7 Shifts

JANUARY 10, 2024

Located in a market with a focus on Latin American businesses, what sets Destino apart (aside from inventive cocktails) is the note under the dessert menu: “In lieu of tipping, we add a 20% service charge to each order to support a professional wage for our entire team. Twenty minutes east of the White House, in D.C.’s

FOH 195

FOH Front of House Customer Service Back of House 195

Modern Restaurant Management

SEPTEMBER 27, 2023

Guests are dining out more often than last year and and rewarding great service, with the highest tips at bars and fine dining restaurants, according to hospitality industry data from Lightspeed Commerce Inc. The data suggests guests are willing to tip more for great service when digital tools are available to ease the payment process.

Fast Casual 197

Fast Casual Fine Dining Employee Relations Customer Service 197

7 Shifts

JANUARY 9, 2024

New Jersey generally follows federal tip law standards, but the state does forge its own path in some key areas. But staying compliant starts with an understanding of New Jersey tip laws and what they mean for your restaurant. Table of Contents What is a “tip” in New Jersey? Tips are voluntary, while service charges aren’t.

Restaurant Law 195

Restaurant Law Cash Management Tip Distribution 2024 195

7 Shifts

DECEMBER 12, 2023

Between their relatively high minimum wage and tip credit, wide-ranging state law on tips, and detailed guidelines on employing minors, it can be hard for restaurants to navigate. With costs this steep for violations, it pays for Massachusetts restaurant owners to understand and stay compliant with the state’s labor laws.

Restaurant Law 221

Restaurant Law Tip Distribution Employee Relations Customer Service 221

7 Shifts

OCTOBER 14, 2022

And, like clockwork, the tablet screen swings around, and that all-too-familiar screen rears its head : The checkout tip screen on Clover POS. And it's feeling like we're asked to tip more—and for more things than ever. Paying more via card and digital wallets means we're confronted with the tip screen more often than ever before.

Social Media 359

Social Media Fine Dining 2022 2015 359

7 Shifts

MAY 1, 2024

Bookkeeping is one of the most essential aspects of any restaurant business. Here is an in-depth restaurant bookkeeping guide to help you navigate this essential business process. Regardless of how complex bookkeeping can look like in the beginning, understanding the basics is not an impossible task.

Cash Management 195

Cash Management Inventory Employee Relations Beverage 195

7 Shifts

JULY 13, 2023

Restaurant transactions have been moving away from cash and towards electronic forms of payment for years—and that's extending to tips now too. Americans who leave their tips digitally tip nearly 15% more than when they tip with cash. Restaurants turned to tech for a solution, and tip payment software was born.

Cash Management 195

Cash Management Back of House Training Insurance 195

7 Shifts

DECEMBER 12, 2023

Between their relatively high minimum wage and tip credit, wide-ranging state law on tips, and detailed guidelines on employing minors, it can be hard for restaurants to navigate. With costs this steep for violations, it pays for Massachusetts restaurant owners to understand and stay compliant with the state’s labor laws.

Restaurant Law 195

Restaurant Law Tip Distribution Employee Relations Customer Service 195

7 Shifts

DECEMBER 12, 2023

Between their relatively high minimum wage and tip credit, wide-ranging state law on tips, and detailed guidelines on employing minors, it can be hard for restaurants to navigate. With costs this steep for violations, it pays for Massachusetts restaurant owners to understand and stay compliant with the state’s labor laws.

Restaurant Law 195

Restaurant Law Tip Distribution Employee Relations Customer Service 195

7 Shifts

DECEMBER 13, 2023

California has some of the strongest, most employee-friendly tip laws in the country. Section 351 gives the most information on gratuities or tips, stating that tips belong to employees, not employers (“declared to be the sole property of the employee or employees to whom it was paid, given, or left for”). Lisa Guerin, J.D.

Restaurant Law 221

Restaurant Law Tip Distribution Employee Relations Customer Service 221

7 Shifts

NOVEMBER 29, 2022

If you walked down Valencia Street in San Francisco and polled ten restaurants on how they managed tips , there's a good chance they would each say something different. There are 101 ways to dole out restaurant tips - from percentages to points to whether kitchen staff gets a share. Ji Hye Kim - Chef/Owner @ Miss Kim in Ann Arbor, MI.

BOH 195

BOH Restaurant Law Back of House Front of House 195

7 Shifts

DECEMBER 13, 2023

California has some of the strongest, most employee-friendly tip laws in the country. Section 351 gives the most information on gratuities or tips, stating that tips belong to employees, not employers (“declared to be the sole property of the employee or employees to whom it was paid, given, or left for”). Lisa Guerin, J.D.

