Modern Restaurant Management

OCTOBER 1, 2020

Ever since the pandemic began, the restaurant industry has been in a sustained state of pivot. Some have white-labeled those same delivery services for integration within their organizations, and others have built out programs for pick up or delivery entirely in house.

Delivery 198

Delivery Loyalty Program Download Online Ordering 198

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Sustainability and healthy options rising in importance. Kicking orders to the curb.

2022 216

2022 Mobile Ordering Guest Recovery Point of Sale 216

Chowly

FEBRUARY 23, 2024

The restaurant industry’s optimism rests on customer loyalty, with 9 in 10 consumers considering dining out an essential lifestyle choice. Sales and Economic Forecast Independent restaurants bore the brunt of the pandemic, with approximately 10% closing in 2020 compared to 2.5% Job opportunities expanded, with over 2.6

2024 96

2024 Loyalty Program 2023 Point of Sale 96

Modern Restaurant Management

DECEMBER 28, 2020

We also think there will be a greater focus on sustainability efforts throughout the industry. We also think there will be a greater focus on sustainability efforts throughout the industry. We celebrate this as it benefits us all when brands focus on sustainability. Chris Prociv, VP Marketing & Innovation at La Brea Bakery.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Restaurant365

NOVEMBER 19, 2019

Here are the top 10 operational challenges restauranteurs should expect in 2020: 1. With nearly half of the United States imposing higher minimum wages starting in 2020, restaurants also need to focus on optimizing labor costs (especially as a percentage of sales). Finding and training staff. Accurately tracking business intelligence.

Operations 92

Operations 2020 Mobile Ordering Social Media 92

Modern Restaurant Management

JANUARY 12, 2021

According to Upserve’s 2020 State of the Restaurant Industry Report, the industry will collectively lose $240 billion, with casual dining sales volume down by 60 percent and fast casual down 50 percent. There’s no disputing that the past year has been extremely hard on the restaurant industry overall.

Fast Casual 164

Fast Casual Food Safety Loyalty Program Customer Experience 164

Modern Restaurant Management

MAY 5, 2022

After announcing the partnership, the company ran a pilot program in outlets in Denver this month. When it opened up in November 2020, it only accepted bitcoin as payment, but now there are several other ways you can do so, including Ethereum, among others. Innovative Loyalty Schemes. Flyfish Club. Enhancing customer experience.

Serving 189

Serving Loyalty Program Food Supply Point of Sale 189

Modern Restaurant Management

JUNE 9, 2020

As restaurants navigate through an uneasy climate in 2020, developing a strategy to improve the customer experience and maximize long-term profitability is paramount. Unfortunately, most of these loyalty programs cannibalize your profit by offering promotions on menu items that the loyal customer was going to buy anyway.

Loyalty Program 158

Loyalty Program Customer Experience Customer Service Consumer Goods 158

Modern Restaurant Management

OCTOBER 4, 2021

The only sustainable way to address the pain points is to rebalance digital and staffing resources by utilizing mobile strategies to alleviate stress in customer facing interactions while complementing those processes that are labor intensive,” said Judy Chan, Bluedot’s Chief Marketing Officer. Brand Engagement. Fast Casual.

2021 171

2021 Fast Casual Mobile Ordering Social Media 171

The Restaurant Times

FEBRUARY 22, 2022

The outbreak of the pandemic in 2020 ushered in new market dynamics that threw the traditional restaurant business model into disarray. Sustainable Business Practices . More than a decade ago, millennials started to advocate the cause of sustainability, and Gen Z has only added to it. Popular Restaurant Start-Up Trends 2022.

2022 98

2022 Front of House Cash Management Online Ordering 98

The Restaurant Times

OCTOBER 3, 2023

Karl Goodhew is the Chief Technology Officer at BurgerFi, one of the nation’s fastest-growing premium fast-casual concepts, QSR’s 2020 Breakout Brand of the Year, and recently voted USA Today’s 10Best Readers’ Choice Top Better-Burger Chain for 2021. He has also collaborated with different stakeholders.

Innovation 52

Innovation Fast Casual Retail Loyalty Program 52

Modern Restaurant Management

SEPTEMBER 15, 2021

The “support local” movement that helped sustain several restaurants during the pandemic won’t be going away any time soon, with more Canadians purchasing and ordering from their local restaurants directly, and for items other than just takeout or delivery. ” Supporting Local. Paytronix Systems, Inc.,

2021 179

2021 Loyalty Program Retail Online Ordering 179

Modern Restaurant Management

OCTOBER 22, 2020

Together, they are launching the Pathways to Black Franchise Ownership program, an innovative personal development training initiative that equips potential business owners to operate high-performing businesses. The program’s goal is to create 100 Black-owned franchise restaurants by the end of 2022 and to continue growing that number.

