Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. The average $ sales velocity for units across America were down -6 percent compared to the week before (April 17 v April 10).

2021 181

2021 Loyalty Program Coupons Fast Casual 181

Restaurant365

DECEMBER 11, 2020

The year 2020 prompted enormous changes in the restaurant industry. The events of this year made running a lean, streamlined restaurant business a necessity to survive the many shifts. As 2021 begins, there are many restaurant management best practices that can be applied to strengthen your business, in the short and long term.

2021 136

2021 Cash Management Management Management 136

Modern Restaurant Management

JUNE 15, 2021

In this edition of MRM Research Roundup, we have news of a possible-robust recovery for restaurants, home delivery and top food delivery apps. Yelp Data shows restaurants are reopening amidst a surge in diner demand. million diners seated via Yelp* in May 2021 – the highest ever, surpassing pre-pandemic highs.

2021 193

2021 Fast Casual Online Ordering Consumer Goods 193

Modern Restaurant Management

JANUARY 15, 2021

This edition of MRM Research Roundup features restaurant industry year-end totals, how restaurant labor is evolving, fast-food brand intimacy and top cities for locavores. For full-service restaurants now, it’s about government restrictions. An Unpopular Year.

2021 135

2021 Fast Casual Fine Dining Point of Sale 135

Modern Restaurant Management

FEBRUARY 1, 2021

This edition of MRM Research Roundup features the latest restaurant sales stats, brand loyalty, Valentine's Day spending plans and more. Same-Store Sales Fall. By December, same-store sales growth fell to -13.3 By December, same-store sales growth fell to -13.3 Same-store traffic growth for the month was -18.6

2021 113

2021 Point of Sale Guest Recovery Travel 113

Modern Restaurant Management

MARCH 2, 2021

January was encouraging for the restaurant industry. With same-store sales growth of -4.9 percent, it was the best performance for restaurants since the beginning of the pandemic almost a year ago, according to The Restaurant Guest Satisfaction Snapshot produced by data from Guest Intelligence™, a Black Box Intelligence Product.

2021 164

2021 Point of Sale Food Safety Kitchen Safety 164

Modern Restaurant Management

OCTOBER 26, 2022

While using credit cards is a convenience for consumers, this form of payment represents a major cost center for restaurants. As restaurants work to recover from the impact of the pandemic, interchange fees or “swipe” fees continue to curb their ability to grow and thrive. merchants in 2021, up from 75.9

Consumer Goods 169

Consumer Goods Restaurant Law Audits Customer Service 169

Touch Bistro

AUGUST 11, 2021

hour, restaurant operators are starting to think about how they will adjust their businesses to a $15 restaurant minimum wage. and provinces in Canada) have already increased their restaurant minimum wage and tipped minimum wage in the past few years. Will the Rising Restaurant Minimum Wage Affect Me? In the U.S.,

2021 98

2021 Restaurant Law 2022 Seasonal Menu 98

7 Shifts

OCTOBER 20, 2022

It's a constant conversation in the restaurant industry. But one can't deny that tips make up a majority of restaurant workers' take-home pay. There have been several ways in which restaurant owners have tried to create a more equitable system for employees to earn consistent, fair wages and improve retention. Tip Pooling Laws.

Tip Distribution 195

Tip Distribution Restaurant Law 2023 Cash Management 195

Modern Restaurant Management

AUGUST 31, 2021

This edition of MRM Research Roundup features the importance of internet searching, the struggle to acquire and retain talent, and the 25 best cities for restaurant workers. Average outlet $ sales (velocity) trends have generally been flat or in slight decline in recent weeks. Sales velocity is now +20 percent vs August 24, 2019.

2021 121

2021 Point of Sale White Paper 2019 121

Modern Restaurant Management

JANUARY 22, 2021

Marketing a restaurant looks completely different today than it did heading into 2020. The pandemic forced restaurants to completely transform how they operate, which naturally impacts how they interact with consumers. The privacy landscape underwent numerous changes in 2020 and will continue to evolve into 2021.

Marketing 199

Marketing Email Marketing Loyalty Program Point of Sale 199

Modern Restaurant Management

MARCH 19, 2021

American restaurants are facing a threat from the very technology that they have turned to for support this past year. American restaurants are facing a threat from the very technology that they have turned to for support this past year. Third-Party Delivery Impact. 904 hours of pay for waiters (at $9.95/hour hour in NY).

2021 106

2021 Point of Sale Fast Casual Delivery 106

Modern Restaurant Management

JANUARY 12, 2022

The Pandemic Has Permanently Altered the Consumer-Restaurant Relationships. The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank.

