Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” In addition to improving the guest experience, technology also makes it easier for restaurants to manage their operations.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

SEPTEMBER 15, 2021

Based on findings from a survey hosted on the Angus Reid Forum on behalf of Restaurants Canada, the report shares that on the positive side, Canadians are looking forward to returning to restaurants, so long as safety measures are in place. It is performing strongly vs both 2020 (+31 percent) and 2019 (+35 percent). California.

2021 447

2021 Retail Online Ordering Loyalty Program 447

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? Jockey Hollow Bar + Kitchen's Chris Cannon. Efficiency, accuracy and safety are ideals that restaurants must be able to provide.

2020 450

2020 Online Ordering Customer Experience Point of Sale 450

Modern Restaurant Management

MARCH 16, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features some surveys surrounding Coronavirus and the restaurant industry, the best locations for chefs, online payment fraud and top trends for QSRs. analyzed daily traffic from February 26 through March 7 and compared it to the equivalent period in 2019.

Mobile Ordering 305

Mobile Ordering Online Ordering Point of Sale POS 305

Modern Restaurant Management

SEPTEMBER 15, 2020

SALIDO leverages design, data, and workflow management to optimize both front- and back-end operations. SALIDO’s Restaurant OS has been adopted by top US-based and international hospitality operators, such as Eataly, Restoration Hardware, Eleven Madison Park, Laconda Verde, and Jean-George’s ABC Kitchen.

Fast Casual 405

Fast Casual Casual Menu Mobile Ordering 405

EATER

NOVEMBER 1, 2022

As startups have “disrupted” the restaurant industry, they’ve replaced menus and hand-written orders with kitchen display systems (KDS), ordering tablets, and QR codes. My coworkers tell horror stories about tip theft by owners who take as much as 20 percent for themselves, or tip-out structures where chefs or managers take significant cuts.

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Mobile Ordering Customer Service Food Order Online Ordering 331

Modern Restaurant Management

MARCH 24, 2020

While it is not the outcome we wanted, amid all the uncertainty around the COVID-19 pandemic and the immense strain it has put our industry, the safety of our attendees, exhibitors, sponsors, vendor partners and our own staff is paramount. This is our community and we all must be kept safe.

Food Supply 253

Food Supply Kitchen Safety Food Safety Cash Management 253

EATER

MAY 16, 2024

“We would see employees on the right track, getting experience, starting to get to the next level, meaning a management promotion, and then child care would fall through,” says Marcus. Which, as an employee is one thing, but once you get into management, the stakes get higher. As of 2019, the province spends $2.7

Employee Relations 319

Employee Relations Government Hospitality Take-out 319

Modern Restaurant Management

JANUARY 9, 2020

parent company of fast-casual restaurant chain The Habit Burger Grill, for approximately $375 million in a cash transaction. and will continue to be managed by Russell Bendel, president and c.e.o., ” Grimstad is currently the chief manager of C. Brands, Inc. has agreed to acquire The Habit Restaurants, Inc.,

Fast Casual 282

Fast Casual Customer Service Online Ordering Employee Relations 282

Deliverect

DECEMBER 7, 2020

Some full-service restaurants managed to pivot and find a way to offer their multi-course meals for delivery. Digital solutions that helped restaurants alleviate customer safety fears and adapt to restrictions boomed and tech providers scrambled to offer new products to get restaurants on board. Ghost kitchens.

Online Ordering 148

Online Ordering 2021 Delivery Ordering 148

Deliverect

DECEMBER 7, 2020

Some full-service restaurants managed to pivot and find a way to offer their multi-course meals for delivery. Digital solutions that helped restaurants alleviate customer safety fears and adapt to restrictions boomed and tech providers scrambled to offer new products to get restaurants on board. Ghost kitchens.

Online Ordering 146

Online Ordering 2021 Delivery Ordering 146

The Restaurant Times

JUNE 25, 2021

From a single restaurant in April 2019, it grew to 4 outlets across top locations in Delhi-NCR in just one year and is growing further. The biggest challenge the industry is facing today is poor cash flow. However, when the cash flows dry up and sales drop, restaurants end up with limited working capital.

