The Restaurant Times

AUGUST 5, 2022

Employee retention is the capacity of an organization to retain its staff. Retaining employees is a complex process, and it requires ongoing efforts. According to studies, customers who form personal ties with the staff are more willing to revisit the restaurant for an enhanced experience. Let’s discuss. .

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Hiring 2022 Recruiting Employee Relations 52

Modern Restaurant Management

MARCH 1, 2023

Those areas of your restaurant that aren’t typically seen by customers but directly impact your business. So, even if your customers are unaware of what’s going on behind the scenes, any operational inefficiencies will eventually surface – with potentially dire consequences for your business.

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Front of House BOH Back of House 2023 170

7 Shifts

DECEMBER 14, 2022

Can a single customer bring a restaurant chain to their knees? In July 2022, TikTok user @wyaleena posted a now-deleted video about a hack to get a Chipotle burrito for $3. The hack spread like wildfire, so much that Chipotle removed the option from the app, citing poor guest and staff experience. Day in the life of an employee.

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Marketing Social Media Email Marketing Influencer 221

Hot Schedules

DECEMBER 7, 2021

While diners and other service consumers may be willing to shell out more for an experience, the nature of retail purchases mean consumers know of price hikes before even selecting an item. Reducing Employee Turnover. Yet, the costs of doing nothing to address employee turnover are catastrophic. Making Employees Advocates.

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Retail Employee Relations Hotels 2022 78

QSR Automations

APRIL 29, 2024

In the fast-paced world of restaurant management, making sure everything runs smoothly and customers are satisfied is key. ConnectSmart® Host gives restaurant hosts the tools they need to simplify the waitlists and the reservation process, which in turn, keeps everyone updated in real-time by communicating instantly with servers.

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Front of House Back of House Social Media Fast Casual 52

Open for Business

MARCH 23, 2023

Having a marketing person is one of the best ways to grow your customer base, keep guests engaged, and raise your business’s public profile. They can be done by full-time employees, part-time staff, or freelancers. But that’s not the only way that investing in restaurant marketing roles can pay off. Marketing is a booming field.

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2023 Marketing Social Media Email Marketing 78

Lavu

NOVEMBER 10, 2022

Restaurant customer expectations are high. Restaurants of all sizes need to make adjustments to meet these customer demands, and one way they can do that is by using restaurant automation tools. The 2022 State of the Restaurant Industry found that 70% of operators do not have enough employees to support customer demand.

Employee Relations 78

Employee Relations Inventory Fast Casual Point of Sale 78

QSR Automations

DECEMBER 22, 2023

Online reservation and booking Although online reservations aren’t exactly new, we can see that numerous businesses are attempting to improve the customer experience on that front. The pandemic has forced restaurants to rethink how they approach admitting customers into their premises.

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2024 Loyalty Program Online Ordering Customer Service 52

Modern Restaurant Management

DECEMBER 14, 2020

. "With colder weather setting in and new restrictions going into effect across the country, our ongoing commitment to helping restaurant operators adapt during the pandemic has never been more important," said Jim Osborne, senior vice president of customer strategy and innovation at US Foods. "Our

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Webinar Customer Experience Mobile Ordering Customer Service 188

Apicbase

FEBRUARY 29, 2024

Food costs increased in 2023: according to one survey, 60% of operators reported that all or most suppliers raised their prices , up from 50% in 2022. million in 2022, to $1,087 million in 2023. It is estimated that the US food service sector wasted 13 million tons of food in 2022, up from 9.15 decline from 2022.

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2024 Operations 2023 Loyalty Program 52

Qu

MARCH 31, 2023

But between third-party delivery integration headaches, order fulfillment complications, and inconsistent customer experiences across channels, fast casual and quick-service restaurants (QSRs) are now faced with many technology-related inefficiencies. Customers are tired of restaurants getting their orders wrong.

2023 52

2023 Fast Casual Point of Sale Employee Relations 52

Perfect Daily Grind

MARCH 31, 2023

The project will work with 1,300 Peruvian women in coffee farming communities to develop leadership, communications, and decision-making skills. However, the study found that people who smoke are unlikely to experience these effects. Wed, 29 Mar SEB Professional opens Experience Centre in Geislingen an der Steige, Germany.

