Modern Restaurant Management

SEPTEMBER 20, 2021

Even before the recent COVID surges, new vaccine mandates and other restrictions, the analysts at Revenue Management Solutions advised their restaurant clients that online ordering was here to stay. Early results revealed consistent consumer behavior that should drive online ordering improvements by operators.

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Menu Mobile Ordering Online Ordering Website Management 197

Deliverect

DECEMBER 27, 2020

The Inception of Online Ordering. In 1994, a customer placed an online order for a pizza from Pizza Hut, marking the first ever online order recorded in the United States. And while online ordering methods have diversified and become more widely available since, the general premise remains the same. Online Ordering Today.

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Online Ordering Ordering Point of Sale Mobile Ordering 78

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off.

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2022 Mobile Ordering Guest Recovery Point of Sale 216

The Restaurant Times

AUGUST 23, 2021

From placing orders by phone to directly ordering via apps, ordering from restaurants has undergone a revolutionary shift, especially post COVID-19. In the pre-COVID times, online ordering was used to compliment the dine-in services of restaurants. However, since 2020, the scenario has been the opposite.

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Online Ordering Ordering Mobile Ordering Food Order 59

Restaurant365

APRIL 16, 2021

Today, consumers want convenient and easy ways to order food from your restaurant. Luckily, that’s what an online ordering system can do for you. Statista notes that in 2020, 760 million users were using online ordering for their restaurant takeout and delivery orders, a 20% increase year-over-year.

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Online Ordering Blog Ordering Front of House 78

Modern Restaurant Management

JANUARY 5, 2022

The 2020 COVID-19 pandemic and its echoing effects have heavily impacted the restaurant industry, and as a result it continues to experience many restrictions. The restaurant industry lost $240 billion in profits in 2020 , and in 2021 is projected to fall about $167.5

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Technology Front of House Online Ordering Back of House 167

Restaurant365

NOVEMBER 19, 2019

To prepare for the new year, restaurant owners, operators, and managers need to start planning now. Here are the top 10 operational challenges restauranteurs should expect in 2020: 1. New training methods focus on thorough cross-training, an emphasis on company mission and values, and solid management team structures.

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Operations 2020 Mobile Ordering Social Media 92

Rocket Fuel

DECEMBER 1, 2022

With the 2020 COVID-19 pandemic, the ordering process has changed, and the delivery channel skyrocketed. To process the high volume of orders coming in from numerous channels, you need to have a very smart online ordering system. How To Pick an Appropriate Restaurant Online Ordering System?

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Online Ordering Ordering Point of Sale Mobile Ordering 52

ChowNow

FEBRUARY 5, 2021

When looking for the right online ordering platform for your multi-location restaurant, it’s important to choose one that will help you remain profitable and give you the tools you need to run a successful business. . While there is no shortage of online ordering services to choose from, not all online ordering partners are alike.

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Online Ordering Ordering Email Marketing Mobile Ordering 78

Deliverect

APRIL 9, 2021

Founded in the Netherlands in the year 2000, Takeaway.com specializes in online food ordering and home delivery. In 2020, the company merged with Just Eat to form one of the leading global online food delivery companies, Just Eat Takeaway.com. Once your restaurant is listed on Takeaway.com, you can start receiving orders.

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Online Ordering Mobile Ordering Point of Sale POS 148

Focus POS

DECEMBER 22, 2021

A Recipe for Successful Restaurant Management. The pandemic caused added pressure in 2020, with sales down $239 billion from expected levels and employment dropping 3.1 Technology for Successful Restaurant Management. Keeping a restaurant successful heavily relies on restaurant management’s effectiveness. Online ordering.

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Management Management Loyalty Program Online Ordering 146

Modern Restaurant Management

APRIL 27, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. To view all of the available resources or connect with a US Foods expert, visit the company’s website here. No cover fees through September 30, 2020.

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Mobile Ordering Webinar Loyalty Program Online Ordering 198

Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. Contactless ordering at the table, virtual host stands, and online staff wellness checks have all become standard operating procedures for us now. Here are their responses. To read part one, click here.