Restaurant Law 195

Restaurant Law Tip Distribution Employee Relations Customer Service 195

7 Shifts

OCTOBER 20, 2022

But one can't deny that tips make up a majority of restaurant workers' take-home pay. There have been several ways in which restaurant owners have tried to create a more equitable system for employees to earn consistent, fair wages and improve retention. Tip Pooling Laws. Federal Tip Pooling Laws. Tip Pooling Laws.

Tip Distribution 195

Tip Distribution Restaurant Law 2023 Cash Management 195

7 Shifts

MARCH 31, 2023

How can you encourage them to care about the business and invest time and energy into their role? That includes ensuring they align with your business’s values. “I Kwini Reed, Co-owner of Poppy & Seed LLC, made sure candidates understood their brand when they were rehiring for GMs: “Do you have a giving spirit?

Hiring 195

Hiring Front of House Back of House Document 195

Modern Restaurant Management

DECEMBER 5, 2022

Contactless solutions have become a tool to ensure the survival of many businesses over the past three years. Restaurant owners and industry leaders must ask themselves, what’s next for this technology, and how can it help grow the business? restaurant sales are expected to reach 898 billion dollars by the end of 2022.

Loyalty Program 225

Loyalty Program Mobile Ordering Employee Relations Customer Experience 225

Modern Restaurant Management

JANUARY 25, 2023

At my restaurant development and investment firm Full Course, we work with emerging brands to develop leadership, optimize business practices and ultimately provide financial investment for expansion. The following top 10 tips are just some of the ways we help restaurateurs start their fundraising journey.

Point of Sale 207

Point of Sale Coaching Social Media Leadership 207

Modern Restaurant Management

JUNE 28, 2023

Half of customers felt manipulated or tricked into leaving a tip at checkout, according to Capterra ’s June 2023 survey, which was conducted to learn more about how the overuse of tablet tip screens is changing the way consumers approach tipping culture. When did tech tipping “tip the scales” into aggravating customers?

Customer Service 180

Customer Service Mobile Ordering 2023 Customer Experience 180

7 Shifts

OCTOBER 16, 2023

Why acing the employee lifecycle matters The employee lifecycle holds one of the keys to restaurant success for owners and operators. Pay Historically, paying tips and running payroll has been a manual process that frankly, takes forever to complete (we’ve found time savings of up to 34 hours per month with just Tip Pooling alone).

Tip Distribution 221

Tip Distribution Document Hiring Training 221

7 Shifts

NOVEMBER 18, 2022

Tip credits are just another part of tipping that make restaurant employee compensation complex. They are a way for tipped employees to receive at least the minimum wage they are guaranteed with acknowledgment of gratuities' role in an employee's earnings. For owners, it'll ensure that you are more than prepared come tax season.

Cash Management 195

Cash Management Restaurant Law Back of House Customer Service 195

Modern Restaurant Management

JANUARY 9, 2024

Restaurant owners should work to forecast their busy and slow seasons and use these projections to determine whether they are likely to need capital as they transition into their busy season. Small business owners should consider exploring options with their bank as well as these non-bank lenders.

Employee Relations 193

Employee Relations Small Business Advertising Customer Experience 193

7 Shifts

NOVEMBER 17, 2021

Busy restaurant owners looking to bolster their incentive offering know that the last thing they need is another wrench in their bustling operations. Any owner or manager running payroll manually understands the complexity faced each pay period. Locked down, bored, and restless, diners are now flocking to eat out. On-demand Pay.

Cash Management 370

Cash Management Employee Relations Hospitality Innovation 370

Modern Restaurant Management

SEPTEMBER 21, 2023

” The idea behind local SEO is to ensure that your business appears in search results when people are looking for products or services related to your company in your area. .” Furthermore, local SEO is an affordable way to promote your business. Why Is Local SEO Important? Local SEO is important for several reasons.

SEO 203

SEO Website Management Email Marketing Online Ordering 203

Culinary Cues

DECEMBER 1, 2019

Every year, this weekend is the official time to celebrate small businesses. In preparation for the holiday gift giving season it was somehow decided that it was appropriate to recognize those private businesses within your community by stopping in to say hello, thank them for all that they do, and spend a little money.

Small Business 410

Small Business Customer Experience Customer Service Seasonal Menu 410

7 Shifts

JULY 24, 2020

While you must follow the strict guidelines to ensure the safety of your staff and customers, that’s not to say you can’t take advantage of an empty restaurant to improve your knowledge of restaurant management, running a business, and creating a recipe for success when you eventually get back to business as usual. Published: 2009 ??

