Modern Restaurant Management

AUGUST 10, 2022

To cope with their current challenges, food-service businesses need to look back on their lockdown experiences — and keep on innovating in order to keep customers coming back for more. There's also growing demand for online ordering prior to arrival, so that restaurants can prep dishes before diners even reach their table.

Customer Experience 186

Customer Experience Online Ordering Customer Service Mobile Ordering 186

EATER

APRIL 10, 2024

Wonder debuted in December 2021 as a network of tricked-out Mercedes-Benz Sprinter vans serving a few affluent New Jersey suburbs. Customers place orders on the Wonder app for delivery or pick-up. Wonder has managed to raise a whopping $1.5 There are no royalties, meaning chefs aren’t paid a percentage of their concept’s sales.

Delivery 129

Delivery Cash Management Point of Sale Back of House 129

Lavu

SEPTEMBER 29, 2023

The 2021 COVID-19 pandemic caused many people to leave the hospitality industry, and many have not returned. Some ways Lavu can help automate tasks and improve efficiency are: Order Management: Lavu provides a user-friendly interface for taking orders, which reduces errors and speeds up the process.

Loyalty Program 166

Loyalty Program Front of House Mobile Ordering Customer Service 166

Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience.

2023 195

2023 Loyalty Program Mobile Ordering Customer Experience 195

EATER

NOVEMBER 1, 2022

In 2021, I worked in a restaurant that promoted itself as the future of dining. Diners would sit down and immediately download an app to browse the menu, place their order, and pay with a credit card, all on their phones. And when customers don’t tip, servers can end up paying out of pocket to pad a manager’s paychecks.

Mobile Ordering 109

Mobile Ordering Customer Service Food Order Online Ordering 109

Restaurant365

JULY 29, 2021

Use of automation and self-service for both in-store ordering and drive-thrus. Increased focus on restaurant loyalty programs or custom mobile apps. The restaurant industry in 2021 looks significantly different from the pre-pandemic restaurant industry. Few areas of restaurant operations were immune from changes.

Cash Management 78

Cash Management Point of Sale Inventory Loyalty Program 78

Modern Restaurant Management

DECEMBER 16, 2021

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their views on trends. With more options to work outside of the hospitality industry, operators must offer employees more scheduling flexibility, facilitate transparent communication between management and team members, and avoid overworking staff.

2022 179

2022 Food Supply Back of House Kitchen Safety 179

The Restaurant Times

SEPTEMBER 1, 2021

The country has more than 1 million operating restaurant locations as of 2021, employing 15.6 Harnessing the POS software, restaurateurs have enhanced their restaurant management systems to stay pro-active in the competition. . 8 Ways POS Software Remodels The Restaurant Management System. Manage Inventory.

POS 52

POS Management Management Cash Management 52

EATER

JANUARY 5, 2022

But if you live in the suburbs within two miles of an ordering location, and the weather is mild and still, you could order food or groceries and it will get to your home in about five minutes, “faster and fresher” than if a human drove it, Thein says. Why should geography determine what restaurants you can order from?

Food 143

Food Mobile Ordering Online Ordering Food Order 143

Modern Restaurant Management

JUNE 18, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features recovery data, POS performance and shifting habits of diners. As stay at home orders are lifted, consumers will begin visiting restaurants and businesses locally while practicing social distancing. On the Road to Recovery. POS Performance Data.

2020 183

2020 Guest Recovery Kitchen Safety Online Ordering 183

EATER

DECEMBER 16, 2021

With her newest book One Fair Wage: Ending Subminimum Pay in America , published in the fall of 2021, Jayaraman furthers the movement. For example, Vianne explained, “DoorDash might offer a higher $12 delivery fee per order. Vianne once delivered a Starbucks order to one well-known celebrity. It was a big order.

Back of House 138

Back of House Employee Relations Delivery Mobile Ordering 138

The Restaurant Times

SEPTEMBER 30, 2021

After all, they let you change sites, keep menus short and focused, and create an exciting and dynamic small company on wheels since they are smaller and most importantly mobile, unlike a restaurant. had approximately 26,200 operational food truck businesses in 2021. It allows you to spend less cash each month.

Food Truck 52

Food Truck Food License Mobile Ordering 52

Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. Those that are continuing to prosper had their technological house in order prior to the pandemic. In 2021, the digitization of the restaurant industry will increase exponentially.

