Modern Restaurant Management

AUGUST 16, 2021

Consumer spending at restaurants was up +32 percent in the April-May-June 2021 quarter compared to the same quarter last year, and for a pre-pandemic view, flat compared to the same quarter in 2019. As of June 2021, food service and drinking places employed 11.3 million as of June 2021, 97 percent of the 151.1 percent overall.

2021 178

2021 Guest Recovery 2019 Loyalty Program 178

Modern Restaurant Management

APRIL 20, 2021

consumers to better understand their feelings about planning events in 2021. 2021 will bring a restaurant renaissance unlike any we’ve seen before, with more consumers dining out and planning events than in years past. More than one in three (34 percent) said that they will be planning their event with 1-3 months’ notice.

2021 186

2021 Online Ordering Mobile Ordering Guest Recovery 186

Restaurant365

MARCH 3, 2022

37% are planning to travel during spring break, specifically, which is an increase from the 29% who were traveling for Spring Break 2021. Casual dining – 32%. Fast casual – 25%. So, whether you are a specialty kiosk, fast-casual, or fine dining, there is additional money to be made by catering to tourists.

Travel 146

Travel Fast Casual Social Media Fine Dining 146

Modern Restaurant Management

JULY 1, 2021

In this edition of MRM Research Roundup, we feature top foods of 2021, customer satisfaction, the Good Food 100 and shopping sentiments, State of the Plate. Unlike 2020, diners opted for the plant-based versions of delivery classics so far in 2021. Thai Thani – 2021 NW Market St B, Seattle, WA 98107. Seasonal Favorites.

2021 150

2021 Loyalty Program Mobile Ordering Consumer Goods 150

Touch Bistro

MAY 26, 2021

And Independence Day 2021 may be the busiest one yet, with 46% of American consumers reporting that they’re excited to dine out again as pandemic restrictions are loosened. They’ll appreciate subtlety, such as a beautiful flower arrangement in America’s favorite colors, or one well-crafted menu with a special of the day. Download Now.

Specials 111

Specials 2021 Merchandise Mobile Ordering 111

Modern Restaurant Management

MAY 7, 2021

However, since the start of 2021, Randy’s has seen a wave of interest from both domestic and international franchisees. Saudi Arabia had a successful pop-up store at the 2019 Riyadh Season and is opening its first permanent store in Jeddah this summer. Randy’s Donuts began franchising domestically in the summer of 2019.

Franchise 171

Franchise Franchising Sustainability Fast Casual 171

Modern Restaurant Management

MARCH 26, 2021

Flynn now owns and operates a combined total of 2,355 quick-service, fast casual and casual dining restaurants, generating $3.5 Renovations will be completed throughout the remainder of 2021, leaving each restaurant with a fresh, new and improved look and feel. billion in sales and employing 73,000 people in 44 states.

Franchise 167

Franchise Franchising Fast Casual Loyalty Program 167

Restaurant Clicks

OCTOBER 9, 2021

The setting is festive, but you can also enjoy a casual date as well. Del Pez also carries an extensive list of craft beers with a very creative margarita menu to boot. Feby’s was a great place to stop by and enjoy fine dining with a casual feel. Get there fast! The service is top-notch as well. Make a Reservation.

Back of House 147

Back of House Fast Casual Front of House Online Ordering 147

Modern Restaurant Management

MAY 28, 2021

The brand’s commitment to each guest service experience is the focal point of upcoming menu innovation, value-based choices, and a portfolio of new organic food and beverage educational content. IHOP® unveiled the latest plans to launch a pilot of its new fast-casual concept, flip’d by IHOP (flip’d).

Franchise 186

Franchise Franchising Fast Casual Loyalty Program 186

Modern Restaurant Management

FEBRUARY 23, 2021

Born and Raised Hospitality, the restaurant group behind other Phoenix restaurants Clever Koi, Across The Pond, and Fellow Osteria teamed up with Aline Architecture Concepts to create the new fast-casual build-your-own meal restaurant featuring a menu of customized ramen noodle bowls, steamed bao buns, and seasoned fries.

Fast Casual 98

Fast Casual Design Casual Mobile Ordering 98

Black Box Intelligence

JULY 26, 2022

Restaurants are experiencing strong headwinds as the industry hits peak Summer season. Same-Store Sales Growth Lowest Since February 2021. reported for May and the lowest it has been since February of 2021. Upscale Casual also saw a steep decline compared to May 2022. Same-store sales growth was +1.6%

Fast Casual 78

Fast Casual Point of Sale 2022 Fine Dining 78

Black Box Intelligence

NOVEMBER 1, 2021

October 27, 2021. Data through the week ending October 17, 2021. QSR, fast casual and casual dining improved the most (improved sales growth by 1.9 By August 2021, the rolling 12-month hourly turnover rate was an alarming 19 percentage points higher than it was in 2019. . October 19, 2021.

Fast Casual 84

Fast Casual Guest Recovery Fine Dining Point of Sale 84

Modern Restaurant Management

FEBRUARY 1, 2021

Customer brand loyalty has survived the impact of the COVID-19 pandemic, which imposed a severe stress test on brands, according to Brand Keys 25th annual 2021 Customer Loyalty Engagement Index® (CLEI). The 2021 survey examined 94 categories and 855 brands. Brand Loyalty Survives Pandemic. Future Delivery Habits.

