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Why Data Is the Secret Ingredient for Successful Loyalty Programs

Modern Restaurant Management

Elevating Loyalty Programs with Branded Merchandise With fierce competition for customer attention and more restaurants utilizing loyalty programs, picking the right rewards can make or break a program. This is where the hidden hero of loyalty programs comes in: branded merchandise.

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Improve Your CX and Reduce Operating Costs with a Simplified Payments Strategy

Modern Restaurant Management

And more than 65 percent of companies surveyed say they are increasing their CX spending in 2023 by an average of 24 percent. And they want to use one unifying and consistent payment method whether they are paying for drinks, food, merchandise, greens fees, spa treatments, or event tickets: sometimes all within one resort property.

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Could Surge Pricing Actually Make Fast Food Better?

EATER

The company has not yet announced further details on exactly how dynamic pricing will impact consumers, though it hopes that the new menu boards will “drive immediate benefits to order accuracy, improve crew experience and sales growth from upselling and consistent merchandising execution,” Tanner said on an earnings call.

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How Walmart Got Its Hands on the Coolest Pantry Brands

EATER

In 2023 alone, Walmart sold more than $264 billion in groceries, more than double the sales of its two closest competitors combined. By 2023, after Fly By Jing had grown, solidifying its supply chain and hiring more employees, Gao had decided she was ready for Walmart.

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Coffee News Recap, 27 Jan: Proud Mary Coffee to sell Panamanian Gesha for US $150 per cup, PRF El Salvador to host 2023 Salvadoran Barista Championship & other stories

Perfect Daily Grind

Alliance for Coffee Excellence announces 2023 auction dates. The 2023 auction line up includes 13 Cup of Excellence auctions, four Private Collection auctions, and one Pilot Project. Growing Coffee in the Face of Climate Change to air on YouTube on 8 February 2023. The agency also expects the 2023/24 harvest season to hit 54.9

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2024 Outlook: Restaurant Trends and Challenges, Part One

Modern Restaurant Management

” – Dean Drako, CEO of Eagle Eye Networks 2023 served up a year of resilience and innovation for restaurants, as they adapted to shifting landscapes and embraced new dining paradigms. The data collected will help create future strategies to identify customer preferences influencing a company's sales and marketing strategies.

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Keeping Things Mellow for 50 Years

Modern Restaurant Management

“We completed a rebrand in November 2023 to solidify brand identity and jumpstart us into the next half-century. . “With each new store, it’s like a new chapter in the Mellow story,” Anne Mejia, Senior VP Brand Development at Mellow Mushroom, told Modern Restaurant Management (MRM) magazine.