Modern Restaurant Management

JANUARY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features a gloomy start to the new year, dining trends for 2020, the importance of discounts, holiday gift card sales results, delivery frustrations, soda curiosity and a consumer culture report. An Uncertain Start to 2020?

2020 110

2020 Point of Sale Online Ordering Consumer Goods 110

Modern Restaurant Management

OCTOBER 4, 2021

Intriguingly, it appears fast casual restaurants have started taking back the customers they lost to quick serve restaurants since the pandemic, with consumers visiting fast casual restaurants more often, up to 24 percent from 21 percent in May. Loyalty programs are most popular for fast food. Fast Casual.

2021 170

2021 Fast Casual Mobile Ordering Social Media 170

Modern Restaurant Management

DECEMBER 17, 2020

The 2020 holiday season may not offer the same gatherings, parties and hoopla of years’ past, but diners are making sure it is still filled with amazing food. And it is relevant to mention that this is not driven by fine dining or even upscale casual. Diners Show Holiday Spirit. Hassle-free holiday meals.

2020 167

2020 Point of Sale Seasonal Menu Consumer Goods 167

Modern Restaurant Management

JUNE 3, 2021

In addition to the emergence of indoor dining, it explores rising competition between fast food and fast casual restaurant brands with COVID restrictions loosening. “The data strongly signals long wait times are a vulnerability for fast food restaurants as they compete for customers. . Fast food reigns supreme.

2021 189

2021 Fast Casual Mobile Ordering Guest Recovery 189

Foodable

JANUARY 14, 2021

Barron and LeFranc explore the brand successes and failures of 2020, and what that means for restaurants in 2021. Businesses that survived 2020 implemented delivery and takeout systems , turned to ghost kitchens, and invested in other technology that lowers staffing requirements.

2020 69

2020 2021 Fast Casual Point of Sale 69

Modern Restaurant Management

JANUARY 13, 2021

The old nursery rhyme, “Jack be nimble, Jack be quick” could sum up the actions of successful restaurant operators in 2020. QSRs and fast casuals are right to innovate and add to the drive-thru lane, but the investment is only as good as the execution, according to consumers. In other words, you have to be quick.

2021 195

2021 Fast Casual Consumer Goods Loyalty Program 195

Aaron Allen & Associates

FEBRUARY 4, 2020

Restaurant CEO priorities are shifting in 2020, and it makes sense given how quickly the consumer and competitive landscape are shifting as well as the introduction of new forces impacting the industry. Here, we round up ten factors influencing how leaders are evolving their views and approach.

2020 98

2020 Franchise Franchising 2018 98

RGU

FEBRUARY 25, 2020

​Marketing trends, mobile data insights show that Gen Z has a considerable appetite for restaurants, clean eating, fast-casual, and exciting twists on healthy dining options. Here’s the kicker: Gen Z will make up 40 percent of all consumers by the end of 2020. billion in spending by others.

Marketing 52

Marketing Social Media Fast Casual Influencer 52

RGU

FEBRUARY 25, 2020

​Marketing trends, mobile data insights show that Gen Z has a considerable appetite for restaurants, clean eating, fast-casual, and exciting twists on healthy dining options. Here’s the kicker: Gen Z will make up 40 percent of all consumers by the end of 2020. billion in spending by others.

Marketing 52

Marketing Social Media Fast Casual Influencer 52

RGU

FEBRUARY 25, 2020

​Marketing trends, mobile data insights show that Gen Z has a considerable appetite for restaurants, clean eating, fast-casual, and exciting twists on healthy dining options. Here’s the kicker: Gen Z will make up 40 percent of all consumers by the end of 2020. billion in spending by others.

Marketing 52

Marketing Social Media Fast Casual Influencer 52

Modern Restaurant Management

MAY 18, 2021

By August 2020, Americans reported ordering takeout 2.4 The National Restaurant Association’s State of the Industry Report found 46 percent of family-dining and fine-dining restaurants added delivery options between March and December 2020, along with 44 percent of casual-dining and fast-casual restaurants.

Delivery 168

Delivery Kitchen Safety Social Media Online Ordering 168

Modern Restaurant Management

JULY 2, 2021

The National Restaurant Association’s 2021 State of the Restaurant Industry report has some sobering findings: The restaurant industry ended 2020 with total sales $240 billion below the pre-pandemic forecast for the year. 1, 2020, more than 110,000 eating and drinking places were closed for business temporarily or for good.

Social Media 189

Social Media Point of Sale Email Marketing Fast Casual 189

Apicbase

FEBRUARY 29, 2024

million tons in 2020 and 12 million tons in 2021. The global foodservice market size reached $2,989.5 IMARC Group , 2023) A more optimistic forecast estimates a market size of $5,423.59 Fortune Business Insights , 2023) The global market size of the delivery app industry is expected to reach $165 billion by 2029.