2021 131

2021 Point of Sale Guest Recovery Travel 131

BNG Point of Sale

OCTOBER 7, 2021

They streamline processes to record stock, manage your menu and staff, deliver detailed sales readings, and effectively take orders while ensuring you achieve profit goals. POS systems help staff remember customer orders, which makes it easy to order “the usual,” or customize a menu item. Auto totals for fast and correct billing.

Point of Sale 52

Point of Sale 2021 POS Loyalty Program 52

Modern Restaurant Management

JANUARY 22, 2021

We are continuing to expand to new locations and introduce new menu items – you never know what we have up our sleeves. Dave’s Hot Chicken is spicing up its 2021 franchise development strategy. The brand is set to open at least 30 locations in 2021, and plans to have an additional 300 units in development.

Franchise 199

Franchise Franchising 2020 2021 199

Restaurant Clicks

DECEMBER 31, 2021

Co-owners and Chef and manager duo Dave Scarlow and Anna Viertel use their brick-and-mortar restaurant to expand the menu to include small plates and Italian entrees cooked to perfection with their signature wood-fired brick oven. The menu at Defonte’s features a slew of hot and cold hero sandwiches that may be the biggest in New York.

Front of House 103

Front of House Online Ordering Mobile Ordering Website Management 103

Modern Restaurant Management

JULY 16, 2021

Despite these challenges, Killer Burger experienced positive systemwide same-stores sales comps in 2020, and these comps have accelerated further in the first half of 2021. Through the end of 2021, the brand is targeting four to six new franchise agreements and several new openings. ” Starbird Plans Franchising.

Franchise 164

Franchise Franchising 2021 Employee Relations 164

Apicbase

MARCH 31, 2023

Immergrün 70 Outlets Vegetarian Fast Casual Germany Immergrün is evergreen food for fresh people. Nordsee GmbH 370+ Outlets Seafood Fast Casual Germany, Austria, Bulgaria, Romania, Hungary, Switzerland, Belgium, France Not many modern restaurant chains can claim to have been in the business for more than 120 years.

Fast Casual 52

Fast Casual Back of House Food Truck Franchise 52

Modern Restaurant Management

AUGUST 25, 2021

” Differentiating itself in the popular Mexican quick-service segment, Taco John’s prides itself on a unique menu that features delicious, quality-made food. Chicken Salad Chick had a successful first half of 2021, opening 17 new locations, including market debuts in South Florida; Roanoke, Virginia; and Indianapolis, Indiana.

Franchise 167

Franchise Franchising Customer Experience Point of Sale 167

Modern Restaurant Management

NOVEMBER 2, 2021

” Creating Multi-Brand Platform of Premium Casual Restaurant Concepts. The concept is centered around a 900-degree coal fired oven, and its streamlined menu offers “well-done” pizza, coal fired chicken wings, homemade meatballs, and a variety of handcrafted sandwiches and salads. BurgerFi International Inc.

Franchise 178

Franchise Franchising Leadership Beverage 178

Restaurant Clicks

DECEMBER 6, 2021

The menu at La Strega has selections of pizza, pasta, antipasti, seafood, cured meats, and main entrees for an elaborate multi-course Italian meal. You can find this traditional sushi bar with an authentic, fast-paced street food energy located in the Chinatown Plaza right across the interstate from the Vegas Strip. Make a Reservation.

Fine Dining 134

Fine Dining Reservations Hotels Seasonal Menu 134

7 Shifts

JULY 6, 2023

During the pandemic, before we opened our first location in July 2021, throughout 2020, it gave me time to pause and think of what type of company we're trying to build, and it was. And I said, 'Wow, I wonder if this would work within fast casual restaurants.' Joe doesn't move very fast. This is not an exaggeration.

Fast Casual 195

Fast Casual Employee Relations Customer Experience Hiring 195

Modern Restaurant Management

JANUARY 9, 2020

parent company of fast-casual restaurant chain The Habit Burger Grill, for approximately $375 million in a cash transaction. “As a fast-casual concept with strong unit economics, The Habit Burger Grill is a fantastic addition to the Yum! Beefing Up with Habit Acquisition. Brands, Inc. and internationally.

Fast Casual 109

Fast Casual Customer Service Online Ordering Casual 109

Modern Restaurant Management

DECEMBER 4, 2020

Additionally, the results indicate that the negative effect of COVID-19 was smaller for fast-food restaurants compared to full-service establishments. If there is a specific type of business that could benefit during the remainder of 2020, it could be the fast food industry. percent demand decline. Beauty care, SPA, and fitness center.

Loyalty Program 140

Loyalty Program Fast Casual Online Ordering Consumer Goods 140

Modern Restaurant Management

DECEMBER 16, 2021

We also anticipate restaurants will be more cautionary when it comes to menu offerings. With current supply chain issues and these brands already operating under thin margins, we expect operators to be strategic when it comes to menu sizes, limited offerings and daypart offerings to limit waste, cut costs, and maximize profitability.

