECEMBER 31, 2024

This final edition of Modern Restaurant Management (MRM) magazine's Research Roundup for 2024 features news of operator challenges and priorities, delivery trends, wages and hourly worker considerations. This is according to a survey conducted by TD Bank at the 2024 Restaurant Finance and Development Conference in Las Vegas, Nevada.

Franchising 221

Franchising Franchise 2024 Mobile Ordering 221

Modern Restaurant Management

OCTOBER 4, 2022

percent of payments by 2024. Here are just a few examples of how IoT devices are making that change possible: Connected Point of Sale (POS) Systems. Many people don’t realize POS systems are IoT, but if it's connected to a network, it's the definition of IoT. Mobile POS. They’re expected to make up 51.7

Point of Sale 505

Point of Sale Mobile Ordering Cash Management Customer Experience 505

Lavu

NOVEMBER 29, 2024

Accessibility in digital menus is no longer optional – it’s a legal requirement in 2024 under the ADA. Related video from YouTube 2024 Accessibility Standards for Digital Menus The 2024 updates focus on making digital menus more inclusive and easier to use. adults with disabilities. These standards align with WCAG 2.1

2024 78

2024 Mobile Ordering Online Ordering Customer Service 78

Lavu

JULY 11, 2025

Cloud-Based POS Systems are transforming how restaurants operate by enabling remote management, faster updates, and seamless integration with other tools. Cloud-based POS systems are transforming the restaurant industry by addressing common challenges like outdated technology, inefficiencies, and data management issues.

POS 78

POS Management Management Mobile Ordering 78

Modern Restaurant Management

MAY 27, 2025

More recently, Panda Restaurant Group disclosed a March 2024 data breach that compromised driver's license numbers and other personal information of nearly 240,000 current and former employees. This committee can ensure that legal compliance and insurance requirements are built into everyday operations.

Insurance 282

Insurance Document Employee Relations 2023 282

Modern Restaurant Management

JANUARY 31, 2024

Will 2024 be a comeback year for restaurants? Despite challenges including inventory costs, commission fees and staff turnover, many restaurant owners are expressing optimism about moving forward, according to TouchBistro’s 2024 State of Restaurants Report. I think automation will be the biggest trend of 2024.

Online Ordering 508

Online Ordering 2024 Website Management 2023 508

Modern Restaurant Management

NOVEMBER 21, 2024

We saw this play out just weeks ago when Hurricane Milton swept through Florida in early October 2024, following closely on the heels of September's Hurricane Helene. Modern POS terminals can now run on backup power and temporary internet connections, letting staff keep serving customers even when local networks are spotty.

Technology 221

Technology Food Supply Small Business Events 221

Modern Restaurant Management

OCTOBER 1, 2024

According to a 2024 Toast survey, one of the biggest challenges for restaurant operators is managing the administrative aspects of their business, from juggling multiple service channels and locations to effectively leveraging guest data. " A mishmash of strong digital features? Or all tools on one platform?

Bar 449

Bar Operations Back of House Front of House 449

Restaurant Business

JUNE 6, 2025

2024 was a tough year for restaurants. But it wasn’t quite so bad for fast-casual concepts , which outpaced other categories with 9% growth in 2024, according to Technomic. By Heather Lalley on Jun. 06, 2025 Facebook Twitter LinkedIn Chipotle rose to No. Segment leader Chipotle Mexican Grill rose to No. Have consumers moved on?

Fast Casual 147

Fast Casual Leadership 2025 2024 147

Modern Restaurant Management

OCTOBER 9, 2023

Insights from transactional POS data specific to locations and customer segments can help operators assess where item sensitivities are low or high, indicating which items might have further pricing opportunities and which don’t. Combined, this approach will undoubtedly help restaurants enter 2024 stronger.

Pricing 482

Pricing 2023 2019 2022 482

Lavu

MAY 9, 2025

Finding the best restaurant POS system isnt just about taking ordersits about unlocking smarter ways to run your business. From real-time inventory tracking to mobile ordering and multi-location management, the right POS helps restaurants grow faster and operate more efficiently. What POS does Gordon Ramsay Use?

POS 78

POS Loyalty Program Mobile Ordering Food Truck 78

7 Shifts

SEPTEMBER 9, 2024

By day three, they could learn about customer service standards and how to use the POS system. For instance, on day one, focus on introducing the employee to the team and the restaurant layout. While thorough training is important, it’s also essential to get employees into their roles quickly.

2024 335

2024 Social Media Insurance Leadership 335

Modern Restaurant Management

SEPTEMBER 30, 2024

Shifting Consumer Patterns Require Restaurants to be Data-driven and Nimble 2024 has already seen shifts in how and when consumers make a purchase. The digitization of the store, from a kiosk to the menu boards to the POS at the counter, continues to provide data about dining experience.

2025 450

2025 Fast Casual Food Customer Experience 450

SpotOn

APRIL 1, 2025

Empower servers to sell more with handhelds The outside area is further from the kitchen and the POS, which means a server on the patio has to do a lot more running around to keep tables happy. A handheld POS can help. It's a portable POS device that fits in an apron and lets servers take orders and payments at the table.

Seating 98

Seating Outdoor POS Seasonal Menu 98

Harbor Touch

MARCH 18, 2025

With a POS system like SkyTab and solid accounting software, you can track it all without losing your mind. A restaurant POS system like SkyTab, though, has no upfront cost, just $29 per month. For his SkyTab POS, he deducts the $29 monthly fee as an ongoing expense. Credit card tips pull from your POS system.

