Remove 2022 Remove Communication Remove Customer Experience Remove Employee Relations
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AI in the Restaurant Industry: Unlocking Opportunities to Reduce Costs and Increase Efficiency

Modern Restaurant Management

Detect and Prevent Fraud Payment card fraud led to $33 billion in losses worldwide in 2022, with $13.6 AI technology can help restaurants protect themselves and their customers from financial losses stemming from card-related fraud. Overstaffing increases labor costs while understaffing can negatively impact customer experience.

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MRM Research Roundup: 2022 Restaurant Trends

Modern Restaurant Management

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. Download the Restaurant Trends for 2022 report for more details. Personalized communications aren’t creepy, they’re expected. Fast is not fast enough.

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What Trends Are You Seeing and What Can We Expect to See More of in 2022?

Modern Restaurant Management

Our restaurant of the future is designed to benefit guests, employees and franchisees, with a new external design and a reimagined kitchen that will make it easier for us to serve hot, delicious food quickly for frictionless guest experiences, and we expect to see a lot more of that next year. Clinton Anderson, CEO, Fourth Enterprises.

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[Study] The Great Resignation is here. What 3,700 Restaurant Employees are Looking For To Stay Engaged

7 Shifts

of employees rated sanitation efforts of ultra-high importance, with an average score of 4.1 Employees aren't satisfied with their current wages. Nearly half of all restaurant employees are hovering in the range of $11-15/hour (45.8%). 73% of those employees still receive tips. Employees want schedule flexibility.

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‘Bring the Dining Room Experience to the Windows’

Modern Restaurant Management

To get a pulse on QSR trends in 2022, Modern Restaurant Management magazine reached out to David Vance, Vice President of QSR at Mood Media, an on-premise media solutions company dedicated to elevating the customer experience. Down the line, menus will become practically customized to the individual consumer.

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2023 Reflections: The Year That Was in Restaurants, Part Three

Modern Restaurant Management

BrewLogix sees consumers of craft beverages moving from a “consumption creates the experience” mindset to an “experience creates consumption” mindset. They look for experiences that include craft beverages rather than viewing consumption as the end game. Craft beverage consumers have evolved.

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2023 Outlook: Trends and Challenges Restaurants Will See, Part Two

Modern Restaurant Management

In terms of trends, it is clear that in 2023 technology will continue to shape and enhance the restaurant industry and we will see operators adopting new technologies to create an even more seamless and frictionless experience for guests, while still maintaining unique and engaging dining experiences. Your CPA can help with this.

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