2022 207

2022 Mobile Ordering Guest Recovery Point of Sale 207

7 Shifts

NOVEMBER 29, 2022

If you walked down Valencia Street in San Francisco and polled ten restaurants on how they managed tips , there's a good chance they would each say something different. There are 101 ways to dole out restaurant tips - from percentages to points to whether kitchen staff gets a share. implemented tipping for our dining room teams.

BOH 195

BOH Restaurant Law Back of House Front of House 195

7 Shifts

FEBRUARY 26, 2021

What are the benefits of self-operated delivery for restaurants? These fees, when not managed, cut deep into razor-thin margins, and in some cases, can contribute to a restaurant closing for good. There are many ways to do this, and making the right choice for your restaurant is paramount to your success.

Online Ordering 341

Online Ordering Ordering Customer Service Food Order 341

Modern Restaurant Management

JULY 1, 2021

In this edition of MRM Research Roundup, we feature top foods of 2021, customer satisfaction, the Good Food 100 and shopping sentiments, State of the Plate. As we approach a new normal and restaurants reopen, there's a lot to look forward to for the rest of the year. Restaurants Rising in Popularity. Top Side Dishes.

2021 118

2021 Loyalty Program Mobile Ordering Consumer Goods 118

Modern Restaurant Management

MARCH 3, 2023

In a State of the Restaurant industry report, the Natiional Restaurant Association sees a return to normal with predicted sales growth in 2023. Other top research lists how impactful the Super Bowl was for restaurants, the state of gift cards and top pizza cities. million by the end of 2023.

2023 199

2023 2022 Consumer Goods Point of Sale 199

Touch Bistro

MARCH 30, 2021

Did you know Mother’s Day is the most popular holiday of the year for restaurants? In fact, TouchBistro restaurants see 24% more sales volume on Mother’s Day.*. That means you need to prepare some extra incentives to bring these diners to your restaurant for Mother’s Day and have the service to match. Don’t worry.

2021 79

2021 Email Marketing Social Media Seasonal Menu 79

Modern Restaurant Management

MARCH 11, 2021

What are ways that restaurants can build business safely and reopen their doors as the future emerges — even while COVID cases continue and vaccine distribution is happening? Customers and restaurants are opting for contactless payment – tap cards, phone payments, and QR code-driven billing. Florida is the first U.S.

License 178

License Government Customer Experience Fine Dining 178

Modern Restaurant Management

JULY 7, 2020

In this edition of MRM News Bites, we feature the latest delivery platform consolidation, the release of PPP loan information and ServSafe Dining Commitment. "As more people and more restaurants have come to use our services, Q2 bookings on Uber Eats are up more than 100 percent year on year. . Uber To Acquire Postmates.

Mobile Ordering 156

Mobile Ordering Restaurant Law Seating Customer Service 156

Modern Restaurant Management

DECEMBER 30, 2020

Top Restaurant Trends. BentoBox released its comprehensive 2020 Restaurant Trend Report. Key findings from the report include: Direct online ordering booms as restaurants recognize the need to bypass third-party marketplaces : Average monthly online order volume grew 250x since the COVID-19 pandemic began, with $59.18

2020 197

2020 Merchandise Retail Point of Sale 197

SpotOn

MAY 6, 2024

Apple orchards, $1 slices, Michelin-starred fine dining establishments, and all the halal carts that your heart desires—New York is the place to go when you're hungry. Whether in the hamlets of upstate or the restaurant-dense thicket of New York City, the Empire State is home to many minimum-wage workers.

2024 52

2024 Cash Management Restaurant Law Small Business 52

Restaurant365

FEBRUARY 4, 2021

Some are predicting a potential boom in the restaurant industry in the post-pandemic era. Consumers are ready to return to restaurants, and companies are innovating with new business models and new locations. However, if there’s one thing that will have a huge effect on all future business trends, it is new labor wage laws.

Restaurant Law 78

Restaurant Law Point of Sale BOH Customer Service 78

Modern Restaurant Management

DECEMBER 17, 2020

This edition of MRM Research Roundup features news that consumers plan to put restaurants at the top of their shopping lists, the latest stats for on premise and why the restaurant of the future is here now. Nearly half (48 percent) of respondents also said they are likely to buy gift cards from a local independent restaurant.

2020 164

2020 Point of Sale Seasonal Menu Consumer Goods 164

EATER

NOVEMBER 1, 2022

In 2021, I worked in a restaurant that promoted itself as the future of dining. Like much of the world, new and ever-changing technology is a fact of life for restaurant workers. Like much of the world, new and ever-changing technology is a fact of life for restaurant workers. But what does it mean for workers?

