Modern Restaurant Management

JUNE 18, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features recovery data, POS performance and shifting habits of diners. Around one in six (16 percent) will avoid dine-in experiences altogether in favor of delivery or take-out. On the Road to Recovery. POS Performance Data. Ready for Contactless?

2020 160

2020 Guest Recovery Kitchen Safety Online Ordering 160

Modern Restaurant Management

JULY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features Grubhub's State of the Plate 2020 trend report, the fragility of "open," di g ital resilience and brand intimacy. State of the Plate 2020 – top foods across various cities. Top Foods of 2020. miso tofu bowl.

2020 171

2020 Mobile Ordering Point of Sale Fast Casual 171

7 Shifts

JANUARY 26, 2021

2020 was a year that the restaurant industry won’t soon forget. According to a study by Panasonic , the percentage of restaurant businesses that consider themselves “tech-forward” doubled from 13% in January 2020 to 26% by August 2020. million out of work, it was nothing short of devastating.

2021 370

2021 Front of House Social Media Back of House 370

7 Shifts

NOVEMBER 17, 2021

Enter 7shifts , a scheduling and team management app that simplifies the payday processes that typically run restaurateurs ragged. Any owner or manager running payroll manually understands the complexity faced each pay period. The downsides fall on management—weekly pay dramatically increases paperwork and admin time.

Cash Management 370

Cash Management Employee Relations Hospitality Innovation 370

7 Shifts

SEPTEMBER 20, 2021

Delivery, scheduling, inventory management, reservations, and guest management have seen technological advancements over the past few years, and it's just the beginning. Online ordering and delivery are one of the fastest growing aspects of the restaurant industry, up 124% in 2020. Restaurant Task Management.

Technology 370

Technology Front of House Social Media Back of House 370

Modern Restaurant Management

APRIL 7, 2023

Restaurant equipment directly affects the customer experience and operating efficiency from the quality of food offered, the food preparation time and the front and back of house staff levels required to properly service the customer. JPMorgan Chase found the median small business holds 27 cash buffer days in reserve.

Cash Management 98

Cash Management Equipment Front of House Small Business 98

Modern Restaurant Management

AUGUST 3, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the state of flavor, COVID-19 restaurant operations, public acceptance of delivery charges, the best of the best and the most allergy-friendly restaurant chains. Breakfast burritos were the 7th most ordered item on DoorDash in 2020. Iced Coffee.

2020 177

2020 Franchise Franchising Food Order 177

Restaurant365

NOVEMBER 26, 2019

Restaurant management software can streamline restaurant operations, helping you become more efficient and profitable. However, not all restaurant management systems are created equal — and the tools you have access to can play a large role in your success. Cloud-based management. User-friendly order management.

2020 117

2020 Management Management Mobile Ordering 117

Restaurant365

DECEMBER 11, 2020

The year 2020 prompted enormous changes in the restaurant industry. As 2021 begins, there are many restaurant management best practices that can be applied to strengthen your business, in the short and long term. Manage cash flow by creating a cash flow forecast. over a certain period of time.

2021 136

2021 Cash Management Management Management 136

Modern Restaurant Management

APRIL 5, 2022

The reasons for the accelerated growth of this idea, the contribution of POS to these kitchens, the display systems to make the operations easier, and the automated operations used in the inventory as well in the kitchen for easy food management- are some of the ideas that will be discussed in the following paragraphs.

Online Ordering 192

Online Ordering Point of Sale Website Management Inventory 192

Culinary Cues

APRIL 30, 2020

Whichever side of the question you find yourself on – there is no denying that the constraints will be significant, customers will be very leery about entering a restaurant, and initial sales will never be enough to keep a restaurant solvent. This is absolutely essential if you want your customers to return.

Point of Sale 306

Point of Sale Customer Service Customer Experience Cash Management 306

Modern Restaurant Management

JULY 19, 2022

Like any business, you may occasionally have to deal with an unhappy customer. Traditionally, this has meant that the manager comes out and apologizes to the guest, then offers a discount or a comped meal. Instead of calling the restaurant, the customer called the bank and had the payment reversed. Then came Covid.