Book 370

Book Management Management Restaurant Law 370

SpotOn

APRIL 22, 2024

These include the county and municipality where you're located, whether you have a special permit to employ workers with disabilities, and whether you employ tipped workers and youth workers for less than 650 hours in the calendar year. Employers can pay their non-tipped employees $12.50 What is the Illinois minimum wage?

2024 98

2024 Restaurant Law 2023 2025 98

7 Shifts

AUGUST 2, 2023

So, you've decided to implement a digital tip payout solution in your business—congratulations! Make sure to consider these key factors from both the administrative and employee perspective: Pricing: Consider whether the platform charges a flat fee (monthly or annual), a percentage of tips, or a combination of both.

Tip Distribution 195

Tip Distribution Cash Management Employee Relations Audits 195

Modern Restaurant Management

FEBRUARY 8, 2022

At a dizzying 137 pages long, the 80/20 tipping rule was signed into legislation in October. Taking effect on December 28, 2021, the rule is proving confusing to owners, operators, and tip-producing and non-tip producing employees (especially since often that employee is one and the same within any given shift).

Restaurant Law 197

Restaurant Law Back of House Training Equipment 197

7 Shifts

MARCH 10, 2021

Successful restaurant owners have many traits in common. These may be traits that come naturally to the best restaurateurs, but they can also learn some valuable habits to help them efficiently and effectively run a business and meet their goals. Here we've outlined seven practices of highly successful restaurant owners.

Management 370

Management Management Small Business Email Marketing 370

7 Shifts

NOVEMBER 22, 2021

In this article, you'll learn how to get a business loan for your restaurant so you can make your dream of starting or growing your restaurant a reality. Create a Restaurant Business Plan. Getting Your Restaurant Business Loan. Before you Begin: Create a Restaurant Business Plan. Getting Your Restaurant Business Loan.

Document 393

Document Cash Management Small Business Take-out 393

7 Shifts

JUNE 20, 2022

We chatted with some of those most experienced in the ghost kitchen game to find out some myths, best practices, and tips for success in this food service style. Benefits can include: Increased efficiency: Ghost kitchens are designed for efficiency with less staff, and can help restaurant owners save time and money. Table of Contents.

Front of House 435

Front of House Food Truck Back of House Social Media 435

Modern Restaurant Management

FEBRUARY 20, 2024

Embracing Digital Solutions Traditional tip payout methods, like using cash or placing tips on an employee’s paycheck, can be cumbersome for both customers and your entire restaurant staff. With four-in-ten Americans saying none of their purchases are made in cash, it’s become harder than ever to tip out servers in cash.

Technology 123

Technology Cash Management Customer Experience POS 123

Chowly

APRIL 11, 2024

6 Tips to Make it Well-Worth Your Time- Conference season is upon us in the restaurant industry. The more prepared you can be as a small-to-midsize restaurateur, the more you’ll gain from any business conference you attend. Bring business cards. Sincerely try to find connections between their story/vision and your own.

Social Media 105

Social Media Small Business Events Customer Experience 105

Modern Restaurant Management

JULY 25, 2023

As a restaurant owner, managing your finances effectively is crucial for the success and growth of your business. One area that can significantly impact your bottom line is understanding and utilizing tax credits and incentives available to restaurant owners. by the end of 2023 and surpassing pre-pandemic levels.*

Cash Management 88

Cash Management Government 2025 2023 88

Modern Restaurant Management

APRIL 23, 2024

As many as 90% of women and 70% of men working in restaurants reportedly experience some form of sexual harassment, according to the Harvard Business Review. For example, new legislation was passed that required all Illinois businesses to provide annual sexual harassment prevention training to all employees. Look no further.

Insurance 100

Insurance Restaurant Law 2024 Brewery 100

Modern Restaurant Management

DECEMBER 21, 2023

In the hospitality industry, the last thing you want is a phone call from the alarm company at an early morning hour about a fire, break-in or other disaster at your business. Taking proactive measures and having plans in place will allow your business to react quickly to help minimize the impact of an emergency.

2024 189

2024 Kitchen Safety Cash Management Insurance 189

Modern Restaurant Management

MAY 5, 2023

This saves that customer – and their mom – the inconvenience of having to ask for the check, wait, hand over a card, wait again, and then have to calculate the tip manually. From ordering to settling bills, QR codes and mobile payments allow restaurant owners or managers to streamline the workloads of their wait staff.

Mobile Ordering 167

Mobile Ordering Online Ordering Customer Service Customer Experience 167

Sling

AUGUST 9, 2023

March 2023 13 Expert Tips for Effective Employee Communication March 2023 11 Types of Job Shifts Managers Should Know March 2023 What Is Incentive Pay and How Does it Work? March 2023 What Is a Human Resource Management System (HRMS)?

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