Modern Restaurant Management

APRIL 4, 2023

According to a recent study conducted by Legion Technologies, 87 percent of managers reported they were stressed or more stressed about staffing than they were last year, with staff shortages being a top concern. The latest WFM technologies utilize artificial intelligence to solve these problems.

2023 167

2023 Customer Experience Restaurant Law Communication 167

Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. A tightly integrated technology strategy will be key to workplace satisfaction and profitability. For part two, click here.

2023 167

2023 Loyalty Program Fast Casual Customer Experience 167

Modern Restaurant Management

DECEMBER 18, 2023

It’s the perfect time to look back on a few things we learned in 2023 – based on recent survey data from our restaurant partners – as well as what we predict for the industry in 2024. The survey also showed 75 percent of respondents expected their labor costs to increase in 2023.

2024 197

2024 2023 Back of House 2022 197

Modern Restaurant Management

JANUARY 10, 2024

Statistics from the National Restaurant Association reveal over 87 percent of operators are likely to hire restaurant staff in 2023, provided they can find qualified applicants. percent below pre-pandemic levels as of the start of 2023, resulting in a staggering 450,000 job openings compared to 2019.

Hospitality 190

Hospitality Operations Dietary Restrictions 2023 190

Bingage

FEBRUARY 9, 2023

Introduction As we step into the new year 2023, Keeping an eye on the trends emerging in the restaurant industry is essential. Growing up with your latest technology trends can give your restaurant a competitive edge and ensure that you serve your customers the best possible experience. Hyper Personalised Marketing 2.0

Customer Experience 98

Customer Experience 2023 Loyalty Program Email Marketing 98

Open for Business

MARCH 1, 2023

More than 87% say they’re likely to hire in 2023 if they can find qualified applicants, according to the National Restaurant Association. Here’s what to know about the restaurant staff shortage and what your restaurant business can do to staff up in 2023. That’s 450,000 job openings compared to 2019.

2023 78

2023 Insurance Front of House Hiring 78

Sling

AUGUST 15, 2023

It combines the simplicity of a calendar view and the easy connectivity of cloud-based technology with a whole host of other features that can help transform roster creation into one of the easiest jobs you’ve got. 4) 7shifts Source: 7shifts.com 7Shifts is an employee roster app for restaurants.

2023 78

2023 Mobile Ordering Sourcing Communication 78

Perfect Daily Grind

MAY 12, 2023

The 2023 WAC finals will take place immediately after this year’s Australian AeroPress Championship, which will be hosted by Fieldwork Coffee. points at 2023 Best of Ka‘ū competition. ZHAW Coffee Excellence Centre opens applications for 2023 Certificate of Advanced Studies. Tim Hortons to launch in South Korea in 2023.

2023 134

2023 Webinar 2030 Workshop 134

7 Shifts

FEBRUARY 8, 2024

Restaurants of today are infused with technology in many new ways, and it’s making a difference. 7shifts provides a cloud-based team management and scheduling solution, allowing owners and managers to schedule restaurant employees , approve shift trades, and communicate with staff from one easy-to-use mobile app. Try 7shifts for free.

Operations 367

Operations Management Management Mobile Ordering 367

7 Shifts

FEBRUARY 8, 2024

Restaurants of today are infused with technology in many new ways, and it’s making a difference. 7shifts provides a cloud-based team management and scheduling solution, allowing owners and managers to schedule restaurant employees , approve shift trades, and communicate with staff from one easy-to-use mobile app. Try 7shifts for free.

Operations 353

Operations Management Management Mobile Ordering 353

Qu

MARCH 31, 2023

Restaurant leaders today find themselves in a rush to optimize every individual part of their operations while overcoming cost pressures, supply chain challenges, and technology proliferation. Sadly, the tower of technology tools is stacked so high that managing the entire system has become burdensome (and exhausting ).

2023 52

2023 Fast Casual Point of Sale Employee Relations 52

Sling

JULY 24, 2023

In addition to scheduling, Sling offers task management and team communication features with notification alerts to keep your entire team on the same page. 13) FoodDocs FoodDocs uses AI technology to help restaurants stay in compliance with food safety regulations. It covers local health codes from the U.S.

2023 78

2023 Management Management Tip Distribution 78

7 Shifts

JUNE 28, 2023

Because of this communication bottleneck, scheduling was a "nightmare," and there was an overall dissatisfaction amongst staff, especially in the front of house, when requesting time off. Chulita doesn't have traditional managers, but lead servers with different managerial responsibilities.