2022 178

2022 Food Supply Back of House Kitchen Safety 178

Modern Restaurant Management

DECEMBER 17, 2020

The 2020 holiday season may not offer the same gatherings, parties and hoopla of years’ past, but diners are making sure it is still filled with amazing food. In addition to gift cards, consumers are looking to bring their favorite restaurant faire to friends and family this holiday season. Diners Show Holiday Spirit.

2020 167

2020 Point of Sale Seasonal Menu Consumer Goods 167

EATER

APRIL 30, 2021

The pandemic didn’t stop the New York City-based restaurant group from opening new locations of Carbone, Sadelle’s, Parm, and more For restaurants, 2021 has brought some degree of hope. That same month, the group debuted an outpost of its casual Italian-American restaurant Parm at Woodbury Commons, an outlet mall in Central Valley, New York.

Fast Casual 82

Fast Casual Food Casual Point of Sale 82

Modern Restaurant Management

MAY 1, 2020

Some businesses have had a harder time adapting their business models, including French restaurants (-62 percent in seasonally adjusted consumer interest relative to other similar types of businesses), tapas & small plates (-57 percent) and hot pot (-53 percent). Christina Norton noted: “Frequent users in the U.S. In the U.K.

2020 188

2020 Fast Casual Food Safety Guest Recovery 188

Black Box Intelligence

JULY 26, 2022

Restaurants are experiencing strong headwinds as the industry hits peak Summer season. Same-Store Sales Growth Lowest Since February 2021 Year-over-year guest counts have now been in a three-month decline (since March 2022), impacting sales and traffic. reported for May and the lowest it has been since February of 2021.

Fast Casual 40

Fast Casual Point of Sale 2022 Fine Dining 40

Modern Restaurant Management

MARCH 3, 2023

A Return to Normal The National Restaurant Association released its 2023 State of the Restaurant Industry report, which examines key factors impacting the industry including the current state of the economy, operations, workforce, and food and menu trends to forecast sales and market trends for the year ahead. million by the end of 2023.

2023 199

2023 2022 Consumer Goods Point of Sale 199

Modern Restaurant Management

SEPTEMBER 24, 2021

White Castle, the creator of the beloved Sliders sold at eponymous restaurants and in grocery aisles nationwide, has been celebrating its 100th birthday throughout 2021. With the 2020 induction delayed due to the pandemic, 2021 will welcome two classes into this illustrious club. White Castle Salutes Long-Term Employees.

Franchise 181

Franchise Franchising Customer Experience Fast Casual 181

Modern Restaurant Management

JUNE 17, 2021

With more than a dozen restaurants set to open in the first half of 2021, Freddy’s currently boasts a development pipeline on track to open more than 45 restaurants in 2021. Among the new openings in 2021 so far, Freddy’s has celebrated new locations in key markets such as Florida, Tennessee, and Georgia.

Franchise 169

Franchise Franchising Food Truck Loyalty Program 169

Modern Restaurant Management

NOVEMBER 2, 2020

Menu price changes. Finally, they asked survey respondents if they had raised or lowered their menu prices in response to the pandemic, and how their guests have reacted to those additional costs. percent to a score of 79 (falling below 80 for just the second time) while limited-service (fast food) restaurants dropped 1.3

2020 219

2020 Mobile Ordering Hotels Food Safety 219

Restaurant Clicks

NOVEMBER 2, 2021

Pammy’s takes the look and feel of a traditional Italian trattoria and combines it with a New American-style menu. The menu rotates regularly, but if you have a chance, get the sea scallops. The food here is fresh, seasonal, and fantastic. Table only offers a prix fixe menu, and that rotates. Make a Reservation.

Seasonal Menu 109

Seasonal Menu Reservations Back of House Online Ordering 109

Modern Restaurant Management

FEBRUARY 6, 2020

We think CPK’s creative California vibe and innovative menu will resonate with Albertans and offer something completely new in the market.” Bojangles’ named Chef Marshall Scarborough as the chain’s new vice president of menu and culinary innovation. Bojangles' Culinary Innovation. Chef Marshall Scarborough.

Franchise 147

Franchise Franchising Fast Casual Customer Experience 147

The Restaurant Times

APRIL 12, 2023

In this episode, we welcome Geoff Alexander, President and CEO of Wow Bao and a seasoned professional in the restaurant industry. Conclusion Alexander’s tenacity and vision have earned him industry-wide recognition as one of the Top 25 Executives in the Fast Casual Industry for six consecutive years (2014—2021).

Leadership 52

Leadership Social Media Fast Casual Online Ordering 52

Modern Restaurant Management

NOVEMBER 24, 2021

Apple American Group LLC (AAG), a wholly-owned subsidiary of Flynn Restaurant Group LP (FRG), was named the 2021 Abe Gustin Franchisee of the Year by Applebee’s Neighborhood Grill + Bar. The award was presented during the 2021 Applebee’s Business Meeting, which was held in Scottsdale on November 16, top photo.

Franchise 175

Franchise Franchising Loyalty Program 2022 175