Sling

MAY 9, 2023

Efficient and effective restaurant operations don’t just happen. In this article, we discuss some of the best ways to improve your restaurant operations and introduce you to the tools that can help make that easier. Table of contents What is restaurant operations? They take purposeful planning and work to build and maintain.

Operations 78

Operations Loyalty Program Food Safety Front of House 78

Modern Restaurant Management

APRIL 11, 2024

Brands find themselves at a pivotal juncture, where they have the opportunity to both captivate customers and secure their loyalty through a thoughtful blend of innovation and tradition. Back-of-house operations also offer significant technological opportunities.

2024 187

2024 Customer Experience Compost Loyalty Program 187

Modern Restaurant Management

MAY 30, 2023

In February 2023, our Revenue Management Solutions (RMS) data analytics team advised on the benefits of attracting and keeping frequent diners. According to our Q1 2023 survey , frequent users were not just visiting QSRs; they planned to keep visiting. But don’t just take our word for it. Why does this matter to your bottom line?

Loyalty Program 195

Loyalty Program Social Media 2023 Download 195

Modern Restaurant Management

OCTOBER 20, 2023

2023 brought new challenges to the table for the restaurant industry, from rising food prices due to inflation to continued disruptions in the supply chain. A Restaurant Pulse Check by Vericast found that nearly half of consumers plan to spend less on dining out in 2023. And as of May 2023, OpenTable is now connecting more than 1.5

Marketing 195

Marketing Loyalty Program Email Marketing Coupons 195

Modern Restaurant Management

AUGUST 16, 2023

However, given the current circumstances surrounding the COVID-19 pandemic, economic instability and impending recession in 2023 , traditional norms are shattered. They can also integrate with loyalty programs and customer relationship management (CRM) systems to further personalize the dining experience.

Loyalty Program 167

Loyalty Program Mobile Ordering Dietary Restrictions Point of Sale 167

Modern Restaurant Management

DECEMBER 26, 2023

In 2023, the restaurant industry experienced a remarkable transformation, driven by the rapid integration of advanced technologies. This helped them improve customer relationships, loyalty, satisfaction, and retention. These adaptations were driven by evolving consumer preferences for convenience and safety.

Dietary Restrictions 122

Dietary Restrictions 2024 Food Safety Food Supply 122

Modern Restaurant Management

MAY 30, 2023

Digital Dining: What Restaurants Need to Know Now In February 2023, our Revenue Management Solutions (RMS) data analytics team advised on the benefits of attracting and keeping frequent diners. According to our Q1 2023 survey , frequent users were not just visiting QSRs; they planned to keep visiting.

Pricing 88

Pricing Loyalty Program Social Media 2023 88

Open for Business

MAY 4, 2023

Make sure your staff training program is on point As Massimo Bottura told The World’s 50 Best Restaurants , “The waitstaff are more than 50% of the experience.” Equip the team with the tools to meet your service standards, including proper etiquette and restaurant industry best practices. Think about your restaurant.

Take-out 78

Take-out 2023 Customer Service Online Ordering 78

Apicbase

DECEMBER 8, 2022

We can, however, tell you that restaurants will have to be more flexible in 2023 than ever to meet customer demand while running ultra-efficient operations. In addition, creating an exceptional customer experience at all touchpoints remains crucial to attracting customers, building loyalty and ensuring a stable revenue stream.

2023 52

2023 Food Supply Online Ordering Kitchen Safety 52

Modern Restaurant Management

OCTOBER 24, 2023

Instead, two recent research reports, The State of Third -Party Delivery and The Biggest Consumer Insights Trends of 2023 (So Far) , shed light on how delivery has become a preferred dining option for many consumers and an important part of the omnichannel restaurant customer journey that brands can’t afford to overlook.

Ordering 195

Ordering Online Ordering Loyalty Program Customer Experience 195

Modern Restaurant Management

DECEMBER 20, 2023

In 2023, the restaurant industry faced several challenges and made some missteps along the way. Some restaurants were slow to adopt contactless payment methods, efficient booking systems, and other tech solutions, which resulted in missed opportunities to enhance guest experiences and operational efficiency.

2023 195

2023 Loyalty Program Mobile Ordering Consumer Goods 195

Modern Restaurant Management

JUNE 29, 2023

Now, almost every restaurant offers delivery, almost every restaurant connects to Ubereats or DoorDash or has an online ordering platform and almost every restaurant uses a reservation system or even a loyalty platform. 2020 fast-tracked the adoption of omnichannel for even the most traditional dine-in establishments.

