Modern Restaurant Management

JANUARY 15, 2021

This edition of MRM Research Roundup features restaurant industry year-end totals, how restaurant labor is evolving, fast-food brand intimacy and top cities for locavores. The experts at 7shifts’ released a data-backed study titled “How Restaurants are Evolving Labor with Third-Party Delivery in 2021."

2021 423

2021 Fast Casual Fine Dining Point of Sale 423

Modern Restaurant Management

DECEMBER 21, 2020

In 2021, restaurant marketing strategy, restaurant design, and internal systems—for independents and chains alike—will evolve, and technology and robotics will become commonplace. COVID-19 has forced some drastic changes and adaptations upon the restaurant industry that will endure well into 2021 and well beyond.

2021 478

2021 Online Ordering Email Marketing Advertising 478

Modern Restaurant Management

FEBRUARY 17, 2021

Fast food, fast casual and sit-down restaurant apps have seen the biggest jump since last April. Orders from fast food apps increased 38 percent, fast casual apps increased 71 percent, and sit down restaurants increased 88 percent. 86 percent have ordered directlyfrom a restaurant app in the last six months.

2021 474

2021 Mobile Ordering Loyalty Program Download 474

Modern Restaurant Management

OCTOBER 24, 2022

year over year, with reviews mentioning inflation up by 22 percent compared to Q3 2021. Yelp found that food businesses are seeing one of the largest increases of inflationary experiences compared to Q3 2021, followed by restaurants. In response, consumer searches for budget-friendly dining and grocery options are higher than Q3 2021.

Fast Casual 455

Fast Casual Food Supply 2022 2021 455

Modern Restaurant Management

SEPTEMBER 30, 2021

Fast-growing brand Slim Chickens sits in what we call the “premium chicken” segment, addressing the long-term preference shift towards chicken. We prefer to invest where the consumer tailwinds are favorable in long-term “on-trend” segments.

Franchise 557

Franchise Franchising 2021 Fast Casual 557

Goliath Consulting

SEPTEMBER 14, 2020

The fast-casual brand Dave’s Hot Chicken has now more than 200 units committed despite its franchise initiative being just launched in October 2019 (3). 2020 and 2021 will be optimal years to take advantage of low interest rates and better deals with the franchisors. The same benefit would apply to new franchise buyers.

Franchise 393

Franchise Franchising 2021 Fast Casual 393

Modern Restaurant Management

DECEMBER 31, 2024

Fast Food Flavor Report Fast food brands and restaurants are scratching their heads trying to figure out what flavors are a bonafide trend and which are just a fleeting fad. A New York polished casual hot spot’s drink “Always Greener” paired gin, Suze, and sorrel (an herbaceous plant) for a bright botanical kick.

2025 450

2025 Beverage Fine Dining Guest Recovery 450

Modern Restaurant Management

OCTOBER 16, 2023

By 2021 we asked the question a little differently and found 22 percent of consumers said they were currently eating out but 16 percent still said they would not until the pandemic ended. When we asked about fast food: 29 percent said they eat fast food frequently. Only five percent said they never eat fast food.

Fast Casual 531

Fast Casual Fine Dining 2023 Consumer Goods 531

Modern Restaurant Management

OCTOBER 26, 2021

Similarly, the State of Mobile 2021 report by App Annie found mobile orders of food and food delivery in the US grew by 105 percent in the past year. In fact, App Annie also reported that in April 2021, DoorDash ranked as the number one app in the food and drink category and received 2.1 million new downloads.

Mobile Ordering 546

Mobile Ordering Download Customer Experience Fast Casual 546

Modern Restaurant Management

APRIL 12, 2022

Vaccine rates are stable at 74 percent, a jump from a 17 percent vaccination rate reported in Q1 2021 and even surpassing the 60 percent of respondents who were or planned to get vaccinated. For fast-casual, the picture was grimmer: just 13 percent ordered more; worse still for dine-in, with only 12 percent of consumers ordering more.

Pricing 474

Pricing 2021 2022 Fast Casual 474

Modern Restaurant Management

JULY 13, 2021

As a result, quick-service and fast-casual restaurants are increasingly harnessing big data and automation to give their customers what they want before an order comes out of their mouth – or their brand’s app. According to Tech Jury , the data analytics market is expected to reach $103 billion by 2021. Further, 97.2

Loyalty Program 531

Loyalty Program Fast Casual Customer Experience Customer Service 531

Modern Restaurant Management

FEBRUARY 21, 2022

Nowadays, vegan food is becoming normal in restaurants and fast food joints. Plant-based eating was previously limited to some selected restaurants and casual cafes. Bn in sales in 2021, while Meat Alternative Market experienced a year-on-year growth of 5.2 percent in 2021. Bn at an impressive 22 percent CAGR in 2022.

