Modern Restaurant Management

JUNE 15, 2021

By improving customer loyalty and increasing revenue through the smart use of technology from the public-facing part of the business all the way to the back-of-house prep, sourcing, and staffing. It heightens interaction, builds brand loyalty and adds to the customer digital profile so they can suggest sampled products on future orders.

Technology 508

Technology Loyalty Program Front of House Online Ordering 508

Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. Customer satisfaction has traditionally been the main driver of loyalty. The Value of Trust.

2021 490

2021 Coupons Loyalty Program Consumer Goods 490

Modern Restaurant Management

JULY 30, 2020

According to Adams, the team hit the ground running and worked with its partners to helps tailor programs to help restaurants pivot their business models. "Everything Step one was extending Panino’s loyalty app, My Panino Giusto, so customers could order, pay and account for their loyalty points all in one place.

Technology 383

Technology Operations Loyalty Program Point of Sale 383

Modern Restaurant Management

FEBRUARY 18, 2020

” Their answers touched on a variety of subjects including AI, virtual reality, virtual kitchens, staffing and retention, social media marketing, sustainability and third-party delivery. The restaurants of the future will disrupt the industry with: specialization, availability, exclusivity and speed and, media engagement.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

APRIL 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the dismal March restaurant sales, security, loyalty, trends and teen consumer behaviors. The sharp decline in sales has reached all restaurant dayparts as regular daily routines got upended by the social distancing guidelines. percent in March.

2020 491

2020 Point of Sale Fast Casual Online Ordering 491

Modern Restaurant Management

AUGUST 19, 2020

PopID accounts also tie to loyalty programs for automatic credit with every purchase. launched US Foods Ghost Kitchens, a program designed to guide restaurant operators every step of the way when opening their own operation, helping them easily add a new revenue stream. They both went through a management training program.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Seating 515

Modern Restaurant Management

OCTOBER 22, 2020

Together, they are launching the Pathways to Black Franchise Ownership program, an innovative personal development training initiative that equips potential business owners to operate high-performing businesses. The program’s goal is to create 100 Black-owned franchise restaurants by the end of 2022 and to continue growing that number.

Franchising 385

Franchising Franchise Kitchen Safety Loyalty Program 385

Modern Restaurant Management

AUGUST 5, 2020

TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. TouchBistro Acquires TableUp.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

SEPTEMBER 30, 2020

73 percent said social distanced tables. Restaurants that aren't already offering some kind of loyalty program should consider creating one, especially as consumers' grip on their wallets have tightened. Restaurants with a loyalty program should also highlight the benefits while remarketing to guests.

2020 474

2020 Mobile Ordering Guest Recovery Customer Service 474

Modern Restaurant Management

AUGUST 14, 2020

Earlier this month, the barbecue brand launched their latest social campaign in support of first responders encouraging fans to post a photo of a hero from their community on their personal Facebook or Instagram profile for a chance to win free barbecue for a year or $500 towards a charity of their choice. 10 units in Chicago.

Franchising 474

Franchising Franchise Kitchen Safety Food Safety 474

Modern Restaurant Management

JULY 30, 2021

This program, piloted last year, is designed to help KFC team members build short-term savings and create lasting savings behaviors. However, according to a 2019 report from the Federal Reserve Bank, 37 percent of all Americans could not cover an unexpected $400 expense without going into debt. .

Franchising 508

Franchising Franchise Fast Casual Point of Sale 508

Modern Restaurant Management

MARCH 11, 2020

Smart Foodservice had 2019 revenues of approximately $1.1 To make this role easier, US Foods is introducing new enhancements to its Tipping Point program, specifically designed to help operators introduce new menu items and train staff on how to more effectively drive sales for Scoop products on the menu.

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386

Modern Restaurant Management

MAY 27, 2020

Posting appropriate signage and floor decals to encourage social distancing. Flippy is certified by NSF International, and our autonomous design promotes social distancing needs and decreases human contact during the food prep process,” said Buck Jordan, CEO of Miso Robotics. ” Par Tech Teams with Revolution.

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

Modern Restaurant Management

FEBRUARY 6, 2020

ce launched its franchise program to expand the concept across the nation. ” In 2019, Accelerated Franchised Concepts (AFC) closed on a minority investment into Raw J?ce, Smashburger selected integrated creative company Partners + Napier as creative and media agency of record following a competitive review.