2021 197

2021 Kitchen Safety Food Safety Mobile Ordering 197

Modern Restaurant Management

APRIL 20, 2021

consumers to better understand their feelings about planning events in 2021. As consumers ramp up their event planning, operators should continue to leverage connected technology solutions to ensure the event booking and management process is streamlined and as user-friendly as possible. ” Optimism Is Returning.

2021 188

2021 Online Ordering Mobile Ordering Guest Recovery 188

Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. in-restaurant dining and online ordering for pickup or delivery), which can be leveraged to drive highly customized campaigns using a built-in marketing solution.

Food Safety 209

Food Safety Mobile Ordering Online Ordering Kitchen Safety 209

Modern Restaurant Management

AUGUST 14, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Fazoli’s fans in Atlanta can order delectable Italian dishes for delivery, carryout and catering only. Virtual Barbecue Pit.

Franchise 188

Franchise Franchising Kitchen Safety Food Safety 188

Modern Restaurant Management

DECEMBER 12, 2019

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Jim Hicks joins Nathan's Famous with over 25 years of senior management experience in restaurant operations and corporate support. More Tropical in Colorado. " Karamo Brown.

Franchise 110

Franchise Franchising Loyalty Program Book 110

Modern Restaurant Management

AUGUST 31, 2021

Sales velocity is now -3 percent vs August 14, 2021. Sales velocity is now -3 percent vs August 14, 2021. Sales velocity is now -3 percent vs August 14, 2021. Sales velocity is now +1 percent vs August 14, 2021. Sales velocity is now 0 percent vs August 14, 2021. Sales velocity is now -4 percent vs August 24, 2019.

2021 157

2021 Point of Sale White Paper 2019 157

Modern Restaurant Management

OCTOBER 4, 2022

All of these tools require a reliable connection in order to ensure a positive customer experience. Credit card payments have been outpacing cash transactions for some time now. This is a positive development as McKinsey analysts say the change from paper to digital management will double profits. Mobile POS.

Point of Sale 200

Point of Sale Cash Management Mobile Ordering Customer Experience 200

Modern Restaurant Management

DECEMBER 14, 2021

Managers lack the tools to properly schedule employees and plan for shifting consumer demands, and as a result, businesses are paying for redundant overworked labor, or having to manage with inadequate labor due to hiring challenges. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education.

2022 188

2022 Food Supply Mobile Ordering Customer Experience 188

Apicbase

FEBRUARY 29, 2024

million in 2021, to $974.9 million tons in 2020 and 12 million tons in 2021. 71% of restaurant customers prefer to order food delivery directly from the restaurant rather than using third-party apps. million in 2021, to $974.9 Restaurant sales in the US grew from $842.3 million in 2022, to $1,087 million in 2023.

2024 52

2024 Operations 2023 Loyalty Program 52

Modern Restaurant Management

MAY 27, 2020

With thousands of restaurants forced to close their dining rooms, and millions of Americans facing sudden unemployment, GroupRaise saw an opportunity to mobilize its 10,000+ restaurant partners along with their communities to offer those who are able a chance to support both local business and food distribution to at-risk families.

Food Safety 174

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 174

Modern Restaurant Management

MARCH 11, 2020

US Foods Holding Corp.entered into a definitive agreement to acquire Smart Foodservice Warehouse Stores from funds managed by affiliates of Apollo Global Management, Inc. NYSE: APO) (the “Apollo Funds”) for $970 million in cash. by the end of fiscal 2021. reducing to approximately 3.0x

Bar 153

Bar Cash Management Loyalty Program Point of Sale 153

Restaurant365

MAY 25, 2022

According to the National Restaurant Association’s 2022 State of the Restaurant Industry, below is the percentage breakdown of adult (age 18+) consumers who say they would be likely to use the following options if they were offered by a restaurant in their area they patronize: Order and pay for food or beverages using a restaurant website: 74%.

Technology 78

Technology Mobile Ordering Social Media Online Ordering 78

Modern Restaurant Management

JANUARY 27, 2020

Grubhub launched its Ultimate technology, a revolutionary, first-of-its-kind proprietary hardware and software solution that integrates all restaurant ordering channels into one system. There are four components that make up the Ultimate technology: Lightweight point of sale (POS) with direct integration to the Grubhub web and mobile app.

Catering 120

Catering Mobile Ordering Customer Service Leadership 120

Modern Restaurant Management

JULY 7, 2020

The transaction is subject to the approval of Postmates stockholders, regulatory approval and other customary closing conditions and is expected to close in Q1 2021. BurgerFi’s estimated 2021 net company revenues and 13.6x BurgerFi’s estimated 2021 adjusted EBITDA of $10.5 ’s stock price performance.

