7 Shifts

JULY 30, 2021

From managing your budget to accounting and bookkeeping for national holidays and events, this document will be your year-long guide to tracking your restaurant's promotional strategy. Check out our Simple Restaurant Marketing Plan for 2021 for tips on how to create a solid marketing plan for your restaurant. Create an awesome website.

Email Marketing 370

Email Marketing Social Media Loyalty Program Website Management 370

Modern Restaurant Management

OCTOBER 20, 2023

Stemming from rising inflation, consumers are also uncertain on whether it’s less expensive to dine out or eat in. A Restaurant Pulse Check by Vericast found that nearly half of consumers plan to spend less on dining out in 2023. Restaurants can’t function well with a haphazardly combined disparate tool set.

Marketing 198

Marketing Loyalty Program Email Marketing Coupons 198

Modern Restaurant Management

SEPTEMBER 20, 2021

Even before the recent COVID surges, new vaccine mandates and other restrictions, the analysts at Revenue Management Solutions advised their restaurant clients that online ordering was here to stay. In fact, in a May 2021 survey of 800 U.S. respondents, 67 percent of frequent diners considered takeout crucial to the future of dining.

Menu 197

Menu Mobile Ordering Online Ordering Website Management 197

Touch Bistro

MAY 26, 2021

And Independence Day 2021 may be the busiest one yet, with 46% of American consumers reporting that they’re excited to dine out again as pandemic restrictions are loosened. For example, if you’re a fine dining establishment, diners probably aren’t looking for streamers and balloons everywhere.

Specials 111

Specials 2021 Merchandise Mobile Ordering 111

Touch Bistro

JUNE 2, 2021

However, guest safety is still a top priority and many restaurant are turning to restaurant reservation software to navigate the tricky business of fully reopening their dining rooms. Traditionally, accepting and managing restaurant reservations has been a pretty low-tech operation. That means a big shift has to happen soon.

Reservations 98

Reservations 2021 Online Ordering Book 98

Modern Restaurant Management

MARCH 8, 2023

Generous, extra-mile service, complimentary extras, and personalization all create memorable experiences that make diners feel like the risk of dining out is worth it. The act of dining out is increasingly tied to people’s social media presence. Where Have All the Restaurant-Goers Gone? What Has Instagram Got to Do With It?

Social Media 180

Social Media Customer Experience Website Management Customer Service 180

Modern Restaurant Management

FEBRUARY 25, 2021

Each of these channels represents a revenue stream for the restaurant and they connect to the same kitchen and are all managed by the same centralized POS system.” Among the other insights: Restaurants expect 62 percent of their revenue to come from takeout or delivery in 2021.

Social Media 158

Social Media Retail Website Management Online Ordering 158

Modern Restaurant Management

APRIL 5, 2022

These platforms are gaining popularity among people who wish to dine with their families at home and still wish to enjoy the flavor and quality of restaurant food. For instance, Denny's, an American table service diner-style restaurant chain, launched two ghost kitchen brands in 2021 to increase its market share.

Online Ordering 197

Online Ordering Point of Sale Website Management Inventory 197

Touch Bistro

APRIL 27, 2021

The best restaurant websites all have one thing in common: they make it incredibly easy for online visitors to find what they’re looking for. This is crucial because 77% of diners report visiting a restaurant’s website before they dine in or order takeout or delivery from an establishment.

Design 92

Design 2021 Online Ordering Website Management 92

Modern Restaurant Management

DECEMBER 29, 2020

. “Pre-COVID-19 the business was mainly dine-in. Leveraging technology, Chayon managed to pivot the business model. I love giving my clients the option to order directly from my own website and being certain that I am always providing them with the best service I can.” ” He discovered other bonuses as well.

Technology 198

Technology Website Management Food Order Customer Service 198

Bingage

JANUARY 29, 2021

Now We have successfully entered into 2021. Now, what are the ways that you should adopt to increase restaurant sales & customers in 2021? . Sharing some useful tips to increase your restaurant sales in 2021 – Latest Read: Digital Marketing Tactics for Online Delivery Restaurants. We are here for you.

2021 98

2021 Email Marketing Demo Loyalty Program 98

Modern Restaurant Management

APRIL 6, 2022

And Indoor Air Quality (IAQ) solutions represent a vital component to generate revenue for restaurants by filling up dining tables with customers who feel safe and confident. This is especially important for potential clients prone to allergies, given that the region has been clouded by recurrent wildfires in 2020 and 2021.

Fine Dining 198

Fine Dining Kitchen Safety Customer Service Employee Relations 198

7 Shifts

FEBRUARY 15, 2022

We started the Restaurant Growth Podcast in 2021 to provide a platform for the best and brightest minds in the restaurant and hospitality industry. In his work, he realized that many employees get thrust into management positions without any training. So he created a universal training manual, his book— The Surprise Restaurant Manager.