Franchising 383

Franchising Franchise Fast Casual 2019 383

Modern Restaurant Management

APRIL 20, 2020

ezCater launched Feed the Front Line , a program that helps anyone contribute meals to healthcare workers fighting coronavirus. In just over a week, the program has already sent more than 20,000 meals to 145 hospitals across the country. Feed the Front Line. In its first few days, the campaign raised $5,800.

Healthcare 450

Healthcare Small Business Kitchen Safety Front of House 450

EATER

MAY 2, 2023

I subscribe to the Substacks of my colleagues, plus print and digital media of all kinds. in 2019), including streaming and retail, amounting to over $200/month. Things that are meant to not just generate revenue but to reward the loyalty and create a kind of draw.” subscriptions (up from 4.2 per month, P.F.

Loyalty Program 250

Loyalty Program Social Media Customer Service 2022 250

Lavu

JUNE 26, 2025

Beyond the basics, customers also appreciate the ability to see pricing clearly, including specials or loyalty app pricing seamlessly integrated. With a mobile app that includes a loyalty program, restaurants can retain customers with very little effort. Why are mobile ordering options important for restaurants in 2025?

Mobile Ordering 78

Mobile Ordering Food Order 2025 Ordering 78

The Restaurant Group

NOVEMBER 9, 2020

Restaurant-to-Consumer Social Media Engagement. If “a picture is worth a thousand words,” social media is to be thanked for taking Norwegian playwright Henrick Ibsen’s adage and using technology to digitally canvas the ether with multiple complex ideas, then framing them in a single image. Social media casts a wide net.

Social Media 164

Social Media Loyalty Program Customer Service Customer Experience 164

Modern Restaurant Management

FEBRUARY 17, 2020

During the course of 2019, revenue increased 109 percent as tens of thousands of new restaurants joined the Toast community. ” Ahead of the official launch, Yelp ran a successful pilot program with Denny’s, with the help of their media agency, ?Spark Spark Foundry?. OpenTable is giving U.S. Blue Duck Tavern?.

Sports 383

Sports Point of Sale Entertainment Customer Experience 383

Modern Restaurant Management

DECEMBER 21, 2020

Marketers who already had a text messaging programs in place discovered that consumers actually opened their texts and messages got through (In fact, 97 percent of the time!). The traditional media channels that brands have relied on, such as TV and radio, suddenly weren’t reaching their customers.

2020 450

2020 Online Ordering Customer Experience Point of Sale 450

Modern Restaurant Management

JUNE 12, 2020

Created in collaboration with BBDO New York, the campaign will launch in both English and Spanish on Monday, June 8, and will be featured on TV and digital, including a full suite of customizable assets to be leveraged based on individual franchise needs, including social, radio, out of home, job templates, and in-store POP.

Franchising 420

Franchising Franchise Food Safety Kitchen Safety 420

Modern Restaurant Management

FEBRUARY 25, 2020

“We wanted to create a community different than other social platforms where foodservice professionals can come and connect with one another about baking to see what is working best, share best practices and discuss some of the common challenges they may be experiencing,” said Walhof. ” Extra Features for xtraCHEF.

Mobile Ordering 348

Mobile Ordering Front of House Customer Experience Back of House 348

Modern Restaurant Management

JUNE 24, 2020

When paired with other products like Square Marketing and Square Loyalty, sellers can strengthen customer relationships, create open lines of communication, and incentivize patrons to keep coming back. The program will kick off in the 50 largest U.S. Plus, Square is also waiving dispatch fees until July 1, 2020. Visa SMB Help.

Guest Recovery 539

Guest Recovery Kitchen Safety Mobile Ordering Food Safety 539

7 Shifts

JANUARY 20, 2023

In 2019, diners spent $81.30 If you don't want to give out discounts, consider other perks like loyalty cards or free dessert. Next, promote your contest or giveaway through social media and other channels. Advertise on social media Social media is one of the most powerful tools at a restaurant's disposal.

Specials 195

Specials 2023 Social Media Email Marketing 195

The Restaurant Times

SEPTEMBER 22, 2021

Building brand loyalty when starting a new restaurant can save you money and increase your total profitability. A loyalty program can take a variety of shapes, but at its most basic level, it’s a restaurant marketing strategy that encourages consumers to come back. Offer Loyalty Points . Make It Exclusive .