Franchise 154

Franchise Franchising Loyalty Program Kitchen Safety 154

The Restaurant Times

NOVEMBER 20, 2021

The slowdown in the F&B sector due to the pandemic has compelled restaurant operators to think about better ways to sustain and grow their businesses in the future. Introducing Customer Loyalty Programs. They believe that gaining new customers and retaining existing ones was the key to a sustainable business in tough times.

Loyalty Program 52

Loyalty Program Online Ordering Point of Sale Mobile Ordering 52

Modern Restaurant Management

JULY 30, 2021

This program, piloted last year, is designed to help KFC team members build short-term savings and create lasting savings behaviors. “This program is a way to empower and equip restaurant employees with tools and resources to help them succeed and achieve their goals. To be able to offer these types of resources means a lot.

Franchise 204

Franchise Franchising Fast Casual Point of Sale 204

Modern Restaurant Management

FEBRUARY 10, 2020

In 2020, a new coalition will help hospitals not just in New York but nationwide provide patients plant-based food options that combat rather than contribute to cancer, diabetes, obesity and heart disease. In 2020, it is expanding its efforts to engage even more organizations in reducing meat consumption. Health Care Without Harm.

Hospitality 184

Hospitality Food Consumer Goods Point of Sale 184

ChowNow

MARCH 17, 2021

2020 flipped the restaurant industry upside down, and the restaurant industry statistics compiled in this blog post convey just that. 42% of restaurants plan to invest in customer loyalty programs. The COVID-19 pandemic impacted everything from restaurant operations to customer expectations. Constant Contact ).

Mobile Ordering 78

Mobile Ordering Download Online Ordering Loyalty Program 78

Restaurant365

JULY 29, 2021

Restaurants lost $270 billion in 2020 due to COVID-19 shutdowns and restaurant restrictions, and the crisis sent many companies into a tailspin. According to the National Restaurant Association , in 2020, 110,000 restaurants closed permanently, and 2 million restaurant industry jobs were lost. Negotiate updated terms with vendors.

Cash Management 78

Cash Management Point of Sale Inventory 2021 78

Modern Restaurant Management

AUGUST 14, 2020

As a way to provide a fast-track to joining the Fazoli’s Family, the brand’s latest conversion program offers new and current franchisees a Zero Franchisee Fee, Zero Royalty Fee in year one. We are offering a groundbreaking conversion opportunity with our new Fazoli’s 2020 Franchise Incentive Program.

Franchise 190

Franchise Franchising Kitchen Safety Food Safety 190

Foodable

FEBRUARY 9, 2021

The company's new CEO joined the BurgerFi team in October of 2020 with nearly three decades of experience in various positions at Burger King. Since December 1, 2020, BurgerFi has already opened 4 new restaurants, including its first drive-thru in Hamburg, KY and plans for its second in Las Vegas, NV.

Fast Casual 63

Fast Casual 2021 Loyalty Program Casual 63

Modern Restaurant Management

JUNE 3, 2021

Consistent with the previous report, consumers still expect a wait time of under six minutes at the drive-thru, curbside and in-store, down from 10 minutes in August 2020. 31, 2020 to help franchisors understand the impact of COVID-19 on franchise operations teams. Impatience continues to surge at fast food. Advanced personalization.

2021 190

2021 Fast Casual Mobile Ordering Guest Recovery 190

Modern Restaurant Management

DECEMBER 16, 2019

Starbucks and McDonald’s were also the leaders when it came to customer loyalty or visits per visitor with customer visited 2.4 “Most QSR and Fast Casual brands have already adopted a digital ordering program. The survey found that loyalty programs can be important motivators as well, according to 58 percent of respondents.

2019 128

2019 Compost Mobile Ordering Point of Sale 128

Modern Restaurant Management

JULY 20, 2021

Total restaurant visits were down -6 percent in May 2021 compared to May 2019 but were up +23 percent from a year ago, recovering from a -23 percent decline in May 2020. Snack periods, were down -5 percent in May 2021 compared to May 2020, and for a pre-pandemic view, down -11 percent compared to same month two years ago.

2021 190

2021 Guest Recovery Online Ordering Point of Sale 190

Modern Restaurant Management

NOVEMBER 24, 2021

The organization is run by Veterans and former First Responders with a passion for helping heroes in search of their next calling and offers a variety of programs to help veterans and current and former first responders succeed within the franchising space. Jimmy's John's New Incentive Program.

Franchise 178

Franchise Franchising Loyalty Program 2022 178

Modern Restaurant Management

NOVEMBER 17, 2020

Online ordering is obviously huge in 2020, and customers are craving comfort food when they’re ordering in, according to Upserve’s new 2020 State of the Restaurant Industry data collected from the company's 10,000+ restaurant customers. The most important factor for Americans to join a brand loyalty program?

