Remove 2023 Remove Customer Service Remove Tip Distribution
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Revolutionizing Restaurants: Embracing Tech Solutions in a Challenging Labor Market

Modern Restaurant Management

According to the National Restaurant Association (NRA), as of October 2023 eating and drinking places were 14,000 jobs below their February 2020 level. Thanks to these technologies, tasks such as ordering food and paying bills can take place on a self-service basis. Staffing and workforce management tools are also proving useful.

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Back of House, Yet Front-Facing Priority – Restaurant BOH Trends to Monitor in 2023

Modern Restaurant Management

Those areas of your restaurant that aren’t typically seen by customers but directly impact your business. So, even if your customers are unaware of what’s going on behind the scenes, any operational inefficiencies will eventually surface – with potentially dire consequences for your business.

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2023 Outlook: Trends and Challenges Restaurants Will See, Part One

Modern Restaurant Management

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. As mentioned before, this expands the need for loyalty programs, and also demands an agile technology stack that can go where customers are, as well as bring customers in.

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The History of Tipping in Restaurants: The Complicated Past, Present, and Future

7 Shifts

When you dine out at a restaurant, you tip your server. A guest's tip subsidizes wages for most of America's restaurant workers. In most other parts of the world, tips are not expected—and in some cases, it's considered rude to tip. History of Tipping: How did gratuity become integral to our restaurant culture?

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State of the Industry and More Restaurant Research

Modern Restaurant Management

In a State of the Restaurant industry report, the Natiional Restaurant Association sees a return to normal with predicted sales growth in 2023. million by the end of 2023. Competition is heating up : In 2023, 47 percent of operators expect competition to be more intense than last year. "The

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The Cost of B-ing Good

Modern Restaurant Management

We are a breakfast and lunch concept in Cincinnati, Ohio and we have been B Corp certified since January 2023. ” as our ability to staff a kitchen and invite guests into our dining room was replaced with whatever pandemic-friendly forms of food service our creativity could conjure. A combined score of 80 out of 200 is required.

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MRM Research Roundup: Super Bowl and Valentine’s Day 2024 Edition

Modern Restaurant Management

A failure to handle complex orders with speed and accuracy can damage the customer experience for almost half of customers and lead to lost business. However, when it comes to tipping, it seems Cupid missed the memo, and there's a 1.5 This means managing order complexity is crucial for pizza restaurants. The Annual U.S.

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