Front of House 195

Front of House 2022 2023 Communication 195

Open for Business

MARCH 1, 2023

If you don’t also use a weekly meeting to communicate about the schedule, some team members may miss it. Software As with everything in 2023, technology offers tools and apps to make scheduling more efficient, less time-consuming, and less prone to errors. It’s practically free.

2023 78

2023 Restaurant Law Communication Outdoor 78

Modern Restaurant Management

DECEMBER 29, 2023

Shortage of Capital for Restaurant Technology As we marched into 2023, interest rates and uncertain economic conditions continued to impact the withdrawal capital from restaurant technology investments. Investments in venture capital had a massive retreat in 2023, hitting the technology sector very hard.

2024 120

2024 2040 2023 2013 120

Perfect Daily Grind

MARCH 3, 2023

ProfilePrint, which uses AI technology to assess and verify the quality and profile of food and beverage ingredients (including coffee) will now work with Louis Dreyfus Company Brasil, Olam Agrícola Ltda (Brazil), and Sucafina Brasil. GoFundBean launches 2023 Bean for Bean mentorship programme. billion over the next 15 years.

2023 126

2023 Certification 2022 Events 126

Chowly

FEBRUARY 23, 2024

Overview In 2023, small restaurant owners faced challenges but stayed strong, supported by loyal customers and robust spending. Additionally, 47% foresee increased reliance on technology to address labor challenges, while 45% acknowledge the need for more employees to meet rising customer demands. million jobs added nationally.

2024 96

2024 Loyalty Program 2023 Point of Sale 96

The Restaurant Times

JANUARY 26, 2023

But as cloud technology developed, the basic POS system transformed into a full-fledged restaurant management system. Top 5 Restaurant POS Features To Look For In 2023 A POS system today is capable of handling employee schedules and clock-ins, data collection for business intelligence, and providing a personalized customer experience.

POS 59

POS 2023 Loyalty Program Point of Sale 59

Open for Business

MARCH 7, 2023

Communication training. Consider introducing the concept of nonviolent communication. Communication. It’s true back of the house employees will not interact much with guests, but they do need to know how to communicate effectively with the whole team.

Training 78

Training 2023 Front of House Back of House 78

Modern Restaurant Management

AUGUST 22, 2023

While it’s promising, it’s not the magic bullet to increase your revenue in 2023. said they planned to utilize some form of AI automation technology. They streamline communication and free up staff while reducing wait time for customers. The numbers are growing among restaurants, too. Take integrated WiFi marketing.

Marketing 167

Marketing Social Media Point of Sale Customer Service 167

Modern Restaurant Management

OCTOBER 30, 2023

Even as QSR employment needs grow (over five million fast-food positions in the US as of 2023) , this important pool of workers is shrinking. Take Advantage of Technology : In addition to scheduling, QSR technology has grown immensely in scope and capability. Technology is a secret weapon in your staffing arsenal.

2000 193

2000 Food Supply Hiring 2023 193

Modern Restaurant Management

FEBRUARY 28, 2023

Some of the most common impediments to employee engagement and retention include: insufficient or improper onboarding processes for new staff, ineffective or even chaotic communication with workers, and little or no acknowledgement of great performance at work. These lead to poor employee experience and often frustration among staff.

Management 193

Management Management Food Safety Communication 193

Modern Restaurant Management

DECEMBER 20, 2022

Over the past year, brands modified expansion strategies, leaned into new technologies and chose to invest more into their employees to keep up with trends, improve operations, win over customers and embrace company culture. They have added technology throughout the restaurant to offset labor hours. The strong will get stronger.

2022 193

2022 Food Supply Point of Sale Dietary Restrictions 193

Modern Restaurant Management

JANUARY 8, 2024

This trend reflects the growing popularity of drive-thru and fast-casual dining, coupled with the demand for digital technologies such as QSR digital signage and QR codes. The future of restaurant businesses will likely involve a hybrid approach, combining the efficiency of technology with the warmth and personal touch of human service.

2024 212

2024 Loyalty Program Cash Management Customer Experience 212

Lavu

SEPTEMBER 29, 2023

According to the National Restaurant Association 2023 Restaurant Industry Forecast , 9 in 10 restaurants are experiencing staffing shortages. This statistic is based on a survey of restaurant operators conducted in January 2023. Encourage open communication and provide frequent feedback and recognition for outstanding performance.

