article thumbnail

Back of House, Yet Front-Facing Priority – Restaurant BOH Trends to Monitor in 2023

Modern Restaurant Management

Is your restaurant up to speed with the latest best practices for back of house (BOH) management? Everything from decreasing food waste to exploring how automation can increase revenue for small business restaurants is related to BOH procedures. Here are some back of office trends to watch for in 2023.

article thumbnail

9 Restaurant Job Interview Questions to Ask in 2020

7 Shifts

BOH Ask potential chefs, cooks , dishwashers, and bussers these questions in job interviews. Why it’s important to ask: If a BOH candidate can’t handle the heat , they should stay out of your kitchen! If they seem annoyed that they had to meet special requests, they’re probably not right for the job. How did you handle the pressure?

2020 312
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

How Restaurants are Evolving Labor with Third-Party Delivery in 2021

7 Shifts

The restaurant industry will look back on 2020 as the spark that changed how it does business. Nearly 900 delivery-related roles have been created in the 9 months since March 2020. since March 2020. Before March of 2020, front of house shifts made up 34% of all shifts. of revenue. third-party delivery 8% takeout 7.4%

2021 195
article thumbnail

Six Trends to Expect from Back of House in 2022

Modern Restaurant Management

However, BOH technology has long been at the bottom of the list for many operators. After adopting better delivery and takeout technology in 2020, restaurants are now turning their tech budgets toward bringing in back of house. The restaurant industry will continue to adjust, as we meet evolving challenges from the pandemic.

article thumbnail

5 Reasons You need Platform Restaurant Management Software (Sponsored)

Modern Restaurant Management

Despite the difficulties we faced in 2020, new restaurants continue to open and existing restaurants have eyed coming back after facing bankruptcy. In the past, kitchens worked by a paper ticket system, which was handwritten by the waitstaff and passed to the back-of-house (BOH) staff. A robust KDS that includes features like: ?

article thumbnail

2022 Trends: Meeting Challenges and Industry Evolution

Modern Restaurant Management

The spike of take out and delivery orders that began with covid makes it all too easy to forget that prior to March 2020, guests had already begun moving that direction. And robots are being seen in more places, both for delivery and in the BOH, while kiosks augment FOH. The Challenge: Changing guest preferences for off premise dining.

2022 210
article thumbnail

How to Create an Effective Restaurant Onboarding Process

7 Shifts

Your back-of-house (BOH) team should also have some basic customer service training. While interacting with customers isn't the BOH team's primary role, every employee should be able to exhibit the restaurant’s culture through customer service.

FOH 307