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2023 Sustainability Education Agriculture 136

Modern Restaurant Management

SEPTEMBER 15, 2021

In a survey of 4,079 small business owners conducted from 8/15 to 9/13/21, 66 percent reported having a "very difficult" time finding the right employees to fill open roles, many of which are necessary to help them drive revenue and rebound. In July, 47 percent couldn't hire enough employees. Dining Trends in Canada.

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2021 Loyalty Program Retail Online Ordering 178

Modern Restaurant Management

JUNE 8, 2020

. … “Our focus will now shift toward achieving similar bipartisan results in the Senate because enacting these PPP changes will help restaurants get the relief they need to get employees back to work and the industry on the path to recovery.”

Guest Recovery 150

Guest Recovery Food Safety Employee Relations Mobile Ordering 150

Get Beyond

OCTOBER 24, 2023

In 2022, an estimated 51 million shoppers participated in the event. Small Business Saturday can be a huge opportunity to meet new customers and grow your business’s profile. Prioritize partnerships Small Business Saturday is about supporting your local community, which includes other small businesses.

Small Business 52

Small Business 2023 Social Media Customer Experience 52

Modern Restaurant Management

SEPTEMBER 14, 2021

TEAM Schostak Family Celebrates Anniversary and Employees. TEAM Schostak Family Restaurants (TSFR) is celebrating its 40th anniversary along with the anniversaries of employees that have been with the company for 20 years or more. These changes go into effect in October for the launch of the 2022 call for entry period.

Food 172

Food Tip Distribution Guest Recovery Food Safety 172

Modern Restaurant Management

SEPTEMBER 10, 2021

Eight months after the acquisition by Capriotti’s, Wing Zone is rolling out a brand refresh which features technology upgrades, a revamped menu, an energized restaurant design and experience, a new logo and other assets designed to further position the brand as one of the undisputed leaders in the chicken wing category.

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Franchise Franchising Food Fast Casual 186

Modern Restaurant Management

SEPTEMBER 23, 2020

. "We're very impressed with their quality of execution, product cadence and customer centric approach in these unprecedented times.” Restaurants have been pivoting to reach and serve customers in new ways, and retailers have been seeing the lines blur between brick and mortar and e-commerce. .”

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Serving White Paper Food Recycling 205

EATER

MARCH 21, 2023

McDonald’s employees walk out during a Fight for $15 protest. Upset But Unsurprised Jimmy Perez, a Papa John’s employee in Los Angeles, doesn’t buy the argument that the FAST Recovery Act would destroy local business. During COVID, there were a lot of customers who were unhappy about masking and the enforcement fell to workers.”

Food 82

Food Food Safety Restaurant Law 2024 82

Modern Restaurant Management

MARCH 11, 2020

Smart Foodservice operates 70 small-format cash and carry stores across California, Washington, Oregon, Idaho, Nevada, Utah and Montana that serve small and mid-sized restaurants and other food business customers with a broad assortment of products. Smart Foodservice had 2019 revenues of approximately $1.1

Bar 149

Bar Cash Management Loyalty Program Point of Sale 149

Restaurant365

JANUARY 4, 2022

Many analysts see the rising inflation trend lasting minimally through the first half of the year, with rates not expected to moderate or improve until the second half of 2022. The more frequently you count inventory, the better it can inform your ordering and other food-related decisions to help counter rising food prices.

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Inventory Pricing Management Management 148

Modern Restaurant Management

JANUARY 22, 2021

” Amir Didarali, Principal for INAA group also added, “Our vision for Naf Naf, like our other businesses, is to provide a best-in-class experience for the guest while also creating opportunities locally for individuals to grow within our organization.” ” Fogo de Chão Inks New Deals.

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Modern Restaurant Management

FEBRUARY 1, 2021

But the data is showing that once those guests are there, value is not what they highlight the most as part of their experience. For full-service restaurants, net sentiment for top performing brands was a lot more consistent across all attributes of the restaurant experience. ” Customer Desire and Brand Delivery.

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2021 Point of Sale Guest Recovery Travel 132

Restaurant365

JANUARY 4, 2022

Many analysts see the rising inflation trend lasting minimally through the first half of the year, with rates not expected to moderate or improve until the second half of 2022. The more frequently you count inventory, the better it can inform your ordering and other food-related decisions. Semolina (pasta flour) – 140%.

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Inventory Management Management Food 15