Future Food

JULY 16, 2019

The Delivery Dilemma - Food Delivery in 2019. Plenty of commentary has been written about food delivery, but now that we are over the honeymoon period, there are a couple of themes that have started to emerge: ? per cent, which the company said was driven by its digital and delivery offering. No surprises there!

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Delivery 2019 Food 2030 79

Modern Restaurant Management

SEPTEMBER 16, 2020

Delivery, takeout and drive-thru. 5-11 with 800 US respondents, one in three (36 percent) consumers reported using delivery, takeout and drive-thru “more or much more” vs. pre-pandemic. Those using delivery “much more” jumped from 19 percent in April to 37 percent in August. Chief among those habits?

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Delivery Loyalty Program Online Ordering Dine-in 203

Modern Restaurant Management

FEBRUARY 12, 2020

Meanwhile, Uber Eats expected to deliver $10 billion worth of food in 36 countries in 2019. DoorDash, Grubhub and Uber Eats are among the most popular third-party ordering (“TPO”) platform services on the market, which tout online ordering and delivery solutions to restaurant owners across the country.

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Ordering Online Ordering Customer Service Customer Experience 181

Cheetah

MAY 31, 2021

With third party delivery apps growing their user base by the millions each year – even before the pandemic – we would not hesitate to say that delivery is the future of dining. With a widespread delivery infrastructure already in place they are obviously benefitting from the recent boom in food delivery.

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Delivery Mobile Ordering Website Management Online Ordering 148

Xtra Chef

JANUARY 6, 2021

One of these innovative restaurant technology categories is delivery management and optimization software. Read on to learn about delivery management and optimization, and how platforms like Otter can help your restaurant succeed in delivery. Enter the food delivery landscape. 2020 was the year of food delivery.

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Delivery 2021 Management Management 146

Modern Restaurant Management

MAY 5, 2020

While takeout and delivery revenue has more than tripled since 2014, reaching over $300B+ in 2019, demand for delivery services has skyrocketed as businesses shift to takeout and delivery-only models in response to COVID-19. “When this crisis happened, we felt two steps ahead.”

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Delivery Management Management Customer Service 163

Cheetah

APRIL 26, 2021

In 2019, we published The Beginner’s Guide to Opening a Food Truck Business , where we covered the basics of buying a food truck, choosing the right location, working with suppliers, and more. The Rise of Food Truck Delivery and Order Ahead. 2020 saw the home food delivery market reach a staggering $45 billion.

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Food Truck Delivery 2021 Mobile Ordering 148

EATER

JANUARY 21, 2021

It’s probably not Uber Eats, Postmates, or Grubhub 2020 was an undeniably big year for food delivery. Not only was it convenient, it was also an ethical imperative: If you wanted to see your favorite restaurant survive, you needed to order out. When did delivery apps get so powerful? Delivery apps hurt restaurants.

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Delivery Customer Service Food Order Online Ordering 126

Rocket Fuel

JANUARY 26, 2024

We’ll just come out and say it: Restaurant operators are losing money to third-party delivery service providers. And with delivery channel growth up 1,343% since 2019, delivery doesn’t seem to be going anywhere. Delivery loss 101 What is delivery loss? There are two common forms of delivery loss: 01.

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Delivery Back of House Customer Service Technology 52

Cheetah

APRIL 12, 2021

In this article, we dive into the food delivery boom and how it could change how the industry does business for years to come. To say that ghost kitchens and third-party delivery services are experiencing a boom would be a gross understatement. Increased Demand for Food Delivery. Reading Time: 4 minutes.

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Delivery Food Online Ordering 2030 148

The Restaurant Group

JUNE 9, 2020

Third Party Food Delivery Strategies. How long has your restaurant considered building a third-party food delivery strategy? The trends toward convenience over visiting a restaurant have only grown stronger, and due to the current COVID-19 pandemic restaurateurs are looking to leverage third-party delivery services.

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Delivery Food Customer Service Food Order 99

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. While restaurant sales were lower for November of 2018, November of 2019 did not include the same holiday headwinds.

2019 128

2019 Compost Mobile Ordering Point of Sale 128

Modern Restaurant Management

JANUARY 16, 2020

From infamous chicken sandwich wars to on-trend plant-based burgers and acai bowls, it’s safe to say that 2019 was a trademark year for restaurants. With all of 2019’s success, restaurant operators are also facing challenges that can be addressed with the help of technology in the New Year. The Delivery Dilemma.

