7 Shifts

OCTOBER 9, 2020

Diners are turning to online ordering in increasing numbers because of COVID-19 pandemic restrictions on on-premise dining. According to a survey conducted by S&P Global Market Intelligence, 40% of Americans are ordering more food for takeout and delivery now than they were before the pandemic.

Design 397

Design Social Media Mobile Ordering Online Ordering 397

Modern Restaurant Management

DECEMBER 20, 2021

The COVID-19 pandemic has brought endless changes to the restaurant industry, but perhaps the most significant has been the rise of the contactless dining experience. With customers opting for alternatives to dine-in, restaurants adapted to build solutions to offer takeout, delivery and curbside pickup options.

Mobile Ordering 227

Mobile Ordering Online Ordering Consumer Goods Customer Experience 227

Modern Restaurant Management

AUGUST 12, 2020

A survey by restaurant management software company Upserve found that 64 percent of respondents were either slightly or very optimistic about the future. Food costs are one of the highest costs for restaurants, ranging anywhere from 20 percent to 40 percent , according to point of sale system provider TouchBistro. Revamping the Menu.

Food Safety 203

Food Safety Website Management Online Ordering Food Order 203

7 Shifts

APRIL 23, 2021

Early on in 2020, we were scrambling to figure out ways to get food to customers and how to give staff enough hours and keep them on the payroll. Many workers are not returning due to personal safety concerns, and many have left the industry altogether. Adam Ranier, Writer, Restaurant Manifesto.

Hiring 370

Hiring Front of House Back of House Food Safety 370

Sante

JANUARY 26, 2020

Event date: February 2, 2020 (All day). Enjoy the big game at a new eatery or acclaimed restaurant with stellar food & drink specials in Miami on Super Bowl Sunday! Safety Package | One pitcher of Mojito and two orders of chips & salsa $450 for the game | 6PM - 11 PM $650 for the day & game | 9 AM - 11 PM.

Dine-in 147

Dine-in Hotels Bar Fine Dining 147

Modern Restaurant Management

AUGUST 31, 2021

Amid the chaos of mandatory lockdowns and wavering safety regulations, only the most adaptable were able to stay afloat. Leveraging digital channels like websites, social media, text and email, to manage reservations, handle carryout orders and communicate pick-up instructions to eager diners is essential to thrive in a post-covid world.

Customer Experience 192

Customer Experience Customer Service Online Ordering Food Safety 192

Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. The younger generations don’t just want great food, they expect memorable experiences. People have so many options when it comes to dining out so we need to go above and beyond. Lavu CEO Saleem S.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Goliath Consulting

AUGUST 2, 2022

As lockdown restrictions were lifted, restaurant owners expected some customers to return in person while still following safety measures. Restaurants found that ramping up their delivery services had mitigated some of their losses from in-person dining during 2020 and 2021. How to build an off-premise dining experience.

Delivery 78

Delivery Online Ordering Food Website Management 78

Modern Restaurant Management

MAY 21, 2020

However, as long as you keep the spotlight on food safety – sanitization, employee health monitoring and personal hygiene, and social distancing – your restaurant won’t be a hub of contagion. With less inventory and even fewer customers coming in, we recommend that you widen your margins and revamp your offerings.

Social Media 215

Social Media Food Safety Cash Management Kitchen Safety 215

Modern Restaurant Management

JULY 14, 2020

With dining rooms having been shut down for the majority of 2020, the only option for people to visit their favorite restaurants has been through takeout or delivery. Social media is an incredibly powerful tool—especially for such a universally loved (and needed) category like food and drink.

Marketing 215

Marketing Social Media Influencer Online Ordering 215

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. 43 percent plan to add an outdoor on-site dining space. "What

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

Modern Restaurant Management

APRIL 27, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. " Under the banner of its longstanding “We Help You Make It” promise to foodservice operators, US Foods Holding Corp.

Webinar 185

Webinar Loyalty Program Online Ordering Social Media 185

Goliath Consulting

NOVEMBER 23, 2021

Once the lockdown restrictions were lifted, many people were still concerned about their health and safety when dining at restaurants. QR codes and digital menus allow for customers to order food and beverages at restaurants and avoid touching physical menus that may or may not have been sanitized properly. in July, climbing 4.6%

Loyalty Program 88

Loyalty Program Social Media Customer Experience Online Ordering 88

Modern Restaurant Management

APRIL 27, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. " Under the banner of its longstanding “We Help You Make It” promise to foodservice operators, US Foods Holding Corp.