Hospitality 88

Hospitality Loyalty Program Online Ordering Mobile Ordering 88

Modern Restaurant Management

DECEMBER 19, 2023

. – Frances Allen, President and CEO, Checkers Brand loyalty took priority in 2023. Building these relationships with customers is key to attracting new guests and fostering long-term brand loyalty across locations. – Christine Barone, President, Dutch Bros. – Joe Hand Jr.,

2023 116

2023 Front of House Customer Experience Customer Service 116

Modern Restaurant Management

DECEMBER 16, 2019

Finding and retaining employees remain among the biggest obstacles operators struggle with. From a workforce standpoint as long as the economy keeps growing (even if at a slower pace) and labor markets remain tight, restaurant operators will continue to struggle with finding and keeping enough qualified employees in the new year.

2019 128

2019 Compost Mobile Ordering Point of Sale 128

The Food Corridor

MARCH 27, 2023

These commissary kitchens are sometimes also known as ghost kitchens, shared kitchens , or virtual kitchens with the delivery-only food brands operating within them called virtual restaurants. Therefore, they operate behind the scenes and out of sight. A cloud kitchen provides all of the operational needs of a virtual restaurant.

Kitchen Safety 59

Kitchen Safety Delivery Online Ordering Food Order 59

The Restaurant Times

FEBRUARY 24, 2023

These kitchens don’t have a dining area and can operate with lower overhead costs as compared to a traditional restaurant business model. Since delivery/takeout is often their mode of operation, they can set up camp in less expensive areas. Cloud kitchens can operate with a minimalistic design.

2023 52

2023 Online Ordering Website Management Food Order 52

Modern Restaurant Management

SEPTEMBER 10, 2021

The team at Ike’s Love & Sandwiches, led by CEO Michael Goldberg, Founder Ike Shehadeh, CMO Renae Scott and VP of Development Adam Rinella, will be taking over development, operations, and marketing for all future Bangin’ Buns locations. Rinella is skilled in bringing restaurant ideas into reality.

Franchise 186

Franchise Franchising Food Fast Casual 186

Modern Restaurant Management

JUNE 12, 2020

Through this program, Dunkin’ franchisees have the opportunity to offer their restaurant employees an affordable, flexible and supportive pathway to an associate or bachelor’s degree from SNHU. Taffer’s Tavern has its eyes set on bringing its bar fare andbeverage program to D.C. ” Showing Support.

Franchise 166

Franchise Franchising Food Safety Kitchen Safety 166

Mad Mobile

MARCH 8, 2024

From single-location operations to multi-location restaurant groups, they’re a perfect fit. Card readers – Many of the iPad cases designed for use in the restaurant industry come equipped with swipe, tap, and chip reader functions built in. Check out the full features of each program to compare.

POS 40

POS 2024 Mobile Ordering Loyalty Program 40

Modern Restaurant Management

NOVEMBER 17, 2020

Nearly half of Americans (48 percent) would dine at a restaurant more often if it offered a brand loyalty program (versus 14 percent no and 32 percent maybe). The most important factor for Americans to join a brand loyalty program? Discounts and special offers for future visits (54 percent); free food (27.5

2020 159

2020 Mobile Ordering Online Ordering Merchandise 159

Modern Restaurant Management

APRIL 20, 2021

As consumers ramp up their event planning, operators should continue to leverage connected technology solutions to ensure the event booking and management process is streamlined and as user-friendly as possible. "QSR operators were forced to transform quickly, and the Index reflects some major shifts," said Delaget CEO Jason Tober. "They're

2021 188

2021 Online Ordering Mobile Ordering Guest Recovery 188

Sling

JUNE 19, 2023

In this article, we discuss how to prepare, set up, and operate your bar for potential success. These regulations can sometimes be extensive, rigorous, and expensive to implement, so be sure you understand the hoops you may have to jump through to operate your business. Breaking things down into smaller steps can help.

Bar 78

Bar Employee Relations Advertising Equipment 78

Modern Restaurant Management

MAY 5, 2020

Yelp launched a number of new features to support businesses owners who have adapted their operational models, in addition to giving consumers the ability to better discover businesses that meet their needs. In this edition of MRM News Bites, we have tech investments, new products, charitable endeavors and more. Engage Acquires Boston Market.

Guest Recovery 121

Guest Recovery Food Safety Loyalty Program Point of Sale 121