Modern Restaurant Management

JANUARY 13, 2020

Now that the new year is here, it’s the perfect time for restaurant operators to review their 2019 performance and identify areas that can be improved in 2020. Specifically, restaurant operators will want to look at data insights from their POS system, customer transactions, and payroll to identify 2020 goals.

2020 185

2020 Website Management Online Ordering Point of Sale 185

Focus POS

AUGUST 7, 2020

It caters specifically to online orders, and is usually a delivery-only restaurant. Now, they opt for safer alternatives, like online ordering and delivery. Usually, in order for a traditional restaurant to succeed, it needs to be set in a fairly trendy location. Meet Delivery Demand .

2020 167

2020 Front of House Kitchen Safety Back of House 167

Modern Restaurant Management

JANUARY 22, 2020

Online Ordering and Mobile Apps. Unlike before, when you had to memorize the delivery numbers of your favorite fast-food chains, you can now order in with just a click. Thanks to the arrival of food delivery applications, the casual diner can now satisfy his or her cravings whenever he or she pleases.

Customer Service 224

Customer Service 2020 Social Media Mobile Ordering 224

Restaurant365

MARCH 5, 2020

It’s 2020, and your teams are already using technology that improves efficiency and controls business costs. Whether you’re given terms or paying cash-on-delivery, paying by cash, check or money order for alcohol deliveries increases your risk of issues with regulatory compliance, location security, and invoice retention.

Blog 146

Blog Management Management Cash Management 146

ChowNow

JANUARY 6, 2021

To say that 2020 changed the restaurant industry would be an understatement. In this blog, we’ve compiled tactics for restaurant success that will help you start 2021 on the right foot. Invest in the right online ordering platform. How to: Find the Best Online Ordering System for Your Restaurant.

2021 148

2021 Mobile Ordering Online Ordering Download 148

Focus POS

DECEMBER 11, 2019

Approaching 2020, restaurants need to make a conscious shift toward offering future-facing operations with the ability to meet the expectations of their customers. Menu and order Customization. A KDS streamlines communication between front and back of house to ensure timely and accurate order prep. Loyalty Perks.

Customer Experience 136

Customer Experience 2020 Loyalty Program Fast Casual 136

7 Shifts

OCTOBER 9, 2020

Diners are turning to online ordering in increasing numbers because of COVID-19 pandemic restrictions on on-premise dining. According to a survey conducted by S&P Global Market Intelligence, 40% of Americans are ordering more food for takeout and delivery now than they were before the pandemic.

Design 398

Design Social Media Mobile Ordering Online Ordering 398

Modern Restaurant Management

APRIL 5, 2022

As per a recently published report by Future Market insights, the Takeaway and Delivery Food market is going to witness accelerated demand in the coming years with online food platforms. In this blog, we will discuss the various facets being utilized to enhance the entire operation of the ghost kitchen efficiently.

Online Ordering 184

Online Ordering Point of Sale Website Management Inventory 184

The Restaurant Group

DECEMBER 3, 2020

Key Restaurant Industry Takeaways for 2020 – Challenges and Innovations. With a challenging and unprecedented 2020 nearly behind us, it is useful to take stock and pause to review the year’s challenges and opportunities. This year has seen the rise of fine-dining delivery. Online Ordering, Delivery, and Curbside.

2020 78

2020 Online Ordering Fine Dining Food Safety 78

Modern Restaurant Management

JANUARY 18, 2021

As the world quickly came to a screeching halt in the early months of 2020, restaurants quickly accelerated an already existing shift towards digitalization to adapt to customers' new safety and priorities. The 2020 rush to digital is over, and now’s time to turn it from a necessity to an asset.

Loyalty Program 199

Loyalty Program Mobile Ordering Customer Experience Online Ordering 199

Modern Restaurant Management

MARCH 9, 2022

We've all ordered our favorite food online at least once from a local restaurant, and it was cold when it arrived at our doorstep. Events like this not only ruined our entire eating experience, but also prevented us from ordering food from this restaurant for a while. Delivery of cold food leads to loss of customer.

Compost 204

Compost Sustainability Online Ordering Kitchen Safety 204

Restaurant Engine

SEPTEMBER 23, 2020

In this article, let’s look at 2020 restaurant marketing trends for your best year yet, and so you don’t have to ask, “Where are my diners?”. Offer Delivery. During the COVID-19 pandemic, and for the foreseeable future, your restaurant customers want delivery options. These options make it easy for everyone to order.

2020 95

2020 Marketing Email Marketing Social Media 95

Future Food

DECEMBER 5, 2019

Trends that will shape the future of your food and hospitality projects for 2020. Menu shapers will become seriously experimental with the flexitarian crowd in 2020. This trend has developed even since the offer, marketing and delivery formats became credible. The ‘whole experience’ is what matters. The Customer 19.