Webinar 197

Webinar Mobile Ordering Loyalty Program Online Ordering 197

Modern Restaurant Management

AUGUST 14, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Because the facility includes a kitchen for restaurants to prepare foods, the only equipment needed to operate a Dickey’s location is a smoker and a warming cabinet.

Franchise 189

Franchise Franchising Kitchen Safety Food Safety 189

Modern Restaurant Management

JUNE 3, 2021

Throughout subsequent waves of the pandemic, the reports explored the growth of off-premise strategies including the spike in mobile apps and, more recently, captured softening safety concerns among consumers when they began favoring shorter wait times over safety protocols. ” Highlights from the report include: Fast Food. .”

2021 189

2021 Fast Casual Mobile Ordering Guest Recovery 189

7 Shifts

MARCH 27, 2020

However, many states that are forcing restaurants to stop their dine-in services are allowing them to operate as takeout and delivery-only establishments. Safety If you can run your business as a takeout and delivery spot, consider whether or not you can carry out operations safely to avoid spreading COVID-19.

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Modern Restaurant Management

OCTOBER 22, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. “Our new formats are incredibly attractive to today’s multi-unit operators, who are looking for chef-driven food quality at a lower investment than a traditional QSR. .

Franchise 154

Franchise Franchising Loyalty Program Kitchen Safety 154

The Restaurant Times

JUNE 26, 2021

Uncertainty in the restaurant industry increased after being hit by the first wave of COVID-19 in 2020. managing each step efficiently can be challenging. managing each step efficiently can be challenging. Therefore, a well-prepared restaurant checklist is required to manage the reopening process in the smoothest possible way.

Kitchen Safety 84

Kitchen Safety Food Safety Back of House Front of House 84

Next Restaurants

MAY 26, 2020

However, as long as you keep the spotlight on food safety – sanitization, employee health monitoring and personal hygiene, and social distancing – your restaurant will remain safe from the contagion. The webinar is on May 28th, 2020 at 4pm ET. Don’t miss out, sign up now. Instead, you can reach a compromise in your menu.

Webinar 90

Webinar Social Media Food Safety Cash Management 90

Restaurant365

JULY 24, 2020

Shelter-in-place orders, dine-in restrictions and diners’ hesitation to eat out have combined to prompt restaurants to shift their focus to takeout and delivery. Increased demand for food delivery had already boosted the growth of ghost kitchens, and the COVID-19 pandemic has escalated both the popularity and profitability of the model.

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

Touch Bistro

JUNE 2, 2021

However, guest safety is still a top priority and many restaurant are turning to restaurant reservation software to navigate the tricky business of fully reopening their dining rooms. Traditionally, accepting and managing restaurant reservations has been a pretty low-tech operation. That means a big shift has to happen soon.

Reservations 98

Reservations 2021 Online Ordering Book 98

Hot Schedules

JANUARY 29, 2020

The Rise of Food Allergies. million children) are managing food allergies. require emergency medical attention from contact with a food allergen. Accurate allergen information is critical to guarantee your guests’ safety. And how to keep your guests safe and happy. R oughly 15 million Americans (including 5.9

Allergens 78

Allergens Food Food Safety Kitchen Safety 78

ChowNow

AUGUST 26, 2021

Online orders for food and beverage grew an incredible 93 percent between 2019 and 2020. Forter notes that instances of fraud in food and beverage dropped by 55%, relative to overall sales. The media has started to call these problems in the restaurant industry “ digital dine and dash.”.

Operations 78

Operations Online Ordering Food Safety Mobile Ordering 78

Modern Restaurant Management

SEPTEMBER 15, 2021

This edition of MRM Research Roundup features Canadian dining trends, American eating patterns, best and worst cities for burgers and pumpkin spice to the rescue. Dining Trends in Canada. Hiring Crisis Facts. That's because a whopping 85 percent of restaurant owners now report it’s very difficult to find the right help.