2024 52

2024 Operations 2023 Loyalty Program 52

Modern Restaurant Management

JULY 20, 2021

Total restaurant visits were down -6 percent in May 2021 compared to May 2019 but were up +23 percent from a year ago, recovering from a -23 percent decline in May 2020. Snack periods, were down -5 percent in May 2021 compared to May 2020, and for a pre-pandemic view, down -11 percent compared to same month two years ago. ” 7.

2021 189

2021 Guest Recovery Online Ordering Point of Sale 189

Modern Restaurant Management

FEBRUARY 10, 2020

42 of the country’s favorite fast food and restaurant chains still don’t offer a plant-based entrée, according to a report released today by The Good Food Institute (GFI). New GFI-commissioned data also released today reveals the size of the market opportunity on offer and shows that U.S. This data covers U.S.

Hospitality 183

Hospitality Food Consumer Goods Point of Sale 183

Modern Restaurant Management

MAY 1, 2020

Q1 Yelp Economic Average (YEA) , which takes a holistic look at the local economic changes since the start of 2020, focused on the economic impact of COVID-19. Key restaurant findings from the Q1 2020 YEA include: More than 30,000 restaurants have shut down – temporarily or permanently – as of Sunday, April 19. In the U.K.

2020 191

2020 Fast Casual Food Safety Guest Recovery 191

EATER

JANUARY 5, 2022

Andy Rebhun, SVP digital and marketing officer for El Pollo Loco, noted during the drone demo that “I really don’t feel like customers should have to travel to pick up their food.” For dinner on my first night, I ate at Night + Market, a Thai restaurant from LA. It’s fast food on an even grander scale.

Food 144

Food Mobile Ordering Online Ordering Food Order 144

EATER

OCTOBER 26, 2021

Instead, they began looking to street stalls, pubs, and casual bistros for culinary inspiration. Situated in Barcelona’s famed La Boqueria market, Direkte Boqueria remains unrivaled for price and quality. The mood: A tiny bar is a chill refuge from the busy and tourist-mobbed Boqueria market. Gerard Moral.

Fine Dining 97

Fine Dining Seasonal Menu Book Hotels 97

EATER

JUNE 29, 2022

The fast-casual counter space on Manhattan’s 1st Avenue — once occupied by a late-night roast beef sandwich joint but abandoned years ago — might feel like fast food, with its buns and buckets, its fried potatoes, and its hyper-colored mural of a rooster. The fast-casual dining room at Rowdy Rooster. Clay Williams.

Fast Casual 98

Fast Casual Dietary Restrictions Restaurant Law Food Order 98

Modern Restaurant Management

DECEMBER 4, 2020

from February 1 to April 30, 2020, during the early part of the pandemic. Additionally, the results indicate that the negative effect of COVID-19 was smaller for fast-food restaurants compared to full-service establishments. percent demand decline. percent demand decline. Beauty care, SPA, and fitness center. Shopping malls.

Loyalty Program 145

Loyalty Program Fast Casual Online Ordering Consumer Goods 145

Modern Restaurant Management

FEBRUARY 18, 2020

” Their answers touched on a variety of subjects including AI, virtual reality, virtual kitchens, staffing and retention, social media marketing, sustainability and third-party delivery. One great thing about the online delivery market is that it produces massive amounts of data. Marketing efficiency and effectiveness.

Mobile Ordering 215

Mobile Ordering Front of House Fast Casual Customer Service 215

Aaron Allen & Associates

MAY 26, 2021

in bankruptcies in 2020 ). in market cap. The food preservation process is challenging, influenced by a set of variables such as temperature, light, mixture and cross-contamination, organization to access loads, pest control, etc. Little to no innovation is driven by operators in the middle market and below. Sanitation.

Food Supply 59

Food Supply Food Safety Equipment Supplies 59

Modern Restaurant Management

AUGUST 16, 2021

During the second quarter in 2020, which covered the height of the pandemic lockdowns and restaurant dine-in restrictions, QSR off-premises orders increased by +9 percent over the same quarter in 2019, driven by solid growth in drive-thru and delivery orders. million in April 2020, per the Bureau of Labor Statistics. “The U.S.

2021 180

2021 Guest Recovery 2019 Loyalty Program 180

Modern Restaurant Management

APRIL 20, 2021

With just under 50 percent of people planning to host their event outside, restaurants, hotels and venues with an outdoor space should begin promoting these offerings through their marketing and social channels. In mid-March 2020, U.S. Local Marketing Impact. ” Optimism Is Returning. ” The Return to On Premise.

2021 189

2021 Online Ordering Mobile Ordering Guest Recovery 189

Modern Restaurant Management

JUNE 12, 2020

metro is extremely valuable right now, and we know that Taffer’s Tavern will be perfect for a high-quality conversion in this market.” Taffer’s Tavern has partnered with Fransmart, the global leader in franchise development, to bring the concept to the top 40 major media markets across the U.S. . “The D.C.