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2019 2020 Employee Relations 2030 185

Restaurant Clicks

DECEMBER 17, 2021

In 1902, George Wood opened up a milk processing plant in Wawa, Pennsylvania, but in the 1960s, when milk delivery decreased in popularity, the company opened storefronts, and the rest is history! Learning these creative ordering tricks will result in some of the best secret menu items available to customers. Wawa Secret Menu Items.

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Menu Ordering Seasonal Menu Social Media 119

Restaurant365

DECEMBER 12, 2019

From changing the way restaurants order inventory all the way to determining how customers first place their order, technology in restaurants is continuously evolving. Restaurant owners are keeping their eyes on key trends from 2019 while preparing for emerging technology in 2020. How was technology used in 2019?

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2019 Technology Front of House Mobile Ordering 88

7 Shifts

MARCH 25, 2022

There's an estimated half a million fewer roles than in 2019. With the growth of digital ordering and delivery, there is less reliance on more front of house roles, with the brunt of the work being shifted to the kitchen. The most significant being Delivery , down 42% percent, and Driver , down 21% percent.

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Fast Casual Casual Front of House Point of Sale 370

The Restaurant Times

FEBRUARY 1, 2021

Renewed confidence and receding restrictions have brought customers back to restaurants, even as online delivery still remains the preferred option for a large number of people. Delivery penetration was already gaining momentum before the pandemic. The majority i.e., 57 percent of orders still come from food aggregator platforms.

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Online Ordering Food Order Delivery Ordering 52

The Restaurant Times

FEBRUARY 1, 2021

Renewed confidence and receding restrictions have brought customers back to restaurants, even as online delivery still remains the preferred option for a large number of people. Delivery penetration was already gaining momentum before the pandemic. The majority i.e., 57 percent of orders still come from food aggregator platforms.

Online Ordering 52

Online Ordering Food Order Delivery Ordering 52

Restaurant Clicks

MARCH 4, 2020

Ordering food in is more popular than ever, and with food delivery apps , it’s easier than ever. The market is saturated with food delivery services that offer online ordering platforms and delivery right to your door, with abundant restaurants available online. Best Food Delivery Apps for Restaurants .

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Delivery 2020 Food Online Ordering 98

Deliverect

NOVEMBER 28, 2019

With 2019 coming to an end, a few of the restaurant and food industry’s figureheads are already looking ahead to next year’s upcoming trends and fads. Topics that surged in interest in 2019 were sustainability , local sourcing and natural ingredients, as well as plant-based everything. But what will 2020 bring? The era of locavores.

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2020 Delivery Food Food Order 103

7 Shifts

MAY 1, 2020

However, pivoting your business model to takeout and delivery is not always the best—or only—option your restaurant has to boost sales during this time. The meal kit industry, which has been around since 2007, hit $5 billion in annual revenue in 2019—but growth in the industry was slow pre-COVID-19. Alcohol delivery ??

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FOH Online Ordering Delivery Food Supply 364

BNG Point of Sale

NOVEMBER 20, 2020

The answer lies in restaurant ordering systems. This easy add-on feature gives you the power to stay efficient while managing food orders, all the while providing a wealth of backend information to help you manage your restaurant teams for improved performance. What is a restaurant ordering system? Multiple methods for ordering.

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POS Ordering Mobile Ordering Online Ordering 98

Modern Restaurant Management

JANUARY 31, 2022

In December 2021, average check was up 22 percent compared to the same period in 2019 and sales were up eight percent, according to Revenue Management Solutions, which released sales, traffic and average check trends for QSR restaurants in December 2021. Another factor likely contributing to the continued average check growth: inflation.

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2021 2019 Customer Service Pricing 189

Modern Restaurant Management

OCTOBER 27, 2022

Once updated, the app automatically communicates the information to Dunkin’s customer-facing mobile app, delivery partners, and online platforms, minimizing the likelihood that guests will be caught off guard by a closed store or unavailable item. Enabling Flexible Ordering. Reimagining the Drive-Thru Experience.

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Mobile Ordering Online Ordering Front of House Fine Dining 197

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off.

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2022 Mobile Ordering Guest Recovery Point of Sale 215

Hot Schedules

NOVEMBER 20, 2019

Spark 2019: Re-Imagining Hospitality for the Restaurant Industry. The 2019 Spark conference, presented by HotSchedules and Fourth, brought restaurant industry leaders together to address challenges facing operators today. The continued rise of third-party delivery has played a big role in these new consumer demands.

