Modern Restaurant Management
FEBRUARY 1, 2022
Since the first panic-inducing months of the pandemic in 2020, the restaurant industry has proven to be far more resilient than people would have expected. Smart QSR and fast casual chains like Chipotle and Shake Shack reconfigured their strategies to lean heavily into delivery apps, digital ordering, and loyalty programs.
Modern Restaurant Management
DECEMBER 29, 2023
Three ways to ease the adversarial relationship between your staff and your technology. Interestingly enough, the very source of a lot of this tension — technology — can also be the solution. The key lies in uniting staff with technology. There’s even technology that can help automate the training process.
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7 Shifts
SEPTEMBER 20, 2021
If the past few years have taught us anything, it's that restaurant technology is no longer a nice-to-have. The first technologies that restaurants often invest in are the cloud-based point of sale (POS) systems and payroll processing. With modern technology platforms, there's no need for physical cards or receipts.
Focus POS
DECEMBER 11, 2019
Today’s diners are well-connected, tech savvy, and expect a high-quality restaurant customer experience—whether visiting a five-star restaurant, fast-casual, or the drive-through. In doing so, the opportunity to fast upsell and cross promote increases with all the menu options at their fingertips. Loyalty Perks.
7 Shifts
AUGUST 12, 2020
So far, 2020 has thrown marketing plans, advertising budgets, and restaurant growth out of the window. There are only 4 months of 2020 left where you can push your restaurant’s marketing hard and set yourself up for success going into 2021. Whereas takeouts could create fast-paced and mouth-watering videos of the burger-making process.
Modern Restaurant Management
DECEMBER 21, 2020
Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? In 2020, Uber Eats expanded their network of supported restaurants to 500,000 from 220,000 in 2019, and gross bookings from $14.5
7 Shifts
SEPTEMBER 21, 2023
2020 marked the beginning of a new era for restaurant management. The shrunken labor pool inflation, turnover, and technology, all make up the stew that operating a restaurant is in 2023. As CNBC reported earlier this year , the hospitality sector is seeing wage growth, particularly in the fast food and fast casual segments.
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