Online Ordering 188

Online Ordering Cash Management Mobile Ordering Food Order 188

Modern Restaurant Management

MAY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more. “The industry’s successful recovery will depend on a customer’s feeling of well-being,” noted Oakes.

2020 168

2020 Fast Casual Food Safety Guest Recovery 168

Modern Restaurant Management

MARCH 1, 2023

Is your restaurant up to speed with the latest best practices for back of house (BOH) management? Those areas of your restaurant that aren’t typically seen by customers but directly impact your business. So, which back of office trends should restaurant ownership and management be concerned with heading into 2023?

Front of House 160

Front of House BOH Back of House 2023 160

Restaurant Clicks

FEBRUARY 17, 2020

POS systems essentially function as cash registers , but with better technology and tracking. Restaurant point of sale software can often handle bookings, arrange seating, collect and track customer information, and more. Inventory management. Menu management. Reputation management. Table management.

POS 78

POS 2020 Point of Sale Loyalty Program 78

Deliverect

DECEMBER 7, 2020

Just as everyone was making their predictions for 2020 this time last year, a certain black swan event came along and caused a bit of a stir. Some full-service restaurants managed to pivot and find a way to offer their multi-course meals for delivery. Restaurants either embraced technology and survived, or didn’t.

Online Ordering 148

Online Ordering 2021 Delivery Ordering 148

Deliverect

DECEMBER 7, 2020

Just as everyone was making their predictions for 2020 this time last year, a certain black swan event came along and caused a bit of a stir. Some full-service restaurants managed to pivot and find a way to offer their multi-course meals for delivery. Restaurants either embraced technology and survived, or didn’t.

Online Ordering 146

Online Ordering 2021 Delivery Ordering 146

Modern Restaurant Management

MAY 21, 2020

The news may raise concerns for both customers and operators alike because it’s no secret just how contagious COVID-19 can be in public places. With less inventory and even fewer customers coming in, we recommend that you widen your margins and revamp your offerings. Instead, you can reach a compromise in your menu.

Social Media 207

Social Media Food Safety Cash Management Kitchen Safety 207

Modern Restaurant Management

FEBRUARY 4, 2022

Though many of the market forces that shaped the restaurant industry in 2021 were closely linked to disruption from the pandemic's onset in 2020, 2022 brings new challenges — and opportunities. Menu variety plays a substantial role in every dining experience. Simplified Menus. Health-Conscious Food Will Dominate Menus.

2022 216

2022 Customer Service Online Ordering Website Management 216

7 Shifts

NOVEMBER 12, 2020

In order for new hires to perform well and stay happy in their roles, hiring managers need to pay more attention to the restaurant onboarding process. Customer service training. Customize this overview to fit your restaurant’s onboarding timeline. Customer service training Customer service is the cornerstone of hospitality.

FOH 307

FOH BOH Food Safety Customer Service 307

Modern Restaurant Management

FEBRUARY 14, 2020

Welcome to the "Love" edition of Modern Restaurant Management (MRM) magazine's Research Roundup, which offers Valentine and dating trends, the State of Local Restaurants and the Brand Bowl Report. Womply’s 2020 State of Local Restaurants report is now available on Womply.com. Unique Valentine's Day Trends.

2020 105

2020 Waste Food Order Point of Sale 105

Modern Restaurant Management

JULY 25, 2023

As a restaurant owner, managing your finances effectively is crucial for the success and growth of your business. These incentives can help reduce your tax liability, increase cash flow, and promote business expansion. billion in the second, third, and fourth quarters of 2020 and $7.9 Many have taken advantage.

Cash Management 88

Cash Management Government 2025 2023 88

Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. The impact of COVID-19 on customer behavior was experienced swiftly f by all industries. The Value of Trust.

2021 191

2021 Loyalty Program Coupons Fast Casual 191

Kounta

JANUARY 9, 2020

But what’s in store for the industry in 2020? Trend 1: Cash me if you can — cashless society will reach greater heights. Carrying cash is getting increasingly unpopular and there are many contributing factors behind this trend — including personal safety, inability to track your transactions, or simply conditioning of the time.

Hospitality 98

Hospitality Cash Management Influencer POS 98

Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. ” The TableUp guest retention platform empowers restaurants of all sizes to increase customer engagement and reward guests for their loyalty.