Loyalty Program 166

Loyalty Program Front of House Mobile Ordering Customer Service 166

7 Shifts

OCTOBER 26, 2022

Technology has helped increase the number and frequency of tips since returning to in-person dining. In the past, tips were not common at a drive-thru or pick-up counter; digital ordering technology has prompted tipping in these situations. If anything, tipping has become more prevalent. So what does the future of tipping look like?

Presentation 487

Presentation Tip Distribution Restaurant Law Back of House 487

Apicbase

DECEMBER 8, 2022

We can, however, tell you that restaurants will have to be more flexible in 2023 than ever to meet customer demand while running ultra-efficient operations. In 2023, restaurants will tap new revenue streams, optimise efficiency and create more brand value. #1 End of the spray-and-pray approach to technology. Dynamic pop-ups.

2023 52

2023 Food Supply Online Ordering Kitchen Safety 52

The Rail

MAY 9, 2024

While the industry has been clouded by a variety of pressures that defined 2023 (such as inflation and price sensitivity), Restaurant Dive predicts that such challenges may push restaurants to embrace new solutions this year. Communication is perhaps the cornerstone of a great restaurant-vendor relationship.

Supplies 52

Supplies Food Supply Food Truck Technology 52

Modern Restaurant Management

JUNE 30, 2023

Own Your Changes In March 2023, restaurants’ food prices were 8.8 Technology Adoption The self-serve generation likes ordering with touchless QR codes, while other diners prefer a physical menu in their hands. Some technology changes need an adoption period with extra signage for instruction.

Operations 177

Operations Mobile Ordering Customer Experience Online Ordering 177

Apicbase

FEBRUARY 29, 2024

2023 has been a challenging year for restaurant operators, caught as they were between rising food costs and labour shortages. In a 2023 survey, 29% of operators said they are very likely to open new locations in 2024. Most operators raised their menu prices in 2023, but fewer expect to do so in 2024. million in 2021, to $974.9

2024 52

2024 Operations 2023 Loyalty Program 52

Clover - Restaurants

MAY 10, 2024

A June 2023 study by PYMNTS found 62% of restaurant consumers use Google to search for restaurants, making it the top online source where people find dining information. from 2022 to 2023. A marketing agency that specializes in B2B technology products likely won’t produce the same results as a digital marketing agency for restaurants.

Marketing 52

Marketing Email Marketing Social Media POS 52

Modern Restaurant Management

MARCH 15, 2023

Dynamic pricing would add friction to the guest experience, according to Capterra’s 2023 Dynamic Pricing in Restaurants. Just 34 percent of consumers think dynamic pricing is good for customers, and 42 percent would order less frequently, if at all, from a preferred restaurant if it began using the technology.

Pricing 185

Pricing Consumer Goods Customer Experience Food Order 185

QSR Automations

DECEMBER 22, 2023

Rise of AI Artificial Intelligence (AI) was the breakout star of 2023; from ChatGPT to AI art controversies, it can seem from the news that AI is a passing fad, but it can streamline your restaurant by translating recipes, keeping a digital stock list, and more. This blog was updated on December 22nd, 2023 for updated information and clarity.

2024 52

2024 Loyalty Program Online Ordering Customer Service 52

EATER

SEPTEMBER 20, 2023

The role of technology in dynamic pricing Successfully implementing dynamic pricing means tracking what’s on the shelf in real time — and that will require coordination between grocery retailers, manufacturers, and point-of-sales systems. Berkeley-11th Hour Food and Farming Journalism Intern and a 2023 graduate of U.C.

Waste 124

Waste Pricing Airlines Food 124

Qu

FEBRUARY 16, 2024

Technology is NOT perfect. While the average speed of answer for the industry is around 3 minutes – and premier standards are above 1 minute – Qu maintained a sub-30-second average speed of answer for the entirety of 2023. Problems happen, and imperfection is inevitable. How do you support your staff through difficulties?

Customer Service 52

Customer Service POS 2023 Customer Experience 52

Crunchtime

NOVEMBER 11, 2022

4 Training-Related Insights for Operations Leaders Going into 2023. Training technology, gamification, and other more modern approaches to training need to be utilized to make training more effective. Now, companies are using technology and gamification to train young employees in a way that is conducive to their interests.

Training 100

Training Operations Employee Relations Technology 100

Sling

APRIL 25, 2023

2) Good communicator Again, no employee always works alone. They’re going to have to communicate with other team members, customers, or higher-ups at some point. The ability to explain and express themselves clearly — as well as the ability to listen when others communicate — can be a valuable asset to your company.

Hiring 78

Hiring Communication Small Business Training 78