Remove 2023 Remove Mobile Ordering Remove Ordering
article thumbnail

2025 Restaurant Payment Trends and Predictions

Modern Restaurant Management

Mobile payment solutions such as apps like Apple Pay, Google Pay, and other mobile wallets will become even more commonplace in restaurants, allowing customers to pay via their smartphones or wearable devices. However, this increase in digital ordering and card-not-present transactions has skyrocketed their processing rates.

2025 447
article thumbnail

Value Is the New Battleground for Loyalty

Modern Restaurant Management

based diners who recently ordered from a QSR, fast-food or fast-casual chai also found that value is about more than just price. Diners are looking for a better overall experience, from streamlined ordering to more inviting restaurant environments. The survey of 1,500 U.S.-based For the third year in a row, consumers want more kiosks.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Revolutionizing Restaurants: Embracing Tech Solutions in a Challenging Labor Market

Modern Restaurant Management

According to the National Restaurant Association (NRA), as of October 2023 eating and drinking places were 14,000 jobs below their February 2020 level. Physical menus are being replaced by the increased use of mobile-centric applications, such as restaurant apps and QR codes. Given that three-quarters of U.S.

Marketing 450
article thumbnail

Restaurant Giants Declare War on Digital Chaos

Modern Restaurant Management

One location might offer seamless mobile ordering, while another struggles with glitchy payment systems, creating inconsistencies that can frustrate customers and impact revenue. Elevate Operations from Adequate to Excellent Over a third (38 percent) of operators say their restaurant was not profitable in 2023.

article thumbnail

Bridging the Gap: Integrating Legal and Insurance Considerations into Restaurant Cybersecurity Response

Modern Restaurant Management

In today's digital landscape, restaurants have become prime targets for cybercriminals who take advantage of potential entry points from point-of-sale systems, online ordering platforms, customer databases, loyalty programs and third-party delivery services. In January 2023, Yum!

Insurance 282
article thumbnail

MRM Research Roundup: Holiday Spending, Franchise Optimism, and Pickle Energy

Modern Restaurant Management

However, the industry has renewed optimism, driven by the adoption of digital and mobile ordering, menu creativity and heightened expectations around AI. Similarly, 59 percent of respondents believe mobile apps that offer easy online ordering will have the greatest impact on operations over that same time period.

Franchise 221
article thumbnail

How to Build a Food Delivery App for Your Restaurant

The Rail

As customers increasingly turn to online ordering for convenience and safety, restaurants must adapt to stay competitive. from 2023 to 2030. Real-time order tracking. Admin Panel : Order management system to track and manage orders in real time. Order assignment and status updates.

Delivery 147