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MRM Research Roundup: End-of-October 2020 Edition

Modern Restaurant Management

Nearly half of respondents said they would last less than a year, with 28 percent saying they would last between four and six months – enough to sustain through the winter. survey found that of the restaurants who are operating at less than full capacity, only 29 percent said they could keep their doors open indefinitely.

2020 219
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Growth of Modern Contactless Payments: Increasing Restaurant Profitability and Efficiency

Modern Restaurant Management

Before the pandemic, many restaurants across the country experimented with contactless order and payment solutions but did so with a relative lack of urgency. Contactless payments have become the industry standard and the future of ordering and payment solutions for restaurants of all sizes.

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MRM Research Roundup: QSR Update and What Feeds Us

Modern Restaurant Management

Surprisingly, 2021 traffic also was even with or slightly lower when compared to the highly volatile 2020. In short, consumers are ordering more food, and for larger parties. ” In 2021, the quantity per transaction — or how many items were purchased in a single order — was up 14.3 percent compared to 2019.

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2023 Reflections: The Year That Was in Restaurants, Part Two

Modern Restaurant Management

With growing awareness of climate change and sustainability, some restaurants were seen as lagging in adopting eco-friendly practices and minimising their carbon footprint. Many rules that held true prior to 2020 no longer apply, so restaurant owners are exploring new boundaries that resonate with the post-pandemic world.

2023 193
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MRM Research Roundup: End-of-January 2020 Super Bowl Edition

Modern Restaurant Management

Three crucial sectors dragged down the local economy in 2019 and each one is expected to keep falling in the beginning of 2020. The weakest business categories varied by type and price point, and included stores selling mobile phones, shoes, and appliances. Delivery and To-Go orders are up 14 percent. and Connecticut.

2020 176
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MRM Research Roundup: End-of-September 2020 Edition

Modern Restaurant Management

More than half of survey respondents said they will order more than usual, with only one in 10 saying less than usual. Followed (not surprisingly) by restaurants and delivery drivers following proper safety protocols, price, and ease of ordering from the restaurant. Most Important safety initiatives. Broader SMB concerns.

2020 186
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MRM Research Roundup: Mid-November 2020 Edition

Modern Restaurant Management

Online ordering is obviously huge in 2020, and customers are craving comfort food when they’re ordering in, according to Upserve’s new 2020 State of the Restaurant Industry data collected from the company's 10,000+ restaurant customers. State of the Industry. Holiday Plans Impacted by COVID.

2020 141