Hospitality 145

Hospitality 2020 Food Point of Sale 145

Modern Restaurant Management

DECEMBER 11, 2020

With the recent stay-at-home orders and kids out of school soon, more and more people will be home consuming content. Globally, consumers have moved much of their lives online. From May to August of this year, online shoppers spent 23 percent more when choosing local pickup or delivery, according to Shopify.

Social Media 210

Social Media Consumer Goods Online Ordering Leadership 210

Restaurant365

NOVEMBER 26, 2019

Check out our list of the top 16 features of restaurant management software that are must-haves in 2020. User-friendly order management. While some restaurant management systems may have many features, if order management isn’t intuitive for staff and management, you may have brought an extra headache into your operations.

2020 117

2020 Management Management Mobile Ordering 117

Restaurant365

NOVEMBER 6, 2020

As a restaurant owner or operator in 2020, you’ve been faced with an incredibly challenging environment. ” You rapidly shifted operations and resources between different order modes, most likely approaching dine-in, delivery, takeout, or drive-thru differently. .” Calculate Your Most Profitable Order Mode.

Dine-in 113

Dine-in Delivery Ordering Point of Sale 113

ChowNow

JANUARY 6, 2022

To say that 2020 devastated restaurant profitability would be an understatement. In this blog, we’ve compiled tactics for restaurant profitability that will help you start 2022 on the right foot. Invest in the right online ordering platform. How to: Find the Best Online Ordering System for Your Restaurant.

2022 78

2022 Mobile Ordering Online Ordering Download 78

Restaurant365

JULY 24, 2020

Shelter-in-place orders, dine-in restrictions and diners’ hesitation to eat out have combined to prompt restaurants to shift their focus to takeout and delivery. In the strictest sense of the term, a ghost kitchen is an off-premise facility for the preparation of food for delivery. How a ghost kitchen works.

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

Restaurant365

NOVEMBER 19, 2019

Here are the top 10 operational challenges restauranteurs should expect in 2020: 1. With nearly half of the United States imposing higher minimum wages starting in 2020, restaurants also need to focus on optimizing labor costs (especially as a percentage of sales). Balancing costs of providing delivery with a profitable bottom line.

Operations 92

Operations 2020 Mobile Ordering Social Media 92

The Restaurant Group

SEPTEMBER 16, 2020

Changes and Opportunities in 2020 and Beyond. Several COVID-19 restaurant industry trends are also apparent, such as an increase in online ordering and a push towards change industry culture, among others. Let’s take a look at the emerging 2020 restaurant trends, changes, and opportunities. Restaurant Industry Changes.

Online Ordering 148

Online Ordering Delivery Point of Sale Customer Service 148

Modern Restaurant Management

APRIL 30, 2021

Necessary safety protocols and the heightened risk of contracting the virus in closed quarters combined to shut down majority of businesses in 2020. For example, most restaurants are partnering or subscribing with food delivery apps, like Food Panda, so you may not need to hire your own delivery personnel.

Marketing 226

Marketing Food Safety Social Media Small Business 226

ChowNow

OCTOBER 28, 2020

In the beginning of March 2020, their three New York locations launched their own branded online ordering with ChowNow. Since then, they’ve served 3,857 online orders to 2,475 guests. Motorino signed up with ChowNow in the beginning of 2020. I feel blessed that Motorino has such a big delivery business.

Online Ordering 148

Online Ordering Customer Experience 2008 Delivery 148

Modern Restaurant Management

JULY 20, 2021

This edition of MRM Research Roundup features the latest news on restaurant recovery, delivery trends, top ice cream toppings and the ideal "delivery doughnut." Visits, online or physical, at morning meal, which includes the breakfast and A.M. " Remarkable Resiliency. foodservice industry. People want printed menus.

2021 186

2021 Guest Recovery Online Ordering Point of Sale 186

Goliath Consulting

FEBRUARY 8, 2022

Since 2020, this has led to an increase of new technology systems for restaurants and helped them adapt to a new digital reality. Technology and digital systems have helped many restaurants over the years, especially during 2020 and 2021. QR codes have been mentioned a few times in our blogs. Self-Service Kiosks.

2022 78

2022 Technology Online Ordering Customer Service 78

Goliath Consulting

OCTOBER 19, 2020

2020 has been quite a learning experience. Brands like Starbucks are increasing their drive-thru prevalence to accommodate the demand for contactless orders (1). Domino’s launched their “Carside Delivery” Service nationwide this June which would allow customers to receive their online order without ever leaving their car (2).

