The Restaurant Times

FEBRUARY 1, 2021

Renewed confidence and receding restrictions have brought customers back to restaurants, even as online delivery still remains the preferred option for a large number of people. The majority i.e., 57 percent of orders still come from food aggregator platforms. Hyperlocal targeting to make online ordering systems smarter and efficient.

Online Ordering 52

Online Ordering Food Order Delivery Ordering 52

The Restaurant Times

FEBRUARY 1, 2021

Renewed confidence and receding restrictions have brought customers back to restaurants, even as online delivery still remains the preferred option for a large number of people. The majority i.e., 57 percent of orders still come from food aggregator platforms. Hyperlocal targeting to make online ordering systems smarter and efficient.

Online Ordering 52

Online Ordering Food Order Delivery Ordering 52

7 Shifts

SEPTEMBER 7, 2021

To answer this question, we compared 2019 vs 2021 restaurant receipts. We also looked to see if the number of items ordered per receipt has stayed the same: they didn't. Guests are ordering fewer items and paying more for them. Guests are ordering fewer items and paying more for them. in 2019 and $99.50

Tip Distribution 370

Tip Distribution 2021 2019 Cash Management 370

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. While restaurant sales were lower for November of 2018, November of 2019 did not include the same holiday headwinds.

2019 128

2019 Compost Mobile Ordering Point of Sale 128

Modern Restaurant Management

OCTOBER 27, 2022

Once updated, the app automatically communicates the information to Dunkin’s customer-facing mobile app, delivery partners, and online platforms, minimizing the likelihood that guests will be caught off guard by a closed store or unavailable item. Enabling Flexible Ordering. Reimagining the Drive-Thru Experience.

Mobile Ordering 197

Mobile Ordering Online Ordering Front of House Fine Dining 197

Modern Restaurant Management

DECEMBER 20, 2021

The concept goes far beyond a simple online menu or QR code. Every dine-in experience starts with a menu, so having yours available online is the first step to going contactless. However, restaurants have discovered that not all online menus are made the same. Every restaurant should look into hosting its own online ordering.

Mobile Ordering 227

Mobile Ordering Online Ordering Consumer Goods Customer Experience 227

BNG Point of Sale

NOVEMBER 20, 2020

The answer lies in restaurant ordering systems. This easy add-on feature gives you the power to stay efficient while managing food orders, all the while providing a wealth of backend information to help you manage your restaurant teams for improved performance. What is a restaurant ordering system? Multiple methods for ordering.

POS 98

POS Ordering Mobile Ordering Online Ordering 98

Modern Restaurant Management

FEBRUARY 3, 2022

Seventy-four percent of full service restaurants (FSRs) managed to maintain or increase their sales during the pandemic; however, profit margins in 2021 declined to 10 percent, compared to 12 percent in 2019, according to third annual State of Full Service Restaurants Report released by TouchBistro.

Loyalty Program 194

Loyalty Program Online Ordering Cash Management Point of Sale 194

7 Shifts

MAY 1, 2020

The meal kit industry, which has been around since 2007, hit $5 billion in annual revenue in 2019—but growth in the industry was slow pre-COVID-19. Order online at unayxe.com or call 306.978.0116. ??: If you have many groceries, inventory, or portioned goods, consider offering meal kits to diners to cook at home.

FOH 364

FOH Online Ordering Delivery Food Supply 364

Modern Restaurant Management

JULY 20, 2021

Total restaurant visits were down -6 percent in May 2021 compared to May 2019 but were up +23 percent from a year ago, recovering from a -23 percent decline in May 2020. Visits, online or physical, at morning meal, which includes the breakfast and A.M. COVID-19 triggered an increase in remote, app-based ordering in the US On Premise.

2021 189

2021 Guest Recovery Online Ordering Point of Sale 189

Restaurant Logic

MAY 19, 2019

As a restaurant operator in 2019, you’re probably being bombarded with the latest and greatest online ordering and delivery platforms. The ubiquity of smartphones and plethora of apps has created a seismic shift in how consumers discover restaurants and order food. in year by year growth of online ordering.

Online Ordering 28

Online Ordering Delivery Ordering Website Management 28

7 Shifts

AUGUST 5, 2020

Food delivery ideas: How to manage staff to boost off-site dining revenue It’s important to have a protocol in place for managing delivery and takeout orders. The order fulfillment process gets slowed down if your staff don’t know who is responsible for what. Decide who will be in charge of managing takeout and delivery orders.