Food Safety 205

Food Safety Mobile Ordering Online Ordering Kitchen Safety 205

Modern Restaurant Management

JULY 7, 2020

We’re thrilled to welcome Postmates to the Uber family as we innovate together to deliver better experiences for consumers, delivery people, and merchants across the country." ” Guzzetta was ranked as the second Most Influential Restaurant Executive in the country by Nation’s Restaurant News in January 2020. .”

Mobile Ordering 173

Mobile Ordering Restaurant Law Seating Customer Service 173

Modern Restaurant Management

MARCH 11, 2020

US Foods Holding Corp.entered into a definitive agreement to acquire Smart Foodservice Warehouse Stores from funds managed by affiliates of Apollo Global Management, Inc. NYSE: APO) (the “Apollo Funds”) for $970 million in cash.

Bar 128

Bar Cash Management Loyalty Program Point of Sale 128

7 Shifts

APRIL 23, 2021

Early on in 2020, we were scrambling to figure out ways to get food to customers and how to give staff enough hours and keep them on the payroll. The past year has turned servers into expert delivery packers, challenge chefs' creativity, and flipped the role of a restaurant manager on its head. If you haven't already.

Hiring 370

Hiring Front of House Back of House Food Safety 370

Modern Restaurant Management

DECEMBER 14, 2021

Our company welcomes technology that will help our team members maximize time and efficiency and make their jobs more doable and enjoyable, creating a better experience for them and customers alike. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education.

2022 186

2022 Food Supply Mobile Ordering Customer Experience 186

The Restaurant Times

FEBRUARY 22, 2022

The outbreak of the pandemic in 2020 ushered in new market dynamics that threw the traditional restaurant business model into disarray. Investing in labour-saving technologies and providing simple and fewer menu selections, for example, has allowed them to free up cash flow and recruit more people or raise compensation.

2022 98

2022 Front of House Cash Management Online Ordering 98

Modern Restaurant Management

MAY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the surge in online ordering, early returns on restaurant recovery and what customers want and expect from restaurants. While they did see a drop in sales, they did not ever experience a 100 percent revenue loss. Engaging Beer and Wine.

2020 106

2020 Guest Recovery Online Ordering Point of Sale 106

Modern Restaurant Management

DECEMBER 14, 2020

. "With colder weather setting in and new restrictions going into effect across the country, our ongoing commitment to helping restaurant operators adapt during the pandemic has never been more important," said Jim Osborne, senior vice president of customer strategy and innovation at US Foods. "Our

Webinar 186

Webinar Customer Experience Mobile Ordering Customer Service 186

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. 46 percent would love to manage their dietary preferences with their favorite establishments.

2022 212

2022 Mobile Ordering Guest Recovery Point of Sale 212

Focus POS

JUNE 2, 2020

This clearly points to the fact that consumers are not willing to give up the convenience and experience of a restaurant meal even when faced with the most challenging of barriers. In fact, the NDP Group’s preliminary findings suggest that restaurant digital orders are projected to triple in volume by the end of 2020. .

Technology 187

Technology Fine Dining Mobile Ordering Online Ordering 187

Future Food

OCTOBER 5, 2021

However, creative food and hospitality operators have managed to innovate, stay agile, plan for the end in sight and have reinvented their business in order to prepare for the huge demand that has been building up and will let rip once the lockdowns end.

Food 144

Food Café Customer Service Communication 144

Modern Restaurant Management

JUNE 19, 2020

Data shows that a large part of the consumer experience has extended beyond the four walls. In 2020, too many restaurant websites are still little more than digital brochures. Ultimately, the goal of these websites is to drive customers to the restaurant; they aren’t capturing much actionable information.

Website Management 186

Website Management Loyalty Program Front of House Point of Sale 186

Xtra Chef

NOVEMBER 11, 2020

But as we know, 2020 is a year unlike any other, so the holidays are bound to be a bit different than what we’re all used to. In this three-step planning guide, we’ll explore the considerations for restaurant owners, managers, and operators who want to survive the holidays and bring joy to customers—and business balance sheets!

Hospitality 155

Hospitality Seasonal Menu Front of House Social Media 155