2021 178

2021 Loyalty Program Retail Online Ordering 178

ChowNow

MARCH 26, 2021

Online orders for food and beverage grew an incredible 93 percent between 2019 and 2020. Forter notes that instances of fraud in food and beverage dropped by 55%, relative to overall sales. The media has started to call these problems in the restaurant industry “ digital dine and dash.”.

Operations 88

Operations Online Ordering Food Safety Mobile Ordering 88

ChefMod

OCTOBER 6, 2021

But, how have they managed to stay up and running so far? According to a report by the National Restaurants Association, more than 110,000 restaurants and bars closed their business for good or temporarily by the end of 2020. Over 8 million restaurant employees lost their jobs [permanently or temporarily.

2021 52

2021 Email Marketing Front of House Cash Management 52

Goliath Consulting

JUNE 3, 2020

But much has changed since you’ve last had dine-in guests; consumer spending behavior and eating habits have been reset. Other than your most loyal customers, there is no guarantee that your old guests will return to dine with you while social distancing and other public health recommendations remain in effect.

Guest Recovery 107

Guest Recovery Social Media Food Safety Consumer Goods 107

EATER

NOVEMBER 29, 2021

I tend toward homestays as a matter of preference, but a recent summer trip to Portland, Maine, where my family stayed in a remotely managed house, reminded me there are fundamental differences between sharing space and renting it outright. It scored a hugely successful IPO in late 2020, and in 2021 recorded its strongest quarter ever.

Back of House 104

Back of House Travel Website Management Hotels 104

The Restaurant Times

OCTOBER 24, 2021

Nobody could have predicted that the pandemic, which culminated in total lockdown in March 2020, would have such severe financial consequences. Thus, COVID-19 has accelerated the adoption of cloud kitchens in the food and beverage (F&B) industry. . Rebel Foods became a unicorn as it raised $175 million in its latest round at a $1.4-billion

Kitchen Safety 52

Kitchen Safety Online Ordering Mobile Ordering Food Order 52

EATER

JULY 22, 2020

Closing dining rooms once cost a lot of money, but closing twice could be even worse At Twisted Soul Cookhouse and Pours in Atlanta, masked servers whisk plates draped in plastic to socially distanced tables separated by plastic screens, all beneath the hum of a ventilation system upgraded with UV filtration. View this post on Instagram.

Outdoor 114

Outdoor Seating Dine-in Kitchen Safety 114

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. Fine and Family Dining Hurt by Holiday Shift. Holiday Traffic Not Enough. Same-store sales growth was 1.6

2019 128

2019 Compost Mobile Ordering Point of Sale 128

Modern Restaurant Management

MAY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more. Yelp Economic Average. Consumer interest in restaurants dropped by 52 percent from March 10 to April 19. Trust in restaurants remains high.

2020 191

2020 Fast Casual Food Safety Guest Recovery 191

The Food Corridor

MARCH 27, 2023

And more and more often, whether we realize it or not, it’s also where we’re ordering our food. Introducing cloud kitchens , commercial facilities purpose-built to produce food specifically for delivery. Food delivery is nothing new, of course. Customers order online on food delivery apps (such as Grubhub, Doordash, etc.)

Kitchen Safety 59

Kitchen Safety Delivery Online Ordering Food Order 59

Modern Restaurant Management

OCTOBER 16, 2020

This edition of MRM Research Roundup features hot fall flavor trends, pandemic dining habits, National Coffee Day winners and what Gen Z audience wants. The contradiction between people’s claimed fear about in-restaurant dining and actions is a likely result of access to outside dining options during the summer months.

2020 221

2020 2030 Hotels Food Safety 221

Modern Restaurant Management

OCTOBER 16, 2019

In this edition of MRM News Bites, we feature Ono Food Co, DoorDash, Parts Town and Heritage Foodservice, Rouxbe, Presto, Burger King and Uber Eats, Pared, Tork, Restaurant Technologies, Willie Degel, Bolay, Ritual, Preoday and TISSL, AdTheorent and Voodoo Doughnut. Ono Food Co. Ono Food Co.

Food Truck 126

Food Truck Customer Service Customer Experience Dietary Restrictions 126

Modern Restaurant Management

DECEMBER 3, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Currently, PJ’s Coffee has 124 locations and by the end of 2020, the franchise is expected to open an additional six cafes throughout the country. Jacksonville: Up to 35 locations.

Franchise 165

Franchise Franchising Catering Online Ordering 165