Modern Restaurant Management

OCTOBER 4, 2021

The data also points to a broken customer arrival experience. Consumers ranked local chains as their second most desired type of apps and loyalty programs. The edition of MRM Research Roundup features what feeds us, drive-thru drama, a Tik Tok survey on restaurants and the best cities for beer. The State of What Feeds Us.

2021 171

2021 Fast Casual Mobile Ordering Social Media 171

Mad Mobile

FEBRUARY 22, 2024

Statistic Detail 46% 46% of adults think technology has a positive impact on their restaurant experience. 47% 47% of operators predict an increased reliance on technology and automation to address labor shortages in their type of restaurants by 2024, including 44% of full-service and 49% of quick-service. trillion in 2024.

2024 40

2024 Technology Customer Experience Dietary Restrictions 40

Modern Restaurant Management

JULY 20, 2021

Total restaurant visits were down -6 percent in May 2021 compared to May 2019 but were up +23 percent from a year ago, recovering from a -23 percent decline in May 2020. Snack were up this May +8 percent compared to May 2019 and up +3 percent compared to two years ago. Falling outlets, rising sales. " Remarkable Resiliency.

2021 190

2021 Guest Recovery Online Ordering Point of Sale 190

Modern Restaurant Management

DECEMBER 2, 2019

With data showing that 65 percent of gift card recipients spend approximately 38 percent more than the face value of their cards, restaurant brands should be taking action to optimize their gift card programs for the holiday season. This attitude has shifted, however, particularly with the advent of smartphone technology.

Point of Sale 177

Point of Sale Loyalty Program Email Marketing Mobile Ordering 177

Bingage

APRIL 14, 2021

Then being a restaurant owner, why wouldn’t you prefer the latest restaurant technology for the business’s smooth operation & long-term growth. We all are aware that, Restaurant business owners are now adopting effective solutions that can automate operational work, minimise physical burden and improve business sales.

POS 97

POS Loyalty Program Online Ordering Point of Sale 97

Lavu

DECEMBER 16, 2019

While it may seem like just another trend it’s really the next best thing for expanding your customer base and building customer loyalty. How to Build a Loyalty Program. If you don’t already have a loyalty program started, you’ll need to think about the following while considering an app: know your customer base.

Loyalty Program 78

Loyalty Program Customer Service Point of Sale Mobile Ordering 78

Modern Restaurant Management

DECEMBER 21, 2020

That’s why we decided to donate 10 percent of sales of our off-premise take-out and delivery platform to No Kid Hungry. That’s why we decided to donate 10 percent of sales of our off-premise take-out and delivery platform to No Kid Hungry. Here are their responses. Click here for part one. million meals in just six weeks.

2020 198

2020 Kitchen Safety Food Safety Loyalty Program 198

Modern Restaurant Management

JANUARY 13, 2020

Now that the new year is here, it’s the perfect time for restaurant operators to review their 2019 performance and identify areas that can be improved in 2020. Customer email capture via a digital loyalty or marketing program. Responding to online reviews. Automate, Automate, Automate. Reporting subscriptions.

2020 190

2020 Website Management Online Ordering Point of Sale 190

Modern Restaurant Management

APRIL 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the dismal March restaurant sales, security, loyalty, trends and teen consumer behaviors. March Sales Decline. Same-store sales for restaurants dropped by 28.3 Same-store sales for restaurants dropped by 28.3

2020 196

2020 Fast Casual Point of Sale Online Ordering 196

Modern Restaurant Management

JULY 30, 2021

This program, piloted last year, is designed to help KFC team members build short-term savings and create lasting savings behaviors. However, according to a 2019 report from the Federal Reserve Bank, 37 percent of all Americans could not cover an unexpected $400 expense without going into debt.

Franchise 204

Franchise Franchising Fast Casual Point of Sale 204

Squirrel Systems

FEBRUARY 24, 2021

For restaurants, staying resilient amid the challenges of doing business under pandemic restrictions meant quickly adapting to new customer dining preferences; making strategic changes to operations, and adding resources to expand service offerings that drove sales.

2021 52

2021 Operations Loyalty Program Mobile Ordering 52

Modern Restaurant Management

OCTOBER 22, 2020

“The concepts are designed with our consumer in mind and position our stores to grow sales within and outside the four walls, while reducing buildout costs for franchisees.” ” Many of the concepts are designed to grow off-premise sales, including ghost kitchen formats and smaller takeout footprints as low as 1,000 sq.

Franchise 154

Franchise Franchising Loyalty Program Kitchen Safety 154

Modern Restaurant Management

FEBRUARY 17, 2020

During the course of 2019, revenue increased 109 percent as tens of thousands of new restaurants joined the Toast community. This edition of MRM News Bites features Toast, Yelp, Aramark, Clover and Fiserv, OpenTable, Tripadvisor, Rich Products, Taffer’s Tavern, Dinova, DeliverThat, ParTech, SpotOn and TouchBistro.