Delivery 341

Delivery Food Email Marketing Front of House 341

Modern Restaurant Management

OCTOBER 4, 2021

The new report captures a steady rise in mobile ordering, reinforcing the critical importance of mobile initiatives for restaurant brands. According to the data, consumers deleted restaurant apps if menu items were missing or if there was limited ability to customize orders. Mobile orders are on the rise.

2021 170

2021 Fast Casual Mobile Ordering Social Media 170

Modern Restaurant Management

SEPTEMBER 15, 2021

78 percent of Canadians have ordered delivery within six months prior to the survey. 78 percent of Canadians have ordered delivery within six months prior to the survey. Quebec ordered delivery the most, with 84 percent saying they had ordered within the last six months. Delivering Excellence. ” Supporting Local.

2021 178

2021 Loyalty Program Retail Online Ordering 178

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

Foodable

OCTOBER 27, 2021

The Next Gen Ordering Platform | Lunchbox" on Spreaker. In this episode of The Barron Report , host Paul Barron meets with Nabeel Alamgir , the chief executive officer and co-founder of Lunchbox, to explore the future of eating and online ordering in the hospitality industry. Listen to "183.

Ordering 52

Ordering Mobile Ordering Online Ordering Point of Sale 52

Modern Restaurant Management

DECEMBER 30, 2020

Key findings from the report include: Direct online ordering booms as restaurants recognize the need to bypass third-party marketplaces : Average monthly online order volume grew 250x since the COVID-19 pandemic began, with $59.18 spent per order, on average, across restaurant websites.

2020 211

2020 Merchandise Retail Point of Sale 211

EATER

JUNE 2, 2020

A Condado Tacos location in Columbus, Ohio, is facing public scrutiny for filling an order for Bud Boxes placed by Ohio Highway Patrol. On Monday, at least four employees were allegedly fired by a district manager for refusing to fill the order and choosing to walkout during a shift. Condado Tacos [Official photo]. black lives matter.

Ordering 145

Ordering Social Media Restaurant Law Food Order 145

Modern Restaurant Management

JANUARY 5, 2022

Restaurants that incorporated digital solutions such as contactless ordering and delivery have been able to continue safely serving customers despite closures and shortages. From 2019 to 2021, the number of customers using food delivery apps rose by 21 percent , and this number is expected to grow another 22 percent by 2023.

Technology 167

Technology Front of House Online Ordering Back of House 167

ChowNow

JULY 1, 2019

As the most visited website in the world, we recognize the significant opportunity to monetize these Google searches and turn them into orders at your restaurant — in an instant. That’s why we’re excited to share ChowNow’s newest ordering channel in partnership with Google. How do I get Food Ordering with Google for my restaurant?

Food Order 60

Food Order Ordering Online Ordering Food 60

BNG Point of Sale

NOVEMBER 20, 2020

The answer lies in restaurant ordering systems. This easy add-on feature gives you the power to stay efficient while managing food orders, all the while providing a wealth of backend information to help you manage your restaurant teams for improved performance. What is a restaurant ordering system? Multiple methods for ordering.

POS 52

POS Ordering Mobile Ordering Online Ordering 52

Modern Restaurant Management

JUNE 16, 2023

The Association predicts foodservice will reach $997B in sales this year, a vast increase compared to 2019’s $863B in sales. These can be great for establishments where staff frequently can’t make it to the phone, but other solutions may provide a better ROI, such as online ordering and reservation systems.

Operations 110

Operations Online Ordering Social Media Technology 110

Modern Restaurant Management

AUGUST 11, 2021

According to Tork research, 44 percent of people say they feel good knowing they are supporting local restaurants when they order takeout or delivery. For example, in 2019, a Cincinnati-based restaurant, Buffalo Wings & Rings, a franchise with 60 locations across the U.S, Offer a variety of ordering options for your diners.

Loyalty Program 198

Loyalty Program Social Media Mobile Ordering Online Ordering 198

Modern Restaurant Management

MAY 27, 2021

That said, it’s increasingly clear that the “new normal” won’t look like 2019. Many restaurants shifted to online ordering, curbside pickup and delivery during the pandemic to stay afloat, and they adopted new safety protocols for guests onsite. Putting Customer and Crew Safety First.

Menu 191

Menu Mobile Ordering Food Safety Online Ordering 191

Modern Restaurant Management

JUNE 15, 2021

The ingrained customer behavior over the past year, delivery, mobile orders, curbside pick-up, will likely continue. Digitize Your Ordering Function and Enhance Your Presence. Just prior to the pandemic, off-premises orders accounted for 60 percent of restaurant engagements, according to a National Restaurant Association report.

