Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. While restaurant sales were lower for November of 2018, November of 2019 did not include the same holiday headwinds.

2019 128

2019 Compost Mobile Ordering Point of Sale 128

Modern Restaurant Management

JANUARY 5, 2022

Restaurants that incorporated digital solutions such as contactless ordering and delivery have been able to continue safely serving customers despite closures and shortages. From 2019 to 2021, the number of customers using food delivery apps rose by 21 percent , and this number is expected to grow another 22 percent by 2023.

Technology 167

Technology Front of House Online Ordering Back of House 167

Modern Restaurant Management

FEBRUARY 4, 2022

A short menu can slim down the food costs through streamlined inventory management, as well as reduced food waste. For restaurant owners, this structure means much lower overhead costs, no service staff, using ghost -kitchen POS system, and delivery-only ordering. We’re way beyond ordering in on a lazy night.

2022 218

2022 Customer Service Online Ordering Website Management 218

Modern Restaurant Management

DECEMBER 30, 2020

Key findings from the report include: Direct online ordering booms as restaurants recognize the need to bypass third-party marketplaces : Average monthly online order volume grew 250x since the COVID-19 pandemic began, with $59.18 spent per order, on average, across restaurant websites.

2020 211

2020 Merchandise Point of Sale Retail 211

Restaurant Logic

MAY 19, 2019

As a restaurant operator in 2019, you’re probably being bombarded with the latest and greatest online ordering and delivery platforms. The ubiquity of smartphones and plethora of apps has created a seismic shift in how consumers discover restaurants and order food. in year by year growth of online ordering.

Online Ordering 28

Online Ordering Delivery Ordering Website Management 28

Modern Restaurant Management

JUNE 15, 2021

The ingrained customer behavior over the past year, delivery, mobile orders, curbside pick-up, will likely continue. Digitize Your Ordering Function and Enhance Your Presence. Just prior to the pandemic, off-premises orders accounted for 60 percent of restaurant engagements, according to a National Restaurant Association report.

Technology 203

Technology Loyalty Program Front of House Online Ordering 203

Modern Restaurant Management

AUGUST 12, 2020

A survey by restaurant management software company Upserve found that 64 percent of respondents were either slightly or very optimistic about the future. Restaurant operators should take time to analyze their menu and determine where ingredients can be used across multiple dishes to better manage food costs.

Food Safety 203

Food Safety Website Management Online Ordering Food Order 203

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

BNG Point of Sale

NOVEMBER 20, 2020

The answer lies in restaurant ordering systems. This easy add-on feature gives you the power to stay efficient while managing food orders, all the while providing a wealth of backend information to help you manage your restaurant teams for improved performance. What is a restaurant ordering system?

POS 52

POS Ordering Mobile Ordering Online Ordering 52

Deliverect

MARCH 4, 2021

In this interview JP Then, the founder of Slerp , an e-commerce platform and order management system for the UK hospitality sector, shares valuable tips and tricks for the modern omni-channel restaurant that wants to optimize their online sales channels. How has online and mobile ordering changed the restaurant industry?

Online Ordering 145

Online Ordering Mobile Ordering Email Marketing Website Management 145

Chowly

FEBRUARY 23, 2024

To navigate these challenges, 60% sought new suppliers, showcasing a proactive approach to cost management, while 53% trimmed menu items in response to increased food costs. Get a free menu audit Guest Trends Reflecting on 2023, 65% of patrons prefer the seamless convenience offered by kiosks over traditional in-person ordering.

2024 96

2024 Loyalty Program 2023 Point of Sale 96

Deliverect

FEBRUARY 22, 2021

Since 2019, DoorDash also includes the Caviar online ordering platform, which specializes in delivery from upscale urban restaurants that typically do not offer delivery services. Orders are also available for pickup, enabling customers to order and pay their food in advance so they can skip the line. How it works.

Online Ordering 148

Online Ordering Point of Sale Delivery Customer Service 148

Modern Restaurant Management

DECEMBER 28, 2023

Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Holiday Hangovers : On the days after holidays like St.

2024 189

2024 2023 Food Order 2013 189

Modern Restaurant Management

SEPTEMBER 15, 2021

78 percent of Canadians have ordered delivery within six months prior to the survey. 78 percent of Canadians have ordered delivery within six months prior to the survey. Quebec ordered delivery the most, with 84 percent saying they had ordered within the last six months. Delivering Excellence. ” Supporting Local.