Mobile Ordering 113

Mobile Ordering Customer Service Food Order Online Ordering 113

Apicbase

JANUARY 13, 2023

However, we’re seeing some major shifts around menu creation, procurement, and dining habits of guests. They could help guide your decisions in what is shaping up to be a very uncertain time for restaurant operators. We’re seeing major shifts in menu creation, procurement, and dining habits. Let’s dig in.

2023 52

2023 Operations Management Management 52

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? That’s why we decided to donate 10 percent of sales of our off-premise take-out and delivery platform to No Kid Hungry.

2020 193

2020 Kitchen Safety Food Safety Loyalty Program 193

EATER

MARCH 30, 2021

Chef and restaurateur James Mark is relying on takeout and PPP loans to keep his restaurants afloat Annoyingly techie but excruciatingly precise, “pivoting” is now a loaded term in the restaurant world. For Big King and North, two restaurants in Providence, Rhode Island, 2020 was off to a great start.

Outdoor 85

Outdoor Delivery Point of Sale Front of House 85

Modern Restaurant Management

NOVEMBER 2, 2020

This edition of MRM Research Roundup features the impact of cold weather on restaurant viability, why franchises need to be nimbler and the pandemic's effect on guest expectations. Restaurant Adaptation. restaurants are operating at less than 100 percent capacity in their dining rooms. A vast majority of the U.S.

2020 217

2020 Mobile Ordering Hotels Food Safety 217

EATER

MARCH 30, 2021

Chef and restaurateur James Mark is relying on takeout and PPP loans to keep his restaurants afloat Annoyingly techie but excruciatingly precise, “pivoting” is now a loaded term in the restaurant world. For Big King and North, two restaurants in Providence, Rhode Island, 2020 was off to a great start.

Outdoor 77

Outdoor Delivery Point of Sale Front of House 77

Buzztime Business

MARCH 23, 2021

Carlsbad, CA, March 23, 2021 /PRNewswire/ — NTN Buzztime, Inc. NYSE American: NTN) today announced that it plans to effect a one for two reverse stock split of its outstanding shares of common stock immediately prior to the closing of the merger with Brooklyn ImmunoTherapeutics LLC, which is anticipated to occur on March 25, 2021.

Point of Sale 60

Point of Sale License 2021 Loyalty Program 60

Buzztime Business

MARCH 23, 2021

Carlsbad, CA, March 23, 2021 /PRNewswire/ — NTN Buzztime, Inc. NYSE American: NTN) today announced that it plans to effect a one for two reverse stock split of its outstanding shares of common stock immediately prior to the closing of the merger with Brooklyn ImmunoTherapeutics LLC, which is anticipated to occur on March 25, 2021.

Point of Sale 60

Point of Sale License 2021 Loyalty Program 60

Buzztime Business

MARCH 23, 2021

Carlsbad, CA, March 23, 2021 /PRNewswire/ — NTN Buzztime, Inc. NYSE American: NTN) today announced that it plans to effect a one for two reverse stock split of its outstanding shares of common stock immediately prior to the closing of the merger with Brooklyn ImmunoTherapeutics LLC, which is anticipated to occur on March 25, 2021.

Point of Sale 60

Point of Sale License 2021 Loyalty Program 60

Modern Restaurant Management

DECEMBER 4, 2020

This edition of MRM Research Roundup features the Restaurant Resilience Index, the impact of reviews, shifitng consumer preferences and the importance of rewards. Pandemic and Restaurant Demand. The COVID-19 pandemic has impacted a number of businesses, but few harder than the restaurant industry. percent demand decline.

Loyalty Program 114

Loyalty Program Fast Casual Online Ordering Consumer Goods 114

Buzztime Business

MARCH 1, 2021

March 1, 2021 /PRNewswire/ — The board of directors of NTN Buzztime, Inc. NTN currently has no arrangements to raise the capital required to continue operations past mid-March 2021, and no assurances can be given that NTN will be able to raise such capital when needed, on acceptable terms, or at all. CARLSBAD, Calif.,

Cash Management 60

Cash Management Point of Sale Document Employee Relations 60

Buzztime Business

FEBRUARY 3, 2021

3, 2021 /PRNewswire/ — NTN Buzztime, Inc. NTN will be holding its special meeting of stockholders to consider the merger, the asset sale and related proposals on March 15, 2021 at 9:00 a.m., CARLSBAD, Calif., Pacific Time, unless postponed or adjourned to a later date or time.

Specials 60

Specials Cash Management Point of Sale Document 60

Modern Restaurant Management

MAY 27, 2020

In this edition of MRM News Bites, we feature the Takeout For Good Effort on June 2 and a host of products designed to help restaurants keep guests and staff safer as they reopen. GroupRaise is inviting restaurants across the country to join their Takeout For Good initiative happening on June 2. Takeout For Good.

Food Safety 142

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 142