Technology 203

Technology Loyalty Program Front of House Online Ordering 203

Modern Restaurant Management

JUNE 3, 2021

Order accuracy and speed top list of what consumers want. The vast majority will revisit a specific drive-thru if their order is always correct (68 percent) and service is fast (62 percent). 68 percent order directly from restaurant apps multiple times a month compared to 42 percent who never order from third-party apps.

2021 189

2021 Fast Casual Mobile Ordering Guest Recovery 189

ChowNow

SEPTEMBER 16, 2020

Today, amidst varying local regulations around social distancing, and a restaurant industry trying to stay afloat, diners remain unsure of which restaurants in their area are open and accepting orders. Bring in new diners with these strategies, including using multiple restaurant ordering channels. Create a digital menu.

Social Media 148

Social Media Online Ordering Mobile Ordering Download 148

Modern Restaurant Management

DECEMBER 28, 2023

Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Holiday Hangovers : On the days after holidays like St.

2024 189

2024 2023 Food Order 2013 189

Modern Restaurant Management

SEPTEMBER 16, 2020

You’ll find your customers on the phone, online and in your drive-thru. A stunning stat: 38 percent of millennial respondents in our survey reported ordering from restaurants through contactless channels at least five times per week. Of those that bail: 63 percent say they’d order takeout instead.

Delivery 203

Delivery Loyalty Program Online Ordering Dine-in 203

Modern Restaurant Management

JULY 28, 2021

federal minimum wage is expected to increase to $15 an hour which will put more pressure on businesses—especially in the hospitality & restaurant industries which employ 37% of workers who earned the federal minimum wage in 2019. An increase in orders necessitates an increased focus on fast delivery and accuracy.

Mobile Ordering 197

Mobile Ordering Online Ordering Retail Customer Experience 197

ChowNow

OCTOBER 26, 2023

Consumers are now 66% more likely to order takeout than they were in 2019, according to the National Restaurant Association. But as customers flock to apps and drive-thrus for easy ordering, how does it affect their view of your restaurant? adults who order from restaurants at least once a month.

Mobile Ordering 97

Mobile Ordering Customer Experience Influencer Customer Service 97

Deliverect

MARCH 4, 2021

In this interview JP Then, the founder of Slerp , an e-commerce platform and order management system for the UK hospitality sector, shares valuable tips and tricks for the modern omni-channel restaurant that wants to optimize their online sales channels. How has online and mobile ordering changed the restaurant industry?

Online Ordering 145

Online Ordering Mobile Ordering Email Marketing Website Management 145

Deliverect

FEBRUARY 22, 2021

Since 2019, DoorDash also includes the Caviar online ordering platform, which specializes in delivery from upscale urban restaurants that typically do not offer delivery services. Orders are also available for pickup, enabling customers to order and pay their food in advance so they can skip the line. How it works.

Online Ordering 148

Online Ordering Point of Sale Delivery Customer Service 148

Modern Restaurant Management

AUGUST 12, 2020

Creating menu items that share the same ingredients allows restaurants to order ingredients in bulk, which can significantly cut costs. In 2019, labor costs averaged 31.6 Restaurant operators should then work on implementing and optimizing a user-friendly online ordering system. Starting with Loyal Customers.

Food Safety 203

Food Safety Website Management Online Ordering Food Order 203

Modern Restaurant Management

FEBRUARY 4, 2022

For restaurant owners, this structure means much lower overhead costs, no service staff, using ghost -kitchen POS system, and delivery-only ordering. The main thing they should invest in is creating a good website for their restaurant and building a strong online presence. We’re way beyond ordering in on a lazy night.

2022 218

2022 Customer Service Online Ordering Website Management 218

Modern Restaurant Management

MAY 20, 2020

What you might not realize is that even if you're a primarily a dine-in restaurant, the chances are high that the majority of your orders and/or reservations are still coming from these mobile devices. In no uncertain terms: if it isn't super easy for someone to see your menu on their phone, they aren't going to order.

Mobile Ordering 234

Mobile Ordering Email Marketing Online Ordering Point of Sale 234

Modern Restaurant Management

JUNE 8, 2021

Technological advances are helping pave a path towards a more widely accessible food service landscape – both in-person and online. For example, voice-activated AI makes ordering food as simple as having a conversation, and can allow physically disabled patrons to do so with greater ease. Embracing Innovation.

Technology 224

Technology Innovation Restaurant Law Customer Service 224