2021 178

2021 Loyalty Program Retail Online Ordering 178

EATER

FEBRUARY 10, 2022

As part of the company’s ongoing push for growth and expansion, DoorDash announced that it’s getting into the financial services business with plans to offer cash advances to restaurants that will be automatically repaid via deductions from every DoorDash order the establishment fulfills. In 2019, Toast Inc.,

Cash Management 104

Cash Management Point of Sale Online Ordering Advertising 104

ChowNow

JULY 1, 2019

As the most visited website in the world, we recognize the significant opportunity to monetize these Google searches and turn them into orders at your restaurant — in an instant. That’s why we’re excited to share ChowNow’s newest ordering channel in partnership with Google. How much does Food Ordering with Google cost?

Food Order 60

Food Order Ordering Online Ordering Food 60

Modern Restaurant Management

JANUARY 13, 2020

Now that the new year is here, it’s the perfect time for restaurant operators to review their 2019 performance and identify areas that can be improved in 2020. Responding to online reviews. Performed manually, these tasks eat up dozens of hours from a high-level manager on a recurring basis. Automate, Automate, Automate.

2020 189

2020 Website Management Online Ordering Point of Sale 189

Modern Restaurant Management

JULY 30, 2020

In early March at Oracle's Food & Beverage conference held prior to the COVID-19 outbreak shutdown, Modern Restaurant Management (MRM) magazine discussed the company's plans for products and services designed to help Mom and Pop restaurants with Chris Adams, VP of Strategy for Oracle F+B about their future plans in the above video.

Technology 153

Technology Operations Loyalty Program Point of Sale 153

ChowNow

MARCH 26, 2021

Online orders for food and beverage grew an incredible 93 percent between 2019 and 2020. However, the economy in general has also seen an increase in another kind of service chargebacks: Those motivated by fraudulent contactless delivery and buy-online-pickup-in-store schemes. Entirely incorrect orders.

Operations 88

Operations Online Ordering Food Safety Mobile Ordering 88

ChowNow

AUGUST 26, 2021

Online orders for food and beverage grew an incredible 93 percent between 2019 and 2020. However, the economy in general has also seen an increase in another kind of service chargebacks: Those motivated by fraudulent contactless delivery and buy-online-pickup-in-store schemes. Entirely incorrect orders.

Operations 78

Operations Online Ordering Food Safety Mobile Ordering 78

Modern Restaurant Management

JANUARY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features a gloomy start to the new year, dining trends for 2020, the importance of discounts, holiday gift card sales results, delivery frustrations, soda curiosity and a consumer culture report. Same-store sales growth for 2019 came in at 0.1

2020 110

2020 Point of Sale Online Ordering Consumer Goods 110

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? The unfortunate reality is that customers aren’t comparing the curbside or app ordering process of Denny’s to McDonalds.

2020 180

2020 Online Ordering Point of Sale Fast Casual 180

Modern Restaurant Management

OCTOBER 29, 2021

Back in December 2019 , I wrote a piece commenting on the rapid increase in chargebacks in the food and beverage industry. I argued that, as consumers gradually become more acclimated to tech-enabled options like mobile ordering and click-and-collect, we were going to see chargebacks become more of a concern. Providing the wrong order.

Mobile Ordering 100

Mobile Ordering Online Ordering Customer Service Food Order 100

Modern Restaurant Management

JUNE 3, 2021

Order accuracy and speed top list of what consumers want. The vast majority will revisit a specific drive-thru if their order is always correct (68 percent) and service is fast (62 percent). 68 percent order directly from restaurant apps multiple times a month compared to 42 percent who never order from third-party apps.

2021 189

2021 Fast Casual Mobile Ordering Guest Recovery 189

Deliverect

FEBRUARY 22, 2021

Since 2019, DoorDash also includes the Caviar online ordering platform, which specializes in delivery from upscale urban restaurants that typically do not offer delivery services. Orders are also available for pickup, enabling customers to order and pay their food in advance so they can skip the line. How it works.

Online Ordering 85

Online Ordering Point of Sale Delivery Customer Service 85

Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. Contactless ordering at the table, virtual host stands, and online staff wellness checks have all become standard operating procedures for us now. Change management needs to be a top priority.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

7 Shifts

JULY 27, 2023

On Lula Cafe's website, they list their mission and values , which include creating joyful moments for the community, and promoting care, respect, integrity, safety, and transparency. Well, we have a meeting scheduled tomorrow with the management team to continue to talk about the mission and vision of the restaurant.

