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2022: A Year of Transition for Restaurants

Modern Restaurant Management

More than half of restaurant operators said it would be a year or more before businesses conditions return to normal with food, labor, and occupancy costs are expected to remain elevated, and continue to impact restaurant profit margins in 2022, according to the National Restaurant Association's 2022 State of the Restaurant Industry report.

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NCR Reveals 2022 Hospitality Trends and Predictions

Modern Restaurant Management

Restaurant operators once again find themselves refocusing priorities and altering their plans for 2022. Here are some trends NCR is watching as move into 2022. Rely on Technology to Increase Operational Efficiency. Operators will look to technology to offset labor shortages and free up staff to enhance the dining experience.

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What Trends Are You Seeing and What Can We Expect to See More of in 2022?

Modern Restaurant Management

This includes raising wages, boosting benefits such as offering early wage access, and leveraging technology to improve scheduling, automate processes and streamline operations, ensuring a seamless shift every time. We also foresee a lot of companies will redesign locations even further to maximize efficiency.

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How Restaurants Are Evolving in 2021: New Business Models

7 Shifts

When we look back at the impact that 2020 had on the restaurant industry, we’ll see it as an accelerator of change. From converting to fast casual to offering meal kits to ghost kitchen-driven expansion, restaurants are meeting customers where they are (mostly at-home!) , and making the restaurant business better for it.

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MRM EXCLUSIVE: Fast Food Has Become a Hi-Tech Job

Modern Restaurant Management

Once upon a time, a frontline employee at a fast food restaurant did not necessarily need technological skills to apply for the job. Fast forward to 2022. Technology has permeated the quick serve restaurant industry and job functions – from point of sale (POS) to complying with food safety standards.

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2023 Outlook: Trends and Challenges Restaurants Will See, Part Two

Modern Restaurant Management

In terms of trends, it is clear that in 2023 technology will continue to shape and enhance the restaurant industry and we will see operators adopting new technologies to create an even more seamless and frictionless experience for guests, while still maintaining unique and engaging dining experiences. For part one, click here.

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The (ConnectSmart ®) Host with the Most: How ConnectSmart® Host Can Improve Staff Retention and Customer Satisfaction 

QSR Automations

That’s where ConnectSmart® Host comes in – it’s a game-changing tool that helps restaurants manage their front-of-house operations with ease. Whether it’s a special occasion or a casual meal, guests can expect personalized service and attention to detail, resulting in increased customer satisfaction and loyalty.