Social Media 448

Social Media Hiring Website Management Hospitality 448

Modern Restaurant Management

FEBRUARY 4, 2022

Though many of the market forces that shaped the restaurant industry in 2021 were closely linked to disruption from the pandemic's onset in 2020, 2022 brings new challenges — and opportunities. Menu variety plays a substantial role in every dining experience. Simplified Menus. Simplified Menus. Serving smaller portion sizes.

2022 219

2022 Customer Service Online Ordering Website Management 219

Modern Restaurant Management

JANUARY 5, 2022

Indoor dining closures, staff shortages and the supply chain are ongoing issues, especially as the Delta and Omicron variants continue to spread. The restaurant industry lost $240 billion in profits in 2020 , and in 2021 is projected to fall about $167.5 Restaurants Must Prepare For Continued Disruptions.

Technology 167

Technology Front of House Online Ordering Back of House 167

7 Shifts

AUGUST 27, 2021

So far, the cities of New York, San Francisco, and New Orleans have implemented policies that require proof of at least one dose of vaccination for most indoor activities, dining chief among them. Whether it's masking, vaccination for indoor dining, or any other policy, clearly communicate it to guests. More than 80% of U.S.

Restaurant Law 370

Restaurant Law Food Safety Communication Training 370

Modern Restaurant Management

DECEMBER 20, 2021

The COVID-19 pandemic has brought endless changes to the restaurant industry, but perhaps the most significant has been the rise of the contactless dining experience. With customers opting for alternatives to dine-in, restaurants adapted to build solutions to offer takeout, delivery and curbside pickup options.

Mobile Ordering 227

Mobile Ordering Online Ordering Consumer Goods Customer Experience 227

Social Hospitality

MARCH 27, 2020

Hilton Hotels had to furlough much of its staff and has set up a website for those employees to find work. In fact, Marriott Bonvoy members who had free nights available were notified and told that these benefits could now be used through January 31, 2021. Assess the current impact of coronavirus on your particular business.

Hospitality 454

Hospitality Marketing Travel Hotels 454

Modern Restaurant Management

JANUARY 12, 2022

The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank. 43 percent plan to add an outdoor on-site dining space. "What

2022 216

2022 Mobile Ordering Guest Recovery Point of Sale 216

Focus POS

DECEMBER 22, 2021

A Recipe for Successful Restaurant Management. This carried into 2021 as 110,000 restaurants were closed either permanently or temporarily. Technology for Successful Restaurant Management. Being able to offer more than just dine-in channels is key to bringing in new revenues. Beat the Odds. With wages increasing to 34.6

Management 146

Management Management Loyalty Program Online Ordering 146

Hot Schedules

NOVEMBER 3, 2021

For these travelers, the dining experience will be back on the menu. Wellness and ecological trends that gained popularity over COVID will continue in the post-pandemic world, meaning hotel recipe management practices will need to prioritize sourcing from local suppliers to meet these expectations. b3lineicon|b3icon-heart-care|?|Heart

Hotels 148

Hotels 2022 Menu Tip Distribution 148

7 Shifts

FEBRUARY 26, 2021

These fees, when not managed, cut deep into razor-thin margins, and in some cases, can contribute to a restaurant closing for good. Without existing apps, this lives on your restaurant’s website. Does it integrate with my restaurant’s website? The habits of diners have changed, and our approach to off-premise along with it.

Online Ordering 341

Online Ordering Ordering Customer Service Food Order 341

Goliath Consulting

AUGUST 2, 2022

Restaurants found that ramping up their delivery services had mitigated some of their losses from in-person dining during 2020 and 2021. In 2020-2021, “13% of guests reported that they ordered delivery more, while 10% of guests reported that they ordered delivery significantly more now than pre-COVID times.”

Delivery 78

Delivery Online Ordering Food Website Management 78

EATER

JANUARY 6, 2021

January 2021 Update: Public health orders in New Mexico have changed multiple times since the beginning of the pandemic, forcing Albuquerque restaurants to roll with the punches. By autumn, guests found a little bit of normalcy, regularly filling patios, socially distancing in dining rooms, and picking up bags of takeout.

Social Media 144

Social Media Brewery Food Safety Website Management 144

Goliath Consulting

NOVEMBER 23, 2021

Once the lockdown restrictions were lifted, many people were still concerned about their health and safety when dining at restaurants. Customers are able to scan the QR code, which redirects them to the restaurant’s website in which contains the restaurant’s menu. How will this affect the restaurant business in the future? “QR

Loyalty Program 88

Loyalty Program Social Media Customer Experience Online Ordering 88

Modern Restaurant Management

JULY 20, 2022

Despite these challenges, on-premise dining continues to return, with 13 million diners seated via Yelp in Q1 2022, up 48 percent compared to Q1 2021. The right partner should be able to employ all the local search-specific tools and content management solutions that exist today. Local Search Done Right. Or all of those?