Sports 153

Sports Point of Sale Entertainment Customer Experience 153

Modern Restaurant Management

JUNE 3, 2021

Brands that accelerated investments in technology and logistics to deliver faster and more frictionless service during the pandemic are beginning to level the playing field, but now there’s a race to roll out restaurants of the future. The State of What Feeds Us. ” Highlights from the report include: Fast Food. Drive-Thrus.

2021 190

2021 Fast Casual Mobile Ordering Guest Recovery 190

The Restaurant Times

JANUARY 30, 2022

Approximately 92 percent of respondents believe influencer marketing is an effective kind of marketing, according to the 2019 Influencer Marketing Benchmark Report. Businesses, especially restaurants, have been forced to adapt or adjust their operating models as a result of the ongoing global pandemic. Search Engine Optimization.

Innovation 52

Innovation Marketing Loyalty Program Social Media 52

Bingage

OCTOBER 5, 2019

Now restaurants are using technology for handling the operational task which brings flexibility in management. Provide a real-time report of sales, customers, expenditure and revenue. The customer loyalty program provides valued customers. Selecting a good location can’t alone give a guarantee of success.

Loyalty Program 74

Loyalty Program Social Media Cash Management Seminar 74

Modern Restaurant Management

DECEMBER 21, 2020

Marketers who already had a text messaging programs in place discovered that consumers actually opened their texts and messages got through (In fact, 97 percent of the time!). But most restaurants hadn’t invested in the technology or the processes needed to service the onslaught of digital engagement and transactions they experienced.

2020 180

2020 Online Ordering Fast Casual Point of Sale 180

Touch Bistro

MAY 26, 2021

In 2019, research by BRP Consulting found that 38% of dining experiences now involve smartphones or mobile devices. And this number only increased during the COVID-19 pandemic – especially for those restaurant brands with a mobile loyalty program. Of course, not all restaurant apps are created equal. Progressive Web Apps.

Loyalty Program 52

Loyalty Program Customer Experience Download Mobile Ordering 52

Restaurant365

DECEMBER 4, 2020

Other restaurants had to shift operations to a limited-capacity model, adjusting labor and food costs to match new sales levels. Your restaurant’s break-even point is the sales you need for a certain period of time to not lose money, or “break even.” Generating enough revenue to break even.

2021 78

2021 Operations Mobile Ordering Social Media 78

The Restaurant Times

JANUARY 14, 2022

billion in 2019 to $71.4 Onboard Latest Technology. Technology will play a crucial role while opening a touchless ghost kitchen in the UK. Find Your Unique Selling Point. Any business that wants to stand out in the crowd needs to find a unique selling point. billion by 2027. Select Your Team Or Staff. 5-7 dishes).

Email Marketing 52

Email Marketing Online Ordering Social Media 2030 52

Modern Restaurant Management

DECEMBER 20, 2023

Notably, not enough investment in technology and digital transformation. As with most other industries, the biggest talking point for restaurants in 2023 has been artificial intelligence. . Each year, Modern Restaurant Management (MRM) magazine asks experts for their views on the state of the industry. Here are some of their insights.

2023 197

2023 Loyalty Program Mobile Ordering Consumer Goods 197

Bingage

OCTOBER 5, 2019

Now restaurants are using technology for handling the operational task which brings flexibility in management. Provide a real-time report of sales, customers, expenditure and revenue. The customer loyalty program provides valued customers. Selecting a good location can’t alone give a guarantee of success.

Loyalty Program 40

Loyalty Program Social Media Cash Management Seminar 40

Bingage

NOVEMBER 5, 2019

We don’t believe in spending money on expensive technology. So the question here…is your restaurant remains in the market without using CRM or any other technology in 2k19…so your answer is…YES. Similarly, Restaurant CRM Market Growing Massively by 2019-2026. Welcome readers. Then he ended the call.

Sustainability 74

Sustainability Loyalty Program Email Marketing 2025 74

ChefMod

OCTOBER 6, 2021

Additionally, the restaurant industry lost $240 billion in sales compared to the Association’s pre-pandemic forecast of the year 2020. In a bid to counteract these negative effects in the restaurant industry, the government established various regulations to ensure the safe operation of the restaurant industry.

2021 52

2021 Email Marketing Front of House Cash Management 52

Bingage

NOVEMBER 5, 2019

So the question here…is your restaurant remains in the market without using CRM or any other technology in 2k19…so your answer is…YES. So the question here…is your restaurant remains in the market without using CRM or any other technology in 2k19…so your answer is…YES. Welcome readers.