Customer Experience 72

Customer Experience Dine-in Kitchen Safety Food Safety 72

The Restaurant Times

OCTOBER 28, 2021

In the restaurant industry, effective capacity management is critical to success which depends largely on how well you can control the traffic. As a restaurant owner, you cannot let your customers wait in line for hours and hours or pressure staff to somehow manage customer expectations. Kitchen Display System .

Technology 52

Technology Operations Point of Sale Mobile Ordering 52

The Restaurant Times

OCTOBER 24, 2021

Thus, COVID-19 has accelerated the adoption of cloud kitchens in the food and beverage (F&B) industry. . Cloud kitchen, which was dubbed a new trend a few years ago, is now a reality. Commercial kitchens designed solely for delivery are known as ghost kitchens, dark kitchens, or cloud kitchens.

Kitchen Safety 52

Kitchen Safety Online Ordering Mobile Ordering Food Order 52

Black Box Intelligence

MARCH 10, 2020

Restaurant companies held on to most of their managers. Of those employed back in January, on average 75% of restaurant managers remain actively employed today. Companies are focusing on ways to guarantee the safety of their employees and guests. Key Insights – May 6, 2020. . Source: Black Box Intelligence.

Point of Sale 124

Point of Sale Guest Recovery Fine Dining Fast Casual 124

Single Platform

AUGUST 3, 2018

Cashless restaurants do not accept cash payments and instead require customers to use credit cards, debit cards, cash cards, or contactless payment systems. So, should your restaurant go cash-free? There are some clear reasons that more and more restaurants have been ditching cash. Tender Green on a busy day via Inc.

Cash Management 36

Cash Management 2017 Restaurant Law Customer Service 36

Single Platform

AUGUST 3, 2018

Cashless restaurants do not accept cash payments and instead require customers to use credit cards, debit cards, cash cards, or contactless payment systems. So, should your restaurant go cash-free? There are some clear reasons that more and more restaurants have been ditching cash. Tender Green on a busy day via Inc.

Cash Management 28

Cash Management 2017 Restaurant Law Customer Service 28

Modern Restaurant Management

OCTOBER 31, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features interesting and insightful trends from Upserve, order for pickup guest experience study results, the Fraud Aftershock Index and the importance of foot traffic. The company conducted over 750 trips between July and August of 2019. Uberall, Inc.

2019 345

2019 Mobile Ordering Online Ordering Customer Experience 345

Modern Restaurant Management

DECEMBER 14, 2020

The updated data and recommendations were developed for US Foods by The Acheson Group (TAG), a global food safety consulting group that helps companies throughout the food supply chain more effectively mitigate risks, improve operational efficiencies and ensure regulatory and standards compliance. " Lightspeed Acquires Upserve.

Webinar 474

Webinar Customer Experience Mobile Ordering Customer Service 474

Modern Restaurant Management

JULY 27, 2020

In this edition of MRM News Bites, we feature sobering statistics from Yelp, a ghost kitchen franchise model, franchise explosions expected and falling for for an improved PSL. Ghost Kitchen Franchise Model. Yelp Sees COVID Effect. See all of our Yelp Economic Average reports and other resources at yelpeconomicaverage.com.

Franchise 443

Franchise Franchising Mobile Ordering Kitchen Safety 443

Modern Restaurant Management

JULY 20, 2021

Total restaurant visits were down -6 percent in May 2021 compared to May 2019 but were up +23 percent from a year ago, recovering from a -23 percent decline in May 2020. Snack were up this May +8 percent compared to May 2019 and up +3 percent compared to two years ago. Each daypart — morning meal, lunch, dinner, and P.M.

2021 474

2021 Guest Recovery Online Ordering Point of Sale 474

Modern Restaurant Management

AUGUST 28, 2020

. “Over the last century, women, despite their incredible contributions, have struggled to make it in professional kitchens — held back by inequalities unfairly put upon them,” said Rob Sundy, Head of Brand Marketing & Creative Studios at Whirlpool Corporation, the parent company of the KitchenAid brand.

