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9 Restaurant Job Interview Questions to Ask in 2020

7 Shifts

What to look for: Look for a solution that keeps guests a top priority and supports the short-staffed FOH team — like the manager stepping in to work the role (this is where cross-training comes in handy!) BOH Ask potential chefs, cooks , dishwashers, and bussers these questions in job interviews. Why do you want to work here?

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How Restaurants are Evolving Labor with Third-Party Delivery in 2021

7 Shifts

The restaurant industry will look back on 2020 as the spark that changed how it does business. Nearly 900 delivery-related roles have been created in the 9 months since March 2020. since March 2020. Before March of 2020, front of house shifts made up 34% of all shifts. of revenue. third-party delivery 8% takeout 7.4%

2021 195
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2022 Trends: Meeting Challenges and Industry Evolution

Modern Restaurant Management

The spike of take out and delivery orders that began with covid makes it all too easy to forget that prior to March 2020, guests had already begun moving that direction. These commercial kitchens, without any traditional FOH space or staff, are making it easier to streamline delivery. billion in five years.

2022 212
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How to Create an Effective Restaurant Onboarding Process

7 Shifts

Run through difficult customer situations with new front-of-house (FOH) staff to ensure they won’t crack under pressure. Your back-of-house (BOH) team should also have some basic customer service training. Your back-of-house (BOH) team should also have some basic customer service training. Do you often host business banquets?

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5 Reasons You need Platform Restaurant Management Software (Sponsored)

Modern Restaurant Management

Despite the difficulties we faced in 2020, new restaurants continue to open and existing restaurants have eyed coming back after facing bankruptcy. In the past, kitchens worked by a paper ticket system, which was handwritten by the waitstaff and passed to the back-of-house (BOH) staff. A robust KDS that includes features like: ?

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How to Find and Retain Workers During the Restaurant Hiring Crisis

Modern Restaurant Management

But the bad news is they are having trouble hiring and filling positions across the board for cooks, servers, FOH and BOH positions. Data from a survey Landed conducted in 2020 found that job candidates’ top three priorities are Learning & Growth, Salary and Location, in that order. They have a lot of options.

Hiring 197
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How The Snug Took Control of Labor and Evolved Their Restaurant

7 Shifts

We spoke with Zack Shwab, one of The Snug’s co-founders, to learn about how their tech-savvy business evolved during 2020 and where they see the future of restaurants heading. According to an upcoming 7shifts study on the state of labor in 2020, outdoor dining was the largest revenue-driver during COVID, as reported by 37% of restaurants.

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