Mobile Ordering 191

Mobile Ordering Restaurant Law Seating Customer Service 191

Modern Restaurant Management

DECEMBER 14, 2020

The company has also added a Deep Cleaning Checklist and guiding principles for Managing Indoor Air. “As we approach the 50th Anniversary of Starbucks in 2021, we honor our past while looking to the future with a long runway of healthy growth ahead,” said Johnson. The businees was conceptualized and launched by Rene Prats.

Webinar 188

Webinar Customer Experience Mobile Ordering Customer Service 188

Modern Restaurant Management

MARCH 16, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features some surveys surrounding Coronavirus and the restaurant industry, the best locations for chefs, online payment fraud and top trends for QSRs. In reality, Order for Pickup offers wait times up to 2.4X Faster than order in person at Taco Bell.

Mobile Ordering 121

Mobile Ordering Online Ordering Point of Sale POS 121

The Restaurant Times

FEBRUARY 16, 2021

6 Technology Trends For Restaurants In 2021. The restaurant technology trends mentioned in this article will help restaurants to stay competitive and be able to better align better with any unforeseen changes or upcoming trends in the year 2021. . From a cash flow point of view, it’s also more efficient. QR code-based ordering.

Technology 98

Technology Mobile Ordering Online Ordering Cash Management 98

Modern Restaurant Management

MAY 12, 2020

The idea of purchasing Dining Bonds seemed to strike a chord with the public as a way to provide much needed financial support in order to help restaurants stay in business. SevenRooms launched Contactless Order & Pay, streamlining the in-restaurant ordering and payments experience for guests.

Mobile Ordering 149

Mobile Ordering Online Ordering Food Order Recycling 149

Modern Restaurant Management

SEPTEMBER 24, 2021

White Castle, the creator of the beloved Sliders sold at eponymous restaurants and in grocery aisles nationwide, has been celebrating its 100th birthday throughout 2021. With the 2020 induction delayed due to the pandemic, 2021 will welcome two classes into this illustrious club. White Castle Salutes Long-Term Employees. Overall U.S.

Franchise 183

Franchise Franchising Customer Experience Fast Casual 183

Modern Restaurant Management

AUGUST 3, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the state of flavor, COVID-19 restaurant operations, public acceptance of delivery charges, the best of the best and the most allergy-friendly restaurant chains. While tired of cooking chicken, Americans aren’t sick of ordering in chicken.

2020 193

2020 Franchise Franchising Food Order 193

Modern Restaurant Management

MAY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more. Yelp Economic Average. Takeout and delivery increased 300X in a couple of weeks relative to reservations and wait list on Yelp.

2020 190

2020 Fast Casual Food Safety Guest Recovery 190

Modern Restaurant Management

SEPTEMBER 10, 2021

” In order to commit to an effective rollout system-wide, Wing Zone will introduce the new brand at five corporate locations in Las Vegas before implementing at other locations across the country. Ike’s Love & Sandwiches is ranked #12 on Fast Casual’s Movers and Shakers 2021 list. Mad for Teriyaki Madness.

Franchise 186

Franchise Franchising Food Fast Casual 186

Modern Restaurant Management

AUGUST 19, 2020

Modern Restaurat Management (MRM) magazine is collaborating with the team at MarketScale on The Main Course , a podcast that aims to explore the intense and competitive modern restaurant industry. "We Barbara Castiglia , MODERATOR – Modern Restaurant Management. They both went through a management training program.

Kitchen Safety 204

Kitchen Safety Loyalty Program Delivery Customer Service 204

Modern Restaurant Management

DECEMBER 4, 2020

. “They’ve had to basically adapt and change their entire business model,” says Yang Yang, an associate professor in the School of Sport, Tourism and Hospitality Management (STHM) at Temple University. from February 1 to April 30, 2020, during the early part of the pandemic. percent demand decline. percent demand decline.

Loyalty Program 144

Loyalty Program Fast Casual Online Ordering Consumer Goods 144

Modern Restaurant Management

SEPTEMBER 15, 2020

These features include tableside mobile ordering, NFC contactless payments, and direct online ordering. SALIDO leverages design, data, and workflow management to optimize both front- and back-end operations. Market Cafe is completely contact-less: guests scan and pay for all their items and leave.

Fast Casual 160

Fast Casual Casual Menu Mobile Ordering 160