Communication 195

Communication Front of House Education Back of House 195

EATER

NOVEMBER 1, 2022

Diners would sit down and immediately download an app to browse the menu, place their order, and pay with a credit card, all on their phones. As startups have “disrupted” the restaurant industry, they’ve replaced menus and hand-written orders with kitchen display systems (KDS), ordering tablets, and QR codes.

Mobile Ordering 119

Mobile Ordering Customer Service Food Order Online Ordering 119

Restaurant Clicks

NOVEMBER 1, 2021

4840 E 61st St, Tulsa, OK 74136 Phone: 918-494-4043 Visit Website. 111 N Main St, Tulsa, OK 74103 Phone: 918-794-7700 Visit Website. 10032 S Sheridan Rd, Tulsa, OK 74133 Phone: 918-296-9889 Visit Website. 6058 S Yale Ave Tulsa, OK 74135 Visit Website. 8330 Riverside Pkwy, Tulsa, OK 74137 Phone: 918-995-8600 Visit Website.

Front of House 106

Front of House Fine Dining Back of House Website Management 106

Marketing4Restaurants

APRIL 1, 2021

The entry of DoorDash into Australia in 2019 confounded many industry experts with the market clearly not big enough for 4 or even 3 competitors, however what is even more confounding was the ability of DoorDash to overtake Deliveroo and relegate it to 4th position. Order Direct and Save. Competition. Innovation. Help for Restaurants.

Sustainability 111

Sustainability Delivery Front of House Back of House 111

Restaurant Clicks

NOVEMBER 2, 2021

145 S Main St, Memphis, TN 38103 Phone: 901-522-8555 Visit Website. Chef Reilly continuously wins Best Chef and Best Restaurant awards – including Best Restaurateur in 2019. 966 Cooper St #5611, Memphis, TN 38104 Phone: 901-272-7111 Visit Website. 50 Harbor Town Square, Memphis, TN 38103 Phone: 901-260-3300 Visit Website.

Website Management 119

Website Management Fine Dining Online Ordering Back of House 119

Restaurant Clicks

NOVEMBER 23, 2021

3258 Westheimer Rd, Houston, TX 77098 Phone: 832-942-5080 Visit Website. 1777 Walker St, Houston, TX 77010 Phone: 713-400-3330 Visit Website. 3300 Smith St, Houston, TX 77006 Phone: 713-522-9711 Visit Website. 904 Westheimer Rd Suite A, Houston, TX 77006 Phone: 713-522-4808 Visit Website. Order Online.

Seasonal Menu 114

Seasonal Menu Website Management Reservations Online Ordering 114

Deliverect

DECEMBER 30, 2019

The online delivery market continues to grow at a breakneck pace, with over 16 million USD in European revenue in 2019. Did someone leave you an online review? If certain items or concepts are a hit, you know you’ve got a winner for your online food delivery. The owner earns a commission on every order.

Delivery 78

Delivery Marketing Online Ordering Customer Experience 78

Touch Bistro

AUGUST 20, 2021

Additionally, Yelp found that interest in food delivery remains at 189% of 2019 levels , even as people once again return to dining rooms. A third-party food delivery service is a company that partners with restaurants to create an online marketplace where customers can browse restaurant menus and place orders to be delivered to their homes.

Delivery 52

Delivery Loyalty Program Online Ordering Food 52

ChowNow

JULY 15, 2021

Prior to joining ChowNow, Fábian Pena, one of the head chefs at Del Fuego was growing increasingly frustrated with the cost of online ordering. A US Foods customer since 2019, Del Fuego signed up with ChowNow in November 2020, a particularly challenging time for restaurants all over the country due to the COVID-19 pandemic.

Online Ordering 60

Online Ordering Website Management 2011 Customer Service 60

Web Diner

AUGUST 3, 2020

And then came the orders to close in-house dining all together. Covering all needs ranging from a website, an online ordering interface, managing the delivery staff, and developing all the online marketing necessary to compete with giants the likes of Uber Eats or GrubHub. If one can even call it a choice.

Delivery 48

Delivery Online Ordering Website Management Back of House 48

Modern Restaurant Management

DECEMBER 3, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. ezCater announced the launch of Subway's new online catering platform as part of the sandwich chain's overall focus to create even greater digital convenience for guests.

Franchise 165

Franchise Franchising Catering Online Ordering 165