Advertising 190

Advertising Consumer Goods Transportation 2022 190

Modern Restaurant Management

NOVEMBER 19, 2020

Unfortunately, many restaurant owners do not give the same attention to online customers compared to dine-in customers. Additionally, allowing the customer to see a visual of the menu items will help them with selection and ultimately will act as a driving force in creating and managing expectations of what they will receive.

Social Media 216

Social Media Online Ordering Coupons Advertising 216

7 Shifts

FEBRUARY 22, 2021

Leveraging F&B technologies solutions can entice online customers and attract traffic to your website and social media pages. Instead, customers can get information about promos, discounts and even make a purchase through the loyalty program app or website. There’s no need to punch a physical card or process the receipt.

Loyalty Program 195

Loyalty Program Tip Distribution Email Marketing Social Media 195

ChefMod

OCTOBER 6, 2021

But, how have they managed to stay up and running so far? Furthermore, the pandemic has eliminated the need for salespeople, forcing many operators to heavily rely on website/app focused shopping. It is no secret that the COVID-19 pandemic has had a devastating effect on many industries and individuals around the world.

2021 52

2021 Email Marketing Front of House Cash Management 52

Lavu

SEPTEMBER 29, 2023

The 2021 COVID-19 pandemic caused many people to leave the hospitality industry, and many have not returned. The restaurant staffing shortage is a major challenge for restaurant owners today. According to the National Restaurant Association 2023 Restaurant Industry Forecast , 9 in 10 restaurants are experiencing staffing shortages.

Loyalty Program 166

Loyalty Program Front of House Mobile Ordering Customer Service 166

Modern Restaurant Management

OCTOBER 28, 2021

They run the gamut, from signage at the host stand and the restaurant website, to the restaurant’s social media pages and customer email list or loyalty program. Lack of clarity in advance of an in-person visit can result in situations similar to a September 17, 2021 incident at Carmine’s in Manhattan.

Communication 203

Communication Social Media Menu Loyalty Program 203

Modern Restaurant Management

DECEMBER 30, 2020

spent per order, on average, across restaurant websites. Beyond individual orders, meal kits saw a surge of popularity as at-home diners looked to create interactive dining experiences while social distancing. These virtual restaurants acted as a low-risk way to test new concepts and locations in a digital dining environment.

2020 211

2020 Merchandise Retail Point of Sale 211

7 Shifts

FEBRUARY 12, 2021

You have the advantage of a built-out kitchen with equipment, bars and dining rooms, technology, parking lots, and more. They could also be trying to get out of a bad situation—be it management, building, or market related. Each has advantages and disadvantages. In this post, we’re going to focus on the former. Table of Contents.

License 444

License Equipment Certification Information 444

Restaurant Clicks

DECEMBER 31, 2021

338 Hamilton Ave, Brooklyn, NY 11231 Phone: 718-834-6686 Visit Website. Co-owners and Chef and manager duo Dave Scarlow and Anna Viertel use their brick-and-mortar restaurant to expand the menu to include small plates and Italian entrees cooked to perfection with their signature wood-fired brick oven. Best Pizza in Red Hook.

Front of House 103

Front of House Online Ordering Mobile Ordering Website Management 103

Restaurant Clicks

DECEMBER 21, 2021

2601 Holmes St, Kansas City, MO 64108 Phone: 816-421-2807 Visit Website. Established in 2021, Succotash in Kansas City is a thriving brunch destination known for its giant cinnamon rolls. 549 Gillis St, Kansas City, MO 64106 Phone: 816-471-3663 Visit Website. Kansas City is known for its world-famous bar-b-que-for good reason.

Online Ordering 97

Online Ordering Website Management Back of House Reservations 97

Restaurant Clicks

OCTOBER 9, 2021

720 Justison St, Wilmington, DE 19801 Phone: 302-652-3474 Visit Website. They offer outdoor seating on a first-come-first-serve basis, and it makes for an even better dining experience. 1801 W 14th St, Wilmington, DE 19806 Phone: 302-658-4600 Visit Website. 400 Justison St, Wilmington, DE 19801 Phone: 302-691-7974 Visit Website.

Back of House 147

Back of House Fast Casual Front of House Online Ordering 147

The Restaurant Times

SEPTEMBER 10, 2021

From kitchen management to optimizing delivery services, POS software manages it all. Kitchen Management. The rise of cloud kitchens has led to an increase in demand for kitchen management. The large volumes of orders coming in need efficient management to avoid any order discrepancies.

POS 59

POS Operations Website Management Online Ordering 59