Fine Dining 554

Fine Dining Fast Casual Food Supply 2022 554

Modern Restaurant Management

OCTOBER 24, 2024

B Corp Restaurants As of early 2024, almost 150 restaurants around the world have achieved the certification, from fine-dining independents to fast-casual chains, with hotels, breweries and food delivery companies also dotting the list. Once that is submitted you are subject to a thorough review.

Certification 221

Certification Fast Casual Front of House Government 221

Modern Restaurant Management

JULY 30, 2021

In fall 2016 he signed a baseball contract with the New York Mets before returning to the NFL in 2021. Founded in 2006, Just Salad is the fast-casual restaurant industry’s leading proponent of zero-waste practices. Through it all, Tim's true passion remains the work of the Tim TebowFoundation, which he began in 2010.

Franchise 508

Franchise Franchising Fast Casual Point of Sale 508

Modern Restaurant Management

JANUARY 12, 2021

According to Upserve’s 2020 State of the Restaurant Industry Report, the industry will collectively lose $240 billion, with casual dining sales volume down by 60 percent and fast casual down 50 percent. There’s no disputing that the past year has been extremely hard on the restaurant industry overall.

Fast Casual 411

Fast Casual Food Safety Loyalty Program Customer Experience 411

Modern Restaurant Management

FEBRUARY 1, 2022

Additonally, ninety-six percent of operators experienced supply delays or shortages of key food or beverage items in 2021 – and these challenges will likely continue in 2022. Help (Still) Wanted Throughout the Restaurant Industry. While the restaurant and foodservice industry added back 1.7M by 2030.

2022 518

2022 2030 Food Supply Recruiting 518

Modern Restaurant Management

MAY 7, 2021

However, since the start of 2021, Randy’s has seen a wave of interest from both domestic and international franchisees. The Costa Mesa location, opened in March 2021 and the first in Orange County, sold over 100,000 donuts in its ten days. The company reported a 24 percent same-store sales increase in March 2021. "We

Franchise 433

Franchise Franchising Sustainability Fast Casual 433

Modern Restaurant Management

NOVEMBER 4, 2021

One of the key functionalities within many QSR and fast casual mobile apps these days is the ability to order ahead and select curbside pickup. According to research from the National Restaurant Association, off-premise traffic made up 70 percent of restaurant traffic industry wide in July 2020, and increased to 80% in July 2021.

Mobile Ordering 508

Mobile Ordering Marketing Menu Fast Casual 508

Modern Restaurant Management

MAY 24, 2022

According to the 2021 State of the Restaurant Industry Report released by the National Restaurant Association, some 40 percent of restaurant operators across six dining models (family dining, quick service, casual dining, fast casual, fine dining, and coffee and snack) mentioned that they added a contactless or mobile payment option.

Marketing 508

Marketing Loyalty Program Coupons Fast Casual 508

Modern Restaurant Management

MARCH 26, 2021

Flynn now owns and operates a combined total of 2,355 quick-service, fast casual and casual dining restaurants, generating $3.5 Renovations will be completed throughout the remainder of 2021, leaving each restaurant with a fresh, new and improved look and feel. billion in sales and employing 73,000 people in 44 states.

Franchise 429

Franchise Franchising Fast Casual Loyalty Program 429

Modern Restaurant Management

JULY 21, 2022

percent compared to Q2 2021, according to the Revenue Management Solutions (RMS) Q2 Industry Trends Report. Almost one in five respondents stated ordering more or much more from fast casual and full-service restaurants, an increase of four percent from Q1. percent compared to Q2 2021, with average net price up 10.8

2022 447

2022 2005 Consumer Goods Fast Casual 447

Modern Restaurant Management

DECEMBER 14, 2021

Food and beverage sales in the restaurant and foodservice industry are projected to total $789 billion in 2021, up 19.7 As seen first with many fast casual chains, we expect more differentiated benefits packages to continue to emerge as a way for restaurants to fill much needed open positions. Staffing Shortages Continue.

2022 508

2022 Employee Relations Outdoor Fast Casual 508

Modern Restaurant Management

MAY 28, 2021

Adding to the 20 Noodles & Company locations in the metro Chicago market, the ghost kitchen will help reach a new customer base through its digital channels and give the fast-casual brand a presence in-between local locations. "We're Noodles & Company's Humboldt Park ghost kitchen is located at 3220 W. .

Franchise 474

Franchise Franchising Fast Casual Loyalty Program 474

Modern Restaurant Management

JANUARY 26, 2023

In 2021, restaurants saw a rebound, leading many to approach 2022 with rose colored glasses. Unfortunately, last year took a turn for the worse; the momentum from 2021 was stunted as we embarked on 2022. Growth won’t be as fast as one would have hoped, and supply chain continues to be a challenge.

2023 474

2023 Employee Relations Franchise Franchising 474

Goliath Consulting

OCTOBER 6, 2020

We discussed in our earlier blogs why it is a great time to buy a food franchise in 2020 through 2021. The Benefits of Owning a Franchise Restaurant Business.