Franchise 168

Franchise Franchising Food Safety Kitchen Safety 168

Modern Restaurant Management

JANUARY 15, 2021

This edition of MRM Research Roundup features restaurant industry year-end totals, how restaurant labor is evolving, fast-food brand intimacy and top cities for locavores. Top Fast-Food Brand Intimacy. McDonald’s moved up one spot to second place in the BIS COVID Study, while 2020’s top brand, Starbucks, moved to third.

2021 169

2021 Fast Casual Fine Dining Point of Sale 169

Modern Restaurant Management

MARCH 8, 2024

State of Digital Qu announced the results of its fifth annual survey of quick service (QSR) and fast casual (FC) restaurant brands. Combine that with a tight labor market and we’re seeing a shift to self-serve ordering even in the store.” Digital ordering is still larger at fast casuals versus QSR.

Catering 100

Catering 2024 2023 Guest Recovery 100

Modern Restaurant Management

DECEMBER 28, 2020

Regardless of the decisions made, there will inevitably be a big market for new and interesting packaging. Some of these innovations include digital menus, contactless payments, marketing solutions, and cloud-based POS. Using tech to better get your product to market (and seamlessly). Touchless pickup and payment.

2021 199

2021 Kitchen Safety Food Safety Mobile Ordering 199

Modern Restaurant Management

NOVEMBER 19, 2020

. “As a cooperative, Ocean Spray farmers know the importance of building and feeding communities, and share these values with local independent restaurants,” said Chris O’Connor, Vice President of Marketing at Ocean Spray. Applications are being accepted through December 31, 2020. CommUNITY Batch.

Mobile Ordering 147

Mobile Ordering Kitchen Safety Online Ordering Coaching 147

Modern Restaurant Management

SEPTEMBER 24, 2021

With the 2020 induction delayed due to the pandemic, 2021 will welcome two classes into this illustrious club. “With our headquarters recently moving to Houston, this restaurant was the perfect location for us to develop a flagship prototype,” said SPB Hospitality’s Vice President of Marketing, Deanna Parr.

Franchise 185

Franchise Franchising Customer Experience Fast Casual 185

Modern Restaurant Management

OCTOBER 29, 2020

This pilot is putting us on that path – and we couldn’t be more pleased to continue our work with Miso Robotics and pave the way for greater adoption of cutting-edge technology in the fast-food industry.” of food over 9,720 baskets since the pilot was instituted in late September 2020.

Online Ordering 143

Online Ordering Customer Service Seasonal Menu Food Order 143

Modern Restaurant Management

MARCH 13, 2020

DRH is a strong platform and the company has solidified its position in a number of important markets. Moe’s Southwest Grill is currently targeting new markets across the U.S. “I wanted to combine the fast-paced style of the East Coast with the laid-back atmosphere of Greek coffee culture. Nathan’s Famous, Inc.

Franchise 145

Franchise Franchising Customer Experience Customer Service 145

Modern Restaurant Management

MARCH 3, 2023

A Return to Normal The National Restaurant Association released its 2023 State of the Restaurant Industry report, which examines key factors impacting the industry including the current state of the economy, operations, workforce, and food and menu trends to forecast sales and market trends for the year ahead.

2023 203

2023 2022 Consumer Goods Point of Sale 203

EATER

NOVEMBER 5, 2021

Since opening in early 2020, Albi has become indispensable because it meets diners where they are. The gorditas, a hit since opening in March 2020, boast char-flecked tortillas, generously filled with chorizo con papas or chicken tinga and a sprinkling of queso fresco. Talat Market. Want to eat less meat?

Fine Dining 137

Fine Dining Front of House Food Truck Back of House 137

Modern Restaurant Management

FEBRUARY 14, 2020

Building off a successful localized effort to improve athletic facilities in underfunded areas of its hometown, the Game On Foundation will amplify the brand’s reach to help communities throughout markets across the country. “Everything we serve will be fresh, top quality, and sourced from the best markets around the world.

Back of House 131

Back of House Hotels Leadership Design 131

Modern Restaurant Management

DECEMBER 31, 2019

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders and experts for their insights on what will impact restaurants in 2020 and the response was overwhelming. The biggest trend by far, for now, and going into 2020 is ghost kitchens (AKA delivery only, virtual kitchens, cloud kitchens, pick-up only, etc.).

2020 138

2020 Kitchen Safety Consumer Goods Point of Sale 138

Modern Restaurant Management

OCTOBER 18, 2019

Combined, this means Winnow has raised a total of $20m in the last month to enable expansion within the hospitality industry across global markets. ' Krister Mattsson, Managing Director of Ingka Investments added, ‘Winnow has been a strong partner on our journey to reducing food waste in our IKEA stores by 50% by 2020.

Waste 104

Waste Food Franchise Franchising 104