Allergens 364

Allergens Kitchen Safety Guest Recovery Customer Service 364

Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. As restaurants begin to gather more data, we will see the rise of Artificial Intelligence (AI) implementation to drive safety and growth. Jockey Hollow Bar + Kitchen's Chris Cannon.

2021 497

2021 Kitchen Safety Food Safety Mobile Ordering 497

Modern Restaurant Management

AUGUST 3, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the state of flavor, COVID-19 restaurant operations, public acceptance of delivery charges, the best of the best and the most allergy-friendly restaurant chains. percent of Americans excited to order this 2019 staple. DoorDash Deep Dish.

2020 487

2020 Franchise Franchising Food Order 487

Modern Restaurant Management

DECEMBER 31, 2019

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders and experts for their insights on what will impact restaurants in 2020 and the response was overwhelming. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education. Ghost Kitchens. Chick-fil-A.

2020 345

2020 Kitchen Safety Consumer Goods Food Safety 345

Modern Restaurant Management

JUNE 18, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features recovery data, POS performance and shifting habits of diners. Diners’ main concerns about visiting restaurants again include cleanliness and safety. Health and safety when dining out – What matters most? POS Performance Data.

2020 461

2020 Guest Recovery Kitchen Safety Online Ordering 461

Black Box Intelligence

NOVEMBER 1, 2021

By August 2021, the rolling 12-month hourly turnover rate was an alarming 19 percentage points higher than it was in 2019. . Span of Control for Multi-Unit Managers Increased in Full-Service Restaurants . For full-service restaurants, the span of control for multi-unit managers increased. restaurants. restaurants.

Fast Casual 98

Fast Casual Guest Recovery Fine Dining Point of Sale 98

ChefMod

OCTOBER 6, 2021

But, how have they managed to stay up and running so far? Additionally, the extra cash flow can make a difference in the running and management of your business. Furthermore, it is crucial to train your team on the most current rules and regulations for Covid-19 as required for kitchen and restaurant premises.

2021 52

2021 Email Marketing Online Ordering Front of House 52

Modern Restaurant Management

NOVEMBER 2, 2020

According to Deloitte’s new report, “ The Restaurant of the Future Arrives Ahead of Schedule – Time to Get on Board ,” as consumers place a premium on convenience and favor digital connections, a new focus on safety has amplified those demands and accelerated restaurant roadmaps for innovation. Restaurant Satisfaction.

2020 553

2020 Mobile Ordering Hotels Food Safety 553

Modern Restaurant Management

MAY 5, 2020

. “This pandemic has shed light on how technology can be used to quickly adapt core services within the food industry like delivery, fulfillment, and supply chains," said Lior Susan, Founder and Managing Partner at Eclipse. Also investing is Tim Ridgley, founder of Open Dining, which was acquired by Paytronix in August 2019.

Guest Recovery 305

Guest Recovery Food Safety Loyalty Program Point of Sale 305

Modern Restaurant Management

JUNE 14, 2020

For the 2019 financial year, Grubhub had 23 million active customers, recorded 180 million orders, GMV of $5.9 WorkMerk partnered with Robert Irvine to launch VirusSAFE Pro, a mobile health and safety checklist and verification software solution that will help businesses reopen around the country. We could not be more excited.”

Food Safety 423

Food Safety Kitchen Safety Online Ordering Loyalty Program 423

EATER

FEBRUARY 13, 2024

Some, like Ratatouille and Chef , are obvious picks — they are largely set in restaurants or kitchens, there are chefs involved, etc. But what exactly constitutes a great food movie? Well, that really depends. Other films employ food in more subtle ways, to further the narrative or help us connect with a character.

Food 358

Food Food Truck Consumer Goods Food Order 358

EATER

OCTOBER 1, 2024

An employee stands sentinel at the cash register, rapidly scribbling orders on a seemingly endless supply of notepads while screaming into the open kitchen. Tyson has also come under scrutiny for workplace safety. It was later revealed that a group of managers had taken bets on how many workers would become infected.

Food Truck 358

Food Truck Food Safety Kitchen Safety Front of House 358