Loyalty Program 40

Loyalty Program Email Marketing 2025 2008 40

Modern Restaurant Management

AUGUST 16, 2021

Consumer spending at restaurants was up +32 percent in the April-May-June 2021 quarter compared to the same quarter last year, and for a pre-pandemic view, flat compared to the same quarter in 2019. Despite the gains, FSR dine-in visits are down -37 percent from the second quarter of 2019. The State of the Restaurant Industry.

2021 180

2021 Guest Recovery 2019 Loyalty Program 180

The Food Corridor

MARCH 27, 2023

But moving to a delivery- only model has been made possible recently by advances in technology and changes in consumer habits. This article is a good starting point to learn the cloud kitchen basics. Food delivery is nothing new, of course. Ghost kitchen business models What are the benefits of cloud kitchens? billion by 2027.

Kitchen Safety 59

Kitchen Safety Delivery Online Ordering Food Order 59

Bingage

NOVEMBER 5, 2019

We don’t believe in spending money on expensive technology. So the question here…is your restaurant remains in the market without using CRM or any other technology in 2k19…so your answer is…YES. Similarly, Restaurant CRM Market Growing Massively by 2019-2026. Welcome readers. Then he ended the call.

Sustainability 40

Sustainability Loyalty Program Email Marketing 2025 40

Bingage

NOVEMBER 5, 2019

We don’t believe in spending money on expensive technology. So the question here…is your restaurant remains in the market without using CRM or any other technology in 2k19…so your answer is…YES. Similarly, Restaurant CRM Market Growing Massively by 2019-2026. Welcome readers. Then he ended the call.

Sustainability 40

Sustainability Loyalty Program Email Marketing 2025 40

Modern Restaurant Management

DECEMBER 4, 2020

The index details the average household expenditure for food away from home in 2019 compared for the early part of the pandemic for every county in the U.S. This edition of MRM Research Roundup features the Restaurant Resilience Index, the impact of reviews, shifitng consumer preferences and the importance of rewards. percent demand decline.

Loyalty Program 146

Loyalty Program Fast Casual Online Ordering Consumer Goods 146

Modern Restaurant Management

AUGUST 5, 2020

TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. TouchBistro Acquires TableUp.

Food Safety 211

Food Safety Mobile Ordering Online Ordering Kitchen Safety 211

Modern Restaurant Management

NOVEMBER 20, 2019

The second opened in September 2019 in Broken Arrow, Okla. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. CPK Brings on Franchise Veteran. California Pizza Kitchen (CPK) today announced the appointment of Giorgio Minardi as Executive Vice President of Global Development & Franchise Operations.

Franchise 105

Franchise Franchising Customer Experience Seasonal Menu 105

Apicbase

FEBRUARY 29, 2024

Restaurant sales in the US grew from $842.3 54% of restaurants plan to spend more on technology in 2024. 85% of operators use POS data to engage with customers via text or email, while 60% use it for their loyalty programs. 54% of restaurants plan to spend more on technology in 2024. Let’s dig in. billion by 2030.

2024 52

2024 Operations 2023 Loyalty Program 52

Modern Restaurant Management

MARCH 1, 2022

To accurately assess the underlying trends of restaurant performance, RMS compared 2021 sales and traffic to pre-pandemic 2019 data. On average, sales were up 8.1 percent over 2019, and average check increased by a remarkable 22.9 percent compared to 2019. QSR 2021 Performance. ” QSR App Adoption.

Loyalty Program 184

Loyalty Program Mobile Ordering Download Food Order 184

Modern Restaurant Management

FEBRUARY 18, 2020

Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food. Restaurants can prepare for this disruption by investing in agile technology platforms that connect every restaurant touchpoint to work seamlessly.

Mobile Ordering 216

Mobile Ordering Front of House Fast Casual Customer Service 216

Modern Restaurant Management

MARCH 11, 2020

Smart Foodservice had 2019 revenues of approximately $1.1 US Foods to Acquire Smart Foodservice. US Foods Holding Corp.entered into a definitive agreement to acquire Smart Foodservice Warehouse Stores from funds managed by affiliates of Apollo Global Management, Inc. NYSE: APO) (the “Apollo Funds”) for $970 million in cash.

Bar 155

Bar Cash Management Loyalty Program Point of Sale 155

Modern Restaurant Management

AUGUST 25, 2021

Additionally, its significant drive-thru business, which represents 65% of systemwide sales, has helped insulate the brand from recent market shifts. Taco John’s International Inc. inked its biggest area development agreement to date with the largest Wendy’s franchisee, Meritage Hospitality Group, Inc.

Franchise 167

Franchise Franchising Customer Experience Point of Sale 167