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2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Modern Restaurant Management

DECEMBER 28, 2023

Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Holiday Hangovers : On the days after holidays like St.

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2024 2023 Food Order 2013 190

Modern Restaurant Management

JUNE 19, 2020

Those pivots are also reflected in the digital world, in which websites that previously offered little more than a business’s name, address and phone number now have much higher consumer requirements. In 2020, too many restaurant websites are still little more than digital brochures.

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Website Management Loyalty Program Front of House Point of Sale 201

Modern Restaurant Management

JUNE 3, 2021

Throughout subsequent waves of the pandemic, the reports explored the growth of off-premise strategies including the spike in mobile apps and, more recently, captured softening safety concerns among consumers when they began favoring shorter wait times over safety protocols. Order accuracy and speed top list of what consumers want.

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2021 Fast Casual Mobile Ordering Guest Recovery 190

Touch Bistro

JULY 1, 2021

Now, more than ever, restaurants are leaning into online ordering as a way to streamline takeout and delivery, and help their businesses recover from the impact of the pandemic. Get TouchBistro Online Ordering. Third-Party Online Ordering Apps vs. Direct Online Ordering. Third-Party Online Ordering Apps.

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Online Ordering Ordering Back of House Front of House 52

Restaurant365

DECEMBER 4, 2020

Certainly, 2020 brought challenges for the restaurant industry that most owners and operators didn’t see coming. To prepare for the new year, restaurant owners, operators, and managers need to start planning now. Managing rotating inventory. COVID-19 has prompted massive changes in how restaurants operate.

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Modern Restaurant Management

OCTOBER 29, 2021

I argued that, as consumers gradually become more acclimated to tech-enabled options like mobile ordering and click-and-collect, we were going to see chargebacks become more of a concern. The reason: a flood of chargebacks coming in through online ordering apps. Not having orders ready within the timeframe promised.

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Mobile Ordering Online Ordering Customer Service Food Order 101

Restaurant365

JULY 24, 2020

Shelter-in-place orders, dine-in restrictions and diners’ hesitation to eat out have combined to prompt restaurants to shift their focus to takeout and delivery. Sometimes called a virtual restaurant, virtual kitchen or cloud kitchen, a ghost kitchen is a food-service business that serves customers exclusively through online orders.

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Front of House Online Ordering Kitchen Safety Customer Service 147

MBB Hospitality

DECEMBER 29, 2020

In this new age of ever-changing technology, it is important to keep up with the times and make sure your restaurant’s website is in good shape. If your restaurant’s website hasn’t been updated recently and is looking like a relic of the 2010 web page you started with, it may be time for a restaurant website redesign.

Mobile Ordering 52

Mobile Ordering Website Management SEO Online Ordering 52

Modern Restaurant Management

OCTOBER 22, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Contactless ordering and delivery, curbside pick-up and socially distanced patio seating are just a few of the amenities featured at Holsom that balances safety and convenience of its guests.

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Franchise Franchising Loyalty Program Kitchen Safety 154

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. Additionally, turnover rates for restaurant employees and managers continue to be at all-time highs.

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2019 Compost Mobile Ordering Point of Sale 128

ChowNow

MARCH 26, 2021

Online orders for food and beverage grew an incredible 93 percent between 2019 and 2020. As a safety net, operators may also take photos of their orders or require customers to show their IDs when picking up food. Different online ordering platforms have varying policies when it comes to credit card fraud and chargebacks.

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Operations Online Ordering Food Safety Mobile Ordering 88

The Restaurant Times

JUNE 11, 2021

Managing a restaurant is a daunting task. Handling inventory, staff and customers, along with keeping track of analytics and reports all at the same time can become cumbersome for the restaurant manager. It enables you to manage each task efficiently. . That is why, automating restaurant operations is always fruitful.

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POS Mobile Ordering Loyalty Program Online Ordering 52

ChowNow

AUGUST 26, 2021

Online orders for food and beverage grew an incredible 93 percent between 2019 and 2020. As a safety net, operators may also take photos of their orders or require customers to show their IDs when picking up food. Different online ordering platforms have varying policies when it comes to credit card fraud and chargebacks.

