7 Shifts

NOVEMBER 12, 2020

Run through difficult customer situations with new front-of-house (FOH) staff to ensure they won’t crack under pressure. Your back-of-house (BOH) team should also have some basic customer service training. Your back-of-house (BOH) team should also have some basic customer service training. Do you often host business banquets?

FOH 307

FOH BOH Food Safety Customer Service 307

7 Shifts

OCTOBER 22, 2021

Even in the pandemic year of 2020, before vaccines, we saw bumps in both sales and shifts scheduled in and around the tent pole holidays. Regardless of if these new hires are temporary or permanent,part-time or full-time, or BOH or FOH , they should be hired promptly and confidently. Holiday Referral Sprints.

Seasonal Menu 370

Seasonal Menu Hiring Reference Mobile Ordering 370

Sling

AUGUST 9, 2023

November 2020 Virtual Training 101: The Complete Guide For Managers November 2020 How To Calculate And Control Restaurant Labor Cost November 2020 What Is Comp Time?

Article 78

Article 2023 2022 2021 78

Modern Restaurant Management

FEBRUARY 18, 2020

2020 marks the 30th anniversary of the Americans with Disabilities Act (ADA), and restaurants are now trying to figure out how to adjust their websites accordingly. Restaurant design footprint will fundamentally change with more BOH kitchen size needed and less FOH seats as more people gravitate toward digital and delivery.

Mobile Ordering 202

Mobile Ordering Front of House Fast Casual Customer Service 202