Loyalty Program 52

Loyalty Program Social Media Email Marketing POS 52

The Restaurant Times

JUNE 29, 2020

According to data, cloud kitchen revenues in the UAE and Saudi Arabia jumped 160 percent in 2019 and is currently worth more than $65 million. Increase Engagement Via Social Media Platforms. Social Media platforms can do wonders in building a reputation for your cloud kitchen brand. Create Loyalty Programs.

Email Marketing 98

Email Marketing Loyalty Program Marketing Mobile Ordering 98

Bingage

NOVEMBER 18, 2019

So 2019 is coming to a close, people must be started planning for the evening. People must be searching for the New Year events for 2019 , it will be great if you add your name too! Create a Hype on Social Media. Valid till 31 december 2019. STOP Offering Loyalty Points!! Go with Mild decoration.

Loyalty Program 81

Loyalty Program Social Media Email Marketing Advertising 81

Indoor Media

SEPTEMBER 26, 2017

You should consider creating a rewards program that gives an incentive to return soon. If a loyalty program sounds daunting, don’t fret. Restaurant POS technology and apps make it easier than ever to create programs that will set you up for success. Jump on the Social Media Bandwagon. Learn more.

Fast Casual 78

Fast Casual Advertising Casual Social Media 78

Mad Mobile

MAY 22, 2024

In the past, a wallet full of coffee shop punch cards was as close as most people got to restaurant loyalty programs. It’s up to bars and restaurants to embrace modern loyalty strategies in order to attract and retain these customers. Here are a few aspects to prioritize in order to attract–and hold–their attention.

Loyalty Program 40

Loyalty Program Mobile Ordering Social Media Customer Experience 40

Bingage

FEBRUARY 6, 2020

Restaurant with a good loyalty program , that increase chances of visiting by 22%. Also, the Restaurant loyalty program is a good way to make your customer feel appreciated. Social Media is the best stage for promotion. Some tips for social media. The Most favourite restaurant of one partner.

Marketing 98

Marketing Loyalty Program Social Media Email Marketing 98

Indoor Media

NOVEMBER 23, 2017

Restaurant Loyalty Programs. Do you have a loyalty program in place? Be sure to track redemption of the loyalty program offers. Loyalty programs work because they make your customers feel like a VIP. Read more about customer loyalty in our blog. Social Media Advertising.

Loyalty Program 78

Loyalty Program Social Media Advertising Coupons 78

SpotOn

SEPTEMBER 20, 2024

  Catering company lunches and take-out and delivery orders through Caviar (acquired by DoorDash in 2019) quickly became 20% of our restaurant sales and added an additional 12% in total revenue.   We often think of these loyalty programs as only for quick service and fast casual restaurants. 

Loyalty Program 98

Loyalty Program Online Ordering Point of Sale Customer Service 98

Lavu

DECEMBER 16, 2019

While it may seem like just another trend it’s really the next best thing for expanding your customer base and building customer loyalty. How to Build a Loyalty Program. If you don’t already have a loyalty program started, you’ll need to think about the following while considering an app: know your customer base.

Loyalty Program 78

Loyalty Program Customer Service Point of Sale Mobile Ordering 78

Next Restaurants

FEBRUARY 5, 2020

Eating out at restaurants has gained increasing popularity in the past few years – 45% of diners were going out to eat multiple times a week in 2019! Take Charge Of Your Social Media Promotion. You know your food better than anyone else, so spend the time necessary to present it well on social media.

Loyalty Program 78

Loyalty Program Social Media Food Truck Coupons 78

Bingage

AUGUST 9, 2019

Here are some restaurant marketing ideas you need to focus on 2019. Birthday rewards and freebies are parts of a restaurant loyalty program , for loyal customers to keep maintaining a relationship with them. B) Customers are expecting special treatments, offer them birthday freebies gain customer loyalty.

Marketing 73

Marketing Social Media Loyalty Program Influencer 73

iTab POS

FEBRUARY 5, 2019

Loyalty Programs. Utilize a loyalty program to build a relationship with your customers and reward them for returning through exclusive discounts and deals by racking up loyalty points. Social Media. The post All You Need to Know About Restaurant Branding in 2019 appeared first on iTab POS.

2019 45

2019 Loyalty Program Social Media Merchandise 45

Bingage

OCTOBER 5, 2019

Use Social Media. This is the age of digital marketing, a business can be unimaginable without social media marketing for restaurant. Having a strong presence on social media platforms like Facebook, Instagram and Twitter provide consistent footfall. The customer loyalty program provides valued customers.

Loyalty Program 74

Loyalty Program Social Media Cash Management Seminar 74