Operations 78

Operations Online Ordering Food Safety Mobile Ordering 78

Modern Restaurant Management

SEPTEMBER 15, 2021

78 percent of Canadians have ordered delivery within six months prior to the survey. 78 percent of Canadians have ordered delivery within six months prior to the survey. Quebec ordered delivery the most, with 84 percent saying they had ordered within the last six months. Delivering Excellence. ” Supporting Local.

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2021 Loyalty Program Retail Online Ordering 179

Modern Restaurant Management

FEBRUARY 4, 2020

He also previously worked with Taco Bell Corporation and Mobil Oil Corporation. PPX Hospitality Brands will manage two restaurant groups headquartered in metro Boston, the aforementioned Smith & Wollensky, and The Strega Group, a collection of Italian chophouses recently acquired from the Varano Group. PPX Hospitality Launches.

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Online Ordering Hospitality Leadership Design 123

Modern Restaurant Management

JANUARY 2, 2020

Nair, a partner at Ervin Cohen & Jessup LLP compiles recent legal news affecting the restaurant, food and beverage and hospitality industries for Modern Restaurant Management (MRM) magazine. The ordinance goes into effect on January 1, 2020 and largely tracks Minnesota’s wage theft statute that went into effect on July 1, 2019.

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2019 License Restaurant Law Website Management 84

The Restaurant Times

OCTOBER 24, 2021

Nobody could have predicted that the pandemic, which culminated in total lockdown in March 2020, would have such severe financial consequences. Since there is no real storefront or dining area with ghost kitchens, you just need a few back-of-house employees to fulfil online orders. Exclusive Access To The Delivery Market.

Kitchen Safety 52

Kitchen Safety Online Ordering Mobile Ordering Food Order 52

EATER

MAY 24, 2021

According to a Yelp press release , in 2020, the company saw a 2,400 percent rise in searches for “Black-owned” restaurants compared to 2019. Between June and December 2020, Trade Street Jam Co. By the end of 2020, its first full year of operation, the restaurant had far surpassed expectations, serving 35,000 customers.

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Social Media 2020 Small Business Food Truck 114

Modern Restaurant Management

OCTOBER 16, 2019

World’s First Mobile Restaurant Powered by Advanced Robotics. unveiled the world’s first mobile restaurant powered by robotic technology, top video and photo. ” While Ono’s food truck is powered by complex technology, ordering an Ono Blend is simple. Ono Food Co. Door Dash Shared Kitchen. ?

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Food Truck Customer Service Customer Experience Dietary Restrictions 126

Modern Restaurant Management

DECEMBER 3, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Currently, PJ’s Coffee has 124 locations and by the end of 2020, the franchise is expected to open an additional six cafes throughout the country. Orlando: Up to 40 locations.

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Franchise Franchising Catering Online Ordering 166

The Restaurant Times

JANUARY 27, 2022

Before the coronavirus outbreak in 2020, the UK restaurant and foodservice industry experienced a period of massive growth, and revenues showed an increasing trend over the years. Restaurant industry revenues were expected to fall by around 33 percent in 2020.

Fine Dining 52

Fine Dining Customer Service Customer Experience Mobile Ordering 52

Modern Restaurant Management

MARCH 30, 2020

To help managers limit the number of people in their store at one time, party sizes and shopping windows will vary depending on the business. We hope this new solution provides similar support for retailers and grocers to help them safely manage the influx of shoppers.” As of March 30 at 10:00 a.m. ” PARk it Converter.

Food Safety 100

Food Safety Food Order Technology Social Media 100

Touch Bistro

JUNE 2, 2021

In fact, TouchBistro’s 2020 State of Restaurants Report (based on a study conducted prior to the pandemic) revealed that while one-third of operators had plans to adopt restaurant reservation software in the future, 57% were still relying on phone calls and walk-ins to make bookings. Booking Management. Let’s dive in. Online Access.

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Reservations 2021 Online Ordering Book 98

Modern Restaurant Management

AUGUST 14, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Fazoli’s fans in Atlanta can order delectable Italian dishes for delivery, carryout and catering only. Virtual Barbecue Pit.

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Franchise Franchising Kitchen Safety Food Safety 190