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9 Restaurant Job Interview Questions to Ask in 2020

7 Shifts

What to look for: Look for a solution that keeps guests a top priority and supports the short-staffed FOH team — like the manager stepping in to work the role (this is where cross-training comes in handy!) Because rehiring and training new staff is costly , it’s in your best interest to hire candidates who are in it for the long haul.

2020 312
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How to Create an Effective Restaurant Onboarding Process

7 Shifts

It usually involves an orientation, paperwork collection, and training. Day Two Training: Learning how to do your job with a training manual, in-person classes, online learning, and shadowing. Restaurant technology training, including how to request shifts and what to do during opening and closing shifts.

FOH 307
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Six Trends to Expect from Back of House in 2022

Modern Restaurant Management

However, BOH technology has long been at the bottom of the list for many operators. After adopting better delivery and takeout technology in 2020, restaurants are now turning their tech budgets toward bringing in back of house. We expect to see more operators investing in back-of-house as they fully flesh out their tech stack.

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5 Reasons You need Platform Restaurant Management Software (Sponsored)

Modern Restaurant Management

Despite the difficulties we faced in 2020, new restaurants continue to open and existing restaurants have eyed coming back after facing bankruptcy. In the past, kitchens worked by a paper ticket system, which was handwritten by the waitstaff and passed to the back-of-house (BOH) staff. A robust KDS that includes features like: ?

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How to Find and Retain Workers During the Restaurant Hiring Crisis

Modern Restaurant Management

But the bad news is they are having trouble hiring and filling positions across the board for cooks, servers, FOH and BOH positions. Data from a survey Landed conducted in 2020 found that job candidates’ top three priorities are Learning & Growth, Salary and Location, in that order. They have a lot of options.

Hiring 197
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2022 Trends: Meeting Challenges and Industry Evolution

Modern Restaurant Management

The spike of take out and delivery orders that began with covid makes it all too easy to forget that prior to March 2020, guests had already begun moving that direction. At the same time, competition for labor has risen, making it more difficult than ever to recruit, train and retain employees.

2022 212
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Restaurant Cyber Security: How To Prevent Data Breaches

7 Shifts

million in 2020 alone. Given the nature of how restaurants operate —with complex systems in the FOH and BOH —ensuring that receive orders, collect payment, and pay teams—here are numerous areas of the business that could be breached. Train Staff in Best Practices. The cost of restaurant cybersecurity.

Audits 370