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2019 Hospitality Employee Relations Allergens 103

Lavu

MAY 27, 2020

In November 2019, Saleem S. Khatri, CEO of Lavu and MenuDrive, wrote that the National Restaurant Association 2019 State of the Industry report indicated that nearly half of adults were more likely to order food delivery online than just two years prior. Fast forward to May 2020 and it could not be more true.

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Online Ordering Ordering Loyalty Program Mobile Ordering 78

Modern Restaurant Management

JULY 20, 2021

This edition of MRM Research Roundup features the latest news on restaurant recovery, delivery trends, top ice cream toppings and the ideal "delivery doughnut." Snack were up this May +8 percent compared to May 2019 and up +3 percent compared to two years ago. " Remarkable Resiliency. Visits at P.M. Check values up.

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2021 Guest Recovery Online Ordering Point of Sale 189

EATER

JUNE 28, 2021

San Francisco’s forever-ceiling on what delivery apps charge restaurants is the first in the country. Last week, San Francisco’s Board of Supervisors voted unanimously to approve a permanent cap on the delivery fees third-party apps like DoorDash and Grubhub are allowed to charge restaurants for each order.

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Delivery Restaurant Law Email Marketing Customer Service 91

Touch Bistro

AUGUST 20, 2021

In the past few years, the demand for third-party food delivery services has been on a steady rise. But during COVID-19 pandemic, the top four food delivery apps (DoorDash, Uber Eats, Grubhub, and Postmates) more than doubled their business to bring in a combined revenue of roughly $5.5 What Is a Third-Party Delivery Service?

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Delivery Loyalty Program Online Ordering Food 52

Deliverect

NOVEMBER 15, 2019

The food delivery industry is continuing to grow at a rapid-fire pace, and it doesn’t look like it’s going to slow down any time soon. Digital restaurant orders grew 23% annually since 2013 and are expected to triple in volume by 2020, according to The NPD Group. Restaurants aren’t the only ones tapping into the potential of delivery.

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Delivery 2020 Retail Transportation 70

Deliverect

DECEMBER 30, 2019

The online delivery market continues to grow at a breakneck pace, with over 16 million USD in European revenue in 2019. The under 35s are the biggest food delivery adopters. #2 As a reminder, McKinsey’s stats show that delivery speed is the biggest variable in customer satisfaction. We’ll break it down for you. #1

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Delivery Marketing Online Ordering Customer Experience 78

Modern Restaurant Management

JULY 26, 2021

According to NPD Group data, takeout and delivery orders have increased dramatically, with takeout jumping from 18 percent to 60 percent within the FSR segment from 2019 to 2020. the pandemic only accelerated the growing trend toward takeout and delivery. In the U.S.,

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Guest Recovery Mobile Ordering Kitchen Safety Consumer Goods 203

EATER

SEPTEMBER 29, 2021

Free grocery delivery has served to cloak the human cost of labor, leading consumers to expect a free service that was never really free If going to the grocery store and having groceries delivered costs pretty much the same amount of money, why would anyone go to the grocery store ever again? Marekuliasz/Shutterstock.

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Delivery Email Marketing Food Food Supply 98

Modern Restaurant Management

SEPTEMBER 15, 2021

78 percent of Canadians have ordered delivery within six months prior to the survey. 78 percent of Canadians have ordered delivery within six months prior to the survey. Quebec ordered delivery the most, with 84 percent saying they had ordered within the last six months. ” Supporting Local.

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2021 Loyalty Program Retail Online Ordering 178

The Restaurant Times

NOVEMBER 17, 2021

Restaurants are now adjusting to the new normal and online ordering is paving the path to success for many restaurants. Dine-in income has dropped by over half and as a result, numerous eateries have closed or are considering transitioning to online ordering. Online restaurant ordering systems aren’t only a product of COVID-19.

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Online Ordering Ordering Front of House Food Order 52

Modern Restaurant Management

DECEMBER 20, 2021

With customers opting for alternatives to dine-in, restaurants adapted to build solutions to offer takeout, delivery and curbside pickup options. Creating a contactless ordering experience for guests at your restaurant is important in order for your business to stay competitive and profitable. in the online food delivery sector.

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Mobile Ordering Online Ordering Consumer Goods Customer Experience 227