2021 135

2021 Point of Sale Food Safety Kitchen Safety 135

Focus POS

DECEMBER 22, 2021

The pandemic caused added pressure in 2020, with sales down $239 billion from expected levels and employment dropping 3.1 Online ordering. Due to the pandemic, many patrons have moved to online ordering to avoid contact with others. What type of online ordering technology would suit your business best?

Management 146

Management Management Loyalty Program Online Ordering 146

ChowNow

MARCH 17, 2021

2020 flipped the restaurant industry upside down, and the restaurant industry statistics compiled in this blog post convey just that. It also sped up adoption of digital tools to facilitate takeout, delivery, and on-premise digital ordering. 93% of consumers look at online reviews for restaurants. BrightLocal ) .

Mobile Ordering 78

Mobile Ordering Download Online Ordering Loyalty Program 78

Focus POS

SEPTEMBER 17, 2020

In the spring of 2020, when COVID-19 became a serious issue in the United States, the hospitality industry lost nearly $120 billion. While curbside pickup and delivery operations were able to hold many different restaurants over, for the time being, the ban on indoor alcohol sales was a little trickier to get around. Online Ordering.

License 162

License Restaurant Law Online Ordering Uniforms 162

7 Shifts

MARCH 27, 2020

However, many states that are forcing restaurants to stop their dine-in services are allowing them to operate as takeout and delivery-only establishments. Will running a takeout and delivery-only restaurant be profitable, or will the costs outweigh the revenue this opportunity could generate? Do you have takeout packaging in stock?

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Goliath Consulting

APRIL 4, 2023

Online ordering and delivery play an essential role in pizzerias. Independents Remain Strong During the height of COVID-19, the survey found that the top three concept segments include Casual Dining, Fast Casual, Build-to-Order and Carryout/Delivery. The market segments up to 89% of the independent pizzeria market.

2023 78

2023 Fast Casual Point of Sale Email Marketing 78

Goliath Consulting

MAY 19, 2020

Those who can harness technological tools like online ordering and loyalty programs are better positioned to succeed ,,, minimizing friction for the end user” (2). Requires restaurants handle deliveries. Your restaurant would deliver these pre-ordered meals in one single delivery. Foodee (7, 8).

Catering 151

Catering Social Media Loyalty Program Online Ordering 151

Focus POS

JUNE 2, 2020

It could be argued that the restaurant industry has been hit the hardest when it comes to stay-at-home orders and social distancing mandates; however, the resilience of the restaurant industry cannot be denied, and as restaurateurs shift their thinking from, “How am I going to survive?” Illness Resurgence is Highly Likely .

Technology 187

Technology Fine Dining Mobile Ordering Online Ordering 187

Modern Restaurant Management

APRIL 2, 2020

Restaurant employees can apply online to receive a one-time, $500 check to use toward bills, including housing, transportation, utilities, childcare, groceries, medical bills and/or student loans. Experienced a decrease in wages or loss of job on or after March 10, 2020. Live in the U.S., an overseas U.S. military base, or any U.S.

Healthcare 171

Healthcare Employee Relations Online Ordering Customer Service 171

EATER

MAY 28, 2020

DoorDash on Thursday launched a new initiative called Storefront to help restaurants create websites and directly manage online pickup and delivery orders. Restaurants will manage these stores themselves, with orders coming directly to them (though DoorDash will still fulfill delivery requests and take a cut).

Website Management 85

Website Management Online Ordering Cash Management Customer Service 85

Restaurant Engine

JUNE 26, 2020

Restaurant food delivery sales are expected to generate at least $200 billion by 2025, but it can be difficult to find an apples-to-apples comparison of their fees. Restaurants increasingly rely on third-party delivery businesses to drive revenue and increase sales. Restaurant Fees to Join Food Delivery Service. tweet this).

Delivery 76

Delivery Customer Service Food Order Mobile Ordering 76

Focus POS

FEBRUARY 3, 2021

In 2020, new trends appeared across all industries, most notably throughout the restaurant sector. This forced restaurant owners to get creative and adopt new business strategies, such as online ordering and contactless payments. Online Ordering. Contactless Payments.

2021 78

2021 Online Ordering Kitchen Safety Outdoor 78

Chowly

FEBRUARY 23, 2024

Sales and Economic Forecast Independent restaurants bore the brunt of the pandemic, with approximately 10% closing in 2020 compared to 2.5% Get a free menu audit Guest Trends Reflecting on 2023, 65% of patrons prefer the seamless convenience offered by kiosks over traditional in-person ordering.

2024 96

2024 Loyalty Program 2023 Point of Sale 96