2020 161

2020 Mobile Ordering Online Ordering Merchandise 161

Modern Restaurant Management

SEPTEMBER 30, 2020

Restaurants that aren't already offering some kind of loyalty program should consider creating one, especially as consumers' grip on their wallets have tightened. Restaurants with a loyalty program should also highlight the benefits while remarketing to guests. Small Business Recovery. Broader SMB concerns.

2020 190

2020 Mobile Ordering Guest Recovery Customer Service 190

Modern Restaurant Management

NOVEMBER 20, 2019

Expansion in the Middle East, Australia, and Europe will also be additional areas of focus starting in 2020. McDonald's committed $500,000 to establish the first-ever McDonald's/APIA Scholarship program in partnership with APIA Scholars.

Franchise 105

Franchise Franchising Customer Experience Seasonal Menu 105

Modern Restaurant Management

DECEMBER 20, 2023

With growing awareness of climate change and sustainability, some restaurants were seen as lagging in adopting eco-friendly practices and minimising their carbon footprint. Many rules that held true prior to 2020 no longer apply, so restaurant owners are exploring new boundaries that resonate with the post-pandemic world.

2023 197

2023 Loyalty Program Mobile Ordering Consumer Goods 197

Modern Restaurant Management

SEPTEMBER 1, 2020

As restaurants continue to tackle challenges sparked by the Coronavirus pandemic, operators must not only ensure their venue(s) are following health and safety guidelines to keep guests comfortable, but also deliver exceptional experiences that result in long-term guest loyalty. Leveraging Data to Build Loyalty. card swipes.

2020 189

2020 Food Safety Hotels Dine-in 189

Modern Restaurant Management

MARCH 1, 2022

Surprisingly, 2021 traffic also was even with or slightly lower when compared to the highly volatile 2020. percent, and it’s clear that net sales performance was sustained by average check growth. Delivery, which has become a flashpoint for customers and operators, has steadily decreased since its peak in 2020.

Loyalty Program 184

Loyalty Program Mobile Ordering Download Food Order 184

Modern Restaurant Management

DECEMBER 19, 2023

. – Frances Allen, President and CEO, Checkers Brand loyalty took priority in 2023. Building these relationships with customers is key to attracting new guests and fostering long-term brand loyalty across locations. Then we remembered that staffing before 2020 was never that great. – Joe Hand Jr.,

2023 118

2023 Front of House Customer Experience Customer Service 118

Apicbase

FEBRUARY 29, 2024

million tons in 2020 and 12 million tons in 2021. 85% of operators use POS data to engage with customers via text or email, while 60% use it for their loyalty programs. Square , 2024) To respond to this growing demand, 39% of operators plan to use more environmentally sustainable sourcing and operations in 2024.

2024 52

2024 Operations 2023 Loyalty Program 52

Modern Restaurant Management

FEBRUARY 18, 2020

” Their answers touched on a variety of subjects including AI, virtual reality, virtual kitchens, staffing and retention, social media marketing, sustainability and third-party delivery. In fact, customers are even rewarded through generous loyalty programs and restaurants can improve the efficiency of its operations in the process.

Mobile Ordering 216

Mobile Ordering Front of House Fast Casual Customer Service 216

Modern Restaurant Management

AUGUST 5, 2020

TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. TouchBistro Acquires TableUp.

Food Safety 211

Food Safety Mobile Ordering Online Ordering Kitchen Safety 211

Modern Restaurant Management

JUNE 17, 2021

While 2020 was a challenge, a black family-owned restaurant, Mr. Potato Spread, saw it as a pivotal moment to make or break them. BURGER KING employees and their family members pursuing a traditional post-secondary education or enrichment programs are also eligible to apply. Mr. Potato Spread Starts Franchising. ” Wing It On!

Franchise 173

Franchise Franchising Food Truck Loyalty Program 173

The Food Corridor

MARCH 27, 2023

It’s challenging to build loyalty without a recognized brand so virtual restaurants must do everything they can to build a digital brand. Covid-19 pandemic restrictions The pandemic restrictions in place on and off throughout 2020 and 2021 gave a boost to food delivery and ghost kitchens. Munchery, ($125.4 million) Sprig, ($56.7

Kitchen Safety 59

Kitchen Safety Delivery Online Ordering Food Order 59

Modern Restaurant Management

APRIL 2, 2020

Experienced a decrease in wages or loss of job on or after March 10, 2020. ” The platform includes tools like email marketing, coupons, and a loyalty program that are built-in and ready to go. This tool is free to use for the whole of 2020, irrespective of your EPOS, Stock system or menu management system.

Healthcare 206

Healthcare Employee Relations Online Ordering Customer Service 206