Point of Sale 138

Point of Sale POS Restaurant Law Equipment 138

Lavu

FEBRUARY 14, 2024

Running a Bar: 7 Key Features You Need to Become The Best Bar POS System in 2024 In the bustling world of hospitality, the backbone of a bar’s success lies in its operational efficiency and customer satisfaction. At the forefront of this achievement is the POS software, a pivotal technology that has transformed how bars operate.

POS 166

POS Bar Point of Sale Front of House 166

Modern Restaurant Management

APRIL 3, 2024

Statista’s market insights forecast the global cost of cybercrime will increase from $9.22T in 2024 to $13.82T in 2028. The average cost of a data breach in 2023 was almost $4.5 million, a figure that’s more than 15% higher than just three years prior.

Email Marketing 512

Email Marketing Small Business Point of Sale Franchising 512

Lavu

APRIL 25, 2025

Setting up a POS system for a restaurant in 2025 isnt just about installing machinesits about finding the right tools to help your business run smoothly. The right POS setup can make it easier to take orders, manage staff, track sales, and keep customers happy. Why It Matters : Modern POS systems are more than payment tools.

POS 78

POS 2025 Loyalty Program Cash Management 78

7 Shifts

JULY 25, 2024

Research and compare different online ordering platforms and other point-of-sale (POS) systems like Toast, TouchBistro, and Square. With an expected annual growth rate of 4.57% from 2024 to 2029, meal kits provide an opportunity to increase revenue and reach more customers.

2024 243

2024 Loyalty Program Point of Sale Online Ordering 243

Modern Restaurant Management

FEBRUARY 26, 2024

Restaurateurs are sometimes stuck using this pricing structure because it is the only one offered by their point-of-sale (POS) software provider. This should be a crucial element in deciding your business’s POS. trillion in 2024. Restaurateurs should never begrudgingly sign a contract they don’t agree with.

Audits 402

Audits Franchising Franchise Pricing 402

Modern Restaurant Management

APRIL 17, 2024

Unfortunately, there is a lot of food waste in restaurants and a good restaurant food costing software takes in data from a POS and can help with this issue. The survey was commissioned by HungerRush and conducted by Dynata in March 2024 of 1,000 U.S. One is through their restaurant management software. consumers 18 years and older.

Pricing 493

Pricing Loyalty Program Customer Experience Consumer Goods 493

Restaurant Business

JUNE 5, 2025

Continue to Site >>> Menu Michelin-starred chef and owner of Konro arrested on domestic battery charges Newsletter Search Restaurant Business Search Login Subscribe Newsletter Login Subscribe Topics Consumer Trends Food Beverage Emerging Brands Operations Technology Marketing Workforce Leadership Financing Data Top 500 Chains Top 100 Independents Future (..)

Fast Casual 147

Fast Casual Leadership 2025 Loyalty Program 147

Modern Restaurant Management

DECEMBER 20, 2023

– Patterson & Company CPA Founder & President Bob Patterson As I reflect on the restaurant industry's journey in 2023 and look ahead to 2024, it's evident that the demand for cutting-edge tech in the restaurant sector is on a steady rise. And by the time Q4 is reported in January 2024, it will likely be down.

2023 492

2023 Loyalty Program Mobile Ordering Consumer Goods 492

Modern Restaurant Management

AUGUST 16, 2023

With integrated point-of-sale (POS) systems, the entire dining process is streamlined, from when customers order to when they pay for their meals. POS systems offer a multitude of benefits for businesses, including: Streamlined operations by automating various tasks such as sales transactions, inventory management and reporting.

Loyalty Program 419

Loyalty Program Mobile Ordering Dietary Restrictions Customer Experience 419

Modern Restaurant Management

NOVEMBER 27, 2024

An 'Out of the Ordinary' Year for Independents 2024 was an “out of the ordinary” year for independent restaurants, according to TouchBistro's 2025 State of Restaurants Report. Tipping Models Despite ongoing wage discussions, 63 percent of restaurants reported no changes to their tipping practices in 2024.

2025 221

2025 Loyalty Program 2024 Back of House 221

Chowly

DECEMBER 9, 2024

Chowly 2024 Recap Growing Together with Independent Restaurant Operators 2024 has been a year of growth, innovation, and connection at Chowly. Explore The post Chowly 2024 Recap: Growing Together with Independent Restaurant Operators appeared first on Chowly.

2024 59

2024 Operations Workshop Leadership 59

7 Shifts

JULY 20, 2024

With 7shifts, you can build staff schedules in minutes, integrate with your POS to forecast labor needs, and monitor sales and labor performance over time. For new and expanding businesses, using restaurant management software can save you significant amounts of money.

2024 221

2024 Cash Management Inventory Waste 221

Lavu

MARCH 7, 2025

effective March 31, 2024) introduced stricter encryption and anti-phishing measures. Tools like cloud-based POS systems simplify the process by automating updates and securing payment data. took effect on March 31, 2024, new measures like stronger encryption standards and anti-phishing protections were introduced.

POS 78

POS Guest Recovery Document Audits 78

Modern Restaurant Management

DECEMBER 2, 2019

By 2024, global digital gift card sales are projected to hit $698.2 Starbucks, for example, rewards users who order through the brand’s mobile app, while brands such as DSW have a points system seamlessly integrated into their POS systems. per card, according to the National Retail Federation (NRF).

Point of Sale 341

Point of Sale Email Marketing Loyalty Program Mobile Ordering 341

7 Shifts

SEPTEMBER 6, 2024

Phil Gadd, owner of The Loaf Bakery, said their company saved on labor costs by 4% when they used 7shifts with their POS system. For example, overstaffing during slow periods can increase labor costs unnecessarily, while understaffing during busy times can lead to poor service, affecting customer satisfaction and sales.

2024 195

2024 Seasonal Menu Inventory Audits 195