Franchise 418

Franchise Franchising Fast Casual Customer Service 418

7 Shifts

MARCH 3, 2021

From converting to fast casual to offering meal kits to ghost kitchen-driven expansion, restaurants are meeting customers where they are (mostly at-home!), Fast casual is king With dining rooms effectively shut down early last year (many of them still limited), restaurants had to rethink how they would be serving hungry diners.

2021 195

2021 Fast Casual Back of House Front of House 195

Modern Restaurant Management

MAY 24, 2022

According to the 2021 State of the Restaurant Industry Report released by the National Restaurant Association, some 40 percent of restaurant operators across six dining models (family dining, quick service, casual dining, fast casual, fine dining, and coffee and snack) mentioned that they added a contactless or mobile payment option.

Marketing 449

Marketing Loyalty Program Coupons Fast Casual 449

Modern Restaurant Management

APRIL 11, 2022

Of these, one of the biggest challenges facing independent, franchised and fast-casual restaurants is staffing. percent increase in average US hourly wages in 2021, specifically noting a rapid rise in wages for leisure and hospitality workers. A recent article in The New York Times cited a 5.7-percent

Healthcare 508

Healthcare Cash Management Social Media Communication 508

Modern Restaurant Management

MAY 1, 2020

Other businesses have seen a surge of consumer interest, including chicken-wing joints (+84 percent), pizzerias (+71 percent) and fast-food restaurants (+55 percent). dine out more often to fulfill basic needs and gravitate toward drive-thru and take-away options associated with QSR and fast casual. In the U.K.

2020 479

2020 Food Safety Fast Casual Guest Recovery 479

Modern Restaurant Management

APRIL 11, 2023

Who among us hasn’t ordered food through a convenient mobile application, with menu choices ranging from not just quick-serve or fast-casual restaurants, but convenience stores as well? According to Statista , dark kitchens’ global market size in 2021 exceeded $56.71 through ghost-kitchen operator ChefSuite.

Customer Service 474

Customer Service Fast Casual Sustainability Customer Experience 474

7 Shifts

SEPTEMBER 21, 2023

As CNBC reported earlier this year , the hospitality sector is seeing wage growth, particularly in the fast food and fast casual segments. In order to attract and retain talent, many restaurant operators are increasing wages well above the federal minimum wage of $7.25

2023 397

2023 Hiring Leadership Fast Casual 397

Modern Restaurant Management

MAY 18, 2021

The National Restaurant Association’s State of the Industry Report found 46 percent of family-dining and fine-dining restaurants added delivery options between March and December 2020, along with 44 percent of casual-dining and fast-casual restaurants. So what’s next? Will these habits stick?

Delivery 421

Delivery Kitchen Safety Social Media Online Ordering 421

Modern Restaurant Management

DECEMBER 21, 2020

With this in mind, there were certainly areas, like off-premise, that we knew we needed to fast-track in order to keep providing guests with the First Watch food and experience they know and love. This shift in mindset leaves us hopeful for 2021, as restaurant owners have learned to pivot and adjust to the changing consumer behavior.

2020 450

2020 Online Ordering Customer Experience Point of Sale 450

Modern Restaurant Management

OCTOBER 22, 2020

The fast-casual brand continues to grow amid the pandemic and is on track to open more than 30 restaurants this year. The program will begin accepting applications in the first quarter of 2021. With drive-thru equipped buildouts as low as 1,200 sq. Holsom by Yogurtland. ” Delivering Jobs.

Franchise 385

Franchise Franchising Kitchen Safety Loyalty Program 385

Modern Restaurant Management

MARCH 12, 2021

First-time Chicken Salad Chick (CSC) franchise owner Claibourne (Clay) Rogers was introduced to the fast-casual concept in 2015 when she served as an account director at the brand’s public relations firm, Fish Consulting. Petersburg, Ocala, Gainesville and Wellington over the next several months.

Franchise 450

Franchise Franchising Fast Casual Online Ordering 450

Modern Restaurant Management

SEPTEMBER 10, 2021

Ike’s Love & Sandwiches is ranked #12 on Fast Casual’s Movers and Shakers 2021 list. Ike’s appointed industry veteran Adam Rinella as Vice President of Development to help the booming fast casual brand reach even more markets. Rinella is skilled in bringing restaurant ideas into reality.

Franchise 471

Franchise Franchising Food Fast Casual 471

Modern Restaurant Management

DECEMBER 16, 2021

As a result, quick-service and fast-casual restaurants are increasingly harnessing data and automation to give their customers what they want before an order comes out of their mouth – or their brand’s app. According to Tech Jury , the data analytics market is expected to reach $103 billion by 2021. Further, 97.2%

2022 473

